Cannot sing their praises enough for my experience in their crafting of custom engagement and…read morewedding rings. I went in last year on a time crunch - had a special day come up suddenly that was perfect for the proposal, and I needed a rush order. They were wonderfully accommodating, active communicators, and nailed the asymmetrical design my fiance wanted. My fiance has since been working with them on the custom wedding band, which also turned out beautifully & exactly how she wanted. Huge thank you to Kelly & the rest of the team.

So I try to leave honest reviews, good and bad. I'm also not afraid to admit when I'm wrong and…read moreupdate my review. This will be lengthy, but necessary. I was always an Arney Guess customer. I felt like my first wedding set was well cared for when ever I brought it in for an annual cleaning and inspection. Well I got a new wedding set. I brought the solitaire to them to be sized down 1/2 a size. 3 weeks later I got a ring back that looked horrible on the palm side of the band. You could clearly see where they cut it and made no effort to blend it back together. Also the ring was not polished and clean, as I was used to. I brought both things to their attention and the jeweler came out and said it was no big deal and I would have to live with it. I was not happy, but at the same time, I had always had great experiences before. Well today I called to ask about have the solitaire soldered to the 2 bands that go with it. They were very short and said it would be a 15 to 16 WEEK wait. I repeated "week?" in shock. The woman said "well what do you expect with over 800 repairs ahead of you?* Now hold on... so if I take my wedding rings in to Arney yearly, I would not have them for 1/3 of every year? Not acceptable, especially after my last experience. So today, I made a few phone calls. I got Lorraine Denise, Brillante Jeweler's voicemail and went on to the next highly rated jeweler. I wasn't comfortable with any that I talked to and was torn. Then Lorraine called me back. Wow! I can say with zero hesitation that I was 100% wrong about her. She was so kind and caring on the phone and eager to help. I rushed over after work. Low and behold, her master jeweler was there and guess what? He WAS Annie's excellent jeweler and left Arnie. Not only am I excited to work with Lorraine, as she seems like a very knowledgeable woman who takes pride in her work, but she is also someone that would be fun to have coffee with and talk. I'm also excited that I know I can trust the people she works with to do an excellent job. If you don't come here, you are making a mistake. I will be a life long customer. Thank you Lorraine. I'm excited to have you work on something that is so precious to me. I feel like my jewelry is as important to you as your own! I will always recommend people come to you!

Finding a reputable jeweler is right up there trying to find a great mechanic or lawyer--all are…read morehard to find. Well I've found a jeweler that's excellent at his craftsmanship, pricing that can't be beat and has integrity. I'll visit again to pick up a unique ring for an anniversary gift. My wedding ring had to be cut off due to an allergic reaction. My ring looks absolutely amazing and wouldn't know it had been cut. When you bring your jewelry needs to Sam, regardless of repair or looking for a unique piece, you'll know with confidence you made the right choice.

I had a 'flim flam, shim sham' engagement ring starter set in my possession since 2014. After…read moreenduring (and surviving) one of the worst years of my life in 2025, I determined to create the ring for myself and my survivorship. From the moment I walked into Sam Edwards Jewelers, I knew I had found the jeweler to 'finish' my disassembled ring. Sam is kind, down to earth, so incredibly knowledgeable of the jewelry industry; he is a third generation jeweler who trained with some of the best known in the business. Meredith is an excellent assistant who will bend over backward to help you with your questions. They determined they could work with my 'old' wax mold and still create my ring. The result is absolutely STUNNING! I am so pleased with my ring and so very glad I chose Sam Edwards.

Have used this quilt shop for my quilting for years! They do beautiful work at reasonable prices!…read more Turn around depends on the season, but generally about 60-90 days or less. I highly recommend Betty's Quilt Shop!

Fabric prices are simple to calculate since they are all $5.50 per yard. The selection is small but…read morethey have a high turnover. The civil war reproductions seem to be particularly popular. The store is spacious even with the long arms and table out. It was a nice, airy place and fun to pop in.

I have had multiple pieces repaired, and a heirloom diamond custom set into a pendant. Gorgeous…read moredesigns, quality work, and fair prices. I have been coming back for decades. Did I mention, great customer service? I never feel rushed. Highly recommend. .

I have been a client for years. The staff are friendly, helpful and professional. Their work and…read morejewelry selection are top notch. Definitely recommend this local business!

I love a good crystal store…read more I was in this part of town for lunch and drove by on accident but came back to stop in here. The girls inside were very friendly and knowledgeable about crystals. Like which ones to pair together and how to cleanse them and for what particular need you have. Large store with a huge range of stones inside of all shapes and sizes.

This location is truly a hidden gem in Chattanooga. The sales floor was packed with a variety of…read moreunique, curated crystals in various sizes, shapes, and mediums. The three sections of the store were each organized and clean. The shelves were well lit, allowing for optimal viewing of the color and luster. The store cashier/owner was friendly, welcoming, and knowledgeable. I would recommend this store for anyone that collects crystals or is interested in starting. We will be back!

Goss resized an heirloom ring I had. The repaired section looked damaged shortly after. I was…read morefrustrated, but when I took it back to Goss, they fixed it with no charge and even retipped the prongs for free. It looks so much better now!! I love it!! Thank you, Goss.

Good workmanship and good price…read more My wife damaged the prongs and her diamond came out of her wedding ring. We got a new 2.04 carat diamond and Goss made new prongs and got us all set up better than new. We had him do an appraisals too while he had it. I will use them again.

My second visit to do make and take ornaments. Really fun experience and you end up with adorable…read moreornaments for your Christmas tree!! Friendly folks and neat experience. Highly recommend.

Had a great time with doing some craft with board and brush. Great team of helpers and also great…read moreinstructions.

Great place for jewelry repair, ask for kyah or Peyton. Was told it would be a week, I got my…read morejewelry back within days. Will be coming back again

Very disappointing. My boyfriend and I have been on a hunt for an engagement ring. Early April (13…read moreor 14th) we went in and it happened to be a bridal event which we didn't know. We were in luck! I did find two rings I really liked but we wanted a few tweaks. They took out info, wrote down what we wanted and said it would be about two weeks and we'd get a mock up to see if it's what we liked. We never got that mock up. He went back to the end of April or early May to purchase me a necklace and asked about it. They apologized and gave an excuse and said they would have it ready in a week. Here we are now at the end of May and again nothing. Thankfully I have pictures of the ring and am going elsewhere to have it made. Everyone in the store was helpful, kind, and professional so this was a surprise and extremely disappointing.