Manassas Endodontics has set the bar for which all medical professionals should strive for.
I have never had the level of personal care from a dental practice, or for that matter, any medical group, which I received from Manassas Endodontics. Let's start with the front desk and administrative staff.....professional, friendly, engaging and caring. They make you feel like family.
But the star of the practice is Dr. Detar. He is by far the best dentist I have ever encountered. As you all know, dental visits are not pleasant. I first visited the practice because I had pain in the right side of my mouth. It was difficult to figure out which tooth was giving me a problem, as the entire right side was throbbing. He did multiple tests, consisting of cold treatments and tapping on each tooth to determine the problem tooth. Additionally, he took 3D x-rays of the teeth, and took the time to explain what he saw on the x-ray. Never did he make me feel that my many questions where insignificant....he was patient in answering my questions. We narrowed it down to two teeth which were likely the culprit, one of which had a crown, which had to be drilled through for a root canal. During the dozen or so needles to numb my mouth, he kept up distracting dialog to take my mind off the procedure.
What blew me away was the fact that he gave me his personal cell phone number to contact him in case I had problems after the procedure. WHO DOES THAT? I did not call him, but low and behold, he called me personally to check on me! He didn't have a nurse call, he called himself!
I did have to return when the pain did not subside. As I was close to maxing out on my dental coverage, he promised that the cost of any additional care would not exceed my remaining benefits and I would not have to come out of pocket. At this point, I realized that for Dr. Detar, this was not all about making money and billing as much as possible, but providing quality care. WHO DOES THAT! What some doctors, and other professionals do not understand is that nickel and diming a customer to maximize current profits will ultimately result is lack of good will, which will hit affect your future profitability (I am an financial professional by trade)....resulting in bad reviews and negative word of mouth.
Unfortunately, I had to return to have another a root canal on the other tooth. Thankfully it was in another benefit year, and my out of pocket was minimal. Everything went well. Again, Dr. Detar called personally to check on me. It was after work hours, so clearly he uses his personal time to check on his patients.
I know I tell a long story. However, I want you to understand that my review is real, my experiences are true.
Medical professionals, take a lesson from Dr. Detar. Treat your patients with respect and compassion. Show that you really care. Success is not always defined by how much money you make, but unmatched goodwill and the positive effect you have on others.
Dr. Detar. I appreciate you. YOU'VE SET THE BAR! Keep it up. read more
