I purchased a brand new lemon camper from BCRV which can happen from time to time with declining quality control in the industry. What i wasn't expecting was to come across a service department and manager completely unwilling to repair the lemon they sold me. My camper left the lot with likely unknown, but certainly undisclosed issues prior to being signed over to me which should have been rectified immediately. Instead, I was told over and over it was my problem and my expense. In order to bring the unit to the quality represented in the sale, I must fork out what could be quite a few thousand dollars in deducing the source of all the issues and repairing improperly installed components. That is not acceptable because I would not have entered into this agreement had i been aware of these issues or had i known that the dealership would not honour the contract of selling a unit in perfect condition. The stress of BCRV's blame game is too much and if your experience is like mine, they will tell you to pay to fix your brand new unit yourself because warranty which covers bumper to bumper top to bottom for the first year is useless.
Future customers, it is really important to buy from a dealership that will honour your contract and make an effort to make good. This has been the worst experience purchasing I have had to date and I can tell you from experience, this is rare. Other dealerships for the most part will bend over backwards to rectify faults that slipped through the cracks. read more