It's update time! Found myself unemployed and decided that was the perfect time to get the car…read moretuned up for summer road trips. I'm only half joking - I had a job by the time I made the appointment, but hadn't started just yet... but I digress. Here's the deal. There are three reviews below that "aren't recommended" but I believe each and every word. The guys at Dependable are just that. Dependable. They are honest, forth coming, and they work fast. After they told me I didn't need pads, I thought it would be a good idea to get them looked at again after the last 8k kms. Turns out needed the front done, but not the back. All in with an oil change was far less than I expected, but done in a very timely manner.

Will not take my car anywhere else; 20 yr customer. As a…read moreresult, I have enjoyed,honest and, DEPENDABLE! customer service.

First time my son brought his Audi A6 in for a fuel pump, it was returned with non functioning…read morewiper controls. When a coolant leak left him high and dry we gave them a second shot... bad idea. The turbo hose clamp was left completely loose and the hose wasn't installed all the way leading to a massive boost leak. They charge very high end prices for sub par workmanship. We will not be supporting this business in the future. The receptionist even told us she'd see us soon, 'that car is expensive and you'll be back' How wrong she was. We won't be back.

The staff were very friendly and knowledgeable. My car was repaired and there were no surprises…read more Linda at the service desk was amicable. The quote was reasonable for the job and the bill was under the quote. Car was washed and detailed when picked up. They have one more satisfied customer.

Great people who enjoy what they do and it shows in their work abd they go out of their way to do…read morelittle things that were not even expected. Very happy with their work.

This time I went in for what I thought was an issue with my tires but it only took Trong less than…read morea block to determine that I was wrong.. bearings .. dang bearings were rubbing and so I trusted my primary ride to Trong and Peng.. she rides like brand new..what a sigh of relief to my ears ( no more humming) and to my peace of mind that I'm safe from those " specials " peeps who don't care about anyone else .. you know who you are As for HTV.. let it be Tires.. engine or body work, I don't hesitate in recommending Trong

They came recommended through our neighborhood group, so I thought I would come and check them out…read morefor an oil change. They don't respond to the contact form online but give them a call to make an appt instead. I was able to get in on the same day for my oil change. Price was fairly reasonable - just under $100 which also included checking my tires, brake pads and windshield fluid. Service was pretty fast and the guy was friendly. I'd go back again.

I don't usually write reviews however this is an exception. I first met these guys because I needed…read moremy sunroof fixed.. I called and they immediately helped me out ! Within 2 hours They fixed my sunroof and on a minimum cost! I felt blessed ! I walked away super happy ! A week later my car broke down carburetor issues and serpentine belt. I immediately called them and AGAIN- they were step by step with me the whole time! These guys have such great customer service , I love the way they invoice you and take pictures of the problem such a positive experience my car was fixed within two days ! They work 7 days a week wowww!!! I was very impressed . I would highly recommend Them . I will always go back to these guys ! Thank you! Blesssss

Well, the inevitable happened. My first new car ever, 3 years in, was hit by another vehicle while…read moreit was parked on the side of the road overnight. At first, it didn't appear there was too much damage. After calling ICBC, and taking care of all the claim stuff, I did some research and this body shop came highly recommended by someone I trust and care about. I drove down and inquired within to see when they could possibly fit me in to repair my precious car. I was met with the manager, Moe. I was extremely impressed with how easy it was to get everything taken care of. Moe went above and beyond, no doubt understanding how difficult the loss of my precious car was to me. As I needed a courtesy vehicle (I cannot be without a car for multiple reasons) I was told to wait a few days for a car to become available. This was not a problem as my car was still driveable. I brought my car in and everything was taken care of. Moe was sure to keep in touch with me every step of the way. With a repair bill of over $10,300 and a bent frame, ICBC deemed my car to be a total loss and advised me to return to the shop to return the courtesy car (which was very nice and clean by the way). As I was at work that day, I quickly phoned Moe to inform him of the situation. He understood and allowed me to keep the courtesy car over the weekend as my shift was not over until long after the shop was closed. the following Monday, I was supposed to be picked up by a rental car company after returning the courtesy car. The rental company called me that morning and advised me that there were no rentals available and that I would have to wait until another day. Moe called his rental guy and tried to get me a rental car from him, but alas, it was the same problem. Moe said that he didn't want to leave me stranded, and granted me an additional day with the courtesy car. I was so moved that I almost hugged him on the spot. I went straight to a car dealership and bought a new car that day, and manage to return the courtesy car that evening, just before closing time. Although my car was not able to be repaired by this auto body shop (ICBC towed it away for parts), the level of customer service was so above and beyond that, I would return to this shop anytime anywhere when needed. I have rarely met such compassion and understanding from a person, let alone a business. This place definitely deserves 6 stars out of 5. Many thanks to Moe and the team at Andy Sorensen Autobody & Frame Ltd, you will always have my gratitude for all you did during this difficult time.

Someone tried to steal our catalytic converter. This cause the electrical to over heat and burn…read moreout def sensor and wires. Theses amazing folks had us back up and running with in a week. Wonderful service good prices. I'd recommend them and in the future if need be will use their services again . Thanks guys and gal big shout out too you Moe thanks buddy.

I have a 2011 Honda Crosstour with approx 222k km. I device this vehicle regularly…read more brought it in for an oil change. They recommended I go for a full vehicle inspection since the vehicle has a higher milage. I agree to the "service B" for $95 After the full inspection and oil change, there were a few surprises. The following needed immediate attention - flush transmission fluid - change timing belt - rear diff fluid However, all of these were changed at 197k. I showed them the invoices fro the other auto shop. They say maybe the other guys used inferior products. That's why it needs replacement... Incidentally, mr. lube charges same for synthetic oil change and does the inspection for free

I've had the pleasure of having a few of my vehicles serviced by the staff here. From the front of…read morehouse staff to the mechanics, the service and work has always been top notch. The staff is very knowledgeable and they stand behind the quality of their work. Highly recommended!

If you want excellent repair work done at reasonable prices this is your place. We have taken our…read morePorsche and Audi there over the last few years and save thousands of dollars. We were told by Audi we needed new brakes when Amayak checked we had 50% left. Honest, competent professionals at reasonable rates WINNING FORMULA!! They just did a great job repairing our convertible top.

All the reviews here are fake as fuck. Probably done by friends/family members. This place is a…read morecheat. Group of liars. Group of thieves. "We'll give you best price" they claim. They claim your cars a piece of shit and needs everything changed even things ive already told them were changed. Went in for a oil change and came back to a 450+$ bill. I asked them to show me the parts they removed they claimed they couldnt find it when they just replaced it... i didnt authorize any extra work they just thought they can rip me off. Long story short i didnt want to pay for things that were obviously a lie. So i had the police involved to get my keys and car back as they threatened to keep my car if i didnt pay. End story i didnt pay a dime got my car and will NEVER return to this group of wankers. Never go to a garage that has a shed for a office.

I bought the used 2012 Volvo s60 there at 2022. I don't want to mention how many times I need to…read morefix the car regarding engine failure, cooling system, transmission issue. The horn, tires, battery, windshield refill, car key...... all shows problems right after I bought the car. ( within a month). The most ironic thing was they haven't remove the illegal window films(too dark compared the standard) when they sell the car. I didn't know it was prohibited until I got pulled over once. The policeman told me they need to remove it for me without charging me wherever I bought the car, when I call to book appointment to remove this screen protector by their mistake, Azro told me they need to charge 80 bucks. After I told them it's an order by the policeman and policeman says they should remove that for me for free since they sold the car with the illegal condition, they finally admitted to deal that for me without charging extra. Of course I need to drive over 18Kilo from my home towards there to get rid of this films. Recently my car is finally broken by transmission and I truly want to warn the customers to think before you buy cars from here. I shared these on google views and get super ridiculous replies by the owner too, but I can't reply again after owner's comments. I spend over 10k on this car because I like to drive the same car. But the owner was teasing me why don't I buy another new car and it's not realistic if I could drive for 3 years by the bad condition like I described. But I only fixing my car on another places since I don't trust them. That's why it could drive for 3 years. Not Azro's contribution and you really need to be warned about their irresponsible attitude before you spend any money there.

Zohar is the kindest most honest business man I have ever met. My entire family has bought used…read morecars from him for years! No one knows cars better than he does. I recently had to trash my Subaru that I bought from him 5 yrs ago ,not one repair in 5 years. I paid $1000 plus 500 for my Volvo trade in , also paid $1000 for it ,lasted 5 years. And great customer service . Your the best