Very happy with my temporary storage space. I booked it very easily over the phone. Jane, the…read moremanager was very helpful!

From the owner: Berkshire Mini Warehouse of Pittsfield, Massachusetts, has storage units to fit all of your…read morepersonal and specific needs. Whatever your situation, if you find yourself needing some extra space, we offer quick, convenient, and reliable storage options, exceptional customer service, and competitive pricing.

Randomly closed during posted hours. A real annoyance when you've driven from far away.read more

My last three experiences were very disappointing, with inept, rude and incompetent sales help…read more Although I called in advance to double-check on supply availability and service, (to avoid a wasted trip out) upon arrival I was told that they did NOT have what I'd previously called to confirm and needed. On my second trip, I was told to come back because the manager was not on the premises. (Why they were unable to use the phone and call for assistance is still a mystery.) On my final trip, the saleswoman once again informed me that the manager was not on the premises also letting me know she did not know how to do the transaction required, and became defensive and belligerent... It was a simple return. Why would a manager leave someone in charge who was so obviously unqualified to do the job? Three negative experiences were more than enough to convince me to find an alternative shipper and supplier.

Great owner and prices. Easy access just a couple of miles from the Mass Pike…read more Convenient location to surrounding area including Stockbridge, Lee, Lenox, Otis, Becket and West Stockbridge.

I can't say enough good things about the incredible admin team and the men who moved me. I was so…read morestressed having just lost my father and they all made it so easy. Thank you Ideal Movers!

When my mother died during open heart surgery at Christmas last year I had to hire someone to move…read moreher things to my home and close out her affairs. ideal Movers attempted to take advantage of this situation and charge me $5000 more than what was initially agreed upon after sending pictures to the broker and to the Movers plus having a three-way conference with Ideal Movers and the broker. In the conference, by both of them, I was told "Unless there is a golden calf in the living room your invoice will not increase." on several occasions I asked the broker to speak with the movers and I got the runaround and basically got one phone call an hour before they were supposed to be there from Ideal Movers. in this phone call before the movers even got to my mother's condo they were trying to hustle me for more money, talk over me, steamroll me and intimidate me. Once they were all there they stayed for three hours in their truck arguing with me and it went from bad to worse. They tried to con my uncle into signing an acceptance invoice that they would do the job for $6000 after I refused to pay $8000, and then tried to con me and into sending a text message that I canceled. They told me I would never see my deposit back from the broker and that they had other jobs the next day when they were supposed to be working in my mother's condo that weekend packing and loading their truck. At one point they attempted a $5542 proposal to take only one bedroom of furniture, a few Pyrex bowls and a coffee table. This moving company is a complete scam, the owner is in Israel and good luck reaching him. It is a felony to attempt to coerce and threaten a federal employee. They have been reported to the Better Business Bureau as it was such a traumatic and unprofessional experience rife with racketeering schemes to intimidate and extort money-- particularly out of women.

Terrible Customer Service/only one of the 3 ladies I spoke with was professional, friendly ,kind…read moreand helpful, treated you with some respect. Do not use them! It Will take a month to get an appointment! Over a week ago a worker came into house to estimate a price of a very small 2 bedroom with no appliances, nothing heavy, except a couch and a bed, lots of bins and boxes No stove, refrigerator, no washer or dryer. Everything is boxed and ready to go. The quoted price was nearly 4 grand Moving is stressful in itself when you are single with a disability. So sad to see people treat others like this! Especially a company that should be courteous and professional.

I was most pleased with All - Ways Moving, it was incredibly hard to find a moving company in the…read moreBerkshire County area that would answer the phone! They assisted in moving my mother into her new apartment at Kimball Farms, Lenox. 3 movers arrived packed and wrapped my mothers furniture with special attention to some of her personal effects. It was a relief!! They reviewed the bill with me, and it was just as estimated! Great service!! Thank you

Crockett and crew did a great job. He was responsive and communicated clearly and regularly leading…read moreup to the move. Was on time. Worked with me to save money and time on the move. They were attentive to the things that were most important to me. They wrapped and secured the furniture and fragiles, and packed for maximum efficiency. Not a scratch on anything! Would totally use them again!

Camel Moving company just completed moving both my business and my home from the Berkshires to…read moreConnecticut. I went from dreading this move to actually enjoying the process...this is completely because of Crocket (Camel Movers owner) and his amazing crew. They worked tirelessly, with respect, intelligence and care...and always with a smile or kind words. The weather was miserable this March, but nothing stopped this hard working crew. My items arrived in perfect condition, they set up everything that needed setting up, and even somehow managed to excavate some garden pots and statues from the frozen ground. They are honest, and truly a class act. I thought the price was fair too. You cannot go wrong if you choose Camel Movers. They were recommended to us by our Storage facility in the Berkshires as Camel has moved many folks in and out of the storage units. I am very thankful we choose this top notch company ... check out Camel Movers testimonials on their site, call his references (many), Angies list etc. You will see that they have earned 5 stars many times over. We will be using them again for any future moves...they do work out of the area as well.

Ted delivered an 8x16 unit to my home in Tamworth. Easy and seamless transaction. Storage unit is…read moretop-notch. So is Ted.

My items were damaged in transport. The owner was rude and uncompassionate to help remedy the…read moresituation. I decided to take the high road clearly I was not getting any resolution.

Shifty people if you rent from them watch how much they charge a month my credit card was charged 3…read moretimes in one month for 7 storage until which I only rented 2 I had to clean it before I could put my items in and it is even climate controlled

Unhappy Customer - Very disappointed with this service. I moved from out of region (Indiana to West…read morePoint) but wanted to use a local company. During in the process of the move my wardrobe boxes that contained all of my clothes were somehow lost. I contacted Arnoff and was was told to file a claim. The claim then went through a claim agency and a lowball settlement amount was offered. In researching the next steps to appeal the settlement I discovered it would have only prolonged the time and cost me more money. I would have my claim sent to an arbitrator and that would have wanted receipts for my clothing items. Who has receipts for all the items in their closet? It's a racket designed to protect the moving companies. I sent numerous emails and did receive one from one of the Arnoff family members however it was just lip service in the end. I reluctantly accepted the settlement offer which was substantially below any numerical value to replace my entire closet. I sent a final email asking them to give the service one would expect from a local company and the human touch but never heard back. They came highly recommended and I have shared my story with other friends and voiced me frustrations. I can say that I will advise anyone moving to the area to use another company.