Bought a used 2017 CX3 in 2018 here traded it for a CX5 a year later at another dealer. They…read moretransferred my extended warranty to the CX5. Just needed service on the CX5 so I had it towed there, did not want to do claim on my warranty as business manager advised me-I would lose refund of 1000.00 or option of 2000.00 off another purchase new or used if I remain claim free. Very impressed for this level of service. Total service cost was $99!

We were very impressed with Ali Sattar.He made sure we got the vehicle we wanted and was upfront…read moreand honest with all details.He also explained the cars features very well .Thankyou Ali and Metrotown Mitsubishi!

A very special thank you to Mark, Jasmine, and Jayme at Cam Clark Ford Body Shop North Vancouver…read more They are incredible staff members--super friendly, professional, and genuinely focused on providing excellent customer service. The quality of the bodywork was first class, and I am extremely happy with the results. The team kept me informed throughout the process and made the entire experience smooth and stress-free. I highly recommend the team at Cam Clark Body Shop. Their workmanship, attention to detail, and commitment to customer satisfaction are outstanding.

I moved from Calgary and went to them for my Car number plate change for my Ford F150 Truck, The…read moreguys charged me approx. 110 CAD, which was done as a Welcome guesture free by Dilwari for my Mercedez. Even if I spoke to the General Manager and service Manager , they did nothing to see there first time customer Happy. POOR CUSTOMER SERVICE

they have idiot mechanic who even don't know how to close wheels back i have a new car after my 1st…read moreservice there is vibration coming from wheels and they said book again and wait for 1 week this is stupid not satisfied

My entire purchase experience was fantastic! Tracey took care of everything, the delivery of my…read morenew Mazda was perfect and all the numbers were exactly right. Could not have had a better experience.

I had a 2 year old Lease Vehicle that had some pretty bad scratches in various places around the…read morevehicle. I was fairly certain it would need Auto Body work. I took the Vehicle to several auto body shops around Vancouver who quoted me between $1500-$2000 to do a full sand down, paint, and clearcoat. Then I went to see Kevin at K P's Auto Body. He advised that the scratches were quite bad, but they should be able to wet sand and buff most of the scratches out. He was confident that it was going to be okay. I returned a few hours after dropping my Vehicle off, and it was amazing. I could barely see where the scratches were before. From 20 feet away, I could not see any damage. The price that Kevin charged me was a fraction of what I was going to pay elsewhere. I would highly recommend K P's! For those of you who may have a Lease Vehicle with some bad scratches, that you might think will need a repaint, wait! See Kevin at K P's Auto Body. You will be amazed what his crew can do for you! Skip the fancy showroom Autobody places that rip you off, go with K P's Auto Body. Straight up reliable, and hard working staff that get it right. Trust me, I would trust them. ARCH

Sooo professional !!!…read more I can't say enough about the treatment my car and I both received from KP Auto Body. Right from the very kind receptionist to the owner and Luis. They arranged the rental car and even an extension as I was out of town a few days and couldn't pick it up at the appointed time. When I arrived to pick up my vehicle I was greeted by Luis who took me into their shop and went over step by step exactly what was done. They took all my stress away from getting my vehicle assessed, repaired and handed back to me like a super shiny brand new vehicle....it was amazing.... really!! If you want a no worry experience getting your car repaired after a collision these gentlemen at KP,s Auto Body Shop are the ones to do it. I really have to say my treatment felt like I was dealing with a company that treated myself and my vehicle as if it was their very own! Thank you guys for a 10 Star job.

The service department had a worst service attitude ever. I'm changing my service after 7 years!!!…read moreThey do not know how to keep long term royalties clients.

Service was helpful till Service manager did not take the responsibility, litriraly said he…read moredoesn't not give xxxx about workmanship done on my car while other branches had to redo the same things but I had to pay for expenses,neither dilwari and Audi Canada takes responsibility.

Paramount Autobody staff are professional, friendly and helpful and I appreciate the quality of…read morework the shop provided in repairing my car. Wendy E.

Mark was very a accommodating and helpful. He helped set up appointments with the dealer to get…read moreother work done and save us time and money. The shop is very organized, clean and the staff very attentive and helpful. I will alway use Paramount Auto Body now for all my auto body needs ! Thanks Mark

Just got my 4 Runner back. Fabulous job!!! They SAVED it from some serious rust damage to give it…read moremore life. The car deserved it and the price was worth every cent for their specialized skills. Thank you BCC!!! I strongly recommend them if you love your vehicle and need serious work done.

A review of Big Country Customs. Delete if not allowed. I called several times and spoke with Hope…read moreprior to dropping off my truck. She said custom bumpers range from $1,400 to 1,600 including coating plus $635 for a winch with a 5 day timeline from dropping the truck off to picking the truck up. I did not have the winch wired in because I wanted to do that myself. I dropped the truck off July 11, Monday morning, I asked for a quote for sliders and a rear winch in addition to the front bumper. I was informed that I would receive the quote later in the week and that they would need the truck an additional week to do the work. On Wednesday I followed up about the quote I was waiting for and I was told they were too busy to do the sliders and the rear winch but they would still need my truck until the following week. On the following Monday, July 18th, I followed up to see what day I could expect to pick up my truck, I received a reply that they would get back to me later in the day, on Tuesday I had to follow up again to get a response that they were going to do their best to have it ready by Friday. On Thursday I received a call that my truck was ready for pick up, which was good news. When I arrived I was presented with an invoice for just shy of $5,600!!!! More than double the amount that I was quoted over the phone. I admit my mistake was not getting the quote in writing. There was no notice provided by them at any time before I dropped the truck off or while it was in their shop about the additional fees they were planning to charge, which added up to over $3,000, again, more than double the initial quote. The bumper looks great but the winch is not accessible and the free spool knob is nearly impossible to reach. I'm going to have to take the bumper back off to wire the winch and I hope that I can clock the clutch housing forward so that I will be able to access the free spool knob without cutting an access hole in the bumper. Overall I'm left feeling like I got ripped off big time at Big Country Customs.

Absolutely horror crap show at this dealership. Lined up a willing and ready party to do a lease…read moreassumption. I had no way to get a hold of the finance department at the hours of operation. First off, why does a credit check take over 14 days to complete!? When that is lined up and ready, one staff told me in case of lease assumption there is no need to bring the vehicle into the dealership - he was very confident that as long as the lease taker signs on the responsibility to return the vehicle in the same condition as new minus the normal wear, they should be good to go - sounds very logical to me. So both parties went into the dealership with the necessary paperwork to process the assumption of lease. On the day before the handover date as well as the day of the handover (decided by the finance department, neither myself nor the party that wanted to assume lease had a say in this date/time), the finance advisor Candis could not be reached on the phone. Party of 3 people ended up waiting for half and hour at the dealership before Candis waltzed out of the office to meet us. When doing so, she suddenly decided that she needs to SEE THE CAR. What do you mean!? The car doesn't come back to the dealer for another 2 years what is there to see!? why do you need to have the vehicle inspected 26 months before the vehicle is ever coming back to you!? There is zero logical sense and at this point Candis also told us that this "inspection" will take an hour and a half - I'm not new to the lease game all other dealerships can do this without any fuss and just assign the lease to a new lesee. Whatever, so when asked for another appointment to bring the car into the dealership for this "inspection" the dealership is very inflexible in when that could happen and that pissed off both the lease taker and myself to no end. There is no excuse for such a horrible experience. The lease taker has since then decided enough is enough, after 3 weeks of back and forth and no car, he decided to go get something else. Do not do business at morrey infiniti / nissan they are not worth your time and grivance , and the location is horrible anyway. Will steer away from this dealership despite my loyalty to infiniti nissan products.

We recently purchased our QX50 from Anna Zhu. Her in depth knowledge, commitment & dedication to…read morecustomer service as well as her honesty were key in helping us make our final decision. Anna definitely understands the concept of customer first. If Anna didn't know the answer to your question, she will actually tell you she doesn't know as opposed to just making something up which we appreciate. BTW, she does do a follow-up with you by sending you an email or text message with the correct answer. Anna showed us various different options - cash purchase, finance and lease and provide her opinion on the best financial recommendation. Anna's manager Frank Tzou was there to support her during the final steps but she was empowered to make the final financial decision. There were absolutely no games like other dealerships where the sales rep goes away to talk with the sales manager. Robert Wong in the business office was no different. All of us dislike the business office simply because of the high pressure sales - extended warranties, all levels of protection (paint, under carriage, glass), etc. Not so with Robert! He simply explains the options to you and narrows its down to what is the best simplifying the decision process. We have had our fair share of purchasing new vehicles but this is the first time we had such a great positive experience - we felt like part of the Morrey Infiniti family. Each and everyone we worked with was transparent throughout the transaction. Based on my experience, the purchase of our 2017 Inifiniti QX50 was text book perfect which other dealerships only dream about but never able to achieve. The level of customer service displayed is simply just unbelievable! I would highly recommend others to experience what we experience. However, you will be disappointed if you're expecting high pressure sales....it simply does not exist at Morrey Infiniti.