Wonderful experience!…read more Dr Lamothe was super patient with me and explained the why behind everything he was doing. I had a redness problem that another eye dr had dismissed as no biggie and Dr Lamothe let me know it was a gland issue and got me a prescription and other remedies to help relieve it. I'll be back!!

I've gone here before (good exp w Lamothe) but haven't had eye exam in at least two yrs . I called…read moreto make an appt and spoke w the office mgr/ receptionist. He had a flat affect and set a negative stage. I said I prob need more than a routine eye exam but was happy to start w that. He lmk that a dry eye test isn't covered by ins (which is fine) and not to expect that I could do both in one visit (also fine). He then said, the appt will be 15 min tops, so it's not a time to ask questions. I said, of course I want to be able to ask a couple questions, espec bc of eye irritation lately. He said, "I see your insurance is (x) and that only pays us like $60 per visit. We can't give patients longer than 15, we'd go out of business" (!) I couldn't believe it. The rudeness and the gall of mentioning my coverage resulted in poor profit for them. I suggested he NOT say those things to new or returning patients and he said he was trying to manage expectations, that patients "always complain" they want to be seen longer but it's not doable. Talk about poor patient relations/ customer service. I realize what the medical system is up against w insurance is rough, but never has a public-facing clinic employee been so dissuading about the care their provider provides. I can't NOT recommend this place enough; take your business to an office that will value it.

Outstanding technician. Immensely knowledgeable provider. Delightful staff…read more Some optometrists are excellent technicians and refine your prescription to perfection. Some have great knowledge bases and answer questions on eye care with in depth, accurate, and actionable advice. Dr. Glasser is both, and arguably the best at both "sides of the coin" of any optometrist I've visited in my life. Importantly, Dr. Glasser and his entire staff are efficient and pleasant. They honestly try to make your visit as pleasant as possible. In an age where healthcare tends to be actively hostile to the notion of customer service, it is refreshing.

I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

Dr. Bruce Lazerow was creepy to me (I'm a woman). In the maybe 10 minutes that I was alone with him…read morein his exam room, he asked me personal questions and kept saying weirdly flirty things. For example, he asked what I did for a living. He said he knew a woman who was in the same line of work as me. He said, "She always said it takes one to know one. I should have married her -- she was WILD."And he said "wild" with an emphasis that sounded suggestive. He said this woman was his best friend, and he gave me the unsolicited advice that "you should marry your best friend, it's more important than marrying for religion" (which I guess he mistakenly did). It left me really uncomfortable so I told one of the staff members.

I was very pleased with the service and attention that I received from Dr. Bruce Lazerow and his…read moretechnician, Rob. The service was prompt and efficient. The staff was very personable and friendly. Dr. Lazerow was a very caring optometrist and made my experience as a first-time patient, and a walk-in, very pleasant. Thank you!

Came here for my yearly exam and this was actually the thoroughest eye exam I ever had in my life !…read moreI was seen on time (actually slightly before my appointment time )and my appointment lasted about 45 minutes. Dr. Ahmed has really good bedside manner, she's knowledgeable and has a mean handshake lol caught me off guard kind of ....... This place is great ! Nice and clean and staff is super nice ! Go get your eyes checked people :-)

This is the best Optimetrist Ive been to in the DC area. I was previously at a Visual Affair and…read morehad a negative experience with their staff. I was looking for somewhere else and came across Metropolitan Óptical on Zocdoc. The staff was incredibly friendly. I was greeted as soon as I arrived. I came pretty early, but they made sure that I got my tests out of the way early and then I saw the doctor. My appointment was quick and efficient, but I also learned things about my eys that I hadn't known before. I also have a lot of anxiety with my eye, but they helped me breathe through the various tests that often are a challenge for me. Every staff member I interacted with was fantastic. I will definitely be returning!

Been getting eye exams from Dr Holly And expert service from first Jack and now Linda for 25 years…read more Would not consider using anyone but Jems for something as important as my eyesight and glasses. always got my money's worth especially with after purchase service when needed.

Came in for a nose pad replacement…read more The optician tried to pass off half finished, shoddy work and bent the frame to my expensive glasses. Disappointing experience.

I need to give a huge shout out to Washington Eye Doctors. I was visiting Washington DC for a…read moreconference. While getting ready March 2 I realized that I failed to pack my contacts (I wear daily lenses) which made me immediately panic as I was scheduled to be away from home for a week. I have never forgotten something so important. I looked for an eye doctor in close proximity to my hotel and found Washington Eye Doctors. I spoke to Jim, and he immediately called me as I was on the verge of tears. He allowed me to come to the office with my prescription and gave me a weeks worth of samples. I honestly do not know what I would've done without his kindness, professionalism, and human compassion. I am recommending this practice to all of my friends in the area and have asked my doctor to recommend this practice anyone moving to the area.

Eric McClain Sr. and family would like to thank Dr Vo at Washington Eye Doctors, DC, for…read morediscovering the torn retina, Wednesday, November 12, 2025, and with the asistance of Ms Avis being persistent, with Eric, to go immediately to seek help with Dr. Melki in Arlington, Virginia which saved his eyesight. Emergency surgery was performed November 13. Thankful to Dr Melki and Ms Avis for their kindness, and pushing Eric saved his eye sight. Thanks to everyone for all you have done and continue do. All the Best! Eric!

I got glasses from Dr. Kaplan and they have served me well for 5 years. I initially was concerned…read moreabout them and Dr.Kap!an was.sjpportive.and helpful. His staff was.very helpful.with the glasses,.on which I get.many compliments!

Called and got an appointment on the same day. Nice and professional. Prices are standard.read more

Absolutely horrible experience here. The nursing staff was rude and condescending. A nurse asked me…read morewhat my eye pressure was. When I responded that I didn't know, but could check my records to find out, she remarked that most patients know their eye pressure offhand (she even stated that some can touch their eyes and tell her what their eye pressure is). I told her I found that to be unbelievable (I have worn glasses for over four decades and have never been asked these kinds of questions or treated in this rude manner). When I became upset due to the patronizing and condescending way I was being treated, the nurse asked me if I was receiving mental health treatment. Completely inappropriate, unprofessional, and hostile behavior. I would not recommend this practice.

Dr Buttross is excellent. Her team is great too. She did my mom's cataract surgery for both Eyes…read more I highly recommend her.