wij huurden een campervan bij Fraserway om 10H45 zou men komen ophalen aan het hotel…read more Toen 1,5 uur later nog altijd niemand kwam opdagen contact opgenomen met als uitleg Traffic was been not on our side today. Ze hebben dan maar een taxi gestuurd. Bij aankomst in Abbotsford geen excuses de bazin van fraserway bekeek ons niet eens. Wij hadden een fietsrek geleend met bijhorende fietsen ,fietsrek was stuk daar hebben we dan ook nog veel tijd verloren tegen het half hersteld was.En de fietsen waren allesbehalve gebruiksklaar .We moesten maar zelf de banden oppompen.kortom meer dan 4 uur verloren,En trouwens niemand meer zien toekomen na ons dus ze waren ons gewoon vergeten op te pikken aan het hotel. In calgary waren ze wel heel vriendelijk en correct groeten Sven

had a fantastic experience with Fraserway RV thanks to Keenan, who went above and beyond to assist…read moreme over the phone. From the very beginning, he was incredibly knowledgeable, patient, and genuinely invested in helping me find the right solution. He took the time to answer all my questions thoroughly and made what could have been a stressful process feel smooth and straightforward. It's rare to come across someone so professional and personable. Keenan is a real asset to the Fraserway team! I highly recommend reaching out to him if you're in need of RV support!

Buying our Jayko c class was a good experience with our salesperson, however, there service…read moredepartment is a joke. First we had problems with the side door not closing and locking properly so we tried to have the service department fix it. The so called mechanic came out and ended up making it worse than what it was bent door frame and scraped paint. Second issue it went in for a plastic cover to be replaced on the awning, they managed to end up loosing the other cover to the awning and that had to be replaced. When we bought the RV we also purchased a lifetime detail package where they would wax ( seal ) the coach part except the cab. Only the passenger side was waxed ( conveniently on the side where the awning is where you spend your time at ) as I've worked in bodyshops over the years, I know what to look for. They leave a mess in the shower after they have dewinterized it, not exactly the way you want to pick up your RV after paying the bill. Maybe our next RV sale will be with another dealer or sale it and spend our money elsewhere.

I would absolutely, definitely recommend Traveland (both Duncan & Langley) were more than…read moreaccommodating; Kyler in Langley; Kirby, Dave & Dave (you know who you are!) in Duncan - working together, they helped us find exactly what we wanted, and even made it more of a great experience. A fun bunch of guys, would for sure go there again. We love our new fifth wheel!

Had arranged appointment with service manager to discuss delaminated rear wall on my Sonic Venture…read more After waiting 20 minutes it was clear he did not want to discuss issue. Fortunately Dean an experienced techie was nearby having just helped another customer (who was attended to in 5 minutes). He referred to the wall as a hanging skin and this model has had this issue many times. Asked about a cost of repair he said 20 hours at $185/hour! So to repair what was clearly a defect, big bucks! And not covered by my 3 year expensive maintenance insurance. Lesson: Don't buy Venture Sonic and stay clear of Woody's service department.

We attempted to buy our trailer from Woody's in August of 2024. After viewing…read more several units and working with the finance and sales departments, we settled on a "park unit". The salesman sold us on it, told us it would be built for us as soon as they received our deposit. The finance lady took our deposit and told us the trailer would be ready in 6-8 weeks. We waited the 8 weeks and didn't hear from them at all. When we called our salesman, he didn't know when the trailer might be delivered. We went in to talk to the manager, Chase. He explained that the factory had not even started the build yet, but that as soon as it started up ours would be the first to be built. We were understandably upset, having just waited 8 weeks and now being told it wasn't even started yet. His response was to get angry at us and say "I don't have to sell you this trailer." That was his solution. He made no attempt to placate us or try to save the deal. However, because we live in our RV full time, and had already made arrangements to sell our current trailer, we needed to save the deal, so we ended up placating Chase and he finally agreed to continue with the sale and to comp the installation of the washer/dryer if we purchased the machines. He gave us a completion date of Nov 26, with one week to transport from the factory to the dealership and one week to do the PDI. By December 11 we still had not heard from the dealership. I called Chase to find out what was going on. He said it was being transported, it had left the factory over a week before, but he had no idea where it was. When I questioned how that was possible, he made a snarky comment about not having Apple airtags in the drivers and said again that he "didn't have to sell us this trailer". After two days of contemplating his attitude and poor customer service, we decided to take our business elsewhere. When I called to tell Chase he was correct, he did not have to sell to us, and moreover, we didn't have to buy from him, his response was "Good, because the trailer just showed up today and the front windows are broken, so your not going to be happy about that either." I called head office in Calgary to complain about his treatment of us and found out he is the owners son. And no one ever bothered to call me back. We bought our new trailer from Western RV and had an amazing experience.

Excellent experience purchasing a quality Lance unit. Staff was great to deal with, we are…read moredefinitely happy campers!

From the owner: Get-Away RV Centre is one of the leading family owned and operated RV Dealership in Abbotsford, BC,…read moreservicing the Langley area. We have been in RV Sales since 1972 - with over 40 years of industry experience, we guarantee to know our stuff! Our RV Sales staff are the best in the business, 100% customer satisfaction is our goal. Stop by our Abbotsford RV Centre and see what makes us different.

I had Doug install my fifth wheel hitch…read more Fast and friendly service and his install price included all the "extras" the other shops quoted above the install price such as hardware and electrical plug. The bill was a pleasant surprise! Would definitely recommend this shop.

Five star service, very helpful when I needed a repair done. While travelling through on number…read more1highway I mangled the hitch on my unit as a result of some road construction. Fortunately after a Google search this was the first and last call I had to make. I was very relieved when advised to just "Bring it in to the shop and we will get you going again". Work was well done, and price was well inline with industry standards.

My hubby and I just purchased our first trailer from Meridian. After visiting and viewing rvs at…read moreother retailers in the Fraser Valley we stopped on a whim at Meridian on our way home to Maple Ridge. So happy we did! Suzanne Ha is our salesperson and is wonderful to work with. She spent a lot of time looking for an rv that could be towed by our vehicle and met our specific needs. She patiently went in to great detail about each rv we looked at, explained the features of that rv. We purchased a 2018 Keystone Premiere 22 foot trailer. Everyone we have dealt with at Meridian (sales, finance department, mechanics shop, front desk, etc.) have been so courteous and helpful. We will be taking our first trip in our new trailer this weekend and can't wait! Thanks Meridian RV.

I asked them for an estimate to fix my motorhome. They demand the $2500 deductible be paid before…read morethey give me an estimate. I explained that my insurance company won't give me the deductible money until I get at least a preliminary estimate showing the cost will be over $2500, but they won't even do that. It means I can't gop there for a repair.

I'm just looking for a spot to put my trailer to rent a spot for the winter ,and hopefully…read moreaffordable,I'm living on SSDI I got hurt in a logging accident a couple of years ago and still dealing with that,I had a 8hour spinal infusion surgery last April,I live in Darrington right now on a friend's property in the back yard,but his kid and girlfriend moved into his rental house and it's time for me to move on,I don't want to leave Darrington but there just isn't anyplaces to rent they are all full up around here.so now I'm just checking things out.i have an 07 28 foot jayco travel trailer it's pretty nice ,I'm even thinking about selling for 5000 if u know of anyone needing a nice trailer it could be for sale.thanks for your time.

Everything was great apart from the shuttle service…read more The RV we rented was in good condition, had everything we needed, during check-in if we thought of anything we wanted they tried to source and were pretty successful, i.e. outside table, something we could use as a rug etc. Check-out was also very smooth, esp. as we had some damage, i.e. we broke the inside table! Charges for repairs very reasonable, quick and efficient, no surprises! So all in all I would have probably given them a 5 star rating if it was not for the shuttle service..... We were flying from SFO to Vancouver, with a 2 and 4 yr old, we called upon landing (11.30am) and they said the shuttle would be there around 12.30-1pm. OK we thought, we will wait. We waited, we called around 1.30pm as still no shuttle only to be told that the driver had only just got back to base and wouldn't be there for another hour! With a 2 and 4 year we had wasted 2hrs waiting at the airport for a shuttle that wasn't on it's way as we had thought. Honestly if they had just told us when we called originally it would not have been a problem but waiting then paying $200 for a taxi with no compensation in my opinion was not acceptable. Moral of the story is: triple check the shuttle is really on it's way and you will have a great experience!

They sold a lemon camper to a friend of.mine with no help to solve problems…read more After seeing other rv dealers I thought inwiuod give them a try..the estimate they gave me was over double he time needed and almost three times the cost..outrage..guys like this ruin your love of camping..still in shock.

I purchased a brand new lemon camper from BCRV which can happen from time to time with declining…read morequality control in the industry. What i wasn't expecting was to come across a service department and manager completely unwilling to repair the lemon they sold me. My camper left the lot with likely unknown, but certainly undisclosed issues prior to being signed over to me which should have been rectified immediately. Instead, I was told over and over it was my problem and my expense. In order to bring the unit to the quality represented in the sale, I must fork out what could be quite a few thousand dollars in deducing the source of all the issues and repairing improperly installed components. That is not acceptable because I would not have entered into this agreement had i been aware of these issues or had i known that the dealership would not honour the contract of selling a unit in perfect condition. The stress of BCRV's blame game is too much and if your experience is like mine, they will tell you to pay to fix your brand new unit yourself because warranty which covers bumper to bumper top to bottom for the first year is useless. Future customers, it is really important to buy from a dealership that will honour your contract and make an effort to make good. This has been the worst experience purchasing I have had to date and I can tell you from experience, this is rare. Other dealerships for the most part will bend over backwards to rectify faults that slipped through the cracks.

This is an amazing service and repair centre with people who truly care about their customers…read more Price is on par with other rv shops but the service and quality workmanship is top notch. I drive over 2 hours just to use these guys.

My trailer was in rough shape and needed a lot of small repairs, my insurance covered a…read moreproffessional cleaning company to clean my trailer who came to where I stored it and did an amazing job cleaning every crack of the trailer, next was the repair portion which Grampas RV was sugested by someone to me. The parts to repair my trailer came in wrong the first time so they contacted me to keep ny trailer til the right parts came in. It took a few nonths but eventually they finished. I could not pick up the trailer for a few weeks after it was completed due to medical issues, but it was already in the yard for a few months waiting for them to repair it so they agreed ti keep it til I coupd get in to get it. I picked up the trailer and when I finally opened it up to look through it and prepare for a trip I was shocked to find mice had torn into seal bags of rice and flour in the pantry. I then noticed my carpets were full of mouse poo and smelt of urine like months of mice traveling through leaving a disaster that left my trailer smelling like a Hampster cage. I called and was told it was my fault for leaving it there the extra couple weeks because the months they had it wouldn't be the issue, no it was the extra couple weeks it took me to get the trailer after they finally finished the job. I was then asked if I had ICBC, I just paid them a 500 deductable. I was then told well don't leave food in your trailer open for mice, to which I responded the bags were completely sealed and chewed through which i have pictures of. Everything in the trailer has always been in my trailer and never were mice ever an issue and the team of proffessionals who tested and cleaned my trailer just before I dropped it off can confirm this. I will update this review after I speak to the owner. I was told he would not take responsibility for the damage by his staff today which is shocking. BBB has also been contacted and will be updated as well. I did not expose my trailer to mice their yard did. I did take a few weeks after the job was completed but the trailer was still there because they told me they were keeping it to order the parts. The work they did was great and they helped me by holding it a couple extra weeks. But I signed off on it and paid them the deductable to make sure they got paid asap because the parts took so long I did not want them to wait any longer for their work. But now they are blaming me for the mice that happened in their yard. I'm dissapointed with them to say the least but lets hope they make things right and turn this review into a better one. They do descent work but they need to do something a out the rodent problem. And when rodents infest a trailer in their care they need to be responsible for cleaning it as feces and rodent urine is toxic and I just had the trailer cleaned top to bottom I want it back clean not a health hazard.