1. Bay Carpet

    0

    Queens, NY

    Bay Carpet

    4.1 (41 reviews)
    Open • 8:00 am - 6:00 pm

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    Services - Bay Carpet

    Carpet installation

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    BEFORE

    A quick in-store visit got us a convenient at-home (and on time) visit from Phil, complete with samples that we could match against our existing flooring. He took his measurements and went over everything in detail. At no point did the visit feel rushed. On the day of the appointment, the installers were on time (they were actually parked outside a little early). The head installer was careful, polite, professional, communicative, and the crew of 3 went right to work. While we did some prep work (moved EVERYTHING except the couch, vacuumed to minimize dust, and left clear access), they took over and were finished in a few hours. At one point we noticed a slight factory defect on three planks that could only be seen from a certain angle and lighting. They quickly and without any problem corrected it before leaving. I've included photos (before and after) since a picture says almost as many words as I do. A little back story: We paid to have them remove our existing carpeting, which after 20 years of foot traffic, kids and a dog, had done its job. The Bay Carpet family were the original installers. The rug never buckled and the seams were flawless and invisible even after 20 years. Amazingly, the padding, tack-strips, and underside of the carpet looked almost new. This is a testament to the longevity of their workmanship and materials. I needed to include this info as well.

    Kitchen
    Tia B.

    I was greeted warmly by Dan & later Joanie. Dan showed me linoleum swatches/samples. They were all current designs/styles and colors. The prices were affordable by the square foot. To my surprise, an appointment was made for someone to come, measure, and assess the floor/room within a few hours. Mark came and measured the room with technology. He explained that the condition of the floor would need to be upgraded (enhanced) so that the linoleum would last. The installers (Gustavo and Frank) came on time the NEXT DAY. They re-measured the room. Each step was explained and completed. They left the areas they worked in neat, clean and they took any extra debris/materials with them. They were very courteous and worked quietly, conscientiously & efficiently. I am very happy with the quality and professional work they did. The price was competitive for the amount of labor, materials, and linoleum together. The work quality was well worth it! Bay Carpet Glendale has great customer service with diligent and efficient workers. I strongly recommend them. OH! I forgot to mention that they did my neighbors kitchen the same time! She asked Mark a question and the next thing she was having her kitchen done.

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    10 years ago

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    Review Highlights - Bay Carpet

    “Appointment time and Phil shows up just as scheduled in a really cool retro varsity company jacket.”

    Mentioned in 9 reviews

    Read more highlights

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    Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

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    Morris Park Flooring - Here are photos from start to finish of a large  8 floor apt building located in the Bronx done by Morris Park flooring..

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    Bay Carpet - carpeting - Updated October 2026

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