I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

Tyler E. was very personable, professional and informative. In addition to the services he…read moreprovided, we did a walk around the house and talked about some potential issues to consider for the future. I give him a "great" rating!

Alvin was great! This was the first time I had Alvin as my annual service and maintenance for my…read moreFrench drain (sump system) and backup battery. He was professional and knowledgeable and explained clearly and thoroughly. We would not hesitate to recommend Alvin. Ron C. West Roxbury

great guys to work with and reasonable price and professional work thank to mark and he's teamread more

From the owner: Chimney Rebuilds &…read morerepairs Basement Waterproofing Foundation repair New roof & repairs New sidewalk New Steps & repairs New Patios & repairs Repointing Exterior Painting power washing & seal coating concrete & stucco All work

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

I think the pic says it all. $8500 to put two handrails for an elderly relative. I don't think they…read moreeven read the request.

From the owner: We are a small company located in Norfolk MA Specializations…read more-pavers -repairs -patio -retaining wall -walkways -concrete repairs -concrete pad - brick work -wall repairs -foundation repair -reinforced concrete ramp - all other types of concrete work. -tiling -grouting -repointing waterproofing 774 529-6875 Our prices our fair. Willing to work with the customer for a price that we can agree on. Give us a call today!

Promptly responded to our call regarding a long standing basement water leak. Website asked us to…read moresubmit a picture and they responded within 24 hours with a few questions and an estimate. After a brief conversation so both sides understood the issue we scheduled a date and time for the work to be done. The technician text'd us 30 minutes before his arrival and was right on time. He arrived wearing a mask, maintained a safe social distance while he surveyed the damage, explained what he was going to do, answered our questions and got to work. It proved slightly more difficult than expected and after conferring with his office they came up with a plan B, which he implemented and after a few hours our leaks were sealed. I waited several days after a couple of rainstorms and there were no leaks. We are 100% satisfied. A-1 was professional, competent and were not going to leave until the leaks were repaired. I would highly recommend them if you have any basement water leak problems.

Worst Contractor Experience Ever - Avoid DryZone Basement Systems / All Things Basementy…read more I had the single most egregious contractor experience of my life with DryZone Basement Systems (the local All Things Basementy provider) on my Massachusetts property. I hired them to clean out my crawlspace, which had an older vapor barrier, and upgrade it to a new vapor barrier system. Their sales pitch and materials specifically promised that the space would be thoroughly cleaned before any new material was installed. On the first day the crew began laying the new vapor barrier directly over the existing dirt, debris, and old vapor barrier without cleaning anything. I immediately stopped the project and contacted management to request a different crew that would actually do the job properly. Management promised they would send a project manager and that he would be on site the whole day on day two while the crew cleaned. What actually happened is that the project manager was only there for about 20 minutes. While the crew was supposedly cleaning out the old material, they only cleaned a small section and then covered up all the remaining old debris and old vapor barrier with the new material -- doing exactly what I had already complained about on day one and had been assured would not happen. To make matters worse, the crew spray-foamed rodent bait stations directly into the side of my house. It was obvious this was done deliberately and in a retaliatory, vindictive manner after I had complained and stopped their work. At that point I fired them. I lost my entire $6,000 deposit and had to hire another crew to rip out everything they had done. The cost to remove their improper work and start over was more than the original contract amount. I ultimately had the crawlspace properly cleaned and the vapor barrier upgrade completed correctly through the Mass Save program. This company showed zero respect for the homeowner's instructions, broke their promises about oversight, and acted dishonestly even after management got involved. I told them in no uncertain terms that they would never be allowed back on my property again. Strong recommendation: Do not use DryZone Basement Systems or any All Things Basementy contractor under any circumstances. They charge double the competition (or more) while promising quality but delivering substandard work. If you need crawlspace cleaning, vapor barrier upgrade, or encapsulation work, hire a dedicated cleanup/restoration crew separately (Servpro or equivalent) to get the space truly clean and ready, then have the new vapor barrier installed through Mass Save or a reputable local contractor. You will save yourself an enormous amount of money and avoid massive frustration. This was by far the worst contractor experience I have ever had. Learn from my mistake.

This company "fixed" my sump pump a few years back, it cost me thousands and it broke! I noticed on…read moretheir website they referred to me as a "he" instead of a she. They also took credit for a drain that was installed in 1978, when in reality they broke my drain and had to fix it! Referred to my house as "old" when the house was completely remodeled.

Please do not hire this company. They start at a reasonable price then find all kinds of things…read morewrong and the price keep going up and up. They pressure you to sign a contract for the work and the work is subpar. It does not meet code or professional workmanship. They sat in my house for couple of hours until i signed despite the fact that i told them i had to check with my attorney and would let them know in the morning. They refused to leave. I should have called the police right then and there. I did contact the police later that week when i saw the results of the job. I also checked with city hall to see if they had pulled a permit as I was told by them that they had the inspector coming next week. This was after they finished the job and wanted payment. Lo and behold city hall said no permit was pulled and no inspection was ordered. Their names are Freddie and Matthew. The work was done by 2 gentlemen who do not speak English. I will be taking legal action on this matter to recoup what i paid since I have to have all the work completely redone and it has comprised the integrity of our 4 season room. I also just recently lost my husband and they preyed on that. Unfortunately, i was scammed. I repeat, do not use them.

From the owner: Revive Masonry & Construction is a top-rated local masonry company providing the highest quality…read moreservices to our clients. For over 20 years, we have been helping our clients achieve solutions for their masonry and hardscape that best resemble their ideas and always fit their budgets. Revive Masonry & Construction is a Boston, based company serving whole of Boston.

Strongmen did a fantastic job putting hard pipe underground with 1/2 horse power sump pump to…read moredischarge water from the well. All worked well for 2 years,then trouble started.I had water in my basement coming from the well, called someone came the next morning,he pulled the pump out and said it was the pump I will be back or someone will call you. I've called 2 to 3 times a day and left messages to return my call, I'ts been 8 days now and no one has called me from this company. There is a 3 year warranty on this pump, and a lifetime warranty on the job itself. As I said satisfaction with the job in beginning but not now, there is no reason that they don't call me back. If I was you don't hire them for any projects plenty of others out there. Given a ooooo review

I had Strongmen install french drain with sump pump and battery backup system. They did a…read moretremendous job and were on the job all day each day until complete. The men were meticulous with their install and the catch basin outside. They even put my lawn back together very nicely after digging a trench. I would highly recommend them as I couldn't have had a nicer team of men.