Came in with my husband to find two outfits each for an Indian wedding and sangeet. The woman…read morehelping us was so great and found us outfits based on the color schemes we had in mind. Great service and great value. Amazing selection and high quality clothing.

After my second unpleasant in person experience, I still chose to buy from here due to the good…read moreselection. The customer service sucked through and through. I bought a LOT of jewelry. But 2 of my unworn earrings broke (see pictures). I tried calling to get them repaired and the employee straight up hung up on me twice! What a foul way to treat your customers. As a brown person, it's very disappointing to see a business being run this way.

If you are looking for one of a kind dress that is not mass produced and will fit you like a glove,…read moreLuly Yang is the place to go. Growing up in Seattle, Luly Yang was the first place we went to try on dresses. I was a bit nervous as I usually have a hard time finding dresses that fit perfectly and my mom is super judgmental. Meg and Stephanie greeted us and were so nice and welcoming. We tried on a few dresses and they really set the bar in regards to the fit, material and customer service. We had a few other appointments already set for the week, so I wanted to wait to see those appointments through before deciding and they were so understanding. (We had other studios who really tried to pressure us to purchase day of-even offering discounts). Another plus was there was no fitting fee to try on the dresses - unlike all the other studios we went to. We did end up coming back and getting my dress at Luly Yang. They were amazing through the whole process and they work with you through each step. I loved being able to design my dress and pick out the materials. Luly was also there to help make the dress look perfect and Mei was amazing with alterations. I can't wait to have to another opportunity to work with them in the future!

My experience was so so and then I met FATIMA, shortly after she was hired, at first I fell in love…read morewith her beautiful French accent then we created a relationship and I saw her beauty inside out. She truly transformed my experience. My dress went from a beautiful vision to a reality. It was absolutely perfect, everything about it. I learned and felt the love and intention that Luly puts behind each design. My dress became mine and more special when Luly told me what she liked about my dress. She, herself, is so inspiring, a beautiful and authentic, powerful, and strong woman with incredible style. Not only my dress, I loved my veil and each part of my dress- Luly and her team were patient with my particular requests and perfect desires. The shop itself smells amazing! The entire environment from the smell to the beautiful pressed gowns in the windows, the white bridal room, the incredibly sweet team, and the attention to detail would make most people believe that the dresses are out-of-this-world expensive however, I think they are priceless because of how special, intentional and personal the entire experience can be. The last year of relationship with my dress, Fatima, Luly and staff has been 5 stars. If your first experience or interaction is less than I am making it out to be, I recommend giving them another chance, meet Fatima, she will meet all her promises and truly make your experience the best she can. Oh and for kicks, my photographer was Peter Mahar, I posted a couple photos- so you can see this perfect dress that made my wedding dreams come true. Enjoy your experience!

My daughter and I came from out of state to purchase a prom dress. The shop was beautiful and very…read morewelcoming but Ashyia made it perfect. My daughter said she felt beautiful and special, which is exactly what I wanted for her first ever dress fitting. Thank you so much Ashyia for making her feel seen and beautiful and for helping her find the perfect dress! What a wonderful experience!

I have so many mixed feelings when I think about how my dress appointment here went. I felt…read morewelcomed when I arrived and everyone was nice the vibes were good. All of their dresses were lovely but they only had what felt like a few simple but lovely elegant to choose from which is what I was looking for When I landed on the dress that I liked the most (out of the ones that I wanted to try on) I suddenly felt very pressured to purchase it by my fitter. In hindsight it was the wrong dress and I should have been at least encouraged to think on it and come back for such a big purchase but was not. I ended up buying the dress and was pushed to buy a veil without being told it was $500! (Until i was handed the bill). It unfortunately continues, as most of those buying a wedding dress, this was my first time. I had tried many things on but only ordered once. I trusted my fitter and she asked if I wanted it "a little" smaller or "a little bigger" I obviously went with a little bigger only to receive a dress that was HUGE. I later found out that most places order to your largest size and don't take into account the style of dress you picked and you just have to trust the stylist to help advise. I have a small chest and waist but wide hips and if I chose a form fitting dress my largest size would be needed but I chose a ballgown. So I took home a dress that could absolutely not be worn and had to be fitted so much that the top hardly resembles what I bought. Looking back the vibe was great and the people were nice but it was missing the guidance and support that I think is needed for wedding dress shopping. You typically only do it once or twice and it is made such a large deal there should be space to think about things and also know what is being organized.

It is extremely difficult to find a wedding dress under a budget, and I have tried on 40-50 dresses…read more(just hoping they would fit or work or ANYTHING) before I came to Seattle Bridal Rack. I was honestly pretty fatigued by that point and it required a calm sales associate to help my bruised ego. Thankfully, Seattle Bridal Rack was AMAZINGLY sweet, gentle, and not pushy at all. Other bridal salons would try to bully me into buying a dress but here, they were kind and patient and let me process the dress itself. Months later I'm wearing it at my wedding and it is the most beautiful I ever felt. I am incredibly lucky to run across this dress. You are a hidden gem and I have told all the other brides I come across about you. Thank you for making me feel like a star!

What a wonderful experience! I regrettably shopped at four different shops with Seattle Bridal Rack…read morebeing the first. By far this shop was the best as far as service, selection, and pricing! I love how they had dresses that were close to your size, I feel it's easier to see how the dress will look after alterations. Ashyia was my stylist and she was the sweetest and the most helpful! Her calm approach helped settle my nerves and made me comfy. She was great at picking out styles and very kind when I got emotional. Let's normalize wearing wedding dresses whenever we want so I can shop here again lol

Everyone here is so friendly and helpful. I fell in love with a dress for a special event that was…read morejust around the corner. They took care of alterations so quickly. It had a lace overlay thst bulged in some spots when they took it in but the owner went above and beyond to fix it right away. They have amazing dresses, customer service and prices! I will definitely continue going back for my alteration and special event needs

I had a great experience here for not planning on going shopping. I just happen to be at the…read moreFactoria Mall walking by when I saw a hot red dress in the window that I had to try on. The staff person was very helpful and accommodating. She was very knowledgeable about the designs as the store is a local fashion designer and her products. The staff person was attentive and very friendly. There were no high-pressure sales. The items are a little bit more pricey although I felt like I got a good deal on my particular evening dress. I think the price point is right on however for a boutique fashion shop with one of a kind designs. I will definitely be back again for more night out on the town outfits. Oh, and for those who don't do cocktail or formal type dresses they also had Casual wear, accessories and small gifts to sell as well.

Jacinta altered my wedding dress for me and had me looking SNATCHED!! Very affordable prices and a…read morekind lady. Highly recommended!

The place is located in Tukwila region where there is a cluster of local businesses nearby the…read morestore in the midst of construction mayhem *gentrification*. I went here to get a dress from a boutique tailored that only had a size that was too big, but I loved the dress so much that it was worth getting it stitched together! With minimum pleasantries (something I deeply appreciate) Jacinta knew what I wanted the dress to be. After she worked on the dress, it was ready the very next day and it fits like a glove! Thanks for great service and attention to detail.

Came here looking for a traditional outfit for a wedding I was attending in India. The owner was on…read morethe phone when I walked in, so there wasn't much of a greeting. I did a lap around the store - passed by the more expensive lehengas in the back corner and ended up towards the front to ask questions. I am plus sized so one look at me and the owner was like no sorry we don't have anything in your size. I didn't question anymore and walked out. I then came back to the store a second time with friends who were also attending the wedding who were looking for something to wear and the owner was a lot more attentive to them. She even tried to pick out some things that she thinks would have fit. I just wish the customer service was consistent whether I came with friends who could fit into the clothes vs just myself. I would say. if you are on the smaller side, this could be a great resource for traditional clothing or jewelry depending on how much you are willing to spend.

I've been here several times now and have bought some beautiful items. Also everyone is so helpful…read more As someone who loves Indian clothing, having traveled to India, I find it best to buy clothes in person instead of online. They have a great selection and many assorted sizes.

Everyone at Idina was so kind and helpful! Especially Nadia went above and beyond to help me and my…read moremom with the dress of our dreams. I came looking for a second wedding dress after I disliked my first. I had a tight timeline and they were able to completely customize my dress and have it altered on time. Their seamstress Julie is so talented and also helped transform my mom's old wedding dress into a welcome party dress! Could not recommend them enough.

0 Stars! I paid $1,185.95 plus a $200 tip for a prom dress for my daughter's senior prom, and the…read morezipper failed on the big night! When I contacted the shop, they showed zero sympathy for how important the evening was and offered no apology or compensation whatsoever. They insisted that if the zipper was going to fail, it would have done so in the store -- "never" outside of it. Their solution was to fix the zipper the following day, which was completely unacceptable since the dress was needed that night. To make matters worse, they wanted me to drive over an hour to University Village at 3:30 PM on a Saturday afternoon with my daughter stuck in the broken dress so they could "inspect" the zipper. My daughter was part of a group of 11 seniors headed to professional pictures, dinner, and the prom--time was extremely limited. This lack of understanding and flexibility made a very stressful situation even worse. When I expressed my desire for a refund, I was told it was outside their 30-day window and no refund or exchange would be offered. When we purchased the dress, we were told we had to buy it immediately to have it in time for the dance--essentially protecting them from any responsibility, no matter the circumstances. Adding insult to injury, when my daughter tried contacting the woman for help to get out of the dress, her calls went unanswered and were never returned. We were also wrongly accused of zipping the dress incorrectly and misaligning the zipper teeth. Anyone who has dealt with formal dresses knows it takes more than one person to zip these dresses. None of the teeth were damaged, and the zipper was not misaligned -- my daughter was fully zipped into the dress before it failed. They clearly don't care about your special evening; the money is the only thing that matters. I cannot recommend this shop for formal dresses. There are shops that care far deeper than your pockets. This is not one of them!!!!