This place was just ok. Very nice and helpful host. The letdown was the sound of the train nearby…read morerunning at night. Our last night the neighbors decided it would be ok to sit outside and be loud until 1 am. Not cool. I'm not sure how in Canada they call some rv parks resorts.

Cottonwood RV Sales proved to be a 9/10 for me as I consigned my 30 foot C class older motorhome to…read morethem 2 months ago and they sold it in the middle of this cold winter in late February. Wally and Ken gave the motorhome a very through and accurate assessment and the price we agreed upon was held and it was what I received. The process was seamless, well documented and they communicated well. They phoned with offers and I now have my cheque. Many thanks to Ken and Wally and all at Cottonwood for taking on a big motorhome in the middle of a cold winter. It was very easy to deal with them and I'm very pleased by the way they do business. 9/10. Hedley Kitchen

Sneaky I bought a car and had my status card but he snuck…read morethe extra tax in anyway I should've been tax exempt This was for a first time car owner who just passed road test

We just bought a used vehicle from Terry and Wow, what a great experience. Super friendly and…read moreaccommodating customer service. Terry provided us with the Carfax data on the vehicle. He allowed us to take a solo test drive. He allowed us to inspect the vehicle thoroughly under, inside and out. He gave us all the time we needed without trying to pressure us or give us the 'Hard Sell'. Once we had chosen to move forward with the purchase he already had the insurance agent on site. The actual sale and paperwork took less than an hour and it was a smooth and professional process. To top it all off the price was really great! No hidden fees or surprises. The vehicle was in full working order. It was in great shape and had been given a safety inspection before it was listed for sale. We have been very happy with the vehicle. No surprises so far. We would definitely buy from Terry again. A Five-Star experience.

They sold a lemon camper to a friend of.mine with no help to solve problems…read more After seeing other rv dealers I thought inwiuod give them a try..the estimate they gave me was over double he time needed and almost three times the cost..outrage..guys like this ruin your love of camping..still in shock.

I purchased a brand new lemon camper from BCRV which can happen from time to time with declining…read morequality control in the industry. What i wasn't expecting was to come across a service department and manager completely unwilling to repair the lemon they sold me. My camper left the lot with likely unknown, but certainly undisclosed issues prior to being signed over to me which should have been rectified immediately. Instead, I was told over and over it was my problem and my expense. In order to bring the unit to the quality represented in the sale, I must fork out what could be quite a few thousand dollars in deducing the source of all the issues and repairing improperly installed components. That is not acceptable because I would not have entered into this agreement had i been aware of these issues or had i known that the dealership would not honour the contract of selling a unit in perfect condition. The stress of BCRV's blame game is too much and if your experience is like mine, they will tell you to pay to fix your brand new unit yourself because warranty which covers bumper to bumper top to bottom for the first year is useless. Future customers, it is really important to buy from a dealership that will honour your contract and make an effort to make good. This has been the worst experience purchasing I have had to date and I can tell you from experience, this is rare. Other dealerships for the most part will bend over backwards to rectify faults that slipped through the cracks.

Excellent experience purchasing a quality Lance unit. Staff was great to deal with, we are…read moredefinitely happy campers!

From the owner: Get-Away RV Centre is one of the leading family owned and operated RV Dealership in Abbotsford, BC,…read moreservicing the Langley area. We have been in RV Sales since 1972 - with over 40 years of industry experience, we guarantee to know our stuff! Our RV Sales staff are the best in the business, 100% customer satisfaction is our goal. Stop by our Abbotsford RV Centre and see what makes us different.

wij huurden een campervan bij Fraserway om 10H45 zou men komen ophalen aan het hotel…read more Toen 1,5 uur later nog altijd niemand kwam opdagen contact opgenomen met als uitleg Traffic was been not on our side today. Ze hebben dan maar een taxi gestuurd. Bij aankomst in Abbotsford geen excuses de bazin van fraserway bekeek ons niet eens. Wij hadden een fietsrek geleend met bijhorende fietsen ,fietsrek was stuk daar hebben we dan ook nog veel tijd verloren tegen het half hersteld was.En de fietsen waren allesbehalve gebruiksklaar .We moesten maar zelf de banden oppompen.kortom meer dan 4 uur verloren,En trouwens niemand meer zien toekomen na ons dus ze waren ons gewoon vergeten op te pikken aan het hotel. In calgary waren ze wel heel vriendelijk en correct groeten Sven

Since Alison doesn't know how it works. My reviews have not been removed, BBB is keeping it…read moredocumented as they review/redact names before posting. Google review has not removed my review, as it is currently getting over 250 views a day, 9 likes so far, and you're obviously not seeing the other social media accounts I'm posting on also. I'm glad your ignorance with social media is making this easy for me. You still, over everything, have not ever backed your words with fact. I hold receipts that call out your bs and just the same, you ignore or skip over everything. You really, have zero clue or have any business ethics in this. You will not touch our unit with your lying scummy hands. The only thing you can do now is return the warranty money and a bit on top to make it right. Zero other ways due to we will not be letting you near our unit.

Buying our Jayko c class was a good experience with our salesperson, however, there service…read moredepartment is a joke. First we had problems with the side door not closing and locking properly so we tried to have the service department fix it. The so called mechanic came out and ended up making it worse than what it was bent door frame and scraped paint. Second issue it went in for a plastic cover to be replaced on the awning, they managed to end up loosing the other cover to the awning and that had to be replaced. When we bought the RV we also purchased a lifetime detail package where they would wax ( seal ) the coach part except the cab. Only the passenger side was waxed ( conveniently on the side where the awning is where you spend your time at ) as I've worked in bodyshops over the years, I know what to look for. They leave a mess in the shower after they have dewinterized it, not exactly the way you want to pick up your RV after paying the bill. Maybe our next RV sale will be with another dealer or sale it and spend our money elsewhere.

I would absolutely, definitely recommend Traveland (both Duncan & Langley) were more than…read moreaccommodating; Kyler in Langley; Kirby, Dave & Dave (you know who you are!) in Duncan - working together, they helped us find exactly what we wanted, and even made it more of a great experience. A fun bunch of guys, would for sure go there again. We love our new fifth wheel!

Sold me a water damaged camper, with a dead battery and broken fan. After promising they had fixed…read moreeverything and failing to tell me about the water damage even when I specifically asked. Simply not trust worthy.

Brought my RV in for furnace repair and a few other little things. Very satisfied with the service…read moreI received. Would be 5 stars except they don't seem answer the phone!???

Had arranged appointment with service manager to discuss delaminated rear wall on my Sonic Venture…read more After waiting 20 minutes it was clear he did not want to discuss issue. Fortunately Dean an experienced techie was nearby having just helped another customer (who was attended to in 5 minutes). He referred to the wall as a hanging skin and this model has had this issue many times. Asked about a cost of repair he said 20 hours at $185/hour! So to repair what was clearly a defect, big bucks! And not covered by my 3 year expensive maintenance insurance. Lesson: Don't buy Venture Sonic and stay clear of Woody's service department.

We attempted to buy our trailer from Woody's in August of 2024. After viewing…read more several units and working with the finance and sales departments, we settled on a "park unit". The salesman sold us on it, told us it would be built for us as soon as they received our deposit. The finance lady took our deposit and told us the trailer would be ready in 6-8 weeks. We waited the 8 weeks and didn't hear from them at all. When we called our salesman, he didn't know when the trailer might be delivered. We went in to talk to the manager, Chase. He explained that the factory had not even started the build yet, but that as soon as it started up ours would be the first to be built. We were understandably upset, having just waited 8 weeks and now being told it wasn't even started yet. His response was to get angry at us and say "I don't have to sell you this trailer." That was his solution. He made no attempt to placate us or try to save the deal. However, because we live in our RV full time, and had already made arrangements to sell our current trailer, we needed to save the deal, so we ended up placating Chase and he finally agreed to continue with the sale and to comp the installation of the washer/dryer if we purchased the machines. He gave us a completion date of Nov 26, with one week to transport from the factory to the dealership and one week to do the PDI. By December 11 we still had not heard from the dealership. I called Chase to find out what was going on. He said it was being transported, it had left the factory over a week before, but he had no idea where it was. When I questioned how that was possible, he made a snarky comment about not having Apple airtags in the drivers and said again that he "didn't have to sell us this trailer". After two days of contemplating his attitude and poor customer service, we decided to take our business elsewhere. When I called to tell Chase he was correct, he did not have to sell to us, and moreover, we didn't have to buy from him, his response was "Good, because the trailer just showed up today and the front windows are broken, so your not going to be happy about that either." I called head office in Calgary to complain about his treatment of us and found out he is the owners son. And no one ever bothered to call me back. We bought our new trailer from Western RV and had an amazing experience.

Purchased a camper trailer on clearance in April back in 2023…read more We have had many issues with the camper. The first time we took it out, all the batteries were dead and we brought it into the shop. All they did was charge it. Next time we took it out, the battery was also dead again. When they did an initial inspection, they found nothing wrong with the rv. We finally called to service the rv in July after we were unable to get power to the rv through a power outlet. Something was drawing all the power out. Turns out there was an issue with the electrical system. Seems like the initial inspection they did was not thorough. Luckily it was going to be covered by manufacturer warranty but it took over 2 months to get the warranty to be approved and for all the repairs to be done. By the time it was finished, it was already September and almost time to winterize the rv. It really foiled our plans. The customer service is deceiving. They were friendly and helpful until after we purchased the rv. They don't really care after the sale was done. It was also our first ever rv purchase so this left a negative impact on our whole rv experience.

Mark sumner manger is rude doesn't respond to emails they claim they did a thorough inspection of 5…read moreth wheel I have had leakage even in the area they claim they replaced an resealed sent an email to let him know an he never responded

I asked them for an estimate to fix my motorhome. They demand the $2500 deductible be paid before…read morethey give me an estimate. I explained that my insurance company won't give me the deductible money until I get at least a preliminary estimate showing the cost will be over $2500, but they won't even do that. It means I can't gop there for a repair.

Still waiting for help to fix the repairs they apparently did , had my AC unit serviced but the…read morescrews never got removed, service fridge worse than before, awning changed I supplied the material $500 labour that's just pure theft never again go back thieves.