Where should I begin with this place, it was such a mixed experience, I'm not sure how I feel. On…read morethe one hand, it wasn't super crowded like The Laundry Place, and they have the same large commercial washers for about 2 bucks cheaper a load. The ambience is lacking as all the furniture is thrift store hand me downs but there's a pool table and a Walking Dead pinball machine plus a large screen tv if bored. The two MAJOR issues I had were the complete lack of air conditioning on a 98 degree day. If anything it felt hotter inside than outside. Maybe it's on the fritz and they will fix it but I won't be back if it's hot outside. Doing the laundry is already miserable, I don't need to be dripping sweat on top of that. Also, customer service was mixed. One lady really didn't want to be there, openly complaining and angrily shouting. After she left it was fine; a younger lady who was really friendly and helpful took her place and the whole vibe of the place shifted. There is no card reader token dispenser here, so bring cash for tokens. And a portable fan. Really the only reason I'd come back is the cheaper prices and the fact that it's less than a mile from my house.

The people are always nice. They are consistently cleaning the machines every time I'm there. They…read morehave a large TV, sofas, pool table, a kids area, and a snack area, including warm served items like burgers and popcorn. Plus you can get a beer if that's your thing. Honestly, the people make the difference.

Cute neighborhood location. New high quality machines, the husband and wife Duo who own this…read morebusiness bent over backwards to give me a refund when I incorrectly started both machines prior to adding clothes. My mistake! This location feels so much safer and cleaner than local competitors. Although I just moved to the area I couldn't recommend them enough, so I decided to hop on Yelp to let the people know. It's so nice to not have to worry about where or how you'll get your laundry clean on your few days off. Love it!

New place......it's clean. Small though and parking lot is small. Depending on when you go, could…read morebe an issue. Most customers are local and will walk... Issue? Price...$12 to wash a large load!!! Ouch! $3 to dry? Ouch! We walked in and was chatting with 2 others and both said...look at the prices...both said they would have walked out had they paid attention before loading the washer. Anyway, nice enough place being new but we left also and went down the street..half price.

After reviewing the top ratings some older than a year to dry clean -- my professional…read moreorganizational jackets, pants and blouses the service was mediocre at best, and not of the quality for the $$ I spent. I had to redo a size makeup stain myself and leave a jacket with a missing button to be repaired after the four day wait. Yes, cleaners are a fading professional breed, but service can be so much better.

They provide excellent customer service and affordable prices every time I go. I just brought in…read morepants with a stain that I wasn't sure what it was. she said the dry cleaning typically works, but it didn't - so she worked on it three times with another cleaner and it worked! thankful for her diligence and kindness.

great customer service, they do very nice work on cleaning clothes. i would recommend them to…read moreanyone looking for a laundry pick up service in Des Moines

Amazing!!! I have never had any issues with the service and I think it doesn't get enough hype with…read morehow awesome this company is!

This was a great place to get laundry done in about an hour. We only had 1 load, but you can…read moredownload an app to pay online and you control the machines from the app. It was fantastic and perfect for what we needed. I highly recommend this laundromat. It was very clean.

Nice laundromat with nice parking. Lot big enough to accommodate a tractor in the back. Offers…read morecoins to tokens as well as a mobile app that allows you to start and pay for machines via Apple Pay. Comfortable seating available as well as free WiFi.

This place sucks, nothing works here…read more I knew this place sucked but I reached my limit when I put a large amount of quarters to dry my clothes and it wasn't even warm when I came to check on it. Mind you it has happened before.

Just went here to get some quarters. I've done it before and it never seemed to be a problem. After…read moreI had put my money in the machine I see a sign that the owners only want people doing laundry there using it. I felt bad but there was nothing I could do but not come back again. As I was leaving the woman running Busy Bubbles in a rude tone said, "Thanks for doing laundry here." I told her, "Sorry I just saw the sign." She then told me I should learn to read. This would be a rude and unprofessional thing to say to anyone but I'm dyslexic and worked hard as a child to overcome it. I left without saying another word because that woman is not worth it and anything I could say wouldn't make a difference to her. I would never recommend anyone to go to this unprofessional and inconciderate place.

I've used Victoria for 3+ years now -- used to go to the one on Fleur and never had any issues,…read morethen started going to the one on Grand recently. All was good until they lost my nicest and perfectly tailored dress shirt on a day I needed it for a wedding. Staff was somewhat helpful in trying to locate it but I was eventually called after maybe an hour of "looking" for the shirt and told, "you should just bring us a receipt of a new shirt and we'll reimburse you." I'd be upset about losing any shirt but to be told this on the day of a friend's wedding of which I needed the shirt for certainly amplified my frustration. I appreciate the reimbursement but off principle I am considering taking my services elsewhere. ...update: they found my shirt... after telling me to go buy a new one. I've updated my review and will prob keep using this place.

Took a week longer than they said, they lost my bag and my bed bedskirt to a brand new $300+ bed…read moreset. When I called about bed skirt missing they just said it should've been delivered and they don't have anything there. Over $70 spent and didn't even get all my stuff back. I understand things happen, but I'm more upset that it was all handled poorly.

I was impressed with the cleanliness and customer service at this laundromat. The attendant, Gina,…read morewas courteous and anxious to help. She explained their specials and offered ways to save time in the future. I will definitely return!

i how to put $10 for my debit card on one machine you think we can get the machine working to give…read moreme my my card so then i had to call customer service because $20 i put on the card they go on the card and red zero balance so then i had to wait 20 minutes for them to call me back put money on the card then i start my laundry and almost behold there's no water in the washing machine now how do you expect to wash clothes with no water i'm still sitting here waiting for them to get a hold of me till i get my refund on $30 back i have no clue how long is going to take this is crazy i will never ever come to this place again and i will definitely recommend anybody to never come to this place again this worst place i've ever been in my life

Consistently do a great job. I've taken my dry cleaning to Victoria cleaners forever, but the last…read moretwo items were really tricky. My spiteful dog peed on my husband's favorite suit. No, the husband was not in the suit at the time. I was reorganizing and hung the suit on a doorknob for five seconds (seriously, FIVE seconds)! The folks at VC told me the suit would have to be laundered first because dry cleaning would set the odor in. They told me it might shrink, but they'd do it in cold. I had no choice but to let them do their best. And their best was perfect! Husband is none the wiser. The second challenge was my oldest son's weighted blanket. It's WHITE and came with a duvet cover. My apartment-dwelling genius offspring spilled food on it, removed the duvet, and never replaced it. A YEAR later, he calls to ask how to wash the blanket. The details are grim, so I'll just share that this poor weighted blanket was so filthy I didn't think it could be white again. Victoria cleaners did it, though! Looks like new. I don't know how, but they did it. They are miracle workers, in my opinion.

Brought in a silk duvet, now it REAKS of spray tan. Like wtf???? Looks nice, but whole room now…read moresmells like fkn spray tan. How does this even happen.