Visited because I had a pin in my metal band wear out and they were friendly and fixed the watch on…read morethe spot. Would come back if I had a watch repair need!

Always a quick and accurate re ppl air or adjustment. Good prices. Closed on weekends tho'.read more

Like Disneyland for any and all timekeepers‼And The best friendliest on site expert in the…read moreBusiness. Quick service in a Great location. ABCSI~

Amazing service! Very quick and honest. I took my broken watch in and he fixed it in no time! He…read morealso changed the battery on my other watch. I wish I would have brought my other dead watches, I will be back to him for any issues I have.

I have not done business with them since we purchased a pair of diamond earrings. They put out a…read moreset of earrings to purchase and went to the back to package. When I got home one of the earrings was cloudy and didn't match. When I came back to the store to calmly talk about not matching, the owner called the cops on me to have me leave and took my money and my earrings. After 2 weeks of no earrings and no refund they final gave me a matching earring. Never do business with these people. I will always remember how badly they treated us and hope you don't make the same mistake.

Terrible place to do business, the smoker had nothing but lies, he'll say it was raining so he…read moresmoked illegally outside. He'll say he told me to take my 200 and leave ha all he said was we ain't selling anything after I switched from 3 items valued at 1800$ to one item cuz he chose to smoke all blow it in my face. Sad place to do business, don't want my kind? Okay I'll let everyone know including my mill+ tiktokers.... beware of shady businesses who treat customers like poop when they need us for their small biz to succeed ha embarrassing to say the least. Never leave a customer outside, get a bigger store or something.

Absolutely the friendliest and fair jewelers in the Chattanooga area!…read moreIn the 18 years that we've lived in the area we have purchased a few items and will shop there for any and all jewelry purchases in the future!!

This location in downtown Chattanooga is not worth a wooden nickel. Took my watch there for…read morerepairs, the ladies working were unfriendly, unsmiling and made no effort to welcome me with any enthusiasm whatsoever. They had my watch for at least two months. I received one voice message from the repair man at their original location stating they received the wrong parts and had to reorder. I called the ladies back several times, they said they would call back when it was finished and never did. I stopped in 3 times before actually getting my watch back, with a crown that was not the same as the original damaged one. No one told me this was happening until I showed up one last time looking for it. The part could not be matched apparently, which is something I would have liked to know before it was installed. For the pleasure of being watchless, ill advised and informed, I was charged $80. Which the indifferent lady pointed out to me was a deal that didn't include labor. Terrible service, do not go here for anything! I've heard the Georgia store is much better, but this place is worthless.

I had a 'flim flam, shim sham' engagement ring starter set in my possession since 2014. After…read moreenduring (and surviving) one of the worst years of my life in 2025, I determined to create the ring for myself and my survivorship. From the moment I walked into Sam Edwards Jewelers, I knew I had found the jeweler to 'finish' my disassembled ring. Sam is kind, down to earth, so incredibly knowledgeable of the jewelry industry; he is a third generation jeweler who trained with some of the best known in the business. Meredith is an excellent assistant who will bend over backward to help you with your questions. They determined they could work with my 'old' wax mold and still create my ring. The result is absolutely STUNNING! I am so pleased with my ring and so very glad I chose Sam Edwards.

Outstanding customer service and fabulous merchandise! Personal detail given to each customer.read more

Wrights has been my go to jeweler for repairs for years. They are always helpful knowledgeable and…read morehave a beautiful selection of new items too. They are priced well and I love that they do the jewelry repairs Inhouse instead of shipping them off. Great place! Great People

Superior service and repairs. They went above and beyond to help us, and they know the true meaning…read moreof customer service.

To date I had a bracelet fall off that the clasp was supposedly repaired. I never found the…read morebracelet. It had been my Aunt's and is sorely missed. I purchased a 3,000 bracelet from them and have never worn it. I don't think it will hold up. And now I have a gold necklace with a broken clasp. This is the LAST place I would gofor a repair!

This is the ONLY JEWELRY BUSINESS I personally know of that is owned and operated by honest people…read more You will always get quality service on your jewelry and a lot more for your money on something new!!

Terrific place to shop. The owners are very honest. They have a great selection of jewelry. You…read morecan have something custom made or they can even order things for you . If you need something repaired, they do that too. I wouldn't go anyplace else!

The jeweler custom made my weddings. I love them ! I highly…read morerecommend this jewelry store

This is the second time we have taken jewelry to Cleveland Coin & Jewelry. We were very pleased…read morewith the quotes they gave us both times. We highly recommend them.

I was selling my mother's jewelry to help her as much as I could because she's on a set income. I…read moretook it to multiple reputable jewelry stores. When I went here, they offered me way more than those other stores. James was very helpful explaining the pricing, and why he was able to offer so much closer to the value of what the jewelry was worth. I am definitely a lifetime customer from here on!!

They kept my bracelet for a month and at first said they can fix it....then they couldn't.....not a…read moretrue jeweler what a dumb front for a business

Worse than one star. Owner is boastful, condescending, abrasive, and unprofessional. Jewelry…read morerepair is shoddy, and new jewelry is more often than not flawed. Treats customers with no respect, and takes extra long for repair, without valid reason. Beware. A second opinion on anything is a MUST.