Absolutely fantastic family business with excellent service. John took care of me personally on my…read more4th visit over my past few vehicles. John treated me like a family member. I would recommend them for quality work over any other body shop that I have ever encountered. Greg Hansen

Well my poor land tank was innocently minding his own business, parked in it's stall when it was…read moreattacked by a concrete post. Well that's my story and I'm sticking to it, in the end I was left with a door that had most of the paint scratched off. Knowing that it might be better off just paying for the repair I did some hunting around and got a few quotes and in comes Medowridge Collision, while not close to where I live they did come recommend by family. They took my poor injured (both body and ego) car and gave me a quote that was 30% lower than craftsman collision, I'm already a happy camper. I leave my car there for about 4 days and I come pick it up - voila, good as new! Well almost, pride is still dented but they specialize in cars so I can't fault them on that. Emily was the one that did the painting on my car and she did a fantastic job, I can't tell where the painting started or ended. The icing on the cake? They buffed out some other scratches they noticed on the car and returned it clean inside and out, that's where they exceeded my expectations for customer service. This is a business I hope I never have to visit again but if the tank is attacked by rogue inanimate concrete I know where to go.

When I encountered unexpected car trouble out in front of Kirmac today, I went in on a whim and…read moreasked for assistance. The issue I had (a bolt had punctured my tire and I could not drive any further) was not a collision type problem, but since changing tires is not in my list of skills I went to ask for help. Right away I was greeted by a very friendly front office person, and within minutes another staff person was out on the street assessing my tire, in the rain no less. This kind staff person got my car to the shop, took the time to change out my wrecked tire for my spare, and when I went to pay for the service I was sent on my way. What amazing customer service. I am grateful for the kindness.

This is by far the worst autobody shop in Maple ridge I…read morebooked an appointment 2 weeks ago to have my truck looked at after i had it a deer .I received my claim number promptly from ICBC and took my truck into Kirmac on 228th street in maple ridge. I was greeted and taken outside to have photos of my truck taken and a file created. I then left and had fully expected a call back in about 5 days. When 7 days went by and i had not received a call ,i called them, only to be told it was in ICBC hands and it could take up to 4 weeks to get a response from ICBC. During this conversation the women on the phone kept calling me HUN, and told me if i did not like the way things were moving i could call ICBC and have my vehicle towed to the shop if i felt it was unsafe to drive and then wait for the process to unfold ,this women spoke to me like i was a child and the entire time talked to me in the most un business like and unprofessional matter, and to make matters worse continued to blame ICBC for how slow they are and it could take up to 4 weeks to hear back from them. Another week goes by and i decide to follow up with the ICBC claim center, i call them only to be told that the body shop (KIrmac on 228th street in Maple ridge) has not even sent in my photos or estimate yet and without these, there is nothing they can do ,Now i fully understand ICBC point of view I call back to Kirmac again and ask how things are going and the person who answers the phone says to me ,let me look at your file and then says we are working on it and we will send it in today. At this point i had had enough and basically asked why it had taken so long and was given the run around the week before .I was basically lied to the week before and i believe the women on that day did not even check to see if it had been sent or not I then went into the shop after work. i admit somewhat agitated as my truck has now been driven for two weeks with one headlight and signals that are not working. The manager comes out and starts telling me we are working on it and we are extremely busy and will get to it in the order of our appointments, I then pretty much lost my temper and said if you had told me this two weeks ago i would have gone elsewhere to have my truck looked after, Its not my problem your understaffed or have to big a workload ,your problem here is honesty, and your unprofessional way you treat customers. i have since taken my business elsewhere ad i am writing this review to warn other people about just how bad this shop is and the management that works here

Their work was so good that It actually made me want sign up to show my gratitude and show how good…read morethey are. My pride and joy was recently damaged in a minor front end collision, ICBC gave me an estimate and I scoured the lower mainland for bodyshops but was turned away by many because in typical ICBC fashion, they gave me a low value for my car, I lost hope until a friend recommended Mike's Quality Bodyworks in Mercer Island. I spoke to Norman, his #1 guy and he completely assured me that it would get fixed up, personally drove me to the Skytrain station and the waiting game commenced. A week later, I came back to my car and it looked even better than before the collision, even the discontinued, obscure parts were replaced, that particular corner was perfectly fixed to new OEM spec as if it rolled out of the showroom floor, all within ICBC's measly estimate, to my surprised, the car was washed an d vacuumed inside aswell, Norman really went out of his way, I couldn't thank him enough, they did a great job.

Do not trust these people, and do not pay in advance! They ordered in parts that did not fit…read more "That's the way it goes" and "who knew" was all I got. Now I am out $1200 and no work done. Never going back!

Keith and the whole staff at Classic Image ar awes awesome ! Very profession! My VoLvo looks…read morebeautiful. Thank you so much! Don't hesitate go see Keith and the staff at Classic Image! Thanks Heather (White Rock)

I have taken my car to Classic Image in Maple Ridge two times now. Was very happy with the service…read moreI received. Reasonable prices excellent work. I would definitely recommend this company. Eva Germano

Geeat service, friendly ataff, very efficient. Im giving them a 5 star. I highly recommend Toms…read morecustom Autobody!!

Stay well clear from Tom's and their manager Pat…read more... Took a car in for paint repair and it came out worse than when it went in. I took it back and still came back in shocking condition. Pat must have a PHD is BS and is a legend in his own mind.... I gave up and paid for the car to be done by a proper body shop. Would not even trust them to paint a dog kennel and it's amazing they are actually still in business. ICBC need to strike them off ....

Highly recommend. Helpful, courteous staff. They kept me posted on the status of my car repair. My…read morecar was so clean, inside and out when I picked it up I hardly recognized it.

Fantastic service! I've never had a claim before and they made it so easy. My car looks brand new!read more

I bought a brand new truck this year and wanted to keep it safe from rock chips and keep it looking…read morenew so I decided on Saber Tech Ceramic Coatings! I trusted Paul to do an amazing job and he exceeded my expectations. He is passionate about his craft and it shows through his work! He is detail orientated and very knowledgeable about ceramic coatings! If you want a showroom looking vehicle then you MUST book an appointment you won't be disappointed!!!!!

I love how my vehicle turned out after getting the ceramic coat put on my new vehicle. He did a…read morefabulous job in fixing a minor scratch. The car looks better than the day I picked it up from the dealer.

This was my second time getting my windshield repaired in the last 6 months. My first repair was…read morewith Kirmac collision. My initial visit with Kirmac they told me that They would call me when I can drop my car off. After 3 weeks I called Kirmac and they basically forgot about me. The second time I decided to try Craftsman as my experience with Kirmac wasn't great. What a difference not only was my experience pleasant they told me that once I drop off my car it will be ready in a couple of hours. Not only the great service they washed and vacuumed my car. Go see Jody at Craftsman she will take care of you.

I live in East Vancouver, but am currently commuting to work in Langley everyday. I brought my car…read moreinto CC since they were an Express shop and I wouldn't have to bother with an ICBC appointment. I had an accident just before Christmas. They did my estimate, booked an appointment for my autobody repair and booked a courtesy car for me. My car was all fixed up, shortly after the New Year. I even had the cracked windshied replaced at the same time. There was no muss, no fuss. My car was nice and clean. Much to my surprise, they even topped off my windshield fluid which was getting low. In the past, I've only taken my car to autobody shops in my own area that I've used for years. Glad I took a chance on Craftsman Collision.

Excellent! Cory was super helpful from booking to completion. My entire front windshield had to be…read morereplaced. It looks great, and I was pleasantly surprised to see that they even detailed the inside of my car without me ever asking! I bought a rear windshield wiper as mine needed replacing, and they charged me just their parts cost and installed it with no extra charge. I had a tight window of time to drop the car off and get to a zoom meeting in the morning, and they made sure this would happen. All in all service and professionalism was fabulous! I would highly recommend them. Although I hope to never have to use them again, I certainly would if I needed future glass repairs.

Took it to this shop with brick thru windshield and there was a small dent in the roof where the…read moreglass met the windshield. They put the glass in and asked me to the back to look at it and they said i should have taken it to a body shop well how am i supposed to know that which is why it was in the shop for like five hours. They told me they could not guarantee it and now it leaks terribly. Why did they not call me when they knew it should go to the body shop and they tried to fix it themselves which even with the broken windshield it did not leak but because of them it now leaks like a siev. Thanks for making my life misserable and windshield deductable should be 200 but because they tried to fix the little dent which made it worse they charged me 300 so now i have to take it to someone WHO KNOWS WHAT THEY ARE DOING THANKS FOR NOTHING