Excellent store! A nice selection of Fenders (New Squiers but some cool used stuff as well.) I've…read moreheard good things about the guitar instruction program but, being from out of town, I wouldn't know. Staff was very helpful during my visit.

A great music shop on Oregon's south coast. Despite the only one star review by a disgruntled…read morevisitor, Orcoast has some high end quality instruments as well as a variety of world folk instruments and budget priced guitars, ukes, and other stringed instruments for beginners. This is that old school brick and mortar shop, a welcome relief from superstore neon bulb lit outlets with the same old same old. Add personalized service by two of the nicest owner/ sales folk and you've got a music place in a historic town near the best beaches nearby.

This place is great for accessories for instruments, instruments itself, and awesome customer…read moreservice and employees. The BIG MASSIVE PROBLEM are the repairs. I've gotten I think 5 repairs here and they have either made the instrument worse by introducing a new issue or just not helping the issue at all. I recently went there for a repair for my instrument (a woodwind with a reed) and they even gave me the repair for free! Uh, new problem, my instrument now sounds like shit and is super airy. They also claimed that there was actually a note that wasn't working and that they fixed it?? Spoiler alert, I used to be able to play the note, NOW I CANT AT ALL! Awesome! It makes the instrument squeak I will probably continue coming here for stands, reeds, etc. but I think I'm done coming here for repairs

This is our second time visiting this store. Gabe always makes us feel welcome, he goes way above…read moreour expectations. We had a request that was unusual and Gabe spent as much time as needed to help us. While we were in the store people came in and Gabe greeted each one as he greeted us. His store is very well organized, clean and welcoming. My wife and I are very happy to have found this store. We highly recommend this store to anyone who needs help with anything music.

Artie was amazing to work with! Packed the guitar totally bullet-proof!!!…read more Couldn't be happier - Thanks!

Walked in with my friend to check out the shop just looking around. We picked up the first 2…read moreguitars on floor stands near a big couch and played for 30 second, immediately a worker there walked up to us while on a phone call telling us "I can't have this right now" and told us to shut it up. If you're going to tell us to stop playing or that we were being loud, there are much more professional ways of going about it. It's a guitar store, we're gonna play the guitars your selling.

They listed a PRS SE Custom 24 Laurel Burl Limited as in stock June 5, 2019. All the other PRS…read moreauthorized dealers correctly listed that guitar as a "Pre-order". I confirmed with PRS customer service that these were on pre-order by all the dealers. So I emailed Rusty Frets on Reverb "So this is not a pre-order? PRS says they have not started shipping these yet.". It is now June 23 2019 and Rusty Frets has not responded. I would avoid these guys.

From the owner: You found a boutique guitar shop for the working class guitarist. Great gear without the huge price…read moretag. We give you the kind of attention to detail that a smaller shop can offer and we treat your order as if it is our own. We are authorized dealers for Paul Reed Smith, Schecter Guitars, Marshall amps, Line 6, many effects pedals, like Keeley, Dunlop, Electro Harmonix and more! Our 60-day return policy is the best in the business, so you can feel comfortable ordering with us. Most importantly, if we don't earn a 5-star review from your order with us, please let us know how we can earn it. We rely heavily on your feedback and reviews! NOTE-We are primarily an online guitar shop, but appointments can be made if you are in the area. Thanks!

Went in to check out some guitars with my hubs. Literally overwhelming walls of guitars in all…read moreprice ranges. Felix came and helped us sort through all the choices and patiently explained the pros and cons of various brands and styles. Hubs wound up with a great mid-range guitar. Really appreciated the selection and low key approach.

Bought a second hand guitar from Guitar center's website. Spent over $1,000 on it. It took a week…read moreto be shipped to the Eugene location. That's fine. Upon its delivery I discovered several issues with the guitar, fret buzzing, g-string buzzes when plucked, Floyd Rose bridge uneven, And it wouldn't stay tuned really. I brought this to their attention and they were really cool about comping me for the $150 "platinum setup". The setup is advertised to leave one's guitar playing in flawless condition. When I turn the guitar over to their guitar tech him and I went over the guitar together recognizing the issues I just mentioned. A week later I get a call from the text saying the guitar is playing fabulously and it was ready for pickup. I was at work so I had my partner pick it up. The condition that the guitar was in blew my mind, I couldn't even tell what had been done to the guitar other than the new strings they put on, there was just as much if not more fret buzzing all up and down the neck, The Floyd Rose bridge wasnt just uneven, it was set at a steep incline. Also the whammy bar housing was loose. Turns out that's what was making the G string buzz. Which I fixed, along with every other issue. Also was tuned to open C. When I specifically told him drop B. The fact the tech guy told me on the phone "the guitar is shredding now bro", is laughable. What unprofessional results.

You know you're in a great music store cause it feels like you're visiting new friends. So amazing…read moreto find this place Daniel did some solid work on my Sheraton II, I haven't put it down since I got it back. It's like a brand new guitar, but it actually plays better than when I first bought it. My next move is an actual guitar purchase from this music man and his great shop. Grateful

Stopped in for first time today. Tried out some great guitars (they even have left-handed ones)…read more Had my guitar restrung quickly and affordably. Found staff very friendly. Feel very grateful to have such a good music store close by.

Really cool shop. Really bitter owner. I was totally going to buy some things from them but the…read moreattitude made me walk out the door. I was real nice and only asked a couple questions. Every question was met the type of sarcasm trying to belittle me. If he feels like showing you respect, it could be worthwhile but the prices are leaning high. There isn't much else around so it's worthwhile, with respect. Without respect, definitely not worthwhile. You can order things online and shipped to your place for the same prices or less.

Excellent customer service. All the staff was kind, honest, and helpful. I have also attended…read moreseveral of the Tuesday night bike rides which are very fun. They can get you whatever you need for you bike.

Very helpful and supportive. Great advice as we worked through possibilities on instrument repair.read more

Wow, this is service at it's best. So the first time I experienced Windsmith Music my daughter and…read moreI were shopping for a violin for her. We came to try a few of the violins they had. They were great about explaining the different choices they had and talking about some of the different sounds each violin might produce. My daughter tried the four that were in our price range and didn't really experience anything remarkable. So ultimately we ended up playing a German Violin that had the sound she was looking for. Something about being made from wood from the Carpathian Forests, seemed to make a difference :) But I wouldn't hesitate to buy a violin from them. And personally, I'd love to do that b/c their service is so great (more about that next). So recently, we had a problem with our silent (electric) violin. One of the strings was starting to come apart a bit so we decided to get new strings thinking that would fix the problem. We brought the violin back and found out the problem was still there. So we called, and they said to bring the violin back and they'd take a look. We dropped it off and then about a day later they figured out it had to do with a finger guide we had wrapped around the neck which was coming up just enough to cause a problem w/ a couple of the strings. What impressed me though was how kind and helpful they were throughout the whole process. Cassie was the one helping us and she was AMAZING! So basically, the problem was all on us. We are the ones who caused this issue (not them). Yet they took the time to research the problem to try and figure out what it was, then figured out the issue and got us taken care of. Then on top of that we weren't charged anything. At one point they even offered to drop our violin off in Corvallis (where we live) to save us a trip back into Philomath. PRO TIP: If you're traveling from Corvallis, I recommend calling first depending on what you might need. For example, the person you may want to speak with or work with may not be there when you stop by so it might be wise to call again just to be sure. But they truly go above and beyond, give great service, their pricing is very fair and reasonable. We're fortunately to have such a great music business here in the area and I'm excited for the next time we'll be stopping by!

We love everything about RiverCity Rock Star Academy!…read more My daughter is about to start her 4th program with them, the Saturday Rockers. These programs run each season, with summer being a bit shorter than the others. She takes electric guitar lessons in the program, which teaches students not only how to play their instruments but also how to play together as a band. Each session includes one-on-one private lessons (which can be done anytime), then 2-hour band lessons (on Saturday in our case). So some students are learning guitar, others doing drums, bass, keyboard, or taking vocal lessons. They select a playlist of songs they want to learn and rehearse together, with full support from the instructors every step of the way. At the end of each program, they perform live in front of an audience. Sometimes it's mostly parents, other times they do shows in town, like at The Barn or Grand Theater. It's been very motivating for my daughter, and I started taking private lessons there myself recently. Every staff member and instructor genuinely cares about the success, safety, and satisfaction of the students and it shows. I think the pricing is very reasonable for everything you get, and there's not many places that do anything like this. It's a great location, too, because they can really play loud without disturbing anyone, yet it's also very close to downtown and lots of little restaurants to check out nearby. From the front, it may look small but once you go inside you and see how many rooms the place has, you'll see it's actually very spacious inside. There's also a good selection of guitars and gear to buy, with no pressure and very helpful staff. Check out their website and social media, or stop by and give them a try!

Am I the first person to review RiverCity Rock Star Academy on Yelp? That would be my honor…read more Why is a guy from Chicago raving about RiverCity Rock Star Academy? I could list 3 things but I'll focus on the third point. I purchased a beautiful white/white Jet JS-400 Guitar from Oregon, long distance. That process went great. 1) Timely updates in email. 2) Wonderfully packed. 3) Great SETUP of the guitar. I took the guitar out of the box and it was flawless. I tuned it, that was simple. The guitar played great out of the box. Normally you need to spend $50 getting a guitar "set up". Putting on new strings and making sure the "action" isn't too high. The "action" on my new Jet Guitar JS-400 was perfect. Let's call it medium. Too high and it's hard for a beginner to press down guitar strings. Strings too low and you get "fret buzz". My Jet guitar from RiverCity Rock Star Academy played great out of the box. Her Slovenian name is "Bela" pronounced "bay luh". (Jet Guitars are owned by Slovenians.) RiverCity Rock Star Academy staff are wonderful. Buy a guitar from them locally or long distance. Best Wishes from Chicago, IL Richard