Express, and the experience was AMAZING. I was able to get…read moretwo pairs of glasses: one pair of colored sunglasses and the other regular. The price was excellent because they had a special. If you are looking to get a pair of glasses, ask for Denise Walden at Eyemart Express in Virginia Beach--757 926 0250. She is fantastic and knows her stuff. She has been serving people for 20+ years. They have a great selection and phenomenal customer service. I recommend all my family, friends, and business associates to go there.

Service is great... they just severely overcharge. Almost feels like a scam. Went for a 2nd…read moreopinion, they couldn't understand why I was Rx a bifocal except to charge more money.

This place was amazing and Dr Morgan is awesome! I found this place through Yelp. The reviews were…read moregreat so I gave them a try. This was my daughter's first eye appointment. They were able to get her in the next week. Check in process was smooth and quick. The people at the front desk were nice. We then met Dr Morgan. He was so cool and down to earth. He was thorough and you can tell he is passionate about his work. I will definitely be switching mine and my son's optometrist to him. Keep up the good work!

1st visit and I see why they get five stars. Promp and lovely personal service. Knowledgeable and…read moremodern testing. I'm old and have never had such a perfect eye appoinment. And glasses. Wow! EVERY designer style; glasses, glasses and more glasses and you can try them all on before choosing. Make up your own mind or let their stylist help you decide. Most pleased $$.

I called to schedule an appointment for my 90 yo father but was told there was no availability for…read moreabout 6 weeks. I explained that it was a safety issue and could they please find a way to see him sooner: YES! Throughout the visit the staff and the doctor did everything they could to ensure that my Dad understood everything. (Even though he is very hard of hearing and you have to yell at him.) They deserve every star.

Excellent office to get your eye care. They offer a multitude of frame choices that are…read moreeconomically priced. They offer good service and a good price. We are fortunate to have them in Galax.

Really loved my experience with studio Optix! I called for a repair on my frames, a tricky repair…read moreAND on a pair of frames no one has experience with locally other than Studio Optix. They were so helpful just over the phone, asking me to send in pictures so I didn't need to drive if I didn't need to. I ended up needing to go in and immediately LOVED the vibe of the whole place! The crew was friendly and helpful and the frames you could choose from were STUNNING. They fixed my frames completely out of generosity and kindness and I am so grateful! I am 1000 percent using studio Optix for all my glasses needs and wants!

wow what an amazing group of folks. My husband wore his glasses in the ocean and a wave knocked…read morehim over. We went to the visitor center and asked where the closest optic center was. We walked in snd Amy met us with a smile. We explained what happened and she was very friendly. She looked at his glasses and immediately said no worries, I can fix them. A man came in the room and assistanted Amy, also just as friendly. Glasses fixed. we asked what we owe and she said nothing. She saved our vacation and wanted nothing!! we put a $20 in a pig bank they have as a donation. that was the least we could do. THANK YOU STUDIO OPTIX

I was charged an extra $150 for progressive lenses. I remember distinctly telling the consultant…read morethat I wanted to order only what my insurance would pay. I paid $230 which was supposed to be half...when I picked them up ..I owed $350. How was that possible? There answer was that "someone should have called you". I never received a call and had to pay $350 to get my glasses. When I expected to pay $210. What sa ripoff. Do not use Gilbert Eyecare!

From my very first phone call, I was treated with kindness and care. The staff member who answered…read morelistened to my concerns and made sure I was scheduled right away, which meant so much since I was struggling with my vision. When I arrived, Dr. Rachel Willcoxon was absolutely wonderful--caring, professional, and reassuring. She explained everything clearly and made me feel confident that I was in good hands. The exams and testing were thorough and top notch. Dr. Willcoxon didn't just stop there--she and her team coordinated everything, even arranging my specialist appointment and following through so I didn't have to worry about a thing. Thanks to her, I've already had one cataract removed, and I'm so grateful for her compassion and dedication. Dr. Willcoxon and her staff go above and beyond, and I highly recommend them to anyone needing eye care with serious concerns they will give you top notch exams. Patricia Goff

Had initial appointment in this office and was treated with respect and graciousness. Friendly and…read moreefficient staff. Dr Levine was knowledgeable and thorough. Glad I picked this office and doctor for my eye care which required a specialist. I highly recommend them.

Friendly, not pushy or rushed. Wonderful recommendations. Tia was extremely helpful with ordering…read morenew lenses for my glasses and backup pair.

Unfortunately I had the worst customer service experience of my life here yesterday. As a brief…read morebackground, I've been wearing glasses for 27 years. My parents both wear glasses and we had previously been going to the optometrists and retail LensCrafters in MacArthur Center once a year every year for as long as I can remember and always have had a great experience. That store has now relocated and the closest to me is Lynnhaven Mall. I had previously walked into the retail side and a lovely woman named AJ helped me adjust my glasses that my toddler broke until I could replace them. I was looking forward to coming back to her to help me pick a style after my exam. I scheduled my appointment yesterday morning for that afternoon at 4pm. I arranged for my husband to get out of work early and watch our son to accommodate this appointment. I showed up at 3:55pm. At the front desk were 2 women one 20s/30s and one was older. The younger one greeted me and then proceeded to say and I quote "...yeahhhh we didn't have a phone number on file for you and your email didn't work so your appointment was canceled." The form did not require me to input a phone number or insurance. It even said on the confirmation email (of which I received THREE confirmations to the same email that "didn't work" for them) that I could fill out forms and provide insurance in person at the time of my appointment. They continued to tell me they could reschedule me for another day. I'm a very patient and understanding person, I don't enjoy confrontation. There was no apology for wasting my time. No effort to accommodate me. The lady beside her was her supervisor as I learned when asking to speak to someone else. She also met me with attitude, rolling her eyes and refusing to look at me, typing on her computer while I was desperately trying to seek resolution. Unprofessional, disrespectful and just downright rude. I wasn't yelling or cursing I was just upset at the situation and honestly, even a simple apology for the mistake would have gone so far. But not once did they even say sorry, in fact, blamed me saying I must've spelled my email wrong or there was a problem on my end. I received various spam emails and work emails to my same email after booking. Aside from this, I don't even understand why the appointment had to be canceled. I could've provided this info on the spot. My appointment was confirmed as BOOKED multiple times via email. I suggested perhaps there was an issue with their email host. Again met with blank stares. Disappointed is an understatement. Neither one of those women should be in a customer facing position. I'm disheartened to take my business elsewhere for my eye exams however AJ and the other gentleman working the retail side are absolute customer service rockstars and tried to help me afterwards.

This LensCrafters is located inside Lynnhaven Mall. It's basically just outside of JC Penney…read morestore. It's pretty easy to see the place as you come out of the store or from the parking garage. There is an independent eye doctor next door, but I already had my prescription for this year. My visit here was on October 30, 2023. The business was nice and bright when I came in. You can tell it was well maintained. You can see all the different kinds of frames available along the walls. When I came in, I was greeted by Amy, who I found out afterwards that she is the general manager for this location. I wanted to look around a bit to see what type of frame may work for me. After looking around for a little bit, I wasn't sure what type of frame I wanted to go with. Amy took the time to show me different frames, and she found one that I liked. After that, it was getting the process started to complete the purchase. It's a great way to use FSA funds too. The overall process was pretty straightforward and quick. She also checked to see if they had the lenses available there on site. In the end, they did have them available, and about an hour later, I got a text message that the glasses were available. I came back in later that afternoon to pick them up. Everything worked out and all was good. Overall, this was a very good experience for my first time getting glasses at a LensCrafters. The staff are friendly and willing to help too. Whether you have vision insurance or not, this is definitely a place to look into for getting glasses. There are so many different frames you can choose from. This place is definitely worth checking out.

Appointment was on time at middle of the day. Staff was great. Cost was reasonable and I was out in…read moreunder an hour.

My experience is always awesome whenever I have appointment. Dr Fellner and is staff is awesome…read more I love seeing them. Michelle Simpson

My husband and I went to Target Optical in Hilltop. We were helped by Sandra . She is just…read morewonderful. Very helpful and kind. We went there last year and she helped us then as well. Was not expecting to see her again, but was so glad she was there. She just made the whole experience fun, but with professionalism. Highly recommend her and the optical dept there.

They're not able to access your prescription if the doctor you originally saw moved to a new…read morelocation. You must call the doctor directly yourself to obtain.

Amazing from beginning to end. We arrived about 20-30 min early for my husbands appointment…read more Check in was a breeze. Ebony quickly brought us back to the examination room for a series of tests. She was fast, efficient and very nice to chat with, also her nails were on point. I meant to ask her where she got them done, as I really liked the pink polish. Anyways, that is not what we are here for. Dr T came into the room, went over the various tests Ebony ran, photos of my eye, wheeled in a new RX. Dr T was super nice to chat with as well. Then came time for the glasses. The gentlemen who helped us with my husband's glasses, I forget his name but his name tag said optical manager or something along those lines, he was very helpful in helping find a pair of glasses that were complimentary to my husband faces, beard, etc. the only negative was the price tag on said glasses, but we cant fault anyone on that other than old age in our eyes and needing progressive lenses. Highly recommend Coastal Vision RedMill to anyone needing an eye exam.

I am extremely disappointed with the service I received at Costal Vision Eyes. I paid around $500…read morefor a pair of prescription glasses and had a very frustrating experience. On December 18, I went to the store with my prescription and clearly asked for glasses for distance vision only. After some time, they called me to let me know that my glasses were ready. When I tried them on, my vision was blurry. The staff later realized that the employee who helped me had mistakenly ordered lenses with both reading and distance combinations, even though I had clearly requested distance only. They told me it was not a problem and that they would send the lenses back to be corrected. I then had to wait another 3-4 weeks. When I finally went back to pick them up again, my vision was still blurry. This was very frustrating because I had already waited a long time for the correction. At that point, I started to worry that maybe the eye doctor had made a mistake with my prescription. I took the glasses and scheduled an appointment with another eye specialist recommended by a friend. The new doctor confirmed that the original prescription was correct -- the problem was the lenses made by the store. They had only corrected one side and left the other lens with the same mistake. I paid the full amount upfront, which I now regret. After spending $500, I ended up with glasses that I cannot use and only kept the frame. I also lost a lot of time waiting for them to fix their mistakes, only to receive the wrong lenses again. This experience has been extremely disappointing and frustrating. I cannot recommend this place. I am sharing my story so other people are aware before choosing this store.