Would not recommend for the following reasons:
1. Seem to be fine with misleading you
2. Cost seems to be on the high end, compared to other practitioners
3. Didn't find the doctor/staff to be sincere
This would have been a five star review if it had been based solely on my first impression of Bawa Dentistry. Dr. Bawa and Hygienist Melanie were nice and seemed sincere, and answered all the questions I had during my visit, but my later interactions with the Dentistry were frustrating and gave me the impression that the doctor and staff are nice and sincere only when it benefits them.
1. I had asked Hygienist Melanie whether I could do the fluoride treatment, for which I was charged nearly double the average rate listed in some articles, at home and by myself, and I think Miss Melanie, at the very least, is guilty of misleading me, as there are DIY kits that are available apparently for only a small fraction of the price.
2. Cost analysis based on the estimate that was given to me by the Dentistry for various recommended treatments, and the price range that I found on multiple articles online through a google search.
3. I currently have two insurances, one which the Dentistry accepts, and the other that it doesn't. I was considering whether to go with my other insurance (which would have cost me little to nothing I think), but decided that it might be best to stick with Bawa Dentistry vs. having to do more research and hoping that the new clinic turns out to be good/capable also. I had misplaced the document with the estimates that they had given me and I called them to ask them if they could email it to me so I could go over them once more and start planning/making appointments. I believe there was some kind of internal dialogue that the staff member had with the doctor due to which, despite being very nice and polite on the phone, the staff member did not email the document over to me, despite my repeated calls. I just went ahead and made an appointment for the first procedure before I had received the document, but five days later, after still not having received the email (despite having made calls throughout the week, including the morning of the day I cancelled the appointment), cancelled my appointment. Just 30 seconds later, I received an email with the document that I had requested. The excuse that the staff members had given me multiple times was definitely not true. Not really sure, think they might have thought I would not come to them for some of the treatments if they provided me with the document again. Either way though, if the estimates are considered part of your medical record, think they are guilty of withholding information that they are required to provide to you, or to anyone that you ask them to for that matter, by law. Either way, I am appalled that someone, in their positions and in the field of healthcare, could lie like that/be so conspicuously dishonest.
P.S. Didn't list any actual costs because I am not sure if I am allowed to --- think there was something about this in one of the new patient forms, but maybe I am misremembering. read more