Hired these folks to service a salt pool . From the beginning, they never serviced it correctly …read more I have cameras on property. I would see the technician walk back to the pool empty handed most of the time . come back in five minutes and take off. Next I pleaded and paid more for better service/ chemicals whatever, their techs were just simply not capable of testing the pool and keeping it maintained properly. I had to clean filters myself . My experience was not good at all. BTW, I was adding chemicals behind the techs, they very well may be keeping the chemicals and doing some other work with them, that's not my business. What is my business is how they maintained the pool. Would not recommend them at all.

I have been a customer for about 1 year and found Total Pool Service to be dependable and reliable…read more Yesterday my pool pump burnt out and they came immediately to check it out. After confirming it had to be replaced they quoted me a very fare price and ordered it immediately. They came this morning and installed it. They are the best!

Very professional. Very efficient. Strongly recommend for pool services. Never had any issues and…read morethey return calls immediately.

Extremely unprofessional!!! Warning gets paid up front and doesn't finish the job!!! When asked why…read morehe didn't finish the job starts yelling at the customer...homeowner beware!

I had a cracked union coming out of the heat pump and it was leaking water bad enough that my…read moreregular pool guy turned off the system and left it in service mode. I called texted Joe @ JM Pool Service and he had me fixed and back in business in under 24 hours. This was on Labor Day weekend, too! Didn't gouge on price and the guy is very friendly and knowledgeable. Just what you want in a pool service outfit! Thanks for the quick fix, Joe!

TodaY 7/5/24 MY POOL PUMP stoped working ,,I called my regular guy…read morePlastners but they could not have a tech come out till next week..which did me no good...to the rescue Jm Pool Service and Repair. called them Joe came out within 2 hours like he said fixed my pump easily with his knowledge and was quite reasonable, also professional he fixes pool pumps and associated equipment ...Joe Cell (585) 472 4528... tell him Jay from Quarry recommended him...

Run. Hired to install a pool heater and corresponding…read moreelectrical at my home in Naples. To keep it short, lots of delays, installed a different heater than I was told would be installed, they were not interested in helping me set-up the app to run the unit and the electrical panel they installed is causing the pump system to not work. They couldn't get paid fast enough and now are not supportive in getting the system running. Paid a lot of money for low service, poor communication and a money-hungry collection process.

HIGHLY RECOMMEND Fast, friendly, efficient and great pricing! Gio was able to swing by quickly and…read morehad my pump up and running again so fast, I couldn't believe it! As a woman, I truly appreciated his honest service and friendly attitude. Best service call ever!

Have been doing business with Pool Pro for about 4 years now. They have resurface my in-ground…read morepool, install a new salt water system, new heater and a pump on my 26 year old pool system. I am very please with their work. Very professional. They also helped me when we lifted our ground level home because of damage suffered from the 3 hurricanes. They came out and removed all my equipment and stored it in their shop while our house was being repair. That was service I never expected but Joe and his crew and the best. We also use them for our weekly service and are very happy with the water treatment they provide.

I would highly recommend Pool Pros Inc of Fort Myers that just completed our Spa tile/coping…read morerepair. Dan Sheppard the General Manager oversaw the project to repair our spa and Marcello, Jim and PJ were very knowledgeable and provided top notch work and service. Thank you, Jane W.

Naples pool service is run by wonderful people. They are very knowledgeable and always answer our…read moreneeds. Highly recommend them‼

They helped us in a pinch! They were professional, responsive and fair. Great company!read more

Anybody that's looking for a fantastic pool service should use this one! I inherited him with my…read moreproperty management company and never looked back! Spiro is so good I even have him doing my own family's home. He's multi talented and can fix just about anything! I've had no complaints with over a hundred properties that all use him. He's on time, trustworthy and is true to his word. He has given numerous breaks to my clients that have multiple properties and has never let anyone down. His knowledge of pools makes him well worth the money. Anybody that would like a reference feel free to contact me and I can give them a dozen or so references. A & J Consulting Inc. HIRE THIS GUY!

We used Spiro when we moved into our 5 year old house. The maintenance program we signed up for,…read morewe eventually found out, was not fully completed on a weekly basis. They failed to clean our filters and place new ones as contracted. They broke the handle on our filter tank. It took several calls to get them out there, admit their fault and get it taken care of. I quit using them since early 2025. I just found fraudulent charges on my credit card every month of this year (2026) and several months of 2025 after I used them. I called in the middle of this week regarding the many fraudulent charges and asked to hear back from them asap regarding these charges. It is Friday evening and they have not called me back. There are over $2000 of unexplained charges from them on maintenance fees. Something is very wrong with this company. I quit using them because of the poor maintenance, high maintenance and incompetence of the people who answer the office phone.

They were recommended by a trusted neighbor. They lived up to every one of my expectations . They…read morestarted on time , were very respectful to us and Curtis was here every day to inspect the work. The work site was kept clean, the workmen were very accommodating to us. We were advised with plenty of notice as when our cage could be erected. We ran into an unexpected snafu with our sliding doors and Curtis followed through.

Excellent and responsive customer service and great prices. My pool has never been as clean nor…read morethe water clearer.