Products were clearly explained with no misrepresentation and delivered and installed in a timely…read morefashion. A bit pricey but worth it especially the service and reliability.

We had 2 bedrooms carpeted wall to wall with N polyester and basic padding , Shabi the owner has…read morebeen in the business 40 years, and his word and handshake are all you need. The installers were hard working, knowledgeable and polite . Quoted price includes delivery, install, cutting, closets, and old carpet removal. Glad we stayed with a local small business!

I spent the last year agonizing over who I was going to redo my hallway floors and stairs in a 4…read morestory walk-up. I repeatedly met with flooring people that I felt wouldn't work to my very high standard or made suggestions that were to make their job easier, not accomplish the sophisticated look I wanted. From the moment I scheduled the in home appointment with Joan. It felt right. I received a call to confirm our appointment and I knew they would show up and respect my time. Appointment time and Phil shows up just as scheduled in a really cool retro varsity company jacket. I true professional, very polite and knowledgeable. I explained that I wanted the two layers of existing floor removed and the sub-floor repaired and leveled out. I also let him know that I despise molding where the floor and walls meet and I want the flooring cut perfectly to the edges so the gap could be closed with a small bead of caulk. THIS IS WHERE I LOST EVERY OTHER INSTALLER. Everyone else didn't want to do this type of precise install. What does Phil say? Not a problem we have a team of expert installers and this is all they do. They will receive exact instructions and it won't be a problem. Phil shows me a bunch of floors and I write down everything to do my research. Phil follows up with a text to see if I need anything else? I told him I just need some time. I spend the next two weeks figuring out what I want and never got any sales pitches or other nonsense. I knew he was just a text away if I had any questions. He just let me have my time to figure out what I want to do. I really appreciated that. When I was ready and contacted him he said I could go to the store and set it all up with Joan. I walk in to see Joan and there she was in a company branded sweatshirt, very professional and easy to talk to. We confirmed the flooring I wanted and the price I was quoted. I asked about the particulars of my install and she showed me the instructions right on the order. I left the deposit and got a call 2 weeks later everything is in, and we are ready to schedule the install. Like clockwork the installers showed up on time and got right to work. I had Alex and two twin brothers. Everyone was super nice to be around and worked really hard. Each of the 4 Days there was a substantial amount of work accomplished. I honestly couldn't be happier. I love the new floors and now I have a flooring company I can trust. This is an amazing small business that feels awesome to support and gives the attention to detail others refuse. A true 5 star review for a true 5 star business.

Bay Carpet and flooring really came through for me. I had a very ugly disgusting Downstairs…read moreretaining post that was exposed and filthy. My wife hated looking at it after contacting Bay Carpet and flooring. They made my pole beyond presentable that we could show our entire neighborhood how fantastic it looks great service great pricing, and the gentleman that owns the facility is super handsomepants. Thanks for reading my review. Don't hesitate to contact them. You will not be disappointed.

Mike and Bruce a CLASS ACT!!!!!!!! They stand behind their work and give great and honest advice…read more All work and product were highest quality. Simply, they were a pleasure to deal with and make you feel like you are dealing with a friend.

Michael was amazing to work with. After carefully listening to our needs, and informing us about…read moreproducts, materials, and practicalities he was able to help us narrow down our choices from the thousands of possibilities to the perfect carpet which was to replace another one we bought from Sid Hall Floors 24 years ago! When there was a glitch with delivery (no fault of Sid Hall) Michael worked tirelessly to remedy the situation. Every step of the process he was available, professional and so personable. And may I add, the carpet is beautiful!

Very professional and meticulous...went above and beyond expectations…read more Thanks angel Patrick, Freeport

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

Our store gets HOT in the sun. We have huge glass windows that let in a lot of light, but that lets…read morein a lot of heat in the morning when the sun is coming in too. I called Andy to get roller shades installed to block some of the sun out, but still let in some light. He was super patient explaining to me which kinds of shades let in how much light and helped me decide which ones would work best where. They were also really accommodating with setting up out install since our hours run late and we couldn't install shades during working hours. The shades look great and they're lifesavers right now during this heatwave. 10/10 would work with again.

If I could I will give no star! I order my carpet from…read morethem! When they come to do the measurement, I ask the person if the carpet I ordered will fit under my bedroom door, he said yes! Right before the guys come to install the carpet, I ask them again, they measure my door and said yes the carpet will fit under the door! But when they are done with the work, my door is very hard to be close! Because the carpet is too thick! I call the office the next day and mention about the problem! They told me "the solution is to order a thiner carpet but since you already have it install, you will have to cut the end of your door!" Yep! That's what I being told and he sounds like is not their problem any more! That's problem 1! The next problem is when me and my 3 young kids step at the edge of the carpet that is connected to the kitchen and bathroom, we often step into something pointy, at first we though it was some Lego piece or small piece of garbage! Until last night my son step on it again and hurt his foot! My husband look into the carpet carefully and find out more than 10 nails sticking out of the carpet! This time I email them about the problem and attached the photo! They reply to me this: "Well, the nails are supposed to be able to puncture the backing of the carpet in order to really hold it in place, so it'll stick out a little bit. If you want, you can hammer them down, but then I can't guarantee that the carpet will still be in place after a short time." I was very upset! I told him I have 3 little kids living in the house! And he reply this: "I understand your frustration. This is the first time someone has complained about the carpet. If my schedule isn't too busy I can send my installers to check and try to fix the problem, but I would have to charge $150. It has been more than 30 days since the carpet has been installed so I wouldn't be able to consider it under any warranty. As far as the doors go, it should have been high enough to close smoothly, but seeing how it isn't now, the only solutions are to replace the carpet or cut the doors, which we don't do as stated in the invoice you signed." I was very disappointed at the way they solve the problem with me! Basically is do it my self or paid for them to come fix it! I also research online about this problem, they said is common that the nails will come out! But is uncommon to put the trackless strips on a very traffic area! Yes! They put trackless strips at my entryway from the front door, in front of the bathroom and entry for the kitchen! And all of those area is where people step on the most! I can not believe the carpet guy who came to install my carpet have over 20 years of experience and still make those mistakes! And looks like after they got my money, all the problem I have to deal with it on my own! After all those problem I have with them, I will never recommend this place to any one!

They are amazing there work is perfect the installers are polite & neat I couldn't be happier Thank…read moreyou

Amazing people to deal with. I had tons of issue with my place and they helped me through the whole…read moreprocess. I pre-ordered my carpet expecting a quick install and had to wait 2 years because the closing of my place was delayed and they held the carpet for me and did the install after i finished renovations. Lovely people work there and some of the hardest working crew. the price was amazing for the quality of the carpet. it was soft and plush just like i wanted. Hope i don't have to install again for at least 10 years but if i do i will be using them in the future.

The wife and I always come here when we need carpet. They are very reasonably priced and have…read moregreat service .If I give them a diagram of a carpet I want custom made it comes out perfect. They also repaired a throw rug I never thought could be repaired and it came out perfect and I was very surprised how reasonably priced it was, and they even cleaned it without me asking ,for no extra charge . I would definitely recommend Preferred floors of Whitestone.

From start to finish, my experience was absolutely outstanding. Dave was knowledgeable, helpful,…read moreand never pushy -- he made selecting the perfect carpet easy and enjoyable. The in-home measurement was scheduled promptly, Dave was punctual, professional, and thorough. When it came time for installation, the team arrived right on schedule and worked efficiently. The installers were courteous, respectful of my home, and clearly took pride in their work. The finished result looks fantastic -- flawless installation and great attention to detail. On top of all that, the price was very reasonable for the quality of both the product and the service. I couldn't be happier and highly recommend Preferred Floors of Whitestone for anyone in need of new flooring!

Our experience with Allied Flooring was wonderful! We had carpeting done for our two bedroom…read moreapartment and it turned out beautifully. It was done in one day and they paid a lot of attention to detail. The carpet is a great color and is very soft. We couldn't be happier!

Anthony has been doing excellent work in my home for over 25 years. He done flooring in all my…read morebedrooms and my entire basement in the past. Always extremely satisfied with the quality of his work and his pricing. You cannot ask for a better and more experienced craftsman. I highly recommend Allied Flooring!