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    Sam Edwards Jewelers

    5.0 (12 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 month ago

    Services - Sam Edwards Jewelers

    Jewelry repair

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    Camille M.

    I fell in love with a single band-baguette-style vintage ring online (one of a kind piece) long story short I ordered the ring and it was sent to my new home in Chattanooga. I was so excited but to my surprise the size was incorrect on the site & was too small for my middle finger (which is the one I wanted to wear it on)... so I went onto Yelp as i just moved here and started searching for a Jewler. Sam Edwards seemed to be one of the most "tenure" jewelers here as well as the most informative when I called to hear their hours. Not only do they have an incredible selection of beautiful pieces but they specialize in hand-designed 3D/prototype pieces- this helps so much if you are a visual person or you want to design your own pieces. Trying on wax proto first is key! I knew when I heard that I was in the right spot...they were super friendly, competitively priced, & had my ring re-sized & completed in under 3 weeks. Thank you so much! I am so happy I didn't have to return the ring & could still keep it as my own!

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    3 months ago

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    2 years ago

    Outstanding customer service and fabulous merchandise! Personal detail given to each customer.

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    5 years ago

    The owner is super friendly. Definitely a great selection for custom bridal so you don't have a cookie cutter ring.

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    4 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    12 years ago

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    10 years ago

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    8 years ago

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    12 years ago

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    10 years ago

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    Review Highlights - Sam Edwards Jewelers

    ess. Meredith is an excellent assistant who will bend over backward to help you with your questi

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    Lorraine Denise, Brillante Jeweler

    Lorraine Denise, Brillante Jeweler

    (4 reviews)

    So I try to leave honest reviews, good and bad. I'm also not afraid to admit when I'm wrong and…read moreupdate my review. This will be lengthy, but necessary. I was always an Arnie Guess customer. I felt like my first wedding set was well cared for when ever I brought it in for an annual cleaning and inspection. Well I got a new wedding set. I brought the solitaire to them to be sized down 1/2 a size. 3 weeks later I got a ring back that looked horrible on the palm side of the band. You could clearly see where they cut it and made no effort to blend it back together. Also the ring was not polished and clean, as I was used to. I brought both things to their attention and the jeweler came out and said it was no big deal and I would have to live with it. I was not happy, but at the same time, I had always had great experiences before. Well today I called to ask about have the solitaire soldered to the 2 bands that go with it. They were very short and said it would be a 15 to 16 WEEK wait. I repeated "week?" in shock. The woman said "well what do you expect with over 800 repairs ahead of you?* Now hold on... so if I take my wedding rings in to Arney yearly, I would not have them for 1/3 of every year? Not acceptable, especially after my last experience. So today, I made a few phone calls. I got Lorraine Denise, Brillante Jeweler's voicemail and went on to the next highly rated jeweler. I wasn't comfortable with any that I talked to and was torn. Then Lorraine called me back. Wow! I can say with zero hesitation that I was 100% wrong about her. She was so kind and caring on the phone and eager to help. I rushed over after work. Low and behold, her master jeweler was there and guess what? He WAS Annie's excellent jeweler and left Arnie. Not only am I excited to work with Lorraine, as she seems like a very knowledgeable woman who takes pride in her work, but she is also someone that would be fun to have coffee with and talk. I'm also excited that I know I can trust the people she works with to do an excellent job. If you don't come here, you are making a mistake. I will be a life long customer. Thank you Lorraine. I'm excited to have you work on something that is so precious to me. I feel like my jewelry is as important to you as your own! I will always recommend people come to you!

    This is a great place to shop for beautiful jewelry! Lorraine will help you find the perfect piece,…read moredesign a unique piece, or redesign your own precious piece you bring in to her store. She is so pleasant to talk to and very knowledgeable. I have purchased a few pieces from her that I absolutely love! Thank you, Lorraine, for helping me find my perfect pieces!!

    Sam Edwards Jewelers - jewelry - Updated May 2026

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