Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

The wait times here are ridiculous. You shouldn't have a 10:30 appointment time and get called…read more2hours and 25 minutes later at 12:55. It is like herding cattle and getting the most people in. Once you are seen the service is good but if this office charges a late fee for being late then they need to start charging themselves. Don't have This many appointments scheduled if you can't keep up!!!!!

So I went in prepared for a three hour visit prior to having some cataract surgery. It was there…read morethat they did all the measurements of my eyes and did a complete exam in doing this exam. They also found out that my eye pressure was very high and so now I need to see a glaucoma specialist. Everyone there was very pleasant, very respectful, and the time went by very fast. I will definitely be going back there and I would highly recommend it to anyone there as long as you're prepared for a long initial visit. I happen to see Dr Scoper while I was there and he was very nice and explained everything thoroughly to me.

The tech was over 30 minutes late and when I asked for long it would be the front desk staff was…read morerude in answering. I politely asked how much longer, and she responded on a rude tone that the tech was late and to have a seat. Not the best impression.

I see Dr. Rappaport for glaucoma. He is excellent, caring, and I feel lucky to have him treating…read moremy vision issues. His Battlefield office management staff, however, is pathetic. Today I reported at 09:35 for a 09:50 appointment and finally saw the doctor at 11:40. During this two-hour period, I spent 3 minutes getting checked in and checking acuity and pressures. I spent another 3 minutes getting eye photos and an hour and a half waiting. This is typical for that office. When questioning the delay, much of the staff was flip, unconcerned, and/or clearly annoyed. My vision prevents me from driving so I must impose upon others for transportation, and those kind people are also adversely impacted. I see other aged patients with canes, wheelchairs, and creeping at a snail's pace and see the discomfort on their faces as they wait and wait and wait and wait. It is sad. I hear the sarcastic comments of other patients as they wait and wait. When I discussed this with Dr, Rappaport, he told me that the staff is supposed to give regular status on the wait times but I have never heard jack. Never a status, never an explanation, and God forbid, never an apology. Such a status report would at least allow the opportunity to get a refreshment or reschedule in extreme cases. Had I treated ANY of my customers with such rudeness in my business dealings I would surely be unemployed and bankrupt. This is shameful. I have witnessed other specialists resolve this situation. It COULD be fixed, but as long as the money keeps flowing in, nobody seems interested respecting very people that who are responsible for the Tidewater Eye Center existence.

Five star service from the optical department by Optician Charmaine on my most recent visit. At Dr…read more Robert Fox's suggestion, I ordered computer glasses to supplement my current prescription eyeglasses. Charmaine, did a fantastic job of explaining the benefits and differences between my two eye glasses and setting my expectations. From the ordering process, to the pickup, it was effortless. I even got some goodies - liquid cleaner and really good quality lens cloths. The office has a very modern design highlighting the many product lines they have. I definitely recommend Griffey eye care for all of your optical needs over any other!!

Would give a zero if I could. Waited an hour for appointment…read more Dr. Fox very bland and disinterested. Left the room before I could thank him or say goodbye. Wow....

I have been entrusting my eye care to Dr. Robert Seim for many years. He is always professional,…read morepersonable and takes time to explain results of eye tests. The support staff is awesome too! I have developed a cordial connection over the years with them, especially Sandy as she helps me choose eyeglasses and is so helpful and friendly! Very recently, I referred a friend to Dr. Seim and spoke very highly of him.

I was having some issues around my eyes with the skin. Swelling & sensitivity..I wasn't too sure…read morewhich doctor to go to.. but they were able to help me! The staff and doctor were all super kind and helpful. Plus they were able to fit me in within a day. After being prescribed steroids I am back to normal.. thank you again!

Wendy is great has a great personality very helpful always look for her when I go thereread more

I appreciated Wendy helping me select a new pair of glasses. She was knowledgeable, friendly and…read moreprovided me with awesome customer service. I came home and told my wife she needs to see Wendy when she needs to select new frames. Wayne P.

Dr. Baylor is amazing. She took her time with my measurements for a new eye prescription and…read moreanswered all of my questions. The entire staff was friendly. Everyone there made my experience pleasant. The whole building was clean and tidy. I'll definitely keep this eye establishment for my eye care.

This CVP Surgery Center is located in Norfolk. For reference, I think they are within a mile of…read morethe Military Highway Light Rail Station. It is located on Corporate Blvd. and the road connects with Military Highway and Curlew Rd (which is the road that the light rail follows). The final visit was on June 2, 2026. When coming up to the place at first, it was hard to find the entrance as the GPS was giving the wrong way to get there, but we did eventually make it. There was plenty of parking available, including quite a few handicap spaces too. The building isn't hard to find when you see the CVP Surgery Center sign. When you come inside, the place was very clean and well maintained. It was nice and bright too, so it was an overall great atmosphere to be in. They do tend to get busy, so at times, the seating can become limited, as I experienced that on the June 2, 2026 surgery mom had (it was a later arrival time than the first one). I was curious as to what the CVP stood for. The prior name was Virginia Eye Consultants. CVP stands for CEI Vision Partners, which was originally connected with the Cincinnati Eye Institute. The company name now is Eyecare Partners LLC. My mom was the one to have the cataract surgeries in both eyes. The right eye was done on May 5, 2026, and the left eye was done on June 5, 2026 by Dr. Scoper. The scheduled time for the first surgery was to be there at 6:15 am when they open the doors (doors open at 6:10 am). The process outlined next is the same each time you come in. You go to the counter after entering and sign in with your name and who is doing the surgery. After that, you remain in the waiting room until you get called to one of the intake booths. They go over everything that you would have already gotten from the first encounter at their other facility nearby. Of course there were signatures needed and such. Once all of that was done, it was time to wait again in the waiting room. One of the staff will come out and call the patient by name to come with them to go back for pre-surgery prep. The driver that is with the patient doesn't go with them. Instead, they get called back separately once they are set up on the monitors and such. Once they were ready to take her back for the surgery, I had to go back to the waiting room until it was done. In both instances, it was much quicker than I thought it would be. In both cases, it was less than an hour (closer to 30-45 min max). They call you back when it's done. Once everything is settled, they brought her out on a wheelchair to the car due to the waning effects of the anesthesia during the process. After the first week of each of the surgeries, mom did have a few blurs and such, but everything that happened, was noted as possible temporary post-op symptoms. After a few weeks done from each eye, everything stabilized and has been normal since. The great part is that she doesn't have to use glasses for the most part now except when reading up close. Overall, this part of the process was great. The staff were very friendly and answered any questions that we had before and after each surgery. They also do a telehealth call the day after to follow up on how the surgery went and what symptoms or issues you might have. If I need cataract surgery in the future, I would definitely look into having it done at this business.

I was less than enthusiastic about having my cataracts taken out. But I knew it was time to do it…read more Dr. Scoper greeted me with such kindness and explained EVERYTHING and gave me my options with the possible results with each lense choice. On the day of surgery, I was so impressed with the facility and the staff. Great parking lot, wonderful staff members greeted us and their smiles eased my nervousness. The staff is top-notch and they know their stuff. I was taken back right on time. I could not take pictures of the operating room but it looked like a cool sci-fi novel cover. The technology that they have is crazy futuristic. CVP Surgery is the place to get any eye surgery, they spent some serious dollars obtaining the latest technology available. Anyhoo, the surgery went so fast that I felt like I had barely sat down when a hand on my shoulder told me everything went very well. The difference is literally fog vs clear skies. I can read without readers now. My prescription changed for the better in a very dramatic way. Dr. Scoper is an amazing surgeon and his staff are the best of the best. I believe that God led me to him for this miraculous change in my sight. Ask for Dr. Scoper and be blessed! Thank you Dr. Salib for referring me to your colleague. Awesome team!

Have been going to this site for years. Dr Miller is professional, knowledgeable, and treats you…read moremuch compassion. He is very attentive to your eye health. Highly recommend this practice and their team. Office staff is attentive and friendly too.

Pleasant friendly staff, always get treated very professional and usually pretty fast service…read more Glasses can be pricey or limited but it depends on insurance options as well. I recommend this place.

I Always come here and get everything handled. Even if theres an issue Dan will personally…read morepersonally help to get it fixed !!!!!

It would appear that this location has taken into consideration all the previous reviews and turned…read morethings around. I experienced a staff that offered prompt service, were courteous and knowledgable. Dr LaBell performed a thorough exam and talked me through each step. Jason provided all the information needed with each glass tier and how my insurance applied to each so that I could make a fully informed decision on what best suited my needs and style. Highly recommend coming here for your basic eye care needs.