Great selections awesome service knowledgeable staff. Got my MTB parts from this spot, had them…read moreservice a couple of my road bikes as well.

WILL UPSELL YOU ON PARTS YOU DO NOT NEED AND FORGET WHAT YOU ACTUALLY BROUGHT YOUR BIKE IN FOR…read more I needed my rear brake tightened. After waiting more than two weeks to get my bike back, I discovered that the rear brake was still loose. When I asked the mechanic why he had called me to pick it up when the issue had clearly not been fixed, he responded, "I didn't know that's what you needed fixed." Did he forget because he was too busy trying to upsell me on unnecessary parts and services? Waiting over two weeks only to receive my bike back with the original problem unresolved is unacceptable. I would not recommend this shop

The absolute best in the area. Can't go wrong with them. Kind, honest and professional- what more…read morecan you ask for these days?

I needed a new wheel for my enduro bike. They walked me through options and found the perfect wheel…read morein my price range. They built it up and put it on the bike. Great stuff with knowledgeable friendly staff.

I had a flat on my fat tire e bike and these guys really helped me get back on the road quickly. I…read moream appreciative of the knowledge and advice I received. I hope to do more business with them in the future.

Great store! Helpful staff and a broad inventory of bikes and accessories. I'll go back for all my…read morebike and e-bike needs!

Love being able to support this local business and buy products from local companies -- a double…read morewhammy! Prices were good - similar to Amazon. Pickup can be as quick as same day, and if they have it in a different store, it seems to take 2-3 days. Their website has all their products and availability -- their selection was surprisingly huge. Their online ordering system is super solid! I was very impressed. There were a couple of small things that left me scratching my head (like it wasn't clear that if you buy one thing in-store and one thing that has to be moved if you can pick up the first thing early), but not a big deal. If you trust the process, they will deliver.

Took my mediocre bike in for repairs. The technician was a little bit rude, and quite arrogant…read moreended up costing me $200. The bike is probably not worth that and the problem was not fixed now I have to bring it back in and have them fix it again. I am not satisfied. I'm actually quite upset.

Let me tell you a story about how Seth saved me from a dumb dad move and thereby saved my weekend -…read more Busy weekend out on the island with the fam, lots of hustle and bustle - in the midst of a couple days where it feels like nothing is going quite right on the family front. Looking to turn things around, I decide to install the kid seat on the back of my wife's bike for our 2 y.o. so we can do the ol' family bike ride (that'll fix it!). In a moment of overzealousness though, I give that over-tight, cheap screw in the back of her bike a turn-too-many with the allen wrench: it's stripped, but maybe salvageable. But what do I do? I think, "I can still get it...." So I jump back in there: cheap screw vs. cheap allen wrench, and I send that screw straight to The Land of No Return. It's never coming out now. Enter Seth and Meat Machine. Now, mind you, I had already been down there the day before - or my wife had - for another bike-related issue (I told you - it was that kind of weekend). So, I limp in there, figuratively speaking, and in my shame I present El Strippo to Seth. What does he do? He doesn't make my feel bad. He doesn't hesitate. Immediately, almost un-questioningly, he throws that bad boy up on the lift. He explains that this is not going to be easy and expresses concern that he'll break the head off the screw and then it's done (the seat is never going on in that case). He tries one expensive hex after another. No dice. Last resort: he busts out the blow torch. "Let's put a little heat on it." And he does, and, like magic, that baby starts to move! With the turning of the screw, hearts lift, hope returns - the screw it out. The day - the family bike ride - is saved. No charge. I headed outside and, literally, the clouds cleared (though I'm not sure I credit Seth with that one). But he and Meat Machine did save the day, no doubt. Great little shop. Friendly helpful guys. Very grateful to them! Thank you!!

Easy to reserve online. Superb service with friendly and…read moreinformative advice for our day. Great experience with the electric bikes and so much fun. They give you everything you need from helmets, bike locks, and an insulated pack on your bike. Worth the price for a great way to explore SJI. Highly recommend!

I got my bike seat post cut. It was $20. I am really happy with the new length. While the post was…read morebeing cut, I was looking at possibly a new seat. These guys measured my sit bone width and made recommendations but did not push me to spend any money at all. They said try out my adjustment first then come back if it still hurts. I will for sure go back

We met with team today about E Bikes and he was awesome! So knowledgeable and patient! Best…read morecustomer service ever. We have bought all of our bikes from Greggs and it is the customer service that brings us back in every time. Thank you!!!

I purchased a freewheel for my single speed bike. Staff was great, answered all my questions,…read morehelped me prepare/train for STP.

I actually don't know where to start! The customer service, support, speed, technical expertise…read moretop Notch! I had a flat tire on my Cannondale Lefty while passing through town. Mark fit me right in! Fixed my tire, adjusted my brakes, greased the chain all in 20 minutes. His shop has lots of awesome bikes forsale, gear, parts etc.! Also this is a family owned and operated store and this is who I want to support! A great thanks for your help!

My wife and I have had the best experience with Pete and his team at The Broken Spoke…read more Where many bike shops feel daunting or non-inclusive, The Broken Spoke demolishes that barrier. As someone who used to cycle avidly, gave it up, and came back after a decade, I can attest to the massive benefit of TBS and Pete's approach to cycling. For novices, everyone here creates a welcoming environment with no aggressive upselling or scoffing. Every question is thoughtfully answered and they take their time. They've built up an incredible community and every time we stop by we see regulars. Group rides on Thursdays (looking forward to those!) also help with community building. I can't stress enough how lucky we are to have Pete and his team in our town.

Knowledgeable with good selection. No pressure. Great location. Excellent E-bike rentals.read more

Had to jump on here after our fantastic vacation up in this area. What a fun way to see the town…read moreand hop on the ferry and tour around. This shop had all our EBikes ready and waiting with names on them. We quickly signed our paperwork and were off. Some of our group could have used more gear instructions vs when the power would kick in- say up a hill what gear to be in but- through some laughs they figured it out but thanks again- beautiful sunny summer day and they were great

quick to sell slow to repairBike shop for the Rich and wealthy with a bad attitude to match…read more After bringing my Bike in For simple break and tube was told it will be a week. The next week I went in. The guy fixing my bike was also selling the high priced bikes. My bike was due to be finished and waited 30 minutes While the kid ran back and forth . Poor service I had to take my bike back because the brakes did not work after being fixed. I dreaded the brow beating but needed my bike fixed. No apologies only Tim's snarky remarks. After telling the young guy I will wait. Tim spoke up "We cannot always fix it on the spot" was uncalled for after I had brought my bike back from last weeks repair job. Meanwhile other customers were bringing tires to the front desk Adjusting there cleats ext. Again 30 minute wait while sales are juggled. Had Bought a new tube Because of BlackBerry thorns And had the brakes fixed. Got home the brakes are still not fixed.