I selected this practice based on strong Google ratings (4.8+), providing me a sense of trust. Unfortunately, my experience did not match those ratings. My initial appointment was for a cleaning, which I never received. Over the course of a year, I repeatedly asked for routine cleanings & was never scheduled for one. My final appointment in May 2025 was supposed to address what I understood to be a filling. When I arrived, I was informed I would be receiving a root canal. This was the first time a root canal had ever been discussed with me. There was no prior explanation or consultation about why such an extensive procedure was necessary. I felt unprepared but agreed. During the procedure, there were complications & I ultimately lost the tooth, which had not been causing me pain or any noticeable issues prior to. Afterward, I researched beyond Google & found other patient reviews on different platforms describing experiences similar to mine. This was my personal experience, & I strongly encourage prospective patients to research via a variety of review platforms. read more

I went in for a teeth cleaning that never happened. They were so busy investigating every tooth in my mouth and not doing what I was there for; , I finally got annoyed and told them I had to leave.; so no... I would not recommend this place! read more

After writing a review of the front office staff and lack of respect and customer service, I was chastised by the Office Manager who suggested I find another dentist. I totally agree! Let me say, the back office (Dentist, Technicians) are wonderful. They are professional and understand customer service. This is not the case with the Office Manager or front desk staff. The Office Manager was rude, unprofessional and had no clue about customer service. read more

Are you a grown up that hates the dentist? Terrified? Panic-stricken? Same here! It's truly my Achille's heel. No one likes to cry in public, but somehow I always seem to tear up on the dentist chair. I cannot control it, I HAVE TRIED. Dr. Marc is probably the most gentle dentist I've ever encountered. The assistants are awesome. My fear comes from anxiety of anticipating pain, and this office always makes sure I'm comfortable. They'll numb your entire mouth, or offer nitrous if you like! And there's no stigma about the state of my teeth. I always felt embarrassed going to the dentist, because I've been "scolded" about my teeth in the past at other practices. Shame is a horrible way to motivate someone to keep their teeth clean. I love how this office has ZERO of that. I went my entire 20's without getting my teeth cleaned, so they definitely needed an overhaul. Dr. Marc simply said, "You know how you eat an elephant? One bite at a time." and as silly as that metaphor is, it truly worked for me. When I first arrived to Manassas Smiles two months ago, I needed a root canal and new front teeth (among other things) and here I am today with my brand new smile and I couldn't be more satisfied! read more

Manassas Smiles - Cosmetic Dentists Near Me - Manassas, Virginia

I tried to be a return patient from several years back. Due to the pandemic and switching jobs, I had to get basic cleanings elsewhere and simply wanted to get back into my routine with a dentist. There is an obsessive amount of emails and texts once you make your 1st appointment. I called the office and staff only recites that they have no control over this. AFTER my 3 attempt in confirming my appointment by phone, I get a text threatening a fee for not confirming. I call to speak to a manager and when the manager got on the line, she had no empathy. Her only concern was am I cancelling my appointment or not? I assume this office is full and has no interest the service of providing the best dental health experience long term. Thankfully, I got another referral to an office where the service to the patient is priority read more

To start off, they filled me with a treatment plan worth thousands of dollars; okay, no big deal. Then they start to deviate from the treatment plan: horrible communication. The best person at communicating what was going on to me was the person who was taking my payment, and even then there was communication errors between him and Dr. Hassan. Dr Hassan did not seem to care about how I felt, as I had paid for nitrous due to my anxiety of dentists, and he was ready to stick me with a local anesthetic without giving me the nitrous I paid for, due to anxiety. again bad communication. Before I had a surgery extracting LITERALLY every bottom tooth in my mouth, they had already had the prescriptions written up and I had already been asked to pay. Before he started extracting my teeth, I said I said I had concerns about the prescriptions, his response and this is a direct quote "Don't worry about that we will give you more or less whatever you need let's just get this done first". Of course after the procedure , he said "you are starting to sound like a drug seeker" because I asked for something stronger, since I already take ibuprofen and tylenol. I need to sleep to work and provide for my family. He said he was going to call in something for me that he doesn't call in for anyone else, a narcotic similar to vicodin that would actually help, telling me the medley of Ibuprofen, tylenol, and (something I can't remember, but he never actually prescribed it) would help, and something else. The "strong narcotic" that I could have just in-case was just an NSAID and I received no ibuprofen or tylenol. Another thing about the 1400$ procedure was that he took two top teeth that he never communicated to me what we were doing. He took two of my top teeth out before I could say anything or realize what happened. It was clear that he only wanted the money, so he rushed the procedure of extracting all my teeth, putting in temporary dentures, giving me NO instructions on how to use them, take care of them or even take them out. So basically, they had lied, done procedures that I never verbally agreed to, the doctor did NOT communicate with me at all, and when I tried to he was so rushed I was brushed aside. After my botched treatment due to lack of communication, he makes sure not to take care of my pain. When I eventually brought up that I didn't think I should have to pay since I mentioned my concerns before he started that he said he would address, he got unusually angry, and called me a "drug seeker" which was completely unnaceptable. I stayed calm, told him that was not ok, he realized he was getting angry and tried to remedy the situation. He then wrote me a prescription for "Ketorolac" , an NSAID; I told him it doesn't have to be a narcotic, just something that WORKS, and that he can look through my prescription history because I never get painkillers for anything; so if I ask for them, I need them. He told me he wrote me something that is a narcotic that he believes work even stronger than vicodin. This was a lie. I am on all my prescriptions right now and it barely takes the edge off. The pain is only getting worse and worse as the night progresses, and I can only pray I get sleep. I have had wisdom teeth taken out, I have had many different dental proedures, and so far this has been the most painful. I know I already repeated myself a couple time in this long review, but I cannot stress how horrible the experience was today, it is enough to scar someone to never want to see a dentist again. I honestly do not know if I can ever trust a dentist again after being lied to repeatedly by Dr. Hasan, who I had a thought was going to treat me like a patient, not a cash pinata. This is going to set me back years, not knowing who I can trust. I apologize for any repetition in this review, it was the worst possible experience possible. I wish he would be held accountable for this. Edit: 5AM, No sleep, no 40 hour week, Can barely move my tongue. Thanks Dr. Hasan! Absolutely traumatizing experience, and he tried to make it seem like it was my fault. Horrible doctor, worse human being. read more

I have been a patient here since I moved in the area over five years ago. When you walk in, you are welcomed by staff and able to sit and watch tv. There is also a kids corner with different games and activities to do while waiting for your appt. The exam room has TVs in the ceiling and on the wall for you to watch while you're examined. They will typically allow you to be something from Netflix to watch. When you're being examined or cleaned, staff can then display their findings in the tv screen which is helpful and cool. The staff is always very knowledgeable and helpful and I haven't gone anywhere else since then! read more

Well... if you like impersonal, robotic, industrial treatment, then I guess this place is for you. Don't worry, they take most insurance AND whatever else they can con you out of. They charged me the day of service, pending insurance, insurance paid their contracted fee, which was less than I paid, so they rebilled the service at full rate saying what I paid AND what insurance paid was still short of the full bill - in fact, they got paid TWICE. I'll NEVER go back and considering telling insurance company what they're up to. read more

I have gone to many dentists over the years but after finding Dr Hassan, I haven't changed. Dr Hassan and his staff are wonderful. I have noticed that since seeing Dr Hassan my teeth have maintained their condition throughout his care. I was also seen quickly when I broke dental work from a previous dentist. I have been seeing Dr Hassan for about a decade and highly recommend him to anyone searching for a dentist. read more

So I had gone to this office for nearly eight years... I had a filling or two replaced, a $600 mouth guard (!), and two crowns... I always felt that maybe some of the work was on the cautious side of precautionary. Then... On my last visit, 7 months ago, the attending dentist gave me somber news. I needed a third crown and it had to be done soon! He had me schedule the procedure and asked that I please not chew on that side of my mouth. Well, everything about the interaction felt exaggerated and false. The following week I cancelled the procedure without rescheduling. There was no urgent follow up for my inevitable dental failure. Nothing... Which confirmed my suspicion that the procedure was an elective at best and certainly nothing approaching an emergency as was insinuated. Then, within the last two weeks the office contacted me for a routine check up, not mentioning, the urgent need for a crown. I told the caller that I was displeased with the last visit and explained the situation. No apology given... No excuse or reason offered... No attempt to correct my "flawed" thinking... No attempt to retain a long and loyal customer. So, after eight years a customer, I will go to another dental office. My impression is that this office pushes procedures at the slightest indication that it might be needed. Not out of interest for the patient but for greater profit. They have lost my trust. By the way, my tooth is still fine seven months later with no change in my chewing habits. Sorry Manassas Smiles. read more

Every 6 months I go through the same issues with this practice. If you don't respond to their text reminders/phone calls, they'll cancel your appoint -- God forbid you work in a location where you don't have a phone or your hours don't match their business hours, they'll cancel your appointment and give it to someone else and want you to wait another 6 months for an appointment. My appointment is Friday and I just got a cancellation notice because I didn't respond to their text (I've gone over best ways to contact me via email at least a dozen times -- and they always "update their notes for next time". This tells me that they've taken on more clients than their practice can support. After getting my appointment rescheduled the last time they did this to me (with all of the apologies included from Walter and team), the appointment turned into an apparent money grab -- recommending extreme procedures that were not necessary -- and never mentioned again after I asked about a second opinion. Truly a disappointment because my family has been with this practice since 2017. If I set an appointment and don't cancel, then you should expect to see me at the time of my appointment -- not give my appointment away that was made 6 months prior. This is unacceptable and my family will now find a new practice. No more empty apologies. read more

Manassas Smiles is affiliated with Reston Modern Dentistry and both offices share dentists. I have been to both locations and the staff, from the front desk to the dental hygienists, is absolutely top notch. Teeth cleanings are thorough and the dentists themselves take their time making sure the hygienists did work correctly and to standards. At the Manassas location, Dr. Marc Eun was very polite, carefully reviewed my X-rays, and went over in detail what I need to do in terms of dental work. The front desk staff gave me a detailed price breakdown, all of which were very reasonable. I highly recommend Manassas Smiles!! read more

I scheduled my deep cleaning since over a year. They definitely took care of my teeth and clean it really well. I came out of there with clean ass gums and teeth and sore gums since they had to do a deep cleaning. I was greeted and didn't wait long to be seen. They also very strict on Covid sanitation. I am happy to go back and keep my teeth healthy. read more

This place is amazing! Erica at the front desk worked with me from the beginning on a payment plan for bonding I needed to get done on my two front teeth. I had two slight chips, and I heard that bonding could drastically change your smile. I was so pleased with the results after my first visit! I planned a second appointment two have bonding placed on my other tooth to better match the shade of my teeth. The way Dr. Hassan bonded my teeth made them look straighter and sealed the gaps and chips in my teeth. He even personally called me after the procedure to answer a question I had. (See the before and after picture I posted) Definetly recommending this place to friends. read more

I have seen a handful of dentists in my life. Dr. Mena was the first to diagnose my issue and provide me with a clear roadmap of what I need to do to prevent future problems with my teeth. I cannot thank him enough. I highly recommend this dentist! I have visited this practice several times and am happy with the friendly staff, nice environment, and services they provide. read more

I have been a patient at Manassas Smiles for a few years. I now need to find a new dentist. Cannot get an appointment. Appt made the first of June for cleaning. Earliest date mid August. I went in for my appt and rudely advised that since I did not respond to my text reminder the office policy is to cancel the appt. was advised I would be placed on the top of the cancellation list. Well no follow up. I was advised the next appt I could schedule is November. Not great respect or service to patients. read more

Manassas Smiles is an awesome place and all staff are very pleasant and professional. Dr. Hassan is a wonderful dentist! He is very patient and thorough in his work. He also charges reasonable fees for dental care. I would highly recommend this dentistry! read more

I've been to this dentist lots of times, so I know the drill... Cheesy jokes aside, Manassas Smiles is one of the best dental practice in the area. When I call a doctor's office, it's usually during business hours and I have a job to get back to, I don't have the time to sit and wait on hold. I appreciate that I am not left waiting for eternity. I can make appointments quickly and there isn't a two week wait time to get in. The office is impeccably clean, modern and the staff is truly amazing at what they do! PS, each chair has their own TV... and Netflix. I like that I can get lost in reruns of Full House just in case that drill should start running. The ladies up front are on top of their game and the insurance puzzle that I can never figure out myself. Madina knows her stuff and I know in advance what each procedure is going to cost me. All the Hygienists and Dental Assistants that have worked on my smile have been great. I have super sensitive teeth and I can't tell you how thankful I am that they are fully aware of it and make sure that I am always okay! Dr. Hassan is just awesome. He's funny, thorough and listens to all my concerns. He always puts my anxiety to rest, and that is no easy task! He uses the most up to date stuff I've seen... he can even do same day crowns. That's magic in my book! I honestly can't rave about this practice enough. I've never left a practice after a procedure and had someone call me a few days later, just to check on me and make sure I was doing okay. If that doesn't show you how much they care about their patients, nothing will. I'd give them 10 stars if I could! read more

This dental practice is something special. The dentists are well trained and the equipment is state of the art. Dr. Hasan is about quality patient care. He has created a.practice which deserves a top rating. I recommend it. read more

Friendly staff , amazing work by the dentist team. Particularly Dr. Mena does an excellent job making the most complex procedures seem simple. His knowledge, poise and professionalism is top in the dental industry read more

Office staff was friendly and prompt. I was admittedly very nervous as I had not been to a dentist in a long time, and the doctor noticing this took me into his office area after my exam and casually sat me down to explain everything, draw me several pictures, and make sure I felt at ease. I left my exam very comforted and excited to have a doctor that wants to make sure I am knowledgeable and comfortable! read more

I've been scared to go to the dentist since I was a child haven't been probably in 15 years and I know it's bad. Today I had the most pleasant experience by going to the dentist made me feel comfortable and relaxed definitely will recommend everyone to go to this place I'll definitely be back to the dentist read more

The staff here is wonderful. My 2 year old chipped his front tooth and was complaining of sensitivity. They had an appointment for me that day and were so flexible with me. The dentist himself is super nice and kid friendly and everyone was incredibly patient with my little guy. He had a great time. Y'all are wonderful - thank you!! read more

The Dentist is great! Very professional, nice, and excellent service. The office staff just upset me and need a better ways to communicate with patients. They clearly don't travel for living or use mass transit! I work in DC and can't hear on a train. Best way for me to communicate is via email or text. If you email, Text, to cancel or set an appointment apparently they don't respond! They don't value business professionals time. I specifically told them I'm in meetings Tues and Weds, these are times they happen to call. Then when you finally have a moment to return there numerous calls they threaten you with a cancellation fee. I was getting a cosmetic procedure not routine visit, so that's fine I will take my business elsewhere. Top it off, I went to doctor on a Saturday because they called me and let me know there was an opening. My routine visit took over 2.5 for cleaning. I like the practice, location, and doctor the Email notifications need to be updated. read more

I have been coming to this office for years, even before Dr. Hassan took over. In short, it is a very well functioning dental office with an amazing staff. They know what they are doing and take good care of their patients. I couldn't imagine anyone having complaints about their staff. I typically see Jess, one of the dental hygienists, at my appointments. She is very honest, she takes the time to listen and understand all of my concerns. Jess makes sure my questions and concerns are answered while the doctor is there. It makes me feel like she is as concerned about my dental health as I am! I must give credit where it's due, but I cannot say that I am 100% satisfied with this office. It has turned into a money hungry business. They will talk you into an expensive procedure even if you don't NEED it. At a previous visit I had them examine my tooth that was giving me issues. Dr. Hassan takes a quick look, tells me I need a root canal and that they can do it that day. I didn't question it at the time because I trust my doctors to advise me on what is best for me. In the end, I held off on the procedure because of how expensive it is. A few months later, I return for my regular cleaning and to schedule for the root canal. They complete new scans and Dr. Mena takes a look and tells me that there is NOTHING wrong with the tooth. That based on my discomfort, he would recommend a root canal but ONLY because it would resolve the pain. This is where I started asking questions because why am I going to spend thousands of dollars to KILL my tooth and invite possible future complications from a crown when theres nothing wrong with my tooth. I am extremely frustrated that this wasn't explained to me originally. This may be due to me not asking the questions I needed to the first time, but patients are supposed to trust their doctors. How can they trust their doctor when they aren't giving them all the information? I'm happy I decided to hold off on the procedure and I thank Dr. Mena for being honest and giving me the information that I needed. If I do continue going to this office, I will only see Dr. Mena. However, this experience(along with many other patient's experiences) has got me, my family, and friends really considering other options for dental care. read more

Going to the dentist is something I never look forward to but Manassas Smiles makes the visits less stressful. The staff is without doubt the best I have ever dealt with. Everyone is so pleasant and very eager to answer questions. They understand the anxiety that some people may have and will do what they can to calm the nerves. I have been to other dentist but I have to say Dr Hassan is hands down the best. He was concerned about me and my nervousness in regards to my scheduled procedure and made sure I was aware of everything he would be doing and what to expect after the procedure. Dr Hassan and his staff top notch. I am glad I found them. read more

This office is top notch! From the way you are greeted in the front to the doctors and the clinical staff in the back, everyone is so friendly and helpful! I go here for my cleanings and i have also had a couple of fillings and a root canal done by Dr. Hassan. He is down to earth, has an amazing bedside manner and is very knowledgeable. I have never felt pushed to do treatment at the office. Dr. Hassan gave me my options with pros and cons of each and i decided on the treatment. My kids also enjoy coming here for their cleanings. They have a gaming station with ipads for kids and TV in each room with headsets so they can watch their favorite shows on netflix during the appointment. Hands down this is the best office in Manassas. read more

I can't even begin to describe my experience here. Dr. Hassan is amazing! I had a horrific situation with my teeth tthat sprung from meDication I had to take. Dr. Hassan was so amazing, caring, thorough, and helpful. His staff members Christina and Madina are also outstanding! I can't urge you enough to go here if you need Denny's work. Honestly, the best dental experience I have ever had! read more

Dr Hassan and Dr Mena are fantastic. 100% professional and kind. The staff is perhaps the most optimistic staff I have ever encountered. I didn't even know I had a crack in a tooth and Dr. Mena put a crown on it. So happy I found them. read more

I went here for my first visit. I'm beyond terrified of doctors and they were the most accommodating people I've ever met. They were so gentle with me and never once talked down to me. I can't tell them how much I appreciate what they have done. Since I haven't been I do have a list of things they need to help me with. I am more then happy to come here again. read more

I loved my experience at Manassas Smiles with Dr. Marc and Jeisel! You two rock and I appreciate everything you did to help relax me during my dental procedure. For anyone coming that suffers anxiety in the dental chair, I highly recommend nitrous oxide (there is a charge but it is worth it!), a stress ball, watching Moving Art (Netflix) on their TV....then just sit back, relax, and chill while this awesome team works their magic. No pain, anxiety, or sudden movements from the drilling with this combination. I am very impressed with the staff at the front desk too. You are very welcoming, friendly, and professional. Lastly, a special thank you to the staff member(s) who had worked with my insurance company. By your staff members making the necessary phone calls to my insurance company means more than you know. This is only my second visit to Manassas Smiles but I intend to be a permanent patient. Thank you, Manassas Smiles, for your excellent team! Cheers! read more

Manassas Smiles - Cosmetic Dentists Near Me - Manassas, Virginia

I'd been searching for a new dentist and after reading good reviews on angie's list I made an appointment. The staff at Manassas smiles are incredible! They welcomed me and made me feel so comfortable. Dr. Hassan was very gentle and made me feel comfortable through out my procedure. I love my new smile! read more

I went here because I was looking for a new dentist that was current with 21st century technology. I arrived for my 1pm Saturday appointment and was called immediately to go back for my 'cleaning'. The hygienist poked and prodded my gums for 45 minutes and recommended that I have a deep scale cleaning, which of course my insurance won't cover. So basically I spent an hour in the chair with nothing to show for it. Thanks for nothing. They are more interested in up selling services than actually taking care of the patient. I will not be going back. read more

I just went in for my routine cleaning. As always, everyone is so friendly and knowledgeable. The environment is clean and very welcoming. Dr. Hassan is so gentle and like most people I have the worst dental phobia, but he always makes me feel so comfortable. You can tell he cares so much about each and every one of his patients. He spent so much time with me and made sure I understood my treatment. I love this place and I couldn't imagine going somewhere else for my dental needs. read more

Going to the dentist is hard for me, so when I needed dental work I wasn't looking forward to it, but Dr. Mena put my mind at ease by answering my questions and explaining dental things to me in a way I understood. Then the front office staff explained the financial side of my insurance and the portion I'd be responsible for covering. Over 2 visits, Dr. Mena replaced a bothersome old crown for me. I appreciate that he kept checking with me to see how I was doing while he was working on me. I also liked that I got to watch Netflix while my teeth got fixed. The new crown fits perfectly and it better matches the color of my other teeth than the old crown did. I recommend Dr. Mena to anyone. read more

We needed to make an appointment when our 9 year old had a partial baby root pushing out next to the adult tooth that was coming in. Then, on the other side, she had pain. Two separate issues, ended up in two extractions. The entire staff was WONDERFUL!!! So calm, friendly, helpful, and created pleasant environment for our child. Each of them calmly explained what was going to happen and made it a very comfortable setting. So great in fact that our 9 year old is looking forward to her follow up appointment! Thank you Manassas Smiles for all that you do!!!!!!!!!!!!!! read more

My husband and I have been looking for a good dentist for a long time. We've tried four dentists before and every time just got disappointed because instead of providing a good service, they tried to get as much money from us as they possibly could. Today, I went to another appointment with Manassas Smiles and as always got a great service. The girls on the front desk are always smiling, super nice and ready to help. All the doctors are very professional and I will definitely recommend them to my family and all my friends. read more

Dr. Hassan is very knowledgeable, kind, and patient. He really went the extra mile for the last time I came into his office and helped me work out issue with my retainer. He seems to be investing a lot in his business which I notice and appreciate. For example, the toothbrushes he gives out are high quality and he redesigned the interior as a part of his rebranding. I appreciate his calm and patient demeanor as well as his careful attention to detail and diligence. When he examines my teeth he is usually very studious and careful, not quick and sloppy which I like! I really hope things stay this way because I plan to still go to him unless I move or something. It's important to have a dentist who won't mess up your teeth! :) read more

High tech equip and love the staff you can tell they care for what they do and are taken care of equally well. Management seems to create a positive environment among staff and it makes for a positive experience read more

We loved the hygienist and the doctor, turns out United Concordia with Tricare is out of network. I was really bothered by this being shared until after check in, however it was addressed and we received great service. The hygienist was so sweet and patient with my kiddo. read more