Would not even give one star rented unit which was not cleaned out was given another unit my items…read moreonly in unit less than 24 hr asked for refund Mgr was less than truthful on a lot of questions I had asked so let's see if I get refunded or not. WOULD NOT RECOMMEND THIS FACILITY. Had to at least give rating of 1 star to get off of this page if it wasn't for that they would not have gotten any good rating from me.

This place is amazing. The staff is above and beyond pleasant and extremely helpful. We have used…read moreStore Space twice and it continues to get better. James and Carly are always ready to make our experience flawless. If you need a storage unit and go anywhere but here you are settling for second best.

I've been renting from them for four years now and they have always treated me right. They are…read moreprofessional and always return my calls and messages in a prompt manner. Brian has been very kind whenever I needed anything.

we paid for a storage unit. And need to move right away. Our…read moreunit is paid for and the unexpected register fee. But we have not been able to get the axes code to open up unit. It has been 3 days now and have been sending endless emails Phone calls & txt. It is causing expenses on our end from not being able to move out of our place.

Rented a unit from them for less than two months. Had all of my furniture/ clothes/ everything I…read moreowned in there except necessities while my family and I found a new house to rent. Went to move my items out August 10th to find my unit completely infested with cockroaches. Went to speak to the lady working in the office and she said "We can't control what other people bring in." No solutions. No apologies. I have no choice but to move my cockroach infested things into my new home, which now I have to pay for an exterminator on top of the costs of moving into a new place. I called and left a message asking if there was any way to resolve this (I would think a good business owner would do something about this), but I still haven't received a call back. Regardless if "you can't control what others bring in", you can take preventative measures for infestations and refund people for the unit rent or SOMETHING. I will add photos of just a few of my things. Take your things somewhere else, people!

This storage facility has the most selection of sizes for the lowest prices. The lady that runs it…read morewas very helpful. She showed me several units and they were all super clean.

I was only a customer for the day since I buy storage auctions, but I was treated like a long-time…read morecustomer from the moment I arrived. David and his staff at Mini Storage Depot on Northshore Drive went above and beyond to make sure I had an outstanding experience. Typically, storage locker buyers are treated a little differently, but I never felt that way here--not even once. The professionalism, respect, and genuine friendliness of the entire staff truly stood out. If you're looking for a storage facility, I can confidently say this team is hands down the absolute best I've ever worked with. Highly recommended!

This is my favorite storage place to date. The employees are super friendly and knowledgeable. It…read moreis staffed 6 days a week. It is climate controlled. They have many sizes unites available to choose from, so this can accommodate many different situations. There is covered unloading that also accommodates moving trucks. They have trolleys and carts available for use any time your there. They also sell moving supplies. We have never had any issues with the staff or facilities. If your in need of storage you can't go wrong here!

I am writing this review to warn people about this company . They r some of the shadys people in…read morethe storage unit. Where my stuff was I was going threw lawyer office was the ones who had it when i got my unit. It use to be $60.00 a mth . So i get a call that this company has took over the units and the price of my unit went up to $100.00 a mth . There was no warning at all .I had the unit for some yrs when they took it over. We use to pay cash when the other people who took it over, So we started paying for the storage unit with our debit card that went on for mths then we had a problems cuz they started saying the money wasnt on there they didnt take the money off the card cuz we had a tracer on it that tells u who took the money off ur card , They swore we was lieing this happen lot off and on then we change to another card same stuff happning . We started paying with money oder to have proof well they lie say they never got the money oder.So there was $20.00 latefee all the time way my husbend got paid it always landed us paying late fee but we always paid it . When we moved to Ky they started again saying they wasnt getting the money oders they knew we wasnt in town. So they started racking us threating us sending us so many texs all the time . They had rack our accout up to $500.00 so we had got another card they always use excuse its not going threw we said can we send money oder they said no they wasnt going to let us . So they kept telling us our storage was going up on altion to be sold. We had everything in this unit to kids stuff everything we owned we had got old off them top see if they work with u said no by now they r racking us for $650.00 they said they was going to sell it was notthing we could do . So wk later they tex us about our united said we need $700.00 or we r selling it so my husbend got hold of the mger they wouldnt to anything . We went off on them block them . Sorry this is so long this company is shady as could be.

Rich and Neil were amazing to work with! I would highly recommend either location - McCroskey or…read moreNew Center. Very prompt, efficient, and wonderful customer service. Thank you A-Z SS :)

5 star all the way...they have anything you need to make getting your projects done faster and…read moreeasier. Backhoes, log splitters, excavators, bobcats, etc..floor nailers for installing hard wood flooring. Really cheap rental prices by the day compared to other rental locations. Very convenient location, fast and easy hook up, great, knowledgeable and safe staff. They make sure the ewuipment is hooked up safely and go over everything with you.

Packing, loading and unloading went well. We had to reschedule our moving date by two days due to a…read moreclosing date change beyond our control. Unfortunately the general manager did not handle this well from an emotional standpoint. He was quite abrasive in dealing with us during this adverse situation. He ultimately got the reschedule done but did want to charge a 15% fee to do it. I never saw this in the signed contract but I agreed to pay half just to be done with it and him. I would only use this company again if I had a DIFFERENT contact than him.

Good move, only a few minor breaks and we are very confident that will be taken care of.read more

This place is awesome. Its clean and well kept, and has a good prices for both exterior and climate…read morecontrol storage. We have rented 2 storage units one of each and all of our home stuff is in good condition. We finally found a place to stay and moved all of our stuff out. So those 2 units are available. If anyone needs a good place to store everything from your home or from your garage I highly recommend this place.thank you Mountain View Storage.