I had Beacon Protection install security systems in my buisness and my home.I previously had another company in my buisness and home almost 13 years.Over that period of time I had numerous problems,the service was aweful.I recently has security camera system install by this same company,I had nothing but problems.They sold me the equipment but did give me any training.I would call this company and they told me that this was a new system and they could not train me becuase they had to be trained first.They also could not properly set up my IPhone to there system.I was on the phone severals times hours at a time,They even logged into my computer remotely and still could not resolve my problems.So I called a Security Consultant that worked for them becuase I had a major incident that I needed on a thumb drive and they would not even return my call, There techs could not figure even resolve this problem.The problem was resoved by Beacon Protection which I found out after the matter was with the prior company for years,His supervisor sent my IT Tech the link form another country at 11:15 PM and I was able to finally save my incident on my thumb drive.After that I completly changed my buisness and my home security over to Beacon Protection'The lead Tech Mike has alot of knowledge and taught me more in the 6 hours of installing for both my systems then over 12 years of the prior company.Shewn his assistant did a great install job kept everything clean and was friendly and patient.they told me they would finish both projects if it took all night.They traveled from Misquamicut Beach RI from a prior job and still finished my job.I am well pleased and confident that my home ans restuarant is safe and secure becuase of the job they both did.I will tell my family and friends and buisness friends about Beacon Protecton.Peter my Security Consultant has giving me peace knowing that I am well protected.Thanks again to Mike,Shewn and Peter, read more

My Husband & I are amazed at how awesome this company is. Phenomenal staff & crew. Very prompt, courteous, patient & professional. We had Beacon install cameras at our place about 3 yrs ago. The crew (who we forgot the names of) even back then were great. They cleaned up after themselves (left no mess behind) & were very helpful in making sure we were happy with the work before they left. All those we dealt with in this company have been so helpful that it made our decision to have our security changed over to them as well. We especially want to thank Preston T. & Joe Pressey for their help in setting things up & answering all our questions which ensured a smooth transition. They have been there the whole step of the way both times. They were more than happy to answer all our questions & were prompt in getting back to us. They ensured we got the best service & benefits from the equipment the company installed. Ryan, our recent installer, too was efficient, knowledgeable & made sure we understood how everything worked. From start to finish this company has been there for us & they stand behind their work too. Beacon is the go to company. Thank you all for making us feel we made the right decision. We look forward to many years of a wonderful business relationship. read more

After having service at a previous home with a big name security company, my perception of great service has completely changed now that our family is protected by Beacon. I must say that as a residential real estate agent, I have experienced many. I also admit I have unrealistic expectations because I am in sales. Beacon Protection is a class of their own. First of all, every team member is a cell phone call/text away for immediate answers or help. The manager, John, helped us make our final decisions & followed up consistently even weeks later. Mark Tirgrath, our sales rep {the best so ask for him}, has be the most knowledgeable person about security out there! Not only did he make us feel comfortable with what the house needed, but he is just made us feel....safe. He is a father, a husband, a neighbor; he made sure what we selected is what he would add to his home - and that means a lot. Adam and Ryan were at our home separately to install the system. Their attention to detail and kindness were so appreciated. I have not met a team on top of customer service like Beacon Protection - ever. Thanks John, Mark, Adam & Ryan! read more

Look I never ever leave reviews. Evan and his crew are top notch. I'm telling you. 3 years ago I was unsatisfied with my original alarm company. I'm not going to name names.. I was looking to upgrade my technology and when I called them, they didn't have the features and updated tech I was looking for... phone app, cellular monitoring, etc... so I went with one of the big companies. Probably one of the biggest company right now.. They made many promises but in the end it came down to one thing. Customer service. They had none. I truly got the the feeling that once they sold you an alarm you were now just a number So i switched to Beacon Protection. My location was evaluated and made sure I had every angle covered. The installer came in and installed my new system In under a few hours. Tested everything and set everything up. Website access, app login, everything. State of the art keypads and sensors installed, extremely quick response time, friendly service, competitive pricing and mostly a personal touch is what sets these guys apart from the rest. 5 stars to say the least. read more

Tom Casselli was one of the most helpful & honest people I've let into my home. He was informative about our new alarm (my fiancé & I have never had an alarm so we needed all the ins & outs, A-Z). He explained what each piece does, what we needed for our home & explained Beacon's app to us. He seriously was one of the most thorough people I've ever met. Tom assured us that we would be safe & well prepared should an intruder ever try to enter our home. Ryan came and installed our alarm. He was also so thorough. He explained how to use all of our new equipment beginning to end & helped set up our app. I was not home for our install but he taught my fiancé so well that he was able to teach me how to use the alarm in about 5 minutes. Overall, Beacon seems to offer so much more than other alarm companies, including but not limited to personal contact with real people who can better help you understand your alarm. I highly recommend Beacon, Tom & Ryan. I am so happy with our service & I feel safe in my home. read more

My experience with Beacon Protection has been great. They have a great product and the price beats the competition. After doing quite a bit of research, I was hesitant to get one more quote, but I'm so glad I called Beacon. From the first phone call through installation, the process has been smooth. Donna helped us get an in person quote on a Saturday within hours of my call to her. Mark, our salesman, took the time to explain everything to us, develop a package that fit our needs and budget, and even entertained us with a bit of his wit and humor! Matt, the director of sales, was very flexible in helping us schedule installation soon after the quote. The installation itself was seamless and Ryan, the technician, was professional, thorough, and did a great job! I had a few questions a couple days after installation, and the director of service, Joe, called me personally to help out. Beacon truly cares about its customers and is a great home security company. Give them a call! read more

We recently moved to Brooklyn and opened a commercial space and were in need of an easy to use security system with a central alarm and remotely accessible cameras. Evan Scott came to our space and walked us through how the set up would go, and where specific equipment would be installed and was very keen on listening to our concerns and needs. The installation went as planned and everything looked very tight and professional. He showed us how to use the app and ensured that we clearly understood critical features and helped us configure our system for the best possible results. Our customer experience with him was nothing short of stellar. Evan always picks up his phone and is willing to help us with any problems or questions that we have about the systems and their features. He truly cares about his customers and is constantly striving to maintain great relations and a impressive level of service. Great work Beacon, and thanks Evan! 10/10 read more

Beacon Protection has provided outstanding service for my business. Initially they installed a very user friendly alarm system. I can see what time my employees shut the alarm off in the morning, and arm the system at night. It is far superior to the alarm we used to pay the big national alarm company much more money to for the older outdated technology that they provided. If an employee comes in at an odd hour I am notified immediately by this great new alarm system from Beacon. Their service has been outstanding. I have had multiple problems with my Internet router, losing the ability to view my cameras remotely. Each time Beacon has returned, got me back up and running, and they have not charged me any additional fees. This service is included in their camera warranty. I absolutely recommend Beacon Protection. So much easier to deal with than my old alarm company. AND THEY COST LESS FOR THAT SUPERIOR SERVICE. read more

f I could give this company negative I would Had service installed at my home . Alarm goes off multiple times due to there system failure call there service department totally rude and hangs up on me multiple times Joe P . Then tells me I'm locked into a contract after I spent over $2000 on cameras to be installed that only work on WiFi . Then sends me to voicemail multiple times after and don't return calls . I have them install a system in my office of my business and they want to charge me $800 to move literally a mile down the road . When there guy came out and did it within two hours . I was there and seen it with my own eyes trying to rip customers off really? Then tells me people are at my home putting in the code at the panel calling me a liar while everyone is at work customer service skills at beacon are terrible stay far away from these people . We will going back to adt real soon . read more

I just had Beacon Protection installed in 2 of my homes. One in Clifton, NJ and the other in LBI. After having numerous companies give me quotes for my homes I chose Beacon Protection. It all started with the knowledgeable security consultant, Tommy, who provided me with face to face interaction where most other companies tried to sell me over the phone. More importantly this was done around my schedule. Their pricing was very competitive but their products and live demonstrations far surpassed the other security companies. We received touch screen keypads that look amazing in my homes. The installation as promised was fast and neat. The installer, Ryan, went out of his way to spend extra time explaining how to use the system with me and my wife. I will definitely be recommending Beacon Protection to my friends and family. P.S. Tommy even came by to review the finished product with us as well. read more

I am extremely impressed with Tom Caselli and Ryan Johnson (I think that was his last name)! Great guys! First, Tom was at our place and explained every detail about the alarm system, fees, app, etc. Very professional and knowledgeable and immediately made us feel at ease and confident in our choice of using Beacon Protection! More so, he gave us his personal cell phone so we can reach him anytime to answer any question, and as first time home owners, we couldn't have been more grateful. Ryan came by as scheduled and in time to make sure everything was up and running. This guy is AWESOME, even let me borrow his drill to put up a rack I needed to get on the wall. Talk about going above and beyond! Very nice guy! Not sure how Beacon Protection is as an organization, but so long as I have Tom and Ryan (Tom's team essentially), we shall remain customers. Highly recommend! read more

We are very impressed with the quality and service at Beacon. The installation team was extremely courteous and did a magnificent job concealing all of the wiring from the outdoor cameras that they installed. They thoroughly tested our system to ensure it was working as expected and found several serious flaws from the prior alarm company's system setup. When we inadvertently set off the alarm, we promptly received a phone call from a real human making sure everything was alright. The software with the system is excellent. Arm and disarm functionally works well (unlike our old Brinks system which was extremely sluggish and often wouldn't work). The quality of the camera feeds and notifications are excellent. You can configure access to the system including setting temporary pins via email which is a pleasure compared to trying to figure it out via the keypad. read more

Outstanding Security Installation Service. We recently had the pleasure of working with Beacon Protection Service and we could not be more satisfied with their security system installation. From beginning to end Frank and his tem displayed professionalism, expertise and attention to details They listened to our needs and recommended the system best for our operation. The consultation with Mr Cole was punctual ,knowledgeable and he took the time to explain the system in details without feeling rushed. Their commitment to customer service and security is evident in the quality of their work. We feel much more secure knowing that we have a reliable and secure system in place. We highly recommend Beacon Protection for your security needs. First Newborn Freewill Baptist Church Newark Nj read more

I have nothing but positive things to say about John Megna, Bill Mayer and their team of security consultants. It was a demonstration of what a white glove customer service is supposed to look and feel like. From the beginning John would not rest until he was able to negotiate with me a price point that both of us were comfortable with. He did all this without giving away an impression of being overbearing. Bill was equally helpful when he stopped to assess my security needs. After we signed off on the contract, Justin came by to install the system. He was quite knowledgeable and the entire effort was over within an hour or so. I am quite happy with everything and would gladly recommend Beacon Protection to anyone (as I have already to a few friends of mine) without any reservation. read more

I had the the easiest transition for my business that I've ever experienced in my business career. Mark Tirgrath solicited my business and after we were able to get together, the deal was closed and installed within a 12 hour window. Mark's professionalism made it a very easy decision and the pricing was a very attractive incentive. After we signed the deal, Ryan was at my new location first thing the next morning and the system was installed without a hitch. Ryan did a great job and fully explained the many features that the system has and made it extremely simple to understand. Mark also showed up to make sure everything went smoothly! Couldn't have asked for a better overall experience! Thank you both!! Jeff S read more

Beacon Protection has been an incredible asset to our small business. After a terrible experience with another security company, Beacon really became a shining light (pun intended) in the security of our business. They have incredible customer service and with any problems we have experienced they have solved our issues w/ courtesy and efficiency. The beacon team has been nothing short of professional and the installation of our sizable security system went off without a hitch and adding additional elements at a later date was no problem for them. Our sales rep Peter has been wonderful and checks in on us from time to time to ensure we have all out security needs met. We would recommend Beacon Protection bar none. read more

As a new business owner, I was in the market for an alarm system. Kevin, from Beacon was by far the easiest, non-pushy, gimmick free salesman to work with. The system I got was very reasonably priced and was actually installed the very next day! The tech that installed my system was great as well! He was able to conceal all the wiring for the alarm system, and even had a dust buster to clean up the dust from the drill! Kevin even followed up after the alarm was installed to make sure everything was as easy as he explained! I would defiantly recommend Kevin from Beacon, to anybody in the market for an alarm system. He'll go over all your options and even point out some things you wouldn't have thought of! read more

We recently replaced an old AT&T alarm system that we HATED! Thank goodness we were introduced to Mark Tirgrath at Beacon Protection who came to our home on a Saturday morning and went over the entire Honeywell alarm system and video system we ended up purchasing from him. Mark is extremely knowledgeable on home and business security systems and we are so HAPPY with our new system we had installed. Adam installed our inside system and was extremely polite and helpful. Ali installed our camera system and the hospitality kept rolling on as well as his knowledge and great personality. My partner and I are ecstatic that we have the Beacon family behind us keeping an eye on our home and our valuables safe. read more

5 star overall experience..John and matt came to my house and gave me their advice and expertises in what my house needed...they gave me the newest product with an amazing price and an amazing monthly payment...they gave me a huge discount and include a couple of free products thats cost alot. They even accommodate my request of fast next day installation...Installation Guy was very helpful and did an excellent job installing all the equipment and he cleaned really good wherever he did any work. He also helped me how to use the app from my phone and the keypad.Amazing Service overall and a better price compared to other companies...very Happy with Beacon protection. read more