I've been traveling a lot even tho I had a car accident in November where someone hit my car while…read moreI was at a stop. By back and hip have been in on and off pain. I have guest coming tomorrow and I just didn't want to risk hurting myself more while I'm feeling okay. Maidly got back to me quickly with my request. What I needed to be cleaned was small and important to me. I especially liked wanted my bathroom deep cleaned and all the floors as well. They did an excellent job!! I'm walking around barefoot and not feeling any thing below my feet. The staff were quick and efficient and I found the price was also just right. I look forward to having them return after my next upcoming trip! Check'em out, you will be happy!!

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

We asked Bay Area Commercial Cleaning Pros to provide a one-time deep cleaning for our home. They…read morewere super communicative, provided a clear checklist of what the scope of work would entail, and gave us a clear methodology on how their rates would be calculated. Once we finalized all the details, they were somehow able to slot us in for the next morning - amazing. The cleaning team arrived on time and all were friendly and professional from the start. The deep clean took about 3 hours, and the results were top notch. Based on all the nooks and crannies they reached, it was clear that they had gone above and beyond to do a thorough job throughout the home. We were so pleased with the results, and we will definitely be reaching out to them for future needs!

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

I have a home with a lot of details, plus a husband, kids, and a pet, so keeping everything clean…read morehad become quite overwhelming for me. Since I started using DRB Cleaning, my life has become so much easier. They are very responsible and always punctual, which I truly appreciate. They are also excellent with communication--always quick to respond and very kind. What stands out the most is their attention to detail; they've removed stains I honestly thought would never disappear. And whenever there has been a small issue, DRB Cleaning addresses it right away, which gives me great peace of mind. The dedication of their team really shows in every visit, and it makes me feel very grateful to have found this company. I definitely recommend them.

DRB Cleaning is amazing! I was in need of a very last-minute deep clean, and they went above and…read morebeyond to fit me in the very next day. Their communication is excellent, and the whole process -- from scheduling to payment to leaving notes for the team -- is incredibly easy and seamless. Now they come every other week, and they consistently do an amazing job. It brings me so much relief knowing the house is clean and taken care of. Highly recommend!

Absolutely fabulous! And a super guy! After eight years I finally had my apartment professionally…read morecleaned and I really lucked out with Carlos. He's like the SUPERMAN OF CLEANING!

Carlos has been cleaning our house for months, and I can't recommend him enough. He's very…read morecourteous, thorough, and does an amazing job. Always asking if there's anything else he can do. Once, one of my kids dropped a decorative item and broke it (I saw my child break the item, for the record.) Carlos noticed the broken item while he was cleaning, and the next week, brought in glue to fix it. It was an incredibly sweet thing to do. I've got multiple toddlers, so we generate a lot of mess, and the house always looks impeccable when Carlos is done! I would rate him 6 out of 5 stars if I could.

I had a wonderful experience with this company! They were timely, efficient and left my house…read morespotless after a much needed deep cleaning. I compared multiple companies and this one was certainly the best value for the broad range of services they offer. I also have a large dog and young child and they seamlessly navigated around these distractions while cleaning, which was much appreciated. We will definitely be using them again. I highly recommend!

I really wanted to keep using this service, but I had to fire them today after yet another…read morescheduling frustration. I've used them for both regular house cleaning and a move-out clean. On the positive side, the cleaning itself is decent, and the ladies who come to the house are always very nice and respectful. However, their punctuality and communication are major issues. They are consistently late - often upwards of 30 minutes. What makes it incredibly frustrating is the complete lack of proactive communication. They will wait until the exact time they are scheduled to arrive to tell me they are running behind, or they will say they are showing up "soon" and then take over half an hour to actually get here with absolute radio silence in between. This has wasted my time on several occasions and forced me to push back my own plans while waiting around for them to show up. If you have a completely wide-open schedule and don't mind waiting around, their cleaning is fine. But if you value your time and expect basic professional communication regarding ETAs, I highly recommend looking elsewhere.

We had a wonderful experience! We scheduled a deep cleaning for the house before hosting a party…read moreand it was phenomenally done. I was glad to see that they had deep cleans as an option, as well as being able to continue with ongoing regular cleanings too. Booking and communication was super easy, and the day of went very smooth. Would highly recommend :)

Lara and team are simply wonderful. I needed my house to be deep cleaned for an upcoming party. Our…read moreteen kids use the upstairs and do their own cleaning... so the house really needed this cleaning. With all the party planning, I knew I would not have any time to do the cleaning myself and it is always a stress factor when prepping for events. She was easy to schedule, worked with my timeline, communicated often and quickly and did a fantastic job. The joy of a super clean house with little stickers on paper towel/toilet paper is real! She will be coming again the day of the party to do a standard cleaning. I would highly recommend Lara and team.

The team did an amazing job for deep cleaning. They were thorough and on time. Highly recommend…read moretheir service.

I needed help with deep cleaning the kitchen, pantry and bathroom at my dad's house. He is elderly…read moreand doesn't see too well anymore. It has taken a while to get him to agree that he needed help with cleaning around the house. He says the dirt doesn't bother him, but I said I can't keep coming over unless it is clean. Having daughter's company wins! After reaching out to several services, Ana's was the one who got back to me. I had texted what I needed and when, and Debora replied to me their availability and what to expect. Basically, the cleaning crew would come and assess the job and provide an estimate. If the rate was acceptable they would begin cleaning immediately. Maria and Rosa worked for four hours, a total of 8 man hours. I am so grateful at how much they got done, it would have taken me more than two days to do what they did. Maria was the lead of this team. She speaks some Spanish but her first language is Brazilian Portuguese. We were able to communicate pretty well using Google Translate. I am working toward decluttering the rest of the house (a daunting task as dad is a bit of a hoarder) and will be reaching out to Ana's Cleaning Service again in the future. And maybe I can learn a little bit of their language, too!