I can't believe it has taken me a so long to go here, but I finally did. Its hard to rate adequately because overall it gets a 5 star for its uniqueness and successful juxtaposition of food, and entertainment: movies, concerts,etc. However, I thought the pizza totally sucked. I was shocked because I really like Moose's Tooth pizza. My friend and I ordered a large Classic from the Pub for the movie, and it was doughy, way undercooked (I mean way!) floppy soggy, bland, and just all out hugely dissappointing. I would have loved to have sent it back for another 5 mintues in the oven. And oh, by the way, needs lots of salt, or something.
The other huge disappointment was just getting a beer before the theater doors opened. I had to go to the grill, not knowing I could have got a beer in the theatre, I even asked the person at the food counter in the theatre If I could get a beer in there and they said "No", Really, they said "no, there is no server in there and that I have to get it at the Grill" Maybe must mayabe, she thought, right now, but the doors were closed, so obviously I couldn't go in there NOW and get a beer.. Wow. So I went to the grill to get our beers just before the theatre opened.
At the Grill waiting for my beers, standing at the bar looking dumb, realizing I was in the wrong spot for to go orders, I quickly figured it out and had two people ahead of me. My god, I stood there for what seemed like forever, not just waiting for the two people ahead of me, but me too.
And then, even funnier, I put my money on the table as soon as the beers landed, a twenty, for a $10 order, I had to wait and excruciatingly long time for change, the bartender didn't even pick up my money, it was right there, she watched me get it out. She looked at it and walked about, and made someone else a drink. I saw her take a straw she used to stir the drink she made, lick it, and put it back in the drink. I KID YOU NOT!!
So I'm standing there, with two beers, waiting for the damn bartender to do something with my money. No, I am not giving you a 10 dollar tip, for a 10 dollar order. AT this point, I'm thinking stiff, but no I had some heart, and left a buck. More than she deserved for handling the whole affair.
Finally, into the theatre with two beers, and guess what, yep, the theatre has a bar, with beer !!!
The second I walk in there with my beer the bartender yells at me, saying that I can't go in there with glasses, that I need plastic cups. OMG, I really can't believe the disfunction of this place. Luckily, I did not have to wait in the huge long line that had already built up in the theatre to transfer my beer to plastic. Chalk a LOT up to learning, I know I was a bit ignorant, and I'll KNow better next time, buy I am quite appalled at the total lack of competence, and professionalism in the service aspects. So, Yeah, I'll definitely go again, but sheesh. I'll hide my own beer in my coat, and order a taco or burrito. They definitely need to deliver beers faster to the theater crowd. People were still standing in line while the movie was going. read more