Al and Jim did an excellent job replacing out AC and furnace with a Nice Amana Package. Their crew was very professional as was their work. They practiced COVID forum as well. Did I mention the price was competitive and have 30 years experience servicing the community . Highly recommended! They cleaned up inside and out. Of particular importance was how friendly and polite everyone was. . The quoted price never changed nor did their scheduled and quick service date read more

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Booked to repair our air conditioning unit through DTE home protection program. We're scheduled to come out the next day between 1- 3 PM. Called us on the day they were scheduled and were able to come at noon. Replaced the faulty part and we're done with the job in 30 minutes. Very friendly professional guys. read more

Said I was on their list for 3 days to look at my Furnace. It was not working during a sub Zero weather in Nov. Then said they would not come out. Contacted Kaltec instead, thank God. read more

Excellent service, timely and efficient. Been doing business with them for over 25 years. A company you can trust to be fair and honest.

Al and Jim were very pleasant to work with. The whole experience with this company was great. Starting with Jennifer the secretary to the installer Ryan and his crew, They made sure every thing was cleaned up after they were done. The price they quoted was very reasonable . I would truly recommned this company. Karen S read more

Best service and price out there. Thanksgiving and we lost our furnace. Guys were out Friday morning at 9 am. We can't thank Al and his crew enough. You've got a new forever customer in Novi. Thanks again for saving us from freezing AND being broke before Christmas! read more

Man, I hate to deal with home repair stuff. It's just like getting my car fixed. My dad put the idea in my head that because I'm a girl, I'm going to get robbed every time I have something done. Since my husband wasn't home, I got to deal with Al and he got to deal with our jacked up central air thingie. Al explained everything to me that he was doing, and was upfront and honest about the price as well. He was on time for his appointment, and was really professional. I'm sure that thing is going to act up again, because it's old. When it does, I'll call Al and not worry that he's going to rip me off 'cuz I'm a dame. read more

Horrible service the guy lied and said there was2feet of water on the basement floor and he couldn't get 2the furnace but if that's the case y did u take off the face2service the unit and was supposed to show again and never showed a whole day worth of pay I missed from my job waiting on this sorry suck ass company just awful business. read more

I Called DTE regarding a problem with My rental AC Unit. They stopped on Saturday within the scheduled window. Replaced the thermostat, check the furnace & the outside Unit. Everything worked fine. Very professional. read more

I called for an estimate on installation of central air and was informed that my heating unit needed to be changed as it was ancient. Had installation of both done 5/26. They were in & out in 8hrs as promised, took no money until my husband was completely satisfied and by the time I got home from work it was like an igloo in my home. Recommended highly! read more

My husband and I had Baumgardner installed a new AC UNIT a few years ago. After the 1st year Baumgardner had to come out to service the unit 6 times. Every 2-3 days they are adding freon. I called DTE Energy home protection service, they said the unit needs to be replaced and we need to call the company that installed the unit because It is still under warranty. AL & James told me my unit just had a leak and that DTE ENERGY guys don't know what they are talking about. Baumgardner came 6 men deep, they sealed and replaced, sealed and replaced numerous times, then they finally agreed the unit needed to be replaced. Now that they can no longer seal and replace they wont return our phone calls (hiding behind the customer service representative)and said we had to wait on the manufacture before they can replace our unit. This is unprofessional, bad business and we will be seeking legal help. read more

Had A/C replaced. They made a huge 2' hole in the basement wall, packed up and left without reporting it !!!! I took them overt 2 months and multiple NO SHOWS before they FINALLY fixed their damage. I have multiple rental properties and have never experience anything like this. I would never use them again......They're OFF MY LIST!!!!! read more