Great and knowledgeable service. I would highly recommend them. Technicians were very neat,…read moreprofessional and a pleasure to work with.

After I posted the original 2-star review, Jerry immediately contacted me and offered to come and…read morefix issues at no charge, and he did. He moved one of the cameras to a spot, protected from the rain, and installed waterproof connector covers, that came with my cameras. As a result, I am now bumping up my review from 2 to 3 stars. So, overall, the original, quoted price was low, but the choice of equipment did not meet my requirements, and I ended up paying twice for the hardware - the wrong hardware that Jerry recommended and would not take back, then the right hardware that I purchased myself.

Needed help updating my current camera system, and Eddie was amazing. He came right on time,…read morequickly fixed the issue, and was able to upgrade the system without needing to replace the existing cameras. He even helped set everything up on my phone. The camera quality is crystal clear and very easy to manage. Great service, fast work, and the price was very reasonable!

I recently bought a new camera system that is so much more complicated than the WiFi ones and I…read morecannot explain how glad I was to have Eddie be able to install it for me. It was short notice but he was able to accommodate. I am seriously clueless with electronics but Eddie was able to explain everything that needed to be done in a way I understood. He assessed the house layout and came up with an amazing solution for my requests. It was like calling a friend over to help. Would definitely recommend and use his services again! Plus, he has great reviews on Yelp and Google

My company was moving warehouses and needed to take down and reinstall our IP security camera…read moresystem. Jose was more than accommodating when planning both pieces of the move, since it could not be done in one day. My office staff and I thought we were IT savvy enough to move the NVR, but one small change and the whole thing went out of wack. Jose came that day to fix it for us. Jose is capable, knowledgeable, and very easy to work with. Highly recommend him for anything IT related. (PS. Gave us some great money-saving options for our phone system which we are currently considering!

It was a pleasure working with Jose to install my new security cameras. Jose was very accommodating…read moreand came over during his day off to due to my limited availability. Jose does top quality installation work and would recommend him highly. He was also reasonably priced compared to other providers providing the same service. Thanks Jose!

There are a lot of security camera companies but we are so glad we chose this one .The guy knows…read moreand explains very clearly options for everyone's budget quality of service and cameras when you deal with this company!!!!!! I've had 5 different cameras installed by multiple companies , this is our second system installed by Big Brother HD ,, The first was over 5 years and that's still working in great condition just as it was installed yesterday hence the reason why we called this company to install a system in our business now Thank you so much

Love this company! they are friendly, wonderful at what they do, and attentive! They installed…read moreawesome hi def cameras at my facility and I can even use my phone to stream live! I feel a lot safer now. Thanks big brother for keeping me feeling in control at all times Hah!

Frank came out and assessed our location for a state of the art camera system. He spend the time…read moreand due diligence to accurately recommend different systems and their price point. I agreed and he spend the next two days working around our crew so as to not disturb them while making sure everything he did was spot on. I highly recommend this company and their services.

Seriously if Yelp allowed 6 stars, this would be the company for it. Doron, Jonathan, and everyone…read moreelse on their team are true professionals in every sense of the word. I hired them to "wall mount a few TVs and hook up my receiver" in my new apartment and Doron came in with much better ideas - "why not do all new speakers in the ceiling?" This made me excited but also skeptical - is this the classic upsell? But no, all of the prices were extremely reasonable, the work went smoothly with excellent communication, and when there were hiccups with the TV hookups (Verizon FIOS network clashed with my home mesh internet system and provided a huge headache), Doron and Jonathan put in the extra time to make sure everything was perfect and never thought twice about it, at no extra charge to me. I hired them for an add-on project to install a TV on my roof, which was a fun AV/construction puzzle that they solved beautifully. It's really clear these guys know what they're doing and care deeply about delivering a fantastic product. Even since the hookup when there have been a couple small issues, they never hesitated to help me resolve them, even coming to my house on short notice. Seriously I can't say enough about ExpertTech - I wish all contractors worked like they do, but we don't live in a fantasy world! Thank you Doron and Jonathan (and Nico and everyone else!)

These guys know what they are doing!…read more I recently decided to connect the pre-installed(but never hooked up to an amp or smart system), integrated speakers, hang and connect a TV and also needed to upgrade the interwebz, at the crib because it as extremely slow and spotty (some areas would not get wifi at all since it's the building is old and made of brick.) So after consulting the internet the internet I called ExpertTech Inc. and some other firms. What came next blew my mind (in a good way), not only did Doron (the owner, and all round very nice guy) get back to me immediately, but he came over the same day to do the visual assessment. I had and itemized estimate the very next morning! Boom! How about that for speed? I scheduled the installation for the next week, when all the necessary components were scheduled to arrive. Installation was also a breeze! At least Marston and Brandon, a two man installation Team Machine, made it seem that way. The first day was spent, calibrating all the necessary CAT-6 ports and setting up the server rack and internet. The second day was spent setting up the sound system. And this is were they really shined. Apparently the speakers (installed by someone else, not these consummate and dedicated pros) had been wired wrong, At this point I was afraid the whole endeavour would go down the drain, but fear not, ExpertTech stepped up to the plate! After checking one ceiling speaker they realized they could remedy the whole situation by going in and taking every speaker out of the ceiling and rewiring them. This is not an easy task with high ceilings and it proved to be time consuming, but these guys never even broke a step and handled it like champs, they even stayed late until the job was done. (Who in NYC does that? Nobody, except ExpertTech! Faith in Humanity restored, am I Rite'?) Anyway, after setting up the speakers, they cleaned up and and walked me through the setup and how to use it. Then they left. And were it not for the moronic massive smile on my face when I cranked up some tunes and surfed for cat pics on the blazing fast Wireless (up from an average time of 30 Mbps to now around 240-300 Mpbs not even kidding, I almost shed a tear, when I later streamed a movie in full HD, in BED, something I had not been able to do before) I would have never even known they were there. Honestly, I cannot recommend them enough. This is one of those no brainers. Just go ahead and call them. Btw, the other company called two weeks after they installed everything, let's call them comapny FU Client, and they said they would be available a week after that.... so yeah... Don't even bother, just call ExperTech. I didn't regret it!!!

Brandon was fantastic in helping me pre-wire a full house for speakers and TVs. Comparing him to…read moresome other folks that gave me a quote, it was clear his prices were fair and that his attitude was flexible and relaxed. Another company was trying to push their specific ideas, whereas Brandon took time to hear out my concerns and considerations. His wiring and work was all tidy and neat. We ran into some unexpected problems from some of the work my contractors did and Brandon was happy to help resolve our issue which involved crawling into some tight spaces and in timely manner before things were closed up. Highly recommended!

This review is long overdue, I found Brandon from high Def innovations randomly online searching…read morefor someone that can hang my 60" flat screen and soundbar above my fireplace. I spoke to him sent him some pictures and he said no problem. Brandon showed up on time and executed this job flawlessly. He created an outlet for behind the tv and the only thing I had to do was lift the tv into the mount with him. He even cleaned up after himself. I was so impressed with his work I had him come back a few days later to install 6 recessed lights in my family room and install 2 lights in closets. He spackled whatever holes he made and I just had to sand it and paint which was no big deal as the holes were rather small. I would highly recommend using hi def innovations for whatever electrical work you need.

If I could give the gentlemen at Wavelength a 10 star review, I would do so! We recently…read morecontracted with them for a new tv and sound system. We were having some issues that ended up being cable related (Optimum definitely does not get a positive review!), and Mike and John were incredibly helpful and would come meet the Optimum technicians to help figure it out, even going so far as to call Optimum service and walk through their "troubleshooting." . They had one goal in mind: to get it done! They literally answered my calls/texts at any time! They were a pleasure to work with and I can't think of any reason to bother going elsewhere.

Wavelength has always done an amazing job for us. Their service is great, they are always on time…read moreand able to fix tv any issues we have. Sometimes they are even able to fix issues remotely which is nice. We created an outdoor patio 2 years ago and we purchased our outdoor TV from them at a competitive price, they also installed several speakers and the sound is amazing!