Mary Pozos was wonderful. She was so helpful and very patient. She made it a wonderful experience.read more

I went there today and met with Rene. I am a chemo patient looking for wigs, since my hair is…read morefalling out in handfuls. She was SO kind, compassionate, helpful and professional. I recommend this salon to everyone and to especially work with Rene. I went in there very naive, unknowing and left feeling like a million bucks!!! She's wonderful!!

What can I say? This place is top notch. After suffering from a considerable amount of hair loss…read moredue to Hashimotos and great stress, I was fed up. After researching reviews and testimonials of wig salons in my area, I settled on Abba, as it seemed like the most logical choice that would meet my needs. I drove from San Antonio to Austin to meet with Sal. I expressed to her my concerns and she quickly brought back some toppers for me to try. We tried on a couple and then finally decided on a length. Then we went through and picked a color. I needed a base color so that my hairdresser was able to dye it back at my regular salon. I waited a week and drove back to see and get fitted for my topper. We tried it on and I wanted to cry. I spend so much time trying to cover my thinning hair with headbands, bobby pins and Such, that I couldn't believe how easy this was. Waaaaay too easy. I knew immediately my new topper and I were going to have a wonderful relationship. Sal cut my hair and steamed it out, and showed me how to care for it. She made herself available for any questions should my hairdresser have in regards to coloring it. The entire shop was wonderful, these women really really rock. Please go here if you are looking for hair. I would like to add, it's been 3 weeks since I have gotten my topper. You guys! I will wear this piece even after all my hair grows in. I wore it for 2 days before i finally had to tell my group of girlfriends I was wearing a topper. They couldn't believe it. I wore it around my mom for a week before I finally had to tell her. I get compliments daily on my hair. That is NO lie! My husband was blown away. This is the best investment I have made for myself in a long time!

I took the wife here because she wanted to look at their selection of wigs. It's definitely best to…read morecall ahead for an appointment, not just show up unannounced. There's a sign right on Kramer Road for the business, but it looks a lot like a residential home with a gate guard. There were four doors to choose from as none of them had any signage. This is definitely an upscale wig store and you can pay hundreds even thousands of dollars for the wigs here. You will be seated in a private room that is very well lit with a big mirror in front of you so that you can see clearly as to what you are trying on. The lady who helped my wife was helpful and polite, but we did not find anything that worked for her.

I was referred by a lady we met in a S. Austin Target. My daughter is getting ready to go to camp…read moreand she wanted specific braids and it feels like everywhere to get braids you have to go north. We made the appointment, and they gave us the time they had available. Our appointment was scheduled for 9A and left early and made it there by 8:41A. When we made it inside there were 2 braiders currently taking care of people and they asked if we had an appointment. While we sat and waited 2 braiders came in and asked us what my daughter was getting and then got started shortly before 9A. Prior to this appointment I was told to ensure that my daughter's hair was washed and blow-dried and I am assuming that was why we weren't there long. The 2 braiders worked on opposite ends of her head. Whenever another braider came into the salon, they made sure to say hello and good morning to everyone. By 10:30A they finished her hair, and she was excited because this was her first time getting knotless and she loved. We will definitely be back.

So, I requested long Spring twists, or small passion twists and overall my hair looks nice. The…read moreservice took 6 hours. There was one lady that worked in the front of my hair by herself and one lady did the back of my hair by herself. I understand that the style took a long time because of the length and size I requested, plus they were a bit understaffed. I have a few "gripes." When I drove away one of the twists in the front slipped out. I could have turned the car around but after sitting for 6 hours, I was over it. I reattached it myself. Also, two days later, some of my natural hair is sticking out of the twists in the back and I've been working my hair back into them when I see it. Additionally my hair is parted into a small grid in the front and I have some pretty large parts in the back. Don't get me wrong, I get it, but in think my hair would look weird if I tried to put it in a half up half down style. Overall, the hair doesn't look bad I'm just not sure how long it's going to last. If you're in a pinch and need braids, maybe risk it. I might suck it up and drive to Houston next time.

I had a haircut with Frankie today and she was incredible! I have extremely thick wavy hair and was…read morenervous to get my hair cut because I wanted extreme layering and have had many salons do a poor job of layering my hair. When I sat down Frankie listened to all of my concerns and the complex layering I wanted to do in my hair and she executed the hair cut flawlessly! It was a terrific experience and she is a wonderful stylist.

Please don't ever go to saloon .They charge very unethical the whole amount for a missed appt even…read morelate Very bad service and unfair Very bad quality service too They also keep customers credit card information to do as they wish

Unfortunately, I was unable to take pictures because I was talking too much. This beauty supply is…read moreconveniently located next to a hair braiding shop. It is however not on the store front/ street side of the strip mall. It is tucked in the back and can easily be missed. I stopped in after my appointment. While this beauty supply is fairly small and isn't your typical sized beauty supply, they carry most of your basic hair needs and the extraordinary customer service makes up for it. I am not sure if it was the owner I spoke with while there but, she is very knowledgeable of all the products in question. I was looking for a good braid spray. She walked me over to the section and gave a brief background on all of the sprays she had in stock and the effects each ingredient has on your hair. This was quite impressive! It shows she orders products that are helpful and won't actually damage our hair. They also have the roll on body oils we love, some perfumes, and coffee grounds to freshen the nose after smelling all of the lovely scents. I am happy to have a beauty supply closer to me. I will definitely return soon!

I got an undercut a few months ago. It was a horrible experience and was done wrong. I went to Drew…read moreto have him look at the damage. We had to wait for it to grow out. Although we couldn't do anything about the wrong height that was done Drew did an awesome job making my undercut come back to life! Very clean and professional environment too. I can't ask for a better barber! Make the Hair Lounge your new home!

Had really high hopes, as we've not had any sustained success at black barbershops.... if you only…read moredo walk-ins on Saturday, please update your website. Now reluctantly headed back to a chain barbershop where no one looks like my son.... very disappointing.

Wendy is a lifesaver! After getting a really bad curly haircut somewhere else, I was devastated and…read moreunsure how to fix it. I found Wendy, and I am so glad I did. Her attention to detail and knowledge of curly hair is unmatched, and you can tell she truly cares about her clients leaving happy and confident. The vibe in her space is warm and welcoming, and I left feeling like myself again--actually, even better. I highly recommend her to anyone with curly hair who wants a stylist that really understands and loves curls.

Really horrible first/last experience. I told Wendy numerous times I did not want my hair shorter…read morethan my shoulders, but I wanted dead ends cut off. Period, end of story. Not over the shoulders. I wear my hair up a lot. Admittedly, my hair was fried but the thing to do would be to get to where you can and have a conversation before continuing if it's going to not be what the customer wants. This didn't happen. She very easily could have cut 2 inches and said we should take more off - is that ok? Nope. Instead, she cut off a good 5-6 inches of my hair without saying a word. When I saw how much she cut off I freaked out a little and she just said "sorry". Half my head was already cut. She kept going. I went with it because at this point, what am I going to do? Leave with my left side 5 inches shorter than my right and still have to have it evened out somewhere else? Walk around like a crazy person until I can get an appt? I gave the benefit of the doubt, let her finish (like what choice did I have?) - even went so far as to pay cash and left a 20% tip bc she shared some personal things with me which made me feel bad for her, not because she did a good job. It's been a couple of days and I just washed & styled my hair as I normally do and it's just a mess. It's shorter than my shoulders and frizzy as heck. I contacted her to let her know I was unhappy and ask for a partial refund. She told me no refunds while repeatedly admitted she needs to work on her listening skills (as a hairdresser???). She also proceeded to insult me personally, tell me it would grow out, blah blah blah. So here's the lesson - treat your customers with a modicum of respect. I wasn't going to post a bad review until she started telling me my hair was the problem and not her lack of attention. I've had literally 30+ curly cuts from other stylists and never had this issue before, so this isn't just me being difficult to please. This is a hairdresser simply not listening to the customer and then being obstinate and insulting on top of it...despite admitting they weren't listening. Heck no. I look like a Q-tip.

Not a very reliable hairstylist doesn't keep her appointments or follow up with customersread more

I love my new hair cut! Heather did great! I had super long hair as it hadn't been cut…read moreprofessionally in about 3-4 years. Heather spent a few minutes asking what I wanted and then got right to it. The whole experience took about 40 minutes but it turned out fantastic. Highly recommend!