Wonderful local business!! I have a super small kitchen and…read morethey gave me a great price on a quartz countertop that was a sample. They cut it for me and everything went smoothly

I visited about a week ago and was so blown away by the customer service. I needed a few pieces of…read moretile cut. Everywhere I contacted in Midtown Manhattan said they couldn't do it. Finally, someone suggested I find a time fabricator in the Bronx. This was my first call in the Bronx. I wish it was my first call overall. Whereas everyone else said "No," the owner here said "Yes" before I even finished asking my question! When I visited, the staff did an excellent job making the tile cuts - the guy who made the cuts exhibited great care and precision in his work. Excellent customer service!!

I highly recommend Marcos & Bruno to anyone looking to install kitchen backsplash or other tile…read morejob. I hired them for my kitchen backsplash and am thoroughly impressed with the results. From the first reachout, communication with Jessica at the front desk about a site visit was prompt and reliable. Note that there is a non-refundable $25 quote fee. Marcos stopped by and efficiently and professionally laid out the scope of work. I received the quote a few days later, which I felt was relatively reasonable. Bruno's communication about the job was always clear and prompt. Marcos and his colleague worked so professionally, diligently, and thoroughly, while completing the job quicker than anticipated. Their attention to detail and cleanliness made it a hassle-free experience for me. They were always on time and communicative. Marcos even re-caulked and sealed my kitchen countertops, going above and beyond. I never felt pushed or scammed into paying extra and it's clear M&B are a business of integrity and professionalism.

Can't speak on the quality of work but I tried reaching out to speak to someone regarding a quote…read moreand whomever responds to the messages was wildly unpleasant. As a fellow business owner, I would never speak to a potential customer the way they did me, especially in this economy. They then proceeded to call me at ungodly hours of the night to get me to take this down (3 times at 2.40am).

Never did get to put up the pictures. Here they are. Recommend this business highly for all of your…read moreceramic tile needs.

Just go there! Marino Tile in Astoria is the place to go…read morewhen shopping for tile! Diane and Joe both are helpful and patient when you're trying to decide what you need for your space, for even the smallest job. Parking is limited in that area, but no worries: just call them, and they will direct you where to park. Places like Home Depot cannot compare with the individualized service and care you will get here, not to mention the quality of the tile. Like I said, just go there, and support small businesses. You'll be glad you did!

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Worked with them for the 3rd or 4th time and they did not disappoint. Gio arrived on time, did a…read moregreat job and didn't even stop for lunch. We had a minor miscommunication on color and they fixed it without issue. I learned they have long-standing, high-quality employees and were actually able to have the guy who worked on our bathrooms a couple years ago chime in on what he did when we had questions. Grout Pros are terrific.

Be very careful if you choose to purchase tiles here, especially in cash. The store is beautiful…read moreand the salesmen are friendly but they are very disorganized and dishonest. We purchased floor tiles and backsplash tiles. When the time came to pick up the floor tiles at the warehouse we were given the wrong tiles. We noticed once we got home and opened the boxes. When we called, they said the warehouse was closing in 30 mins, that we had to wait until Monday and we were alright with that. We just asked that they confirm the correct ones were in stock and they reassured us. Come Monday when we got to the warehouse and took the sample we had with us, they said it was an old tile and that they no longer had it. They gave us a sample of a different tile to take home. We chose to go with that tile and when we went to the warehouse the third time - we were once again given the wrong one. The same wrong ones we were given the first time. They didn't have the tiles of the 2nd sample they had given us either. In the end we decided to just stay with that one. We then decided to return the backsplash tiles and were told there was a 25% restocking fee - when prior to purchasing everything we were always told we could return anything we didn't use without any mention of a fee. When we came to the store and tried to explain all the difficulties we experienced the manager/owner, Anthony, came out, cut us off, and said the fee was non-negotiable, take it or leave it. In the end the salesman who worked with us from the start, Manny, took care of us. But it was overall a very unpleasant experience. Just think twice maybe thrice before purchasing anything here. It seems like they make up prices for items that they don't even have labeled nor are they aware of what is or isn't in stock in their warehouse. The service is very poor and Anthony is uncompromising and very disrespectful. I honestly felt as women they treated us differently, but I haven't personally seen how they treat men.

One of the most amazing selections in tiles, habe them on huge displays to help you visualize the…read moretiles. Amazing service, dont rush you in the selection, listen to your likes and wants and steer you in the right direction. Prices better well. Five stars. Ask for peter.

We needed new carpet for one bedroom. My husband reached out…read more, and Rob was kind and patient. He answered all of our many questions and got the job done on the tight schedule we had set. The carpet looks great and was done quickly and with great detail. We are very happy with the outcome. The price was fair and if we decide to carpet another room we'll be customers again. Thank you!!

Had a great experience with Daidone. Gaetano was extremely professional and easy to work with, and…read morethe results were superb. We had a marble foyer done at our house in Queens which was executed with 0 imperfections. Couldn't be happier!

First, they came out to give an estimate and they were fair on the price. They were not the…read morecheapest offer that I got but they were very reasonable and they had great reviews so I went with them. They didn't have an appointment for a couple of weeks and I had to wait but I felt like it would be worth it. And it was! They were professional and quick and did a very good job. The bathroom came out beautiful because of their tile work! They were very responsive and answered all my questions ahead of time. Would definitely hire them again!

I cannot begin to say enough good things about Jakub, Tom and the team. We had our home kitchen…read morecabinet refacing projected priced out several months before finding Home Solutions and we decided not to move forward with the company. The reason: waiting around for a crew for hours just for the estimate with subpar communication leaving me - waiting around for people to show up. When I started searching for a new team that could handle the work, I read through reviews and found Home Solutions. Customers raved about communication and pride in their work. And through completion of our kitchen project we experienced exactly that - professionalism, on-time delivered work and diligent communication every step of the way to ensure our satisfaction. They made it easy to coordinate arrival - offering for someone to meet me and hand off keys, offering to work around our schedule, providing clear timelines of when we could expect work to be started and completed. Do not hesitate hiring these guys. They are perfectionists and will not stop until you are satisfied with their work. Thank you, Jakub and Tom.

I just completed a kitchen remodeling project with Jakub and his team and the experience could not…read morehave been smoother. (Things people rarely say about home remodeling or working with contractors!). From the initial contact to the final days, Jakub and his team were communicative and responsive, even to my silly questions along the way. I received regular updates on their progress throughout the project. Most importantly, my kitchen looks beautiful! We kept the structure of the kitchen the same, putting in new electrical panel, dishwasher and all new cabinets, countertops, tile and sink. I couldn't be more thrilled with the finished product! Jakub and his team reassure from the beginning that they will help execute your vision and they keep that promise.

This is the place we been using for all our bathroom and kitchen projects for many years, I have to…read moregive it 5 stars for their excellent products, customer service and their personalized service. I love it I also love their very affordable prices. I recommend this place.

I wish I had good things to say, but I have to be honest. This is the Worst place to shop, tiles…read moreare low quality or over priced. I don't recommend this place to shop. Customer service is horrible. Owners are so rude, and Very racist. Can't understand how they are still in business. Also I notice bad reviews for this place get deleted.