I had my Ford F150 serviced today and the experience was great. Joe is an excellent service…read morerespresentive , he was very helpful and made good recommendation to resolve the issue. Everyone was very friendly and the waiting area very clean and comfortable . The cost was very reasonable and the repair was done quickly. I would recommend this dealership to anyone. Jim

They will lie to you. Ask you to bring you car in on Monday for a simple GPS and camera update and…read moreFriday comes around and they still haven't done their job. Now its going to stay there over the weekend. I will never use them again and wouldn't advise anyone to use them either.

Went in for an oil change was in and out less than 30 min. Great new service dept very friendly.read more

Not ready to put in writing the unpleasant experience with the…read more 'sales manager' or whatever the title. The salesman I was trying to work with was great! Edward had the personality that was inviting, empathetic and understanding of the pain and discomfort from broken foot - and a small surgical issue on that leg. He was cooperative and willing to have me return......until the 'manager' (poor professional skills needed for his position. Pushy!)

This the second time I have had my car serviced at this location.2.5 hours for a scheduled oil…read morechange, inspection and car wash.There is construction at this location, you go into the Lincoln dealership for service.The Lincoln waiting area is separated by red and gold stations but you can sit anywhere.I asked for the price on a part that needs to be ordered.I was previously given a quote of $100 with part and paint.$225 was added to my service check out when I asked why, she said Oh that's not the right price.A &164.00 service turned to $198 because there's a 3% fee I wasn't aware of before when I had the opportunity to get cash.They said my car was out front, I walked around the lot until I found my car parked outside of the bay doors at the back of the lot.My car was filthy from the wash , the car had been sprayed with water and the dirt was swirled around on the paint so bad I couldn't use my back up camera.I found Holly to ask about the wash she said it's not a detail but it's supposed to be clean and the front mats vacuumed.Neither were done, she asked if I wanted them to do it again but this is the second time this happened.I have my car serviced in Charleston , Fredericksburg and York.Ive never had someone explain that doing a mediocre job is the standard.I won't be returning to this location

Ms. Laurel in the Parts department quickly assisted me while also training a team member on how to…read morechange out key fob batteries. To many people this maybe a small task, but for me, it was the attention to detail in assisting the customer while showing leadership in helping a coworker accomplish a new task.

You want to talk about customer service? This is hands down the best, most efficient service…read moredepartment I've ever dealt with. I want to preface this by saying that I did not buy my bmw from them, so they had nothing to gain from the service I needed (as it was an issue on BMW's end) and still I was treated the same as if I was buying/had bought from them. Bryan and his team were very attentive; made sure to remind me that I still had to get back with them to make a service appt (remember, free of charge), which really stood out to me. They've certainly gained my loyalty and I will certainly be going to them again. Thank you to everyone involved! Simone and Garren, thank you as well.

I purchased a used BMW from them and 2 weeks later it was in the shop for a sound in the right…read morefront end of the vehicle. Of course, they didn't find where the sound was coming from, but they did find that the vehicle had a leaking radiator. So that was fixed but they also found that the weld between the radiator and the bumper was cracked. They said that they would have to replace the part that was welded which was going to cost over $1500. I took it to a welder and had it repaired. They do not have a welded, so they rather replace parts. Which I think is ridiculous! After that being said. After those 2 weeks I had to take the vehicle was back in the shop for another sound on the left side. Which they found and took care of it. It was a small piece of wood stuck in the brake. I left the vehicle there again for another week so they can try to find the same sound that I was previously hearing. They finally found the sound!! The hydraulics shocks needed to be replaced. I would NOT recommend this dealership to purchase a used vehicle from. They do not inspect the vehicles thoroughly before reselling them. As I was told by the sales manager they check to see if the vehicle is safe to drive. They check fluids and change windshield wipers if needed! What a joke!! They don't seem to care if the vehicle isn't sound to resell! I will Never do business with them again! Buyers be a were!!!

We just purchased a 2026 Lincoln Nautilus from Beach Lincoln and our experience could not have been…read moremore pleasant. Maher Alsamamma is just an outstanding individual who is very knowledgeable and made every effort to ensure we were comfortable with all the new technology in our car. Everyone we dealt with at the dealership was very customer-oriented, friendly, and helpful throughout our buying experience. I would highly recommend Maher if you are looking to purchase a new car, can't say enough nice things about him. Buy from Beach Lincoln and don't forget to ask for Maher, you won't regret it! #BEACHLINCOLN

While car is being serviced, chairs are extremely hard and uncomfortable (not to mention limited)…read more They play nonstop country music blasting enough to hurt your ears. They only have 1 person bathrooms which is used by both customers and staff. We saw several people waiting impatiently to get in the bathroom. Whoever did the design on this new showroom failed miserably. Turn the music down!!!

We had such an amazing experience with Beach Buick GMC, and we truly can't thank them enough for…read morehelping our family! We worked with Nick Rahner, and he was absolutely incredible from start to finish. We came in with a pretty complicated situation, a camper we wanted to trade, a broken-down truck that had been sitting for months after the engine blew, and a baby arriving in just ONE week. On top of that, my husband is a firefighter, so our schedules have been absolutely crazy. Nick was so patient, understanding, and genuinely worked with us to figure out a solution that made sense for our family. He helped us navigate trading both the camper and the broken-down truck and get into a reliable, working truck that fit within our price range. We never felt pressured, and it really felt like he cared about helping us find something that actually worked for us rather than just making a sale. Evan in finance was also awesome! He worked hard to get everything where we needed it to be financially and made the whole process as smooth as possible. We left feeling so relieved and grateful. With our baby girl arriving any day now, having a reliable second vehicle means so much to our family. And as if the experience couldn't get any better, they even sent us home with a free hat and tumbler! Huge thank you to Nick, Evan, and everyone at Beach Buick GMC for taking such great care of us. We genuinely appreciate everything you did to help our family during such a hectic and important time in our lives. If you're looking for a dealership that will actually work with you and treat you like a person, we highly recommend them!

My husband and I purchased a new vehicle from Buick & GMC, Myrtle Beach. We were very nervous, as…read morethis was our first purchase of a new vehicle together. Mr. Matt and Bryant were beyond amazing and made the entire process so smooth! I would definitely recommend these guys; they will make it all worth it!

Good cars for a reasonable price. Really nice service personnel. We have bought two vehicles here,…read moregood experience both times.

Absolute crooks. Every stereotype about used salesmen and mechanics apply to this business…read more I purchased a car from North Carolina, the clutch of which failed immediately upon it being delivered. That'll be a separate review for that dealership, but I digress. I took it to Hyundai since the car was a Hyundai Veloster, thinking they would have the expertise to fix their own brand of car. They charge me $3k to fix the clutch. My boyfriend picks it up, drives it 13 miles to work and back twice, and the clutch fails again. The dealership takes absolutely no accountability for the failure and blames my boyfriend for "driving it badly." Bro. My boyfriend has been driving manual for approx 20 years, and even a 13-year-old practicing driving on mommy's car wouldn't have resulted in that severe of a clutch failure after four short drives (which the service manager Jason shamelessly lied about and said there were 200 miles put on it since the repair. Not true. I know where that car was being driven and how long it was driven for. Pure gaslighting tactic.) I consistently tried to reason with Jason explaining that I recognized everything regarding the reality of the situation, and he was consistently condescending in his lies. Jason... I still know my boyfriend didn't destroy this clutch. Your employees inadvertently admitted that they encounter very limited instances of fixing manual cars, and that was evident by how mine was repaired. But it was the manipulation and refusal to take responsibility for me. I begged them to examine it for free to make sure they installed the new clutch properly. They refused for two weeks straight. I had to have it towed away back to my home to do God knows what with it after paying this dealership $3k to fix it, have it fail again almost immediately, and have them not even be willing to investigate the POSSIBILITY that they f*cked something up. Avoid, avoid, avoid. Do not buy a car from here, do not take your car here to get it fixed. They're scumbag liars.

We were finishing our vacation in Myrtle Beach, SC and our truck wouldn't start; a 2024, so quite…read morenew. My husband took it to MB Chevrolet Cadillac and they went over it. They could not find anything wrong and reset the error message. There was no charge. We appreciated their effort to fit us into their schedule so we could head home the next day. Thank you all!

Beach Chevrolet replaced the water pump on my 2020 Chevy Sonic Hatchback, and the experience was…read moredisappointing--especially given the dealer-level pricing. As soon as I picked the car up, the check engine light came on and the engine was noticeably louder. After checking things myself, I found the engine purge valve had been left disconnected. I'm frustrated because I went to the dealership expecting higher-quality work and thorough checks before returning the vehicle. Instead, I left with a new problem immediately after service and reduced trust in their workmanship. I wouldn't recommend them based on this experience--customer beware.

Had my Audi S5 towed here after it leaked transmission fluid and stopped running. They were…read morehonest friendly knowledgeable professional fast and affordable. I highly recommend them and will be using them for both my Audi's.

Brought our Land Rover here for a coolant leak that no one else could locate, not only did they…read morefirst me in last minute my truck was repaired ( properly this time) and I was informed of everything as it happened. The owner called and kept me updated . He also let me know of an upcoming oil change , he never pressured me to do it just let me know if I wanted to get it done he could do it then or schedule an appointment when it was due. The cost of my repair and full syn oil change was less than the stealership charges for the oil change. We will definitely be back when the truck needs any more work.