I hate having to leave a negative review, especially because I was a regular customer here, but I feel like other people should know about my experience. After my last appointment, my hair was not done correctly. I tried calling and texting multiple times to have the issue addressed, but my calls and messages were ignored. Since I couldn't get a response, I had to go to the salon in person. When I spoke with them face-to-face, they acknowledged the situation and told me they would fix my hair free of charge the next time I came in. They also suggested that I wait because applying heat to my hair twice in the same week wouldn't be a good idea. When I later reached out to schedule that appointment, they completely changed their story and told me they would not be fixing my hair for free, despite what they had previously promised. This wasn't my only issue with this salon. On several occasions, I noticed I was being overcharged and had to bring it to their attention to have it corrected. That made me question their business practices. I initially chose this salon because I was new to the area and it was convenient, and I continued going because I wanted to support a local business. Unfortunately, after being ignored, having promises broken, and dealing with repeated pricing issues, I've decided I won't be returning. I value honesty, consistency, and good customer service. Sadly, my experience here did not reflect those values. I've attached photos of the result, screenshots showing my attempts to contact the salon, and the message where they declined to honor the free correction they had previously promised in person when I showed up. read more

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If I could give this place 0 stars I would! They burnt my hair off and still charged me for it! Very unprofessional

Fast service, girls were really friendly. My hair came out good & my pin curls lasted 3 weeks. read more

Bb's Dominican Salon - Hair Salons Near Me - Duluth, Georgia

The salon is centrally located and was easy to find. Keyla did a great job on my silk press. Would definitely recommend her services.

The customer service was great. Keyla was very nice and very accommodating. My only complaint is that the final price was not what was listed or quoted on the website or in the salon. The blowout was listed as $50 - to my understanding, included shampoo and conditioner. I was later told that was an additional charge. I never experienced that at a salon because I've always had my hair shampooed and conditioned as part of my service. The haircut was listed as $20. I paid $75 plus the $25 deposit. Needless to say I was not happy with the final cost. Because I expected to pay what was listed/quoted in writing. read more

Had a great experience at BB's! She's very friendly, relaxed, and knows how to cut curly hair. I got a long bob cut into long layers and feel happy with the final result. A cut without style is $40 which is comparable for the area! read more

I think they make up prices as they see your face. Babies in the salon and a soiled pamper on the counter. Ewwww!

BB has been doing my hair for a few months now and I don't go anywhere else. So happy I found her! Had my first sew in. Silk press always last a long time. read more

This location was visited with a hunch that BB would leave me looking good with an authentic Dominican blowout. I was wrong, she was occupied but her assistant Kim definitely worked the same high quality magic. I truly enjoyed this experience as she didn't just sit me down and do anything. She allowed me to select everything from the conditioning( which BB did a fine job explaining) to the way the bangs should fall. The atmosphere is just as seen in others photos. I didn't even see them before walking in, but I definitely left happy. I had a work event after leaving the salon, they say you look how you feel. This salon left me feeling like a champion, can't wait to return! read more

Bb's Dominican Salon - Just hours after getting Kimmy curls (-: - Hair Salons Near Me - Duluth, Georgia

She is a life saver and I really appreciate the nice vibe of the salon. The salon is in a very good location and that helped in my decision.

This is the best salon I've found in Augusta for curly hair. I've been to three salons in Augusta that swore they could style and straighten curly hair. What a joke! BB's salon is the first salon that could actually straighten my naturally curly hair. This is also the first time that I didn't run home to wash my hair after a stylist in Augusta did my hair. The staff is professional and they take pride in their work. They asked every customer if they were happy Ruth their hair before moving on to the next step or letting them leave. The staff was also flexible about styling something differently to please the customer, unlike other salons that tell customers what their hair should look like. They did my hair exactly how I wanted and the prices are fair. I will definitely come back. read more

I took my niece to cut her very long hair to shoulder length. They did an amazing job and she was so happy with her new look! Thank you team BB read more

This hair salon is awesome ! BB does such a good job and is gentle. I was looking for a good Dominican hair salon and this place is 10/10. The place is very clean and comfortable, the atmosphere is happy. My hair looks so nice and the heat didn't hurt at all, she is very experienced and kind. I recommend this salon to everybody :) read more

I was looking for some place for my natural hair. Great service. Stylist (Bri) was very professional, did a great job on my hair. She gave great recommendation for my hair. I will be coming back. read more

Wow this salon is so amazing they take great care of you and they treat my daughter so well honestly if I could rate this place higher than 5 I would! Highly recommend read more

Very professional, friendly, and number one priority is keeping your hair healthy! I can always get in and out in a timely manner she is awesome. read more

Muchas Gracias BB!! I loved my experience and my hair! First Dominican Lacado y Secada in Augusta! She was very attentive and did not add anything not asked for to my service. Very professional! I definitely look and feel like I got my hair done in NYC! I have finally found my hair stylist and salon in BB Dominican Salon ‍here in Augusta!! I'm happy read more

My blowout was amazing. I have fine 4c and when she was did the blow out , my hair was silky soft and smooth. My blow out lasted almost three weeks. Most importantly, I had zero heat damage! I would go every time I want to give the Afro a break and get silky straight hair. read more

I have been down south for 12 years originally from NJ/NY. I have not had an actual blowout in over 12 years. Someone mentioned to me go to BB's. When I tell you I found a Gem in the rough. I did just that.....this is what you call a true blowout. My hair feels like silk. I will definitely be going back. read more

I had an appointment here a few weeks ago and I had a great experience. I had an appointment at 1 pm but later asked if I could come earlier and they accommodated they even let me come in 30 mins before they opened. The ladies here were so nice. I got a blowout it wasn't my first I use to go to a salon in my home state and although I liked the end result the blow dryer would be so hot it hurt so I dreaded that part every time. So when I came here I was expecting it to be the same way but it was so much better. No pain at all and the results were the same perm-like straightness. I will definitely be coming back here read more

BB is so professional. The salon is very nice and clean and she does excellent work. I brought my niece in for a blow out and the end result was amazing. She's only been open for about 3 months and you should come in and give her a try. read more