I have had several pool companies and no one compares to Arctic Pools & Spa. I have had the same…read moretechnician (Anthony) who is so detailed, responsible, and does an awesome job. Finally my pool is glistening and the cleanest ever. He vacuums weekly and scrubs the tile- I can not say enough about this pool company. THEY ARE THE BEST!!!

Has no integrity, does not do a good job. He dod not clean out my skimmer baskets or pump baskets,…read morebut his emailed report states that he did.

I have had them maintain my pool for quite awhile. They do a great job. If I have any issues with…read morethe pool when they call them or text get an immediate response. Very personable people.

I had a problem with my water feature and had no clue. They came and fixed it in minutes and it…read moreworks BETTER than it ever did! Thanks!

Alpine Pools renovated our 20 year old pool and the finished product is gorgeous! We had…read moresandblasted marble installed for the decking and a beautiful water feature added. There were some construction hiccups along the way, but Deyber made sure it was corrected and we are very happy with the end results.

Highly Recommend! He performed SAME DAY SERVICE on my pool pump repair. Great work and a nice guy…read moreto boot! The price was very good too!

I had a cracked union coming out of the heat pump and it was leaking water bad enough that my…read moreregular pool guy turned off the system and left it in service mode. I called texted Joe @ JM Pool Service and he had me fixed and back in business in under 24 hours. This was on Labor Day weekend, too! Didn't gouge on price and the guy is very friendly and knowledgeable. Just what you want in a pool service outfit! Thanks for the quick fix, Joe!

TodaY 7/5/24 MY POOL PUMP stoped working ,,I called my regular guy…read morePlastners but they could not have a tech come out till next week..which did me no good...to the rescue Jm Pool Service and Repair. called them Joe came out within 2 hours like he said fixed my pump easily with his knowledge and was quite reasonable, also professional he fixes pool pumps and associated equipment ...Joe Cell (585) 472 4528... tell him Jay from Quarry recommended him...

Owners are friendly and responsive and have already made me feel like a longtime customer!read more

Excellent service since day one! My pool has looked beautiful ever since. The team is kind and…read moreprofessional.

Bradley is a licensed contractor which means a lot to me and my husband. He is exceptionally…read moreknowledgeable and has helped us with everything related to our pool, pool pavers, and pool equipment. Bradley has great work ethic rarely seen today and in SWL. We can't thank him enough for his dedication and help before, during, and after the hurricane/flood. Brandon is also very good and provides friendly and professional pool cleaning service.

They did a beautiful job, he was very professional and took time explaining how our pool equipment…read moreworks. We highly recommend ultimate pool care to anyone who is in need of a hard and dependable worker.

I only made a phone call! However, when Joe got the message he realized I had likely called the…read morewrong number. He was right. What happened next, I didn't expect. He called to tell me!!! He took the time to leave a message when I didn't answer. I can only imagine by this class act that his pool service is the same!!!

We recently hired a new pool company to service and clean our pool. They do an excellent job! Our…read morepool has not looked this good in 3 years! We were having some issues and they came and immediately knew what the problem was with our pool. The customer service is beyond measure! They are prompt to respond to any questions or concerns. We were thrilled to find them in Bonita Springs.

Worst customer service ever. They try and upcharge for everything, I asked technician why my pool…read morewas so high and he said due to rain. Then i get a $2000 water bill because auto fill broke. I was working with water company to prove i was addressing and wouldnt submit scope of repairs just an estimate with scope of fix auto fill. They charged a fortune for a substandard "fix" that wasnt anything like what i had originally. Before had a valve sticking that they said needed to be replaced for ~$700 and i found exact valve on Amaazon for $65. They used to have a great tech but he retired and the owner and staff are the worst possible. Do not use unless you like extremely costly service and terrible communications. Jim McDonnell

Hired these folks to service a salt pool . From the beginning, they never serviced it correctly …read more I have cameras on property. I would see the technician walk back to the pool empty handed most of the time . come back in five minutes and take off. Next I pleaded and paid more for better service/ chemicals whatever, their techs were just simply not capable of testing the pool and keeping it maintained properly. I had to clean filters myself . My experience was not good at all. BTW, I was adding chemicals behind the techs, they very well may be keeping the chemicals and doing some other work with them, that's not my business. What is my business is how they maintained the pool. Would not recommend them at all.

Kurtis was extremely responsive and also accommodating. I was having an issue with my pool fountain…read moreand our maintenance person wasn't sure how to make it work. Kurtis got on the phone with me immediately, I sent him a handful of pictures and a video of our pool system and within minutes he knew exactly what the problem was. On top of that his attitude was incredibly calm and you can tell he's someone who really values his customers and truly wants to help. Thanks Kurtis!!

Easy to get in contact with, easily found the problem, and was able to replace the part a few days…read morelater. The price quoted was reasonable. I recommend Broward and Miami Pool Service!

Simply outstanding service & maintenance, Pool looks as good as the day it was installed ten years…read moreago, always sparklingly clean & inviting. Anything out of the ordinary or repair is immediately taken care of, competently & reasonably. I am lucky to have Pool Troopers. and no, I'm not the owners mother.

Hello, This is from my mother Caroline BONAVICO…read more Hello this is Caroline Bonavico speaking I am contacting you because I have found another pool company your company has been very dissatisfying to me. I would like you to take my credit card off file. End of story... And I am on the telephone now with you people and by the way I am still holding for an hour and a half this is ridiculous. today is Friday when I called you in Naples and the answering machine said the pool company was closed today today is Friday. PLEASE answer your phone We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We no longer are satisfied Who is your service we have gotten a new pool company we're tired of being hung up on hung on for about two hours not getting anywhere what the H come on,... This is not how you treat a customer that's been with you since we own the house from a year and a half. You should be answering the phone or having somebody call you back this is unacceptable. We have found a decent pool company that came to our house and thank God for them, they cleaned everything!!!!! Hey by the way we're getting a pool heater from them within waiting for you guys to help us is like Watching paper wallpaper paste dry!!!!!!!!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!! We are no longer using your service!!!!!!!!!!!!!!!!