Our furnance quit and Greg was referred to us. He came out same day and found the problem, pulled…read morethe motor and ordered new parts. He called within a few days and we scheduled the installation. He is wonderful and we now have heat! Price was under what we expected. We will recommend and use Greg for any RV repairs!!! Thank you Greg!!!

It sounds like this service was a good one for a few folks and something like it is much needed in…read moreour town. But I think they are out of business, since I called three different times hoping to get an estimate but never once got a call back from the message I left on their business line. I think they are done, gone or somewhere south for the cold season, unfortunately.

This is an amazing service and repair centre with people who truly care about their customers…read more Price is on par with other rv shops but the service and quality workmanship is top notch. I drive over 2 hours just to use these guys.

My trailer was in rough shape and needed a lot of small repairs, my insurance covered a…read moreproffessional cleaning company to clean my trailer who came to where I stored it and did an amazing job cleaning every crack of the trailer, next was the repair portion which Grampas RV was sugested by someone to me. The parts to repair my trailer came in wrong the first time so they contacted me to keep ny trailer til the right parts came in. It took a few nonths but eventually they finished. I could not pick up the trailer for a few weeks after it was completed due to medical issues, but it was already in the yard for a few months waiting for them to repair it so they agreed ti keep it til I coupd get in to get it. I picked up the trailer and when I finally opened it up to look through it and prepare for a trip I was shocked to find mice had torn into seal bags of rice and flour in the pantry. I then noticed my carpets were full of mouse poo and smelt of urine like months of mice traveling through leaving a disaster that left my trailer smelling like a Hampster cage. I called and was told it was my fault for leaving it there the extra couple weeks because the months they had it wouldn't be the issue, no it was the extra couple weeks it took me to get the trailer after they finally finished the job. I was then asked if I had ICBC, I just paid them a 500 deductable. I was then told well don't leave food in your trailer open for mice, to which I responded the bags were completely sealed and chewed through which i have pictures of. Everything in the trailer has always been in my trailer and never were mice ever an issue and the team of proffessionals who tested and cleaned my trailer just before I dropped it off can confirm this. I will update this review after I speak to the owner. I was told he would not take responsibility for the damage by his staff today which is shocking. BBB has also been contacted and will be updated as well. I did not expose my trailer to mice their yard did. I did take a few weeks after the job was completed but the trailer was still there because they told me they were keeping it to order the parts. The work they did was great and they helped me by holding it a couple extra weeks. But I signed off on it and paid them the deductable to make sure they got paid asap because the parts took so long I did not want them to wait any longer for their work. But now they are blaming me for the mice that happened in their yard. I'm dissapointed with them to say the least but lets hope they make things right and turn this review into a better one. They do descent work but they need to do something a out the rodent problem. And when rodents infest a trailer in their care they need to be responsible for cleaning it as feces and rodent urine is toxic and I just had the trailer cleaned top to bottom I want it back clean not a health hazard.

None of my Propane devices (Fridge, Stove, Furnace, Hot Water Heater) worked. Phoned Jadon @…read moreGlenn's RV Service, and he got me in within a few days. He replaced 2 (two) propane regulators (main & stove). Now everything works again.......and the stove works better than ever. Thanks Jadon.

We just took our trailer in to get it dewinterized this weekend! Mike was so amazing with showing…read moreus how our whole water system works! He was very friendly and knowledgeable! We had a million questions and he took the time to answer them all, never making us feel rushed! He went over everything with us that we were uncertain about! We highly recommend his service! It was outstanding! Thanks for the great customer service, hard to find these days!

From the owner: RV Repair Appliances…read morePropane Solar Brakes and Bearing Satellite Systems Seals Plumbing Rot Repair Abbotsford Fraser Valley

wij huurden een campervan bij Fraserway om 10H45 zou men komen ophalen aan het hotel…read more Toen 1,5 uur later nog altijd niemand kwam opdagen contact opgenomen met als uitleg Traffic was been not on our side today. Ze hebben dan maar een taxi gestuurd. Bij aankomst in Abbotsford geen excuses de bazin van fraserway bekeek ons niet eens. Wij hadden een fietsrek geleend met bijhorende fietsen ,fietsrek was stuk daar hebben we dan ook nog veel tijd verloren tegen het half hersteld was.En de fietsen waren allesbehalve gebruiksklaar .We moesten maar zelf de banden oppompen.kortom meer dan 4 uur verloren,En trouwens niemand meer zien toekomen na ons dus ze waren ons gewoon vergeten op te pikken aan het hotel. In calgary waren ze wel heel vriendelijk en correct groeten Sven

had a fantastic experience with Fraserway RV thanks to Keenan, who went above and beyond to assist…read moreme over the phone. From the very beginning, he was incredibly knowledgeable, patient, and genuinely invested in helping me find the right solution. He took the time to answer all my questions thoroughly and made what could have been a stressful process feel smooth and straightforward. It's rare to come across someone so professional and personable. Keenan is a real asset to the Fraserway team! I highly recommend reaching out to him if you're in need of RV support!

Increible experiencia…read more Habiamos rentado antes en otras empresas, pero nunca fueron tan buenos como en OceanWest Felicidades y muchas gracias

Still waiting for Dave to return the $500 he overcharged on a Generac home generator. It's been two…read moreyears. Dave is the principal owner of the business and recently got into the home generator business as a distributor and installer of Generac products. I signed off on an estimate / contract with him to install Generac's largest residential generator. Other than delivering the home generator unit and sub-contracting the gas and electrical hook-ups, I basically had to step in as the general contractor and work with the gas / electrical guys because he would not return phone calls to them or to me. In fact, I had to contact Generac directly to set the generator up and get the 10 year warranty he was supposed to secure for me as part of his estimate and contract. Even his own staff told me privately that he is over his head and not very good with customer support. I do not recommend Ocean West.