Highly Recommend Beach City Stairs We recently completed a staircase renovation project in our Southern California home. Like many homeowners embarking on a renovation, we researched extensively and requested bids from three different companies. One was a full-service remodeling organization, another was a smaller general contractor, and the third was Beach City Stairs. We ultimately chose Beach City Stairs because of their deep expertise and specialization in staircase construction and renovation. From the beginning, it was clear that working with a company dedicated specifically to stairs would make a significant difference in the outcome. Kenny, who initially met with us to take measurements, review current code requirements, and scope the project, was outstanding. He was communicative, knowledgeable, professional, and friendly--instilling confidence from day one. When the project began, we were equally impressed with the onsite team. They were an absolute dream to work with--meticulous, skilled, professional, and courteous. Each team member took great care in delivering their portion of the project with precision and craftsmanship. The renovation was completed on schedule and within the quoted budget. We couldn't be happier with the final result and highly recommend working with the experts at Beach City Stairs! read more

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I'm extremely disappointed with this company. First, they installed wood plugs diagonally using a completely different wood species, making them extremely obvious and poorly done. I had to catch this mistake myself. They did fix it, but it should have been done right the first time. They also installed a newel post at the bottom of my stairs that had multiple markings and didn't match the other newels. I had to pay out of pocket for a replacement, and they took back the original to reuse on another project without giving me any credit for it. Most concerning, they did not provide a temporary railing during construction, which is required by California Building Code to prevent falls. I have four kids and two dogs. When I asked for a barrier to keep everyone safe, they told me to "use boxes or lawn furniture" and "zip tie those together," despite their contract stating they would install a movable temporary railing as a deterrent. When it came time to install the metal balusters, they couldn't figure out the correct spacing for the downstairs portion of the railing. Because the upstairs pattern was already installed, it was too late to match, so I had to settle for different patterns upstairs and downstairs. The stain was supposed to match my stairs. Initially, I thought it did based on the upstairs railing and even complimented the work. The next day, I realized the bottom railing was completely orange and did not match the floor at all. I reached out, and they eventually came back out, but told me the stain "matched close enough" and that the problem wasn't the stain but the wood itself having different color variations, and there was nothing they could do about it. My stairs are a beautiful natural oak color, they stained the railing bottom railing yellow/orange. See pictures Finally, I paid for two days of stain labor, but they only came for one day. I should be credited for the extra day or have the stain issue fixed. Between the poor quality, safety violations, and lack of accountability, I cannot recommend this company. read more

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I had a few homes in my life and have lots of remodeling experience. Some contractors are good, some not so good. Beach city stairs is the Best!! Some people have no idea how remodeling can go. But the final project, Beach Cities attention to details , amazing. read more

I have been searching for a long time for someone to do my stairs and rails because I'm very picky. Beach City Stairs did an amazing and beautiful job. Everyone one of their employees were very respectful, knowledgeable, and professional. Most of the time when I deal with contractors and workers there's always something that disappoints me. I am surprise I don't have any complaint about Beach City Stairs. My stairs/rails look perfect and professionally done. So highly recommended! read more

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My wife looked BCS up and Matt came out to do the assessment & qoute. Steve & his crew came out to conduct the installation. "It's beautiful" the wife exclaimed. We just wanted to give the entire crew a hardy thank you. Very professional and prompt. We are very pleased with the service provided as well as the overall value. Thank you all for beautiful craftsmanship. read more

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Beach City Stairs is a classic family owned business with a friendly polite team. They are excellent craftsmen. We love our new bannister.

We used beach city to redo our stair railing. They worked seamlessly with our flooring company to work together on this project. I am so glad I didn't try to do this project myself because I was absolutely amazed at the time and detail that went into this project. Kenny and his crew were fantastic to work with and his guys do beautiful work. I will definitely use them again in the future if needed and highly recommend them to anyone wanting to give their stairs an update. read more

Update: Kevin did reach out and our primary discrepancy was fixed. Thank you, it means a lot for a company to have a good follow up. Our initial assessment of the completed job was a five star rating. We then started to inspect the work and noticed a lot of discrepancies. My wife made numerous attempts to call the company and get (1) discrepancy fixed, but we were never contacted or had any follows ups. The protect, which was to replace our wood balusters with iron was successful and we're happy. The attention to the details is where we feel let down. After a few quotes from other companies that were lower priced, we paid more for piece of mind and were essentially let down. read more

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From quote to completion. Kevin,Mark & Gabe made our vision come true. Stainless and glass never looked so good. Thankyou read more

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Really good company to work with. My stair remodel went well and was really happy with the quality of work that was done. Matt was great to work with. Communication could have better at times and the project took longer than expected, but we are really happy with the result. I would definitely recommend them. read more

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First, I would like to say that Tom was one of the best contractors I have had the pleasure of working with in all the contractors we had come in while gutting and remolding our house in 6 weeks. Tom came in and gave me a quote that never changed unless I added another service into the job! You can tell he is very passionate about making sure the details are on point and his customers are more then pleased. He kept me in the loop every step of the way throughout our staircase remold. Thank you Tom !! Josh was one of the guys that came in and did most of the painting, sanding and staining. He was extremely professional, kind, detailed guy! I trusted him to come into the house while we weren't there and he made sure to communicate with me when coming and going. Josh took a whole day to make sure our stair rail matched perfectly with our floors... he went back and worth getting different stains and made sure we were 100% satisfied with the color of the stain and he did a fabulous job! He really knows his colors !! Fransisco was the guy that came in a demoed the staircase, bent all the wood to fit the curves and also did the paneling and risers!! He was also so professional, knowledgeable and great! Thank you Tom for delivery a beautiful product as you promised! This staircase is the center of our home and after our house warming party last night everyone couldn't stop complimenting us on how beautiful it looked! Thank you for helping make our house a home! read more

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This small family owned company should be recognized for their great service and prices. I would highly recommend them. Thanks for providing superior service. read more

Beach City Stairs - General Contractors Near Me - Temecula, California

We had a phenomenal experience with Beach City Stairs. (Nov-Dec 2020) The entire team is incredibly professional and made sure all of my questions, concerns, ideas were addressed in a timely manner. They also brought my 20+ year old home up to current safety codes for stairs, which was very important to me with a disabled child in our home. The crews arrived on time, were friendly, didn't wreak of smoke, didn't cuss and were very professional all around. Matt on sales and carpentry. Keaton on demo and finishing. Henrique on carpentry. Charlie and Josh on finishing & stain color matching magic and Steve on finishing. I can't forget awesome Amber working at all hours answering my emails and Mr. Ian the project manager that kept everything running smoothly. Bottom line: I love my new stairs and I HIGHLY recommend the team at Beach City Stairs for your stair remodel needs. read more

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My handrail was custom made and installed in no time! Looks great. I just need to give it a quick stain and it will be good to go. Thank you Tom and Kevin. read more

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Highly recommend Beach City Stairs! Researched and interviewed three stair companies for a stair remodel. Chose Beach City Stairs after meeting with Tom. He was very professional and listened to me and worked with me on figuring out how to achieve my vision on my budget. He showed up when scheduled and finished the job on the completion date. Also, finisher Eric did a fabulous job with the staining. When my husband and I saw the finished stairs we were delighted with the result! It is exactly what we envisioned! Couldn't have asked for a better experience. read more

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Kevin, Gabe and crew were phenomenal. I had stairs that were originally installed in 1980 with rustic runners and I purchased in Mar of 2021. When I saw the stairs I had an idea of what I wanted and they came through. The runners were sanded down before the new steps and railing was installed. Came out fantastic. Easy to work with and will help you with the design. read more

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We replaced our 1970's white iron staircase railing with a gorgeous Maple and stainless steel ballusters. I researched about a dozen companies before settling on Beach City Stairs. I verified licensure, worker's compensation insurance, etc. I checked Angie's List, Yelp and called references. Hey - spending a few thousand dollars, I want to make sure I'm doing business with the right people! Kevin Label was great to work with. On time. Professional. Respectful. Great guy. I don't know the first thing about staircases so he educated me on the new regulations regarding height and gave me a rundown of how each day would play out (Day One: remove old staircase and begin build. Day Two: install rest of wood. Day Three: the finishers stained and finished and Day Four: was the ballasters). Easy Peasy. Shane and Travis and the rest of the crew were great. Each day we would review what was going to be done that day. And it was done exactly they said it would. They were a little late on one day because of traffic, but other than that everything went off without a hitch. For those of you about to get your stairs redone. Here is a tip: Don't underestimate the dust after the staining and finishers are done. These guys did a great job of sealing everything off, but that dust is so fine, it somehow finds its way through and leaves a super fine dust on everything. So be prepared. The crew told me that would happen, so I wasn't surprised. My favorite part (besides finishing the job on time and on budget) was the custom stain color. They custom-mixed the perfect stain to coordinate with my floors. It looks AMAZING. I highly recommend Beach City Stairs. A great value and a great quality of work. I'm going to try and update this review with photos and you'll see from the pictures that there is some touch up painting that needs to be done along the white wood under the moldings. I told Beach City Stairs to not worry about that part that I would have my painters sand and repaint that section since they are going to be here next week to do some other painting around the house. But look at those stairs. Stunning. Thanks Beach City Stairs! read more

Beach City Stairs - Before - my 1970's stairs. - General Contractors Near Me - Temecula, California

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I'm so happy I selected Beach City Stairs to do my stair case. I found the number on the home magazine, called and scheduled an appointment with Tom, but our schedules kept conflicting. I was anxious to know what the quote would be. After 3 re-scheduled we finally met, and I was happy with the quote. I remember Tom asking if I wanted to get a skirt, I was torn because I wasn't going to change my carpet. He said it would be better to get it done now but it was my decision. I would've saved a few hundred, if I didn't get it done, however I'm SO glad I decided to get the skirt done. WOW on how it gives the stairs an amazing look. The results were beyond my expectations! Their worker Francisco was amazing and detailed at cutting the wood to make sure it looked perfect. read more

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We requested a quote and a date/time was agreed upon for the in home visit. The representative never showed up, a phone was not received to advise they may be late, nobody would answer the office line during business hours, and a message was left. Time is money and first impressions mean a lot when it pertains to business. If this company cannot respect a customers time, which in this case I took time off from work to meet with them, then I cannot in good faith recommend them. I can only imagine the hassle it would have been to actually have them complete the intended project. read more

My stair remodel was completed a year ago and it still looks as good as it did on day one. Kevin was great about giving me ideas as to what would look best in my house when I wasn't sure. All of the workers showed up on time each day and completely cleaned up their mess before leaving. My stairs came out exactly how I wanted them! Highly recommend this company read more

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We absolutely LOVE our new stairwell (new balusters, posts, and hand rail)!Tom and his wonderfully talented and extremely nice crew of specialists created the stairwell of our dreams! The installation (done by the amazing carpenter, Carlos) and staining (perfectly matched our existing color) went smoothly! Our project was completed earlier than anticipated. We also thought the pricing was very reasonable and was actually less than a quote that we received from another company. We highly recommend Beach City Stairs! You will not regret choosing Tom and his A-plus team for your stairwell needs! Many, Many Thanks Beach City Stairs! read more

Beach City Stairs - General Contractors Near Me - Temecula, California

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I never give 5 stars (who can really say someone is THE best unless you try everyone?) - the most I EVER give is 4, and that's an easy decision here! Shout out to BCS - I did my shopping and homework, and these guys were who I picked, after three comparable proposals. Tom at BCS came out on schedule, did a thorough walk-through, and came back with a proposal that was right on my budget, and exactly what I was looking for. I will say that the job took longer than I was expecting, but their attention to detail (particularly Carlos, who spent a lot of time working hard on every curve and custom piece, and Josh, who was perfect on finish work) shows in the finished product. BCS was easy to work with, was communicative, and let me know in advance if there were going to be any delays or issues, and did everything they could to stay on schedule. If there was a problem, and I reached out, they answered quickly and courteously. You don't refresh your stairs often. Pick someone you can work with, and feel comfortable with. If I had to do it all over again, I'd do it EXACTLY the same. That's saying a lot when it comes to construction, of any kind. Thanks, Beach City Stairs! That was definitely money well spent. read more

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Looking for quality, extremely professional service at a competitive price point, look no further than Tom and the crew from Beach City Stairs. We are extremely satisfied with the level craftsmanship and superior customer service exhibited by the Beach City Crew. Although our job was relatively small, the team treated us VIP clients and ensured every detail of the job was meticulously planned and executed. I don't often submit reviews (unless we've received horrible service) but in this case, I feel compelled to thank Tom and the crew, publically, for a job well done. Excellent company. Superior customer service. read more

Perfectionists, professional and punctual. Beach city stairs surpassed our expectations. Our stairs looks beautiful and we could not be happier with the end result. read more

I reached out to 4 company's before selecting Beach City Stairs after meeting with Tom. I received a detailed quote and selected them to proceed with our project. The finished stair railings came out better than I had envisioned! Excellent workmanship and wonderful workers completed our job and we couldn't be happier. The replaced our stuck n the 70's stair railings with a modern and updated look with beautiful stained oak handrails and steel tube. I would highly recommend Beach City Stairs without hesitation. I'm so glad we selected them!!! read more

Beach City Stairs - General Contractors Near Me - Temecula, California

Very impressed with our new staircase!! Beach City Stairs brought our stair case vision to life and were very friendly and hardworking. Easy to work with and definitely about pleasing their customers. Would highly recommend! read more

thank you beach city stairs! the whole process was very professional. the attention to detail is outstanding, always making sure the rest of the house (floors,walls,etc.) is protected. thank you matt for your great communication. the final product is amazing! read more

Beach City Stairs - Old Stairs - General Contractors Near Me - Temecula, California

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So happy with our staircase remodel! this upgrade has transformed our 1978 home into the present with a clean and modern look!! Had made a few calls looking for cost comparisons , as I had no idea on how much this would be!! After talking to, and meeting Tom@ BCS, my search was over! He was great, he was the absolute reason for going with BCS. He was nice and down to earth and not salesmanny at all. He totally knew what I wanted after showing his some pics. The price was extremely fair AND HE even inc a special coupon to take it down a little more. He exceeded our expectations and went the xtra mile to finish by Mother's Day! He sent the owner to finish the last day! Thank you Tom and Kevin!! And the craftsmanship byCurtis really made us feel like we were special. Good job to all but a special shoutout to Tom for bringing it all together read more

Beach City Stairs - Finished stairs #BCS Amazing - General Contractors Near Me - Temecula, California

Unhappy customer. Beach City Stairs started a job in August 2020, but never finished the job. I had to bring in other contractors to finish the work, and then needed to have a contractor correct a structural item that was not done correctly. I wasn't planning to leave a review, but now, 1 1/2 years later some of the stair treads are broken. I will not be contacting Beach City Stairs to correct the flawed work... I will have another contractor make the repairs. Overall very poor experience. read more

I'm guessing this is a newer company because the owner Kevin definitely needs to learn a thing or two about running this business. My husband organized our stair project through the owner Kevin but once he got our down payment he was never to be seen again. He told us our stairs would take 4-5 days which is ridiculous. It ended up taking 3-4 days a week over 3 weeks. One big issue was Kevin never showed up on his job site and he only had ONE guy out working on our stairs . The guy that was here was good but how can one person get a job done in a timely manner?! There were a couple days of demo followed by days of constructing the new stairs and then finally 3 days of painting and another day to put the balusters in. I had to be our project manager checking every little thing everyday because a lot was not being done as we wanted. We had sent him numerous pictures of stairs during our designing process but he never when over many of the details that should be addressed prior to construction like if the newels would be painted or stained, how high the banisters should be etc... These are HUGE things and they were both done wrong and then when they had to be redone we were charged for it and made to feel like it was our fault when Kevin had never confirmed both items. When I would email Kevin with issues he would never email me back. He'd end up talking to my husband but never acknowledging me or my emails which was annoying. I even sent him an email towards the end of our project and I still haven't heard back. One of the issues I have still is that the white paint they used on our stairs does not match the white paint in our house which I was told it would (I'll post a pic). We use "Swiss coffee" as the white in our house which is a standard color and premixed at Home Depot. We've never had a problem having it matched, even when we had cabinetry painted so why it doesn't match is beyond me. It's basically ultra white and an eyesore. I addressed this in my last email but never heard back.... I probably would have done a 3 star rating had I gotten a reply email. If you are ready to have one guy work on your stairs for a couple weeks and to be your own project manager then go for it. Our stairs turned out good but it was an annoying project because there was never anyone here to check the work or to make sure things were being done correctly. I had to personally check the work everyday and then organize what needed to be done. Our stairs turned out good but I would use a different company if I ever did a project like this again. read more

Beach City Stairs - The paint was supposed to match our baseboards but it doesn't. Baseboards were put back on pretty shotty - General Contractors Near Me - Temecula, California

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Can I add 4 more stars??? OK. Let's start at the beginning. Our goal was to move to a more contemporary vision and let me tell you...the process is extremely difficult. We are not designers: Stage 1 was our Kitchen, we hired Debbie Nisetta of Roomscapes and they did a good job Stage 2 we enlisted the help of Interior designer Sandy Kay of Kay designs. She was awesome and helped us through the interior design. All of these were MAJOR projects. Stage 3 in this process was the stair railing. We did not want to demo the complete stairs- just the railing. We had several companies bid the project in southern Cal and finally decided on Beach City Stairs because Tom seemed like a straight up guy that cared so much about the company and their work. Now This is the most important part of my review........ Out of all the workmen we had in our home Beach City was far and above the best. 10 times better. Tom was patient and knowledgeable. He turned out to be THE man. He helped with design, prepared the estimate and developed the work schedule. He laid out a descriptive of each stage of production and time allotted for each. He explained in detail how it was going to be built. Carlos was our builder. I cant say enough great things about this guy. His attention to detail was the best I've seen in 10 years of work we have had done. Just look at the pictures. At the end of the day he worked overtime just to clean up. He approached our home as if it was his. So Tom and Beach city stairs are responsible for the work and the people they bring in to do the work. On another note. They had unsupervised access to my home everyday for 2-3 weeks. I trusted them through out the process. I would not hesitate one second to have them back again. If you are looking for a company that is Trustworthy Talented professional craftsmen Priced right Follow their timeline FULLY prep area STOP and go no further Hire these guys Trust them to do a great job and I promise you that you will love the results as much as we do! PLEASE LOOK AT THE PICTURES! read more

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I can't say enough great things about the whole process with Beach City Stairs. We had an older railing that wasn't up to today's childproofing standards so we either needed to call a babyproofing company or replace the the railings entirely. Given that babyproofing would have been pretty expensive and probably wouldn't have looked that great, we decided to invest the money into new railings. Kevin (the owner) came out to our house and provided a very detailed estimate free of charge. He also showed us dozens of options and gave us recommendations at multiple price points as well. We also got estimates from a couple other places. Beach City Stairs wasn't the cheapest, but we felt most comfortable with them. A few days before the installation, we got a call to reconfirm the start date. On day 1, they were right on time and were extremely polite and accommodating. We have curved railings going all the way upstairs, so it was pretty amazing that they could build them from scratch. After a couple days of construction, the railings were stained by an equally polite and efficient crew. The balusters were put in the following day and everything looks amazing. Their staining crew will come back to do some last minute touch ups, but it looks amazing already. The craftsmanship is second to none. We are extremely happy and definitely will recommend them to friends and family. read more

What a great company. They looked at a photo and nailed the type and size of 2 spindles that needed to be replaced. Very friendly and displayed customer service at its best. read more

Couldn't be happier with our new stair banister! It completely transformed our home. And the customer service was great. There were 4 or 5 people involved in the project over the course of 4 days, and all were great. Kevin, the owner, was very responsive, professional and friendly. Highly recommended! read more

Beach City Stairs - General Contractors Near Me - Temecula, California

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Just completed stairs renovation with Beach City Stairs. The project started out by getting 3 different estimates. At first I was hesitant to hire this company because our(my wife and I) rules in hiring contractors is not only based on Contractor's reviews but also, based on 3 estimates, We always take the estimate priced in the middle. Beach City Stairs had the lowest bid. My wife and I were so glad that we did not follow our rules in hiring contractors because the outcome is way beyond our expectations. Andy, explained to us the details of the project. They try their best to contain any dust just to the immediate area of the stairs. Matt, their carpenter, did an outstanding job installing the stairs. Very professional with almost 30 years experience in the trade. It took about 4 days to complete the demo and installation. I know that the owner, Kevin, really cares about his company, because he and Tom, stopped by, to see my project, meet me, and asked me if I have questions and concern. Andy, Salesman/project manager, is very responsive to all my questions and concern, when I asked him to reschedule the finishing stage from Aug. 30, 2019 to after the Labor day weekend, he made it happen by re-assigning his guys to other projects. This company is very customer oriented. Their employees are very respectful, friendly, very professional, and take pride in their workmanship. Thank you to Josh, Steve, and Benny, who did the sanding, caulking, sealing, staining, and painting. GREAT job! Finally, I want to thank Curtis, who installed the balusters, very beautifully done. Trust me when I give this company a 5 stars rating, because I have several contractors simultaneously renovating my Bathrooms, upstairs hardwood flooring, and roofing, that I was able to compare to Beach City Stairs. No other contractors came close to Beach City Stairs' professionalism, workmanship, and respect for their clients. read more

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I can't say enough good things about this company and their staff. Their front man Ian was always on time (a biggie for me), courteous and knowledgeable. They got the job done on time and within my budget plus I'm thrilled with the job they did....they updated my 1984 stairs into something I will be proud of for many years to come. read more

This company doesn't even deserve one Star. My stairs look great today, but not because of their work. I had to call somebody else out to finish the work because they "no showed" so many times that I had to fire them and hire somebody else to finish the job. Alex is the worst. He's a ConMan and an idiot. Need more information? Feel free to contact me and I'll give you the rundown on the entire catastrophe with this company. Not recommended at all. read more

Kudos to Beach City Stairs ("BCS") for a job well done. At the tail end of a new loft addition project we determined we needed some help to cut, retrofit and reattach our handrail to a new pony wall at the top of our stairs. Alex with BCS came out right away, even though it was a small job, and after we got to talking I could tell BCS was much more than a "handrail repair" company. After checking out their website and reading Yelp reviews, I grew more and more excited about what could be. I then talked with Alex some more and figured now was as good a time as any to replace our old wood balusters with wrought iron, since we needed to make some retrofits anyway. I spoke with Alex about some deign ideas, and he then put together a proposal for a "turn-key" replacement which included swapping out wood balusters with new wrought iron, sanding and staining the existing handrails, attaching it to the new pony wall and lacquering the end treads and entry posts. Alex was able to put together a good deal and I pulled the trigger shortly thereafter. Essentially one day for demo, sanding, general prep, staining and lacquering and one day to install the new wrought iron balusters and base shoes. Alex even came by to monitor progress and assist with the install! We love our new staircase; it gives a whole new look and feel to the home which looks classy and beautiful. Kudos to the BCS team for doing a great job at a competitive price. read more

We are very happy with our overall experience with Beach City Stairs. Tom came personally, listened to our needs and gave us a quote on the spot. Everything went smoothly from that point on. Ian came to do the demo and then again to do the rail install. Ian was very friendly, knowledgeable and a skilled craftsman. Tom came a couple times throughout the process to check on the overall progress of the job. He even took the time to communicate directly with my flooring people to make sure they knew what to do in order for Tom to ensure a seamless install. Painting crew was great, very courteous and clean and we were very impressed how well they matched the stain to our existing flooring. Everyone always showed up on time, worked hard and cleaned up after each day. Pleasant, courteous and professional workers throughout the process. The railing and stairs came out fantastic as shown in the pictures, we get a lot of compliments. We definitely recommend Beach City Stairs! read more

Beach City Stairs - a living room and staircase - General Contractors Near Me - Temecula, California

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These guys are great. I highly recommend. Everyone that worked on my stair project was very friendly, courteous and extremely professional. Everyone arrived wearing a mask. Their craftsmanship was exceptional. We are extremely happy with their results. read more