I brought my brand-new pink cashmere sweater to this dry cleaner and was devastated to find it returned with stains all along the seams and down the front. When I pointed it out, they said they'd try to fix it and told me to come back a week later. When I returned, they claimed the sweater was "all fixed," but upon checking, nothing had been done. To make matters worse, the woman then accused me of staining the sweater myself. I asked how that would even be possible, especially with stains all over the back seams, but they had no explanation. When I requested to speak with the owner, I was flat-out refused and told to come back next week? Save yourself the heartbreak--don't bring your clothes here if you care about them! read more

Beasley Cleaners - Stained brand new sweater - Laundry Services Near Me - Carlsbad, California

Tracy and his son Austin have always taken great care of our garments. But this special, time restraint demand that I had, they went above and beyond. Knocking out an order in just 2 days. With professionalism and pride. I can't thank them enough. Family businesses mean everything in this World. Be sure to support them. Keep up the great work Beasley family. read more

Always pleased going, being greeted by Marilyn, and leaving my dry-cleaning. Since I'm bicoastal, sometimes leaving things for a few weeks, they are kind about it The clothes are professionally cleaned and, if they can't get a stain out, they always let you know. Don't understand the brutal reviews here. read more

I had some shirts cleaned and pressed and they came out perfect ! at a great price too. Tracy the owner was very professional and accommodating. Will definitely use their service again. read more

10/10 for the Beasley team. I recommend this cleaners to all my local family and friends. The manager is very friendly and goes above and beyond to make sure I'm satisfied with my clothes and have a good customer service experience. read more

While I use Beasley Cleaners for my dress shirts on a regular basis, I recently dropped off our white Ikea couch cover. I came back sparkling clean. Tracy and staff are the best, Ian & Val M. Carlsbad, CA read more

Fantastic Cleaners and friendly staff. I just moved to the area and found this Cleaners conveniently near Gelson's. The staff was really friendly and personable. I got my silk blouses back the next day and they looked great. I really appreciate a solid local business with great staff! I plan to bring all my dry cleaning here. Thank you Beasley Cleaners! read more

I had a Sports Coat and two silk shirts "cleaned" by them. The stain on the Sport Coat was not removed, as I requested. The two silk shirts still smelled of body odor. I don't think they even cleaned them. I think there is new management, as I didn't recognize any of the workers the last time I was there. I'll go somewhere else. read more

Unscrupulous! If you can't get a stain out don't tell us that "you can try" and make it worse. Because I liked the sweater so much I did "try" but tell us if you can't get it out...another cleaner I had gone to gave me a flat I can't get it out. You'd made it seem as if it were possible. Shameful. read more

I've used Beasley Cleaners four or five times now since moving to Carlsbad. They are courteous, fair-priced, efficient, and do a professional cleaning job. I have taken multiple shirts and suits to them for dry cleaning, as well as a couple instances of stain removal, and they have cleaned, removed the stains, and pressed them perfectly each time. Their staff is friendly, as well. I'd recommend them to anyone in the La Costa area. read more

Will never go here again! I took my suit in to get dry cleaned, all of the white accent pieces on the suit turned blue after I took it in. I confronted the lady about it, she insisted that this always happens when washing the suit. However, this is never happened before when I had taken this to other dry cleaners to get it washed. She lied to me and then insisted that there was nothing they could do about it. Ridiculous way to treat customers and a terrible job done. read more

Likely made my last visit to your business today after 10+ years as a client. Tired of making multiple trips due to items not being ready as promised, items not cleaned properly and general lack of forthrightness by some (not all) of the counter staff regarding what to expect from your services. In general customer service has gotten progressively worse over the recent past. Almost to the point of being rude. Too bad. read more

They STEAL your clothes! Check your receipt when you pick up clothes to make sure you have everything. If anything is missing they'll argue and tell you have NO recourse if you don't tell them before you leave the store. No electronic records since they write on paper tablets. This week, I realized they kept my nice blue dress in an order my husband picked up. Previously I was sure they kept my black skirt but couldn't prove it. I'm DONE. read more

I guess I should have checked the yelps for this HORRENDOUS shop! Left 2 heavy duty comforters there about 30 days ago. I went to pick them up today and the little turd helping, please know i use the word helping loosely, couldn't find my HUGE comforters, so I went back to help look. I found one, that was mismatched with my tag. The other was shoved in a basket and hasn't been cleaned. Mind you, they had been here 30 days already. The idiot behind the counter then calls the owner when I tell him to give me my stuff so I can take them else where. He denied me called the owner, who apparently told him to give them to me. He threw it at me, and called me crazy and told me to leave... he said you can go now and take your shit with you. When I took a picture of the outside he said hey want a Picture of me too, and proceeded to flip me off! This place is awful and not only will I NOT be returning, I'll be sure to let everyone I know how terrible they are! read more

I like em. Good people I interact with every time. They always are friendly and I have never had an issue with eta of my cleaning or anything! read more

Best dry cleaner EVER! I won't go anywhere else! They go over and above removing stains and fixing whatever I hand them :) staff is always friendly and helpful. They never disappoint! read more

Nice family owned dry cleaner. Mr. Beasley must be good to work for as he has had pretty much the same staff for the 3+ years we've been going there. Everyone is helpful and friendly and we haven't had any problems with the work. Occasionally I can find coupons in the "Community Guide" magazine. read more

Mr. BEASLEY goes out of his way to make sure his customers are satisfied! Definitely worth the drive!

I gave them a real doozy of a cleanup job - my sportscoat had somehow fallen off of its hanger and went unnoticed by me - well it didn't go unnoticed by the cat and he decided his litterbox was too full for him. It took me a good month to get back that far in the closet and notice something was amiss and by that point, it seems the cat had been very comfy with the new arrangements. A stink of a stink you have never experienced, let me tell you, and with such a delicate garment not much you can do but get it dry cleaned. I took it to Beasley and they tried. They gave it multiple dry cleanings and did their best, but in the end the coat was likely too far gone. They said the only option would be to try laundering it and they could, but it could very easily ruin the coat and do I want to take that risk? Anyway, long story short, the coat is fine now (sometimes we have to take risks after all when life puts these sorts of circumstances in front of you), and I feel I paid a great price for all the work they put in to trying so hard to take care of my situation. read more

Excellent, fast, and reasonably priced dry cleaner. I'm always impressed they can get my clothes back to me so quickly. No complains!

This dry cleaners is the best . The owner Mr . Beasley is very helpful and is great at getting out stains . This shop is one of multiple family owned and operated dry cleaners that have been in business 20+ years . I would highly recommend them and love supporting local business owners . read more

After red tape was marked up on all my dirty clothes I waited to receive them back only to find the stains not removed. They said they ran the items through three times and the stains are their to stay. Waste of money. Then I went across the street to the much more pleasant employees at the dry cleaners in the Equinox shopping center. Guess what? ALL stains were removed in one shot and were good as new. Don't waste you're time with this place unless you are just looking for somewhere to press business shirts that aren't actually dirty. read more

I moved here to Carlsbad 6mo ago I used Beasley & was happy with the cleaning of the garments. What I'm most disappointed with is that I left my white wool winter coat to be cleaned & it did NOT come back with my order.First they tried to say I picked it up, then said I NEVER left it! Clearly I left it to them & they lost it or damaged it and were NOT willing to take responsibility for it! I was NEVER offered an appology or reimbursement!! My husband is a professional I was spending on an avereage of $400 a month for their service. Clearly to much! but they are close & convenient. In closing If you chose you use Beasley be SURE to check your claim reciept!! Renee Bolstad read more

Used this cleaners for about 2 years, gave them about $700 per year in business. Never had any issues until they lost one of my sweaters. One month after I received my heavy sweaters back I noticed that they gave me someone else's clothing. The order was complete with plastic hanging in my closet. They gave me a banana republic when I gave them a georgio armani. I even took the wrong sweater back to them with the work tag but they always gave me the run around. Spoke with the manager Marilyn. I would never recommend them to anyone. read more

Their out dated system of writing orders in a notebook does not correlate with the high cost of their drycleaning. Having just moved to the area we tried them twice- the first shirt was lost for a day then found then I paid $18 for 5 men's shirts to be cleaned. Having come from a very organized computerized cleaner in North Park and paying much less for cleaning, I don't understand what we are paying for. We will not go back. read more

This business has at least one employee that SCAMS CLIENTS TO SUPPLEMENT HER INCOME! I always pay by cash.. So many years ago I addressed the owner's wife about employees scamming me and she addressed it. Years went by without issue. When it started again I addressed it with the owner. Years went by without issue. When it started again I addressed it with the owner's son, but this time I received a much different reaction from the owner. HE WROTE ON MY TICKET THAT I MUST FIND A NEW CLEANERS BECAUSE THE EMPLOYEE SCAMMING ME WAS UPSET with ME! As a business owner I know you can't be responsible for each hire, but when you are made aware of unethical issues you can fire that person or get rid of the squeaky wheel. I am very surprised the owner is not the good person I thought he was. I can only assume he is ok with the employee supplementing her income at the customer's peril. Former client of 8-12 years. read more

This Dry Cleaner is great. This is one of three the Beasley Family owns in San Diego. I've used them all & couldn't be more satisfied with their care & service. Tracy Beasley is the owner of the La Costa location & has the years of experience & expertise to tackle any horrible thing I've done to my clothes including trying to remove a stain myself with over the counter products that stain or remove color. He's saved the day for me on many an occasion. He told me to just bring the clothing in...don't try to remove the stain on your own, only makes it harder for them to tackle the stain. I didn't know that there's actually a school back east that professional dry cleaners can attend to learn how to handle the chemicals properly & Tracy has attended the institution....guess this is why my clothes look great. Thank you Tracy & staff! read more

This place is awesome! Awesome prices, fast service, and friendly people! I think I'm a customer for life!!!

First time I use these guys and they lost one of my shirts. She actually charged me for the laundry of the lost item! then when I counted the shirts and realized one was missing, the first reaction was "oh, we probably mis-counted it at the first place", but then when I insisted that "we counted together and it was the correct count" they started scrambling, checking numbers, etc. acknowledged that one was missing. So they said we'll call the laundry to find it and will call you in an hour... No call. Follow up next day, "laundry owner is looking for it" "what was the color and size" and "we'll call you later today to let you know". No call for two days, so I called again... "we have found one shirt, you can come and see if it yours..." I go and of course it's not mine, different color and size. Then the owner, pretending to be an employee, starts asking again the size, color, brand, the date I had bought it!!, what was the price, etc. ultimately tells me oh sorry we lost it, but I can go and ask "the owner" to see if they approve we give you $30 (for a shirt that I bought over $100), and I'll call you... I gave her a week and no call. So I called them earlier and let them know that I will be sharing my experience publicly. read more

I took a bunch of shirts to this place and specifically told them I wanted them laundered and not dry cleaned. (They dry clean as it means greater expense to the customer and more profit for the cleaners.) The cost is $2.25 per shirt if laundered. When I picked them up the cost was substantially more. They claimed that they decide which item needs laundered and which needs dry cleaning. I have switched cleaners and suggest you look for a different place to take you clothes as well. read more

I had been going to Beasley Cleaners for several years. I agree with writer D.S. about having to make multiple trips as items were not ready when scheduled. However, I continued to go since they did a decent job at laundry services. What ruined it for me is that fact that they lost a pair of my pants and did ABSOLUTELY NOTHING about it. I noticed the pants were missing from my order and immediately called them the next day. They said they would keep an eye out for them. This went on for several weeks and finally the owner's son found out about the situation and recommended that I bring in a receipt or picture of the missing pants. I wrote a long letter to the owner which included a picture of similar pants. I conceded that since the pants were not new I did not expect full replacement value. I never received a call from the owner. I called several times after that asking to speak to the owner. He would never accept my phone call and never returned it. I stopped by several times in the off chance they were found. I finally gave up. This treatment was so rude and unprofessional. I would never recommend this place to anyone. Just to clarify, this review was written by Gary's wife. read more

SO disappointed in this dry cleaner and I'll never be back. I brought in my dress, took the time with the lady who works there to mark all the spots with red tape, and was assured no problem having it cleaned over night as I planned to wear it to an event the next evening - they only asked that I wait until after 4:00 to pick it up the next day. When I arrived, it took them a long time to find the dress and when the attendant brought it out, he said, "It looks like they couldn't get all the spots out." I asked him to look again - the dress had not be cleaned at all, even though it was on a hangar with the tag pinned on it. In addition, the red tape showing the spots had been removed, so no one would have been made aware of the spots any way if they ever intended to clean it to begin with. The young man was very apologetic and said he could have it for me Monday (today is Friday so no help). I should have paid closer attention to the other reviews about items not being properly cleaned, or worse, lost. At this point I consider myself lucky that they didn't destroy or lose my $400 dress and I certainly will not give them another chance. read more

great family owned business. friendly staff,wonderful job on all my clothes.