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    Beachside Resort & Residences

    3.4 (321 reviews)
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    Robert B.

    The Marriott Beachside Resort Key West is an exceptional property. I have no reservation in my 5 star designation. I was surprised at the lower stars. This is why: 1. The staff is exceptional helpful, patient, informative and happy. Most genuinely seem to love their jobs. This is especially true of each shuttle driver, and each gave a narrated tour on the ride to and from the hotel that included helpful tidbits of information, such as where to order groceries, beer, wine or liquor by delivery service and local points of interest and their favorite restaurants, bars and activities. 2. The three bedroom suite that we rented was tastefully appointed, spotless, spacious, comfortable, and otherwise impeccably laid out. The bedrooms were huge, had large walk in closets, and each was equipped with its own private bathroom. The kitchen was open concept with lots of counter space and high end appliances. 3. The property itself was tasteful and best of all - ocean front with a pool. 4. Shopping was nearby and the hotel bars and restaurants seemed very nice. As an aside I would move in as is.

    Nice pool!
    Maria T.

    Pros: 1. Greeted by John upon arrival. Very nice young man. 2. Very spacious suite for 3 people. 3. The room had mostly everything we needed: A safe, huge fridge, washer and dryer, TWO bathrooms, two TVs, balcony with comfy chairs, USB ports next to bedside, nice shower with big bottles of shampoo, conditioner, and body soap. 4. Toilet and shower in master had a door separating it from sinks. While one did their business, the other could get ready in front of the mirrors. 4. Nice pool. Shout out to Steve - activities coordinator. He was such a nice guy. Gave us fresh towels without us having to ask. 5. Drinks/food poolside. 6. Great location. Close to airport. Away from the craziness of Downtown but still near enough to get to quickly. 7. Always found parking in the covered garage (kept the car cool). 8. Shuttle passes to downtown area. 9. 1 free drink pass. Cons: 1. No paper towel in the room, not even one roll. 2. Room service was lacking. Asked for bottled water and towels one morning and they never came. Asked again that same afternoon. Waited for around and hour... Nothing. Called a third time, and practically begged... Finally came. 3. The beach looked gross. Water had a brown hue probably due to the algae. 4. Couch had stains. 5. Main restaurant was not in service while we were there. 6. Daily parking fee. 7. Daily resort fee.

    2nd floor view towards pool
    Doug S.

    Wow! Recieved an upgraded room to an "A" suite from a "B" basic king room. a is for awesome. Full kitchen, 2 baths, seating area and a full balcony with a resort view. I paid for the room to I luxe the breakfast buffet (notmally$33) and well worth it. The buffet is a full buffet with bread, fruit and egg stations as well as a waffle area. Breakfast is in the hotel restaurant, which is also excellent. Town and Tavern has 2-4-1 drinks every night (but holidays) from 5-7 and then again from 9 until close. Drink prices and food prices are normal for a higher end restaurant in the keys. The view from the beach very nice looking out at passing boats and several Mangroves. Although it says it is, I don't believe the pool is heated. The 2nd restaurant is a casual drink and lite food place located just outside the pool area. They also have lots of live music at the pool and inside for dinner. The shuttle will pick you up or drop off at airport. It also drops/picks up from two spots in the busy tourist section of the KW. The free shuttle runs at the top of each hour. Would highly recommend and we will be back.

    The "swimming beach"... lovely, right?

    Ummm... a lot? The only nice experience was the reception. Room was ok. One elevator was not working. The VERY SMALL BEACH (for which we actually came here) part was closed for a private event (did not know about it, would've been good info at the reception! And the rest was not accessible- the brochure said "swimming beach" - check the pics and let me know if you would swim there. Stay away! Would not recommend and would not repeat.

    The so called "beach" they got some real doctored photos on their website

    Staff is rude the services provided are not true on their website. The text you about issues but then don't answer when you call back. They don't clean the rooms without a fee They lie and say manager sitting there texting me wasn't there when literally she was After telling us we had to checkout by 10am even after we had emailed about flight issues etc they then didn't of course respond back but then they deactivated our room key where our stuff still was and of course notified us by text. We were sitting finishing lunch at bar by pool the entire time. Then housekeeping staff showed up, eye rolls and all and stood in door until we left the room like we needed escorts. Oh and did I mention the roaches and of course their response you can move rooms. Really .... It gets better though the so called beach view looks like a marsh don't be fooled ...

    Extremely pleased with our stay at Beachside resort in Key West! Staff was outstanding, rooms were clean, pool area was great. Always played great music and had live music on Friday afternoon. Very enjoyable stay!!

    Otty B.

    Perfect location. Spacious and clean rooms. There's a shuttle bus that take you to Key west until 11pm. Thank you

    Jacob T.

    Beautiful Marriott property directly on the water in Key West. Very clean and well appointed suites with full kitchen. We had a three bedroom suite that had a nice balcony and living room as well as three full bathrooms. It was very nice. Parking is on site and on the first floor under the building. There is a restaurant on site as well as a service desk to rent jet skis and whatnot. Everyone was very polite and helpful. Lovely place.

    Kim N.

    I would strongly urge you NOT to book at beachside resort . It seems they used to be Marriott according to reviews . This is a new owner and Airbnb dominant . I work in property management and this is the utmost horrible experience. We booked weeks before our spring break trip to key west , only to have the reservation cancelled 1 hour before arrival . I have in writing that the condo was 3rd floor ocean view . When questioned as to why my itinerary says 1st floor, beachside was full denial saying they don't have a 3rd floor and that even if they told me it was the 3rd floor ocean view (and sent me a link which I clicked on and booked ) - it doesn't mean I would get that condo . Long story short ...they misrepresented and falsely advertised their units and when questioned decided to argue and cancel . If you want to ensure a pleasant and confirmed stay for your family , you will not find it at beachside . I had apprehensions with them being so new and zero reviews . So we had to scramble to book another place for same day check in at premium price. Such a disappointment on how things were handled by this new company .

    Ashley P.

    With so many other options, don't waste your time. I've had status with Marriott for 15 years. Never in over 967 nights have I been so completely disregarded as a guest. First, I checked in 2 days prior with my arrival time. Next, arrive and room not ready. The guy checking me in did not acknowledge my status, nor ask if I wanted points or breakfast. I watched everyone else in my party get an upgraded room, some to a 3 bedroom suite, and get offered champagne! (This is important because the manager tried to tell me that I got this room because that is what my company had booked for me. How does that work? (Insert sarcasm)). I had to sit around for hours before getting into the room. I asked for a mobile key, nope we don't do that here. When I got there? My room is facing the road and I can hear the traffic from the main road, the room next to me and the service drive. I know, third world problems right? To top it off, after I get to my room they send someone else in to check into my room! They gave my room to Someone else too! Of course I had to go stand in line to see what they could do, and you guessed it! NOTHING! If I could find another room in this proximity I would be out of here. Plenty of other hotel chains that value guests. Other than that.... Pool is nice, there is no beach, and the drive to duval is not close. The gym is tiny too. Meeting rooms are humid and smell. This is NOT worth your money or your points. But doesn't the view look nice?

    VPC ENC - Virgin Pina Colada Every New City - IMRAN™
    Imran A.

    The hotel was decent. Easy location. Nothing special to write about so it was pricy for the experience. I moved to a Hilton after 2 nights. Front desk staff was good. Steak was pricy like NY but no better than Outback Steakhouse. I had far better version of the same top filet mignon at Prime Steakhouse the next night. SUPER irritating that they have staff at the poolside snack bar who can't speak a word of English. This is USA and I am a legal immigrant speaking English and should not have to run around looking for English speaking staff in America.

    Sam R.

    While floating in the pool a large rat was eating off a persons plate that was under a chair. They may need to call pest control. I spoke to the woman at the front desk that was a manager and she laughed and said this happens all the time and that we're an island and they have to live somewhere too. Wow!! No thx.. congrats to the GM for promoting this.

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    They did not have blankets for us. We had someone sleeping on the pull out couch and had no blankets for it!!!!

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    Review Highlights - Beachside Resort & Residences

    Spent the week here and other than going to Duval one day for sight-seeing, we really didn't leave the resort.

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    Ocean Key Resort & Spa

    Ocean Key Resort & Spa

    (214 reviews)

    $$$

    Sad for the resources and time spent here that I wont get back…read more Sometimes you can't trust your friends judgement on accommodations. We wish we had checked out and stayed at Marquesa hotel instead. But everyone was at the same hotel for the weekend so we stuck it out. For the price point, ones expectations are commensurate and this place was not even in the same universe as other hotels charging the same rate. The hotel is right on the water but in key west, the same can also be said for a gas station. Right away you know there's a problem because the elevator to reception smells like rotting seaweed (sargassum). The reception area seems like a guest room that was adapted and its small and dark and doesn't work. Then you get to the guest rooms from the year 1985 with chair railing and crown molding that has never seen a magic eraser in its life. Covered in 40 years of dust and who knows what else. The blinds have never been dusted or replaced in 40 years. Are you getting the picture? The head board had mystery smears on it. Floors were filthy with 40 years of accumulated dust. We dared not step one toe into the murky pool. We watched as guests sat there for hours, drink after drink, and never got out. Not even to use the bathroom? Ewwww. Every day the streets flood with high tide and poor civil planning so coming and going from the hotel means wading in ankle deep water and probably sewage, which is probably why the elevator smells so terribly. No wonder all the associates there seem so sad. I would be too if I worked there. I was sad for the resources and time spent here that I wont get back.

    For the price, we truly expected better. The staff is friendly and the spa service was very good…read more Breakfast at the tin roof was pleasant and the bartending at all venues is very good as well. The hotel is undergoing a rather imposing renovation, which is definitely needed, but they should consider lowering their prices until post renovations.

    Eden House - Lobby

    Eden House

    (139 reviews)

    $$

    Absolutely LOVED this place. Free beer or soda upon check in. FREE HAPPY HOUR like what?!?! How can…read moreyou beat that??? All the staff are friendly and nice. The property is filled with hammocks and tree swings, perfect places to drink your FREE coffee or tea from the lobby every morning. You know what I loved more than all the free beverages (lol)? The fact that we visited in the middle of summer and didn't get bit by a single mosquito! How is that even possible in Florida during summer??? They must spray & have mosquito repelling plants. Or super powers. Our room was cute and clean. We got the standard room (no upgrades) after the Hyatt screwed up our reservation and we were scrambling to find accommodations last minute. But ya know what?! This place was so much better! I can't rave enough about Eden House. We are definitely staying here when we come back!

    ***Buyer Beware*** This hotel is a scam. They advertise…read morerooms with queen size beds that are clearly full size at best. I actually measured the bed and it was far smaller. On top of that the room is almost closet sized with an exposed shower and sink which makes it feel very humid in the room. Theres barely enough space between the bed and wall to walking into the room. The shower also hadn't been cleaned with a piece of old soap stuck to the floor and bug crawling under the pillow when i moved it.. I brought it to the attention of the man working the front desk who first told me it was a queen. The GM came on later that evening and admitted that it wasn't a queen and offered us a slightly larger rom but same size bed. Again the sink was in the room and it was stuffy and humid which made it hard to sleep more than four hours. I canceled the room after one night and tried to get my money back, but they've refused. Do not stay at this hotel. The "queen room" is basically just a hostel at hotel prices. $260 a night in my case.

    Marquesa Hotel - Front porch

    Marquesa Hotel

    (134 reviews)

    $$$

    What a fantastic place! We were looking for a "non hotel" experience for this trip and just loved…read morethe luxury boutique feel of the Marquesa! It was a relaxing Oasis just two blocks from the hustle and bustle of Duvall, allowing you to partake in all the day and night activities, but then escape back to your quiet, peaceful place to unwind! The room was much larger than we expected with a large living room area with desk and mini fridge full of different drinks, with more drinks of all types on top, with a variety of snacks! The bedroom was also large, with a large closet and a VERY comfortable bed in a room that darkened to allow us to sleep in one day. Both rooms had TV's if you wanted to unwind with different show types. The bathroom was gorgeous with separated dual vanities so no spousal battles getting ready, a separate water closet (also helps avoid battles :) ) , and a huge shower with a great dual shower head fixture including rain shower. Given the propensity for high temperatures in FL, the AC in this place was great and ceiling fans kept the room as cold as you wanted. The pool areas were little botanical wonders full of great foliage, comfortable lounge chairs and just gorgeous serene surroundings. There were usually only a few adults there so it was a quite paradise to go read a book in the shade, lay out in the sun, swim or just relax. I'm not much of a pool guy, but even I enjoyed our time at this one. The lobby area is really cool with a refreshed vintage house and vintage furniture and decor. We ate at the cafe one day for breakfast and got great service and a pretty good meal. The staff was mostly friendly with a few more mellow younger folks, but some really nice housekeeping staff who joked with us! The only issue I could see is potentially the parking. We got lucky and found some on street spots but if not, I couldn't tell if they had enough parking and it's a little pricey at $30/night. This kind of quality doesn't come cheap, but we will absolutely splurge and stay here again if we return to Key West and have already told others about it!

    Marquesa Hotel is a small boutique hotel in Key West. Our brief stay was lovely, and I'd want to…read morestay here again if returning! What I enjoyed: *Great location *Delightful, helpful employees *Neighboring restaurant Cafe Marquesa is fantastic dining! *Complimentary sangria at afternoon check in and coffee in the morning. *Beautiful pools, water fall garden and tropical landscaping *In room dining available. *See attached Hotel information photos.

    The Marker Waterfront Resort

    The Marker Waterfront Resort

    (199 reviews)

    $$$

    The MARKER has won me over !…read more From the outside of the property the place looks great and looks like many of the homes in Old Town but much newer and much bigger. And inside the building the decor is keys typical but done so well and the entrance up the stairs is great. I also love that they have a private garage beneath the resort. Once we got our keys, we passed through the pool areas (more than one pool) and it's lovely; so tropical with tons of palm trees and other plants and it's kept so nice. We arrived to our room and was so pleased, so clean and decor made us feel good. As nice as everything was I wanted to go out for the night and the location for this can't be beat. Right by the Bight Marina so we have a lot of restaurants/bars to choose from like Boat House, A&B Lobster, Half Shell Raw Bar and Schooner Wharf and in the morning you're right by Cuban Coffee Queen. Also the location is walkable to Duval Street so you have more restaurants more bars and lots of action.

    We Stayed here for 2 nights and really enjoyed it. The location is phenomenal... walk to…read moreeverything. The hotel was very nice (smaller somewhat boutique) , cool vibe. Not really a resort as someone else also mentioned... although there is a mandatory $56 a night resort fee. The hotel was clean , the room was nice with a separate shower and bath tub, balcony, the bed and pillows were great. I'd def stay here again as long as I can still $wing it

    Beachside Resort & Residences - hotels - Updated May 2026

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