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Hardware Express

2.8 (12 reviews)
ModerateHardware Stores
Open • 8:00 am - 7:00 pm

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2 years ago

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6 years ago

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7 years ago

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8 years ago

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9 years ago

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12 years ago

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11 years ago

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Builders FirstSource - Bright sitting area with two wooden accent chairs featuring woven backs and colorful patterned pillows, positioned in front o...

Builders FirstSource

(8 reviews)

$$

Doing a major project at home and had some basic knowledge about things. The staff here were not…read moreonly extremely helpful and kind but looked out for me on pricing, and advice-- to the extent even of recommending a trusted contractor for an estimate and review of the project. Dylan went way out of his way on every level-- on a Friday nonetheless driving in the opposite direction of his home to bring me materials cut to specifics... that I could not fit in my car! Look you cannot get any better than this building supply place! As a woman and as a single mother, I highly recommend all the ladies needing diy assistance from a decent human to go in and ask for Dylan. He even made sure to give me a coloring book for my baby boy. The man loading the materials also has a baby #5 on the way. I made one single stop here and left with a better feeling despite going home to polish a turd. God bless every project walking in this door.

I thought I was being too sensitive about my treatment as a woman shopping here until I came to…read moreread the reviews and saw that other women were treated poorly or ignored. The guy at the customer service with a pony tail acted annoyed by my presence in the store and then he started rattling off specs like he thought I would not know what I wanted. But of course I knew exactly what I came for, so he got quiet and huffy as he rang up my order. Then as I was leaving he was like "Bye Buddy!" I will never shop this place and I don't recommend women spend their money at this business there are plenty of other places selling lumber in town.

Aaron's

Aaron's

(3 reviews)

My recent experience at Aaron's was highly unprofessional and disappointing…read more Store manager Sarah after being corrected on her claims of my signed agreement by me and her regional manager Jarod, hid in the back room during my transaction, texting inaccurate claims about my behavior to RM Jarod while her team struggled. Employee Deagen was openly dismissive, stating he had "2 days left" and "didn't give a f**k," then escalated with ignorant rants and insults until I had to tell him to stop. Brittany was left to handle everything alone and was visibly uncomfortable. She falsely said Sarah was in the bathroom (she was hiding and the womans bathoom door was open), and the process involved repeated errors, claims of slow systems/malfunctioning machines, and multiple backroom trips for basic information. I've never seen a store manager avoid responsibility so blatantly, it's shocking and unacceptable. That said, my dryer and chair were delivered successfully, and service has been great with the team whenever Sarah is not involved. Aaron's should ensure managers are present and accountable, even in difficult situations, and strongly consider re-evaluating management at this location.

Major attitude issues w/ Sarah the manager. She is the…read morebiggest B--ch in town easily. They rip you off so bad here.. there really should be a law against corporations that target and take advantage of poor people. I advise anyone considering buying here check the prices elsewhere first. Aaron's markup is ridiculous. LED Bluetooth TV stand : Amazon & Walmart- under $200 Aaron's - $2000+ F your store and F your lack of customer service & customer appreciation

Hardware Express - hardware - Updated May 2026

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