Our custom built in BBQ was completed today. Everyone from the sales rep to the installers were all friendly and knowledgeable. Many thanks to Zack and Tim Hopper (Sales Rep) for their wonderful communication, Jose & Nick for doing an excellent job installing the frame, concrete wall panels, stucco, and BBQ grill. And lastly, thanks to Leo & Gustavo for their great tile installation. We're excited to start BBQing!!! read more

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Material chosen stains easily and is impossible to clean. Looks terrible. We spent so much money, several areas were flawed read more

BBQ Grill Outlet - Custom BBQ AREA - Grilling Equipment Near Me - Santa Ana, California

After 11 years, it was time to upgrade to a new grill. The Lynx Professional Series demonstrated notable qualities during the research. The staff at Santa Ana BBQ Grill Outlet were knowledgeable about my options. I selected a Lynx 42" Grill as the original grill had similar dimensions. When the expert installation team of Maro and Christiano arrived, they removed the old grill and prepared the new Lynx grill to fit the opening. This was not that easy as they needed to make their cuts to an existing concrete countertop. The team made the new grill fit seamlessly, giving it an established appearance. I cannot be happier and recommend purchasing from The BBQ Grill Outlet and utilizing their Installation Services Team for anyone looking to replace an older grill. Moral of the story - Don't cut pricing corners and buy your new grill from The BBQ Grill Outlet. read more

BBQ Grill Outlet - Lynx 42" All Trident Grill with Rotisserie (Natural Gas). Maro and Christiano did an amazing job of ensuring the Lynx grill fit perfectly. - Grilling Equipment Near Me - Santa Ana, California

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Wonderful service. Tony one of the owners has been extremely helpful. And stayed after his store was closed to make sure I was taken care of and all of my questions were answered. Definitely recommend shopping here for any of your BBQ needs, fire pits, and they even have pizza ovens read more

I purchased a Twin Eagle gas grill in 2017. I had a service only question and called BBQ Grill Outlet and was immediately connected with Tony who not only answered my question(s) but went far and beyond in assistance. He provided me information and gave me suggestions that easily resolves my problem. I will now continue to enjoy many more years grilling outdoors with my wonderful Twin Eagle grill...thank you, Tony and thank you BBQ Grill Outlet! Great products, great Sales and great customer service! read more

Went there for a BBQ island. They did a really nice job. Cost was decent and they were on time. I also bought a beautiful stainless steel BBQ stand that fits perfectly. read more

I should have replaced my BBQ last year but the fear of cutting my counter to fit a larger grill to fit i was afraid it was going to be a task but BBQ GRILL OUTLET Made it simple and clean. The Tec's that came out LEONEL & CRISTIAN Real pros . I now have my new grill in place ready for DODGER SEASON. And a very happy wife !!!! HG, ONTARIO CA. read more

BBQ Grill Outlet - SUNFIRE 32 - Grilling Equipment Near Me - Santa Ana, California

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We ordered all of our backyard bbq island items from here and the delivery crew Jose and Nick made everything so easy upon delivery. They arrived and delivered all items into our garage and explained what each box was to us. The sink we had originally ordered from them was discontinued but still arrived with the delivery. I was worried that it would not fit into the island top because we had ordered another sink. They were both so nice and even offered to open up the box and take into the backyard to try it to see if it would fit before they left. They were so helpful and kind! It was refreshing to see. Thank you again Jose and Nick! read more

Everything from expertise in their products to service and delivery were excellent. I especially recommend Jose and Nick to deliver your barbeque. The set up was quick. They were so nice and friendly and they made sure everything was set up perfectly and spent time explaining everything to me. It made everything a smooth and pleasant experience. Thank you, Jose and Nick read more

Went in today looking for a part that I needed for a pizza oven. The store employee was super helpful and took less than a minute to get me the part that I needed. He was kind, helpful and very professional. Can't recommend this place enough! Will definitely be back for any help or future purchases for my grills. read more

Bbq looks great. The process with the company from sales to installation was painless. Jose and Nick did a great job installing the new grill. Looking forward to grilling. Thanks again Jose and Nick for your excellent work. read more

Jose and Nick did such a great job setting up this fire grill island. I really liked their fine tuning and quality of work. They worked on every piece of the grill to make it look fantastic, the interior drawers and mechanical work of the grill is absolutely great. I was surprised by the outcome and great service they provided. I definitely would recommend them to anyone who is trying to set up a BBQ station in their home. Thanks to Jose and nick, I actually enjoy cooking and grilling. read more

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This place only offers BBQ stuff for brand new units. If you have an older awesome beast of a BBQ in need of new parts and some love, go somewhere else. read more

We searched for quite awhile to find the right cabinets for our backyard BBQ center, and we settled on BBQ Grill Outlet in Santa Ana. Their line of aluminum cabinets designed by Challenger fit the bill for us! Their salesmen (first Zack, and then Lisa) were super helpful, and we got our questions answered in short order each time. The fabrication time and setup for delivery was at the same timeframe we were promised at the point of sale. The installation team included Jose and Nick. They were great - very knowledgeable, extremely courteous and professional. They consulted us each and every step of the way during installation, and involved us in every decision that was important. Thanks Jose and Nick for a job well done! read more

We recently purchased an 8 foot BBQ island with a 32 inch Delta Grill. Our salesman, Mike, was very helpful in making our selections. The tile guys, Leo and Edwin did a fantastic job on the stone work and tile. I also appreciated the install guys, Jose and Nick, who did an excellent job of installing the frame and equipment. The only glitch was that we were told that we needed to hire an electrician at the last minute. Other than that, everything went very smoothly. We highly recommend buying your BBQ island from the BBQ Grill Outlet. read more

BBQ Grill Outlet - 8' BBQ island with Delta Heat Grill and built-in ice tray cooler - Grilling Equipment Near Me - Santa Ana, California

I had a pleasant experience with everyone from BBQ Grill Outlet. Tim was great at communicating with different price range and types of grill. We went to visit the store in Santa Ana. There was a wide range of selections. Leo and Christian were friendly and got to work right away. They did a great job installing our new grill on our island. read more

Purchased a new bbq island from Nick at the Lake Forest store. Very easy process of purchasing and installing the island. Nick and Tim the installation supervisor were very accommodating even when we made changes during the process. The installation teams were very professional and neat while installing the island and grill. As a business owner myself giving excellent customer service is a priority in my business and BBQ grill outlet has that same philosophy! read more

Tony Elliott (GM) is extremely knowledgeable and helpful. He showed me several options and explained the features and benefits of each. I purchased the Twin Eagles grill and am very happy with my decision. Jose and Nick delivered my grill and placed it carefully in the yard. The process was easy and professional. I highly recommended BBQ Grill Outlet. read more

Ordered my new grill here about a month ago and actually arrived a few weeks earlier than I expected. The install team of Jose and Nick (along with the office team of Lisa and Blanca) were great. They showed up on time even on a holiday. Install guys did a great job and went over some basic usage instructions before they left. Cleaned up all around the grill too. Absolutely no mess left behind. Totally satisfied customer! read more

BBQ Grill Outlet - Install complete of new Lynx grill! - Grilling Equipment Near Me - Santa Ana, California

We just recently had a new bbq delivered and installed. Our installation technicians were Nick and Jose. We are extremely pleased with our new SunFire bbq and especially pleased with Nick and Jose. We had no idea how much work would be involved and they went above and beyond. When the job was finished they cleaned up and vacuumed the backyard area. Thank you to Nick and Jose for a job well done!!!! read more

BBQ Grill Outlet - Grilling Equipment Near Me - Santa Ana, California

BBQ Grill Outlet in Santa Ana came through in a professional and timely manner with the installation of our new BBQ. Leo "The Tile" guy installed the new tile on the outdoor island and seating area and it looks fabulous!! I would also like to give Leonel & Cristhian a 5 star review for their installation of the new BBQ Grill. read more

Went to 5 different bbq stores but found that these guys had the most knowledge about grills. I bought a beautiful grill that works in a small space. Had it delivered today by Leonel and Christian and they were very professional. They had to bring it upstairs, which is tight. they didn't bang anything! Super nice people to deal with in general. I'd recommend them 100%. read more

BBQ Grill Outlet - Coyote bbq grill - Grilling Equipment Near Me - Santa Ana, California

I bought my grill, stove, trash bin and all the accessories from Tony over two years ago. He was very helpful and educated me about what I needed and only sold me what I need. Two years later when I had a issue with something he was again very helpful and accommodating. I highly recommend this place to everyone. read more

Santa Ana Location review What an amazing sales experience! I was looking for a high end grill in the Lynx tier. I had I have done a lot of research and I do not like knowing more than the salesman when I making the purchase of the size. I had previously visited two other local barbecue stores and had acceptable experiences but wanted one more opinion. I was considering a Lynx, DCS or Alfresco freestanding Grill. The Barbecue Grill Outlet was easy to find and has ample parking. When you walk into the store it is well lit and welcoming. They have an excellent selection of grills of all price points. In addition they have lots of BBQ accessories, supplies and patio furniture. The store manager, Zack Caldwell immediately approached us and asked if he could be of assistance. I told him the type of grill I was looking for and he asked me some questions regarding the type of grilling I do and my cooking style. This was particularly important to me as I am a very experienced griller and smoker. He proceeded to show me the units that I was interested in, as well as a couple I had not considered. He was extremely personable. He had a very calm but confident style. He had encyclopedic knowledge about the grills and was clearly an avid barbecue guy as he answered all the questions I had including some esoteric ones about indirect grilling, smoking and rotisserie work. The best thing about him was that he was totally low pressure. While my wife and I were "kicking the tires", he printed out complete and well organized quotes for the final two grills I was considering. At the two other places I went to, the prices were identical, but they had to reference a catalog and hand write the quote or use a DOS based piece of ancient software which did not even have current SKUs. Here, the prices were clearly visible on laminated sheets at each grill. No mystery formulas or back room chats with the manager. Even though grills of this nature are fair priced and the quotes were virtually identical, Zack's personality, knowledge, and efficiency earned the sale. With Zach's help we ordered a beautiful Twin Eagles grill and requested set up and haul away of our old grill. It was promised in two weeks. Just over a week later, his order dispatcher called to set up the delivery. The grill was first sent to the showroom where it was unpacked and inspected. She was extremely pleasant and accommodating. She confirmed every detail to ensure that the grill arrived as promised. We took delivery 10 days after the order. The delivery and set up went very smoothly. The delivery people were very careful and did not leave a trace of damage even though the grill had to be brought through a narrow door and through the house to get to our patio. They set the grill up skillfully and even changed my gas hook up which need to be converted to 1 inch instead of 3/8 of an inch line. They reinspected the grill and tested it. Our entire experience was perfect from beginning to end. I couldn't recommend the store more highly and Zack was one of the best sales people I've ever worked with in any business. The grill is beautifully crafted and a powerful beast. It is a joy to operate. I just broke my baby in with a 2", 60 day dry-aged, bone-in ribeye. The reverse sear on the 1200° infrared searing burner was epic! Thanks Zack! read more

BBQ Grill Outlet - Grilling Equipment Near Me - Santa Ana, California

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Purchased a grill here a few years ago. Service and selection was great. Settled on a 3 burner Delta Heat. Seemed like a great grill for a great price. Over the past 12 months i have been having issues with the grill. A few lights burned out, the thermostat stopped working and the bumper guards have all fallen out. Was not expecting this many problems so soon. Had a Turbo grill for years from BBQ Galore and never had these problems so early in the life of the grill. Stopped by yesterday and the owner said they don't service the grills and gave me someone to call. Wished they serviced their own grills, so they can see the issues. May need to go back to BBQ for my next grill read more

Just found out about this place , let me say , Bob the senior designer has my trophy , he knows A-Z about all the products sold at his place, i went in there as a first timer with a few questions and came out with a million answers. I will definitely come back and recommend this place. Btw i came here looking for a valve for i fire put we just built... thanks BOB read more

BBQ Grill Outlet - Grilling Equipment Near Me - Santa Ana, California

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I had an old BBQ in an island so I was looking for a one-stop shop to take away the old and install the new. I called around and BBQ Grill Outlet was the only place that would do everything from start to finish. So even though they were way out of my way in Santa Ana (I live in the South Bay), I drove to their store to continue my conversation with Tony. Tony is a BBQ aficionado himself and answered every question I had including steering me away from models he thought cost more than their usefulness. Tony explained the current BBQ backorder was 12-14 weeks so I expected my install to happen in mid-November. However, things went quickly and the install was completed in mid-September! What a way to under promise and over deliver! The installation team of Leonel and Cristhian were fantastic. They were 45 minutes late (that was okay with me) but once they were here, they set up a pop up canopy and worked quickly using lots of tools and especially levels, over and over again. They cut into my granite countertop to make the new grill fit and added a stainless steel panel to the back where there would have been a big hole from the previous grill. The work is pristine and they vacuumed away the dust while they were working. They were a precision team and left everything in good shape when they were done. Leonel gave me a quick start lesson on how to use the grill and I am ready to go! Thank you to everyone at BBQ Grill Outlet in Santa Ana! read more

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Got this 18 foot Brazilian & traditional American custom setup. It's perfect! Big thanks to Victor, Jose, Nick, Toni and Lisa for making this dream come true. Professional, experienced, and just get it done people. It wasn't easy, I'm a perfectionist, but they simply got it done. I highly recommend the BBQ Grill Outlet!! read more

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Bought an entire outdoor kitchen from BBQ grill outlets and everything looks great. Specifically, Jose and Blanca were awesome to work with and went out of there way to help me out. Highly recommended. read more

I was referred to the BBQ Grill Outlet and they did not disappoint. We worked with Tim at the office and the install team of Jose and Nick and everything came out as planned and they provided excellent customer service anytime we needed anything. I highly recommend you check them out and see how they can make your backyard dreams come true. Thanks again. read more

Finally...today I came in to see about purchasing an outdoor grill for my stand-alone BBQ area. As I walked in, I was greeted by a very very TALL sales rep name Tony. He was really laid back and friendly. I started asking questions about the difference of high-end grills and he took the time to show me all the details of each brand. I was only interested in the following brands and they had them all. They had Lynx, Fire Magic and Twin Eagles. The one I was really wanting to check out today was the Lynx grills. Man, I felt like I was in stainless steele heaven as soon as I saw it. There it was, all nice and clean, shining and gleaming for me to check it out. Tony owned one too and he let me know the difference of the one I liked versus the other 2. Lynx was like the Mercedes to the Toyotas in grills. We talked about everything it offered to make my grilling dreams come true. I was sold.... just had to go and make sure the size will retro-fit into the existing one I had at home. SERVICE - Tony was professional, knowledgeable and not pushy like all the other sales people in this business. STORE - This store was clean and well equipped with grills, grill accessories, high-low end model grills and anything else that deals with BBQ-ing. FINANCING - They do offer financing for the folks that would like to finance their purchase. Their financing bank is Wells Fargo and they have a 6 months or 1 year plan. DELIVERY/INSTALLATION SERVICE - Yes they will deliver your grill for $65 and can install any purchase for a flat fee. ISLAND DESIGN/INSTALLATION - Yes, they make islands and will install it for you if you are looking into designing and getting an outdoor grill. I will be calling them back soon to place my grill. I cannot wait to grill and sear some steaks, chicken, burgers, fishes and everything that I can put on a grill. See you soon Tony. read more

BBQ Grill Outlet - Grilling Equipment Near Me - Santa Ana, California

I had a wonderful experience with Tim and his whole team. They created a custom built in BBQ for our yard, and made the experience not only painless, but pleasurable. The staff who came to install were lovely and safe in Covid times, and explained how everything worked before they left. Wish I worked with them sooner, highly recommend! read more

They have a great selection and referred me to a brand that had a great sale on so I bought it. They installed the grill, referred me to the free grill cover and didn't charge me the second hour of installation. No problems read more

We just received our BBQ island cabinets and appliances yesterday, Jose, Nick and Crist delivered and installed the cabinets. The cabinets were exactly as planned if not better. The installation went easier than I thought it would, thanks to the great installers, Jose, Nick and Crist. Thanks for everything, you have a customer for life! read more

OMG so easy working with the entire team at BBQ Grill Outlet! We recently had the backyard renovation project from HE!$ and BBQ Grill Outlet was the only company that made things easy for us. We had several delays with the pool and other construction and Tim Hopper and Tim Sullivan wanted patiently until we were ready. Delivery was AMAZING Leonel and Cristhian were hands down the nicest guys ever. I absolutely love our new BBQ island (it is literally better than my kitchen). As soon as the beer is cold everyone at BBQ Grill Outlet can come by for a cold one - you deserve it! Thank You! Brinda & Tony Acosta read more

Customer service is truly a s. show. Had problems with two pieces within one month after installation and each time zero engagement or care when I called to address the problem, they simply pass the buck to the manufacturer, who is even worse. Very sorry to have given our business to these people. read more

I haven't transacted business yet and already love this business. Been in there a couple of times sourcing our plans and they have been very generous with answering questions, directing our concerns and ideas, and overall being no pressure and just helping. They have a huge selection to consider and ponder. You could spend an hour there just exploring. A few contractors who I've contacted who work with them say only great things about the company. Looking forward to working with them more as we lock in our plans. read more

Had great service Tim who helped me out was very educated on the products and helped me find the smoker I was looking for and they had it in stock and I will be smoking tonight read more

Had a full custom job completed -- Built in BBQ, side burner, and sink. A really good experience and fair price. I shopped around the other options first. The cheapo route is to go with one of the places that sells full prefab units or builds islands "custom" to your measurements and then basically drops off the completed island at your house. That method will save money, but won't look fully built in and custom. The fancy route is to have a contractor or masonry pro build the unit onsite from scratch. That ends up costing far more (double probably) than the BBQ Outlet method. BBQ Outlet builds a steel frame offsite and then completes the installation onsite to make it appear fully built in at your exact specs. I don't think anyone can tell it's a steel frame and not technically "built in". The design and sales process was great with no cheesy sales tactics. The tile installation was perfect and the final install with Jose great. All requests were granted including making sure the stucco matched up with the existing wall perfectly. Money well spent. read more

BBQ Grill Outlet - Was able to design a floating counter to allow continued access to the doggy door. - Grilling Equipment Near Me - Santa Ana, California

I had been wanting to buy a new grill all summer. I knew it would require customization to my outdoor countertop (with cinderblock support) to accommodate a larger size than my old, broken grill. Gary was very helpful on the phone - he confirmed that the exact grill I wanted was in stock and I was pleasantly surprised that they had an installation team available in just 1 week that could deliver and perform the custom install required. When the installers, José and Nick, arrived, they were very efficient, caring, and capable. There were some tricky aspects to the cutting of the countertop that they handled really well. These guys worked hard and I am very happy with the thoughtful custom installation. The result looks fantastic! read more