Dropped off car for heater repair, Tom called to say amount for repair and I approved. No mention…read morethis amount would not fix the problem. Upon pick-up was told not fixed and another part was needed and would be another $1000 plus. Not happy, but made appointment to drop off car for Monday repair. Dropped of Sunday, called Monday morning and was told they decided they did not want to do the repair. This shop failed to communicate and chose not to keep their word. Tom

I stopped in to get directions to a different repair shop. My trunk wouldn't close and I was giving…read moredirections but also the wonderful gentleman came out and fixed my car at no charge. You will have my business from now on.

I took my vehicle here for some work and was told to come back at a certain time to pick it up…read more When I arrived, my car was out on a test drive. After waiting, the worker finally returned--not only with my car but also with multiple bags of fast food for himself and his coworkers. It was infuriating to see that he had stopped for fast food while using my vehicle. To make matters worse, he casually remarked about how comfortable the ride was. This level of unprofessionalism is unacceptable and shows a complete lack of respect for customers' property and time.

My car stopped on the interstate and the tow truck driver recommended I take my car here to have it…read morelooked it. They are very respectful and super friendly. However, I do not recommend this place unless you have a lot of money. They quoted me an astronomical amount. So i called around to other shops and found one who would do the work for less than HALF of what they were trying to charge me. Then, this other shop told me that some of what AllTech said was wrong, truly was not.

I took a used car for them to review and wow did they find so many issues. Barney saved me…read morethousands of dollars and probably a lot of tears very grateful honest reasonable. highly recommend !!

Great communication. Fair pricing and always tackle the job at hand with ease and advise on…read moreadditional findings if there is any.

My sons car had a tricky to diagnos electrical problem. Westgate staff and technicians took great…read morecare in solving this problem and supporting our needs with rides and vehicles. Nikki and Bud were communicative and transparent in everything and the technicians did great work in solving a difficult and unique problem. They gave us a more then fair price for the level of work and care provided by Westgate.

SMOKE AND MIRRORS - READ THIS BEFORE TRUSTING YOUR CAR WITH THEM…read more I absolutely should have listened to my gut when it was screaming, "DO NOT GO!" I was looking for a qualified shop to remove a stuck CD cartridge that was draining power from my Jaguar. That was the only service I needed. I repeated this three separate times on the phone with the mechanic. They confirmed they could take the vehicle immediately, saying "bring it any time today." That should have been a glaring red flag. Every other reputable shop in town had at least a weeklong wait. But no--I ignored my instincts and had the car towed in. My son personally followed up and authorized only the additional "required" electrical assessment, with a verbal estimate of $250 to $450, just to access and diagnose the draw so the CD cartridge could be removed. Fast forward--we were blindsided with a bill for $939.21. $939.21. Seriously? When we pushed back about the nearly $1000 unauthorized charge, the service writer, Nikki Anderson, claimed that an additional $504.85 worth of services were "complimentary." First of all--none of those services were requested. None of them were authorized. Second of all--if they were complimentary, why were they on the bill? Here's what they tried to pass off as "included": * BG Induction Intake Service * Suspension Shock or Strut Assembly R&R (Front, Both Sides) * BRAKE FLUID EXCHANGE * BG cooling system service * Thermostat housing R&R (includes R&I intake manifold) Absolutely nothing to do with the CD player or battery draw. And here's the kicker--none of those repairs were even performed. Just listed. Just padded. We were told that unless we paid the $434.36 "diagnostic" total immediately, we'd be hit with a $25 per day storage fee. So yes--under that pressure, the payment was made. It felt like extortion, honestly. And after all that? The CD cartridge was never removed. Read that again: THE ONE THING WE ASKED THEM TO DO, THEY NEVER DID. Bottom line: If you value transparency, accuracy, and basic honesty--take your car anywhere else. I didn't. I regret it. You don't have to.] I will be reporting my nightmare experience to the BBB.

From start to finish, the team was professional, knowledgeable, and genuinely friendly. The quality…read moreof their work is outstanding, especially considering their fair and reasonable pricing. I recently had the parking brakes replaced on my 2011 GMC Sierra 2500HD, and the entire process was smooth and hassle-free. I scheduled the appointment online over the weekend, and by Monday morning I had a clear, fair estimate. I dropped off my truck the morning of the repair and had it back by the end of the day. What really stood out to me was their honesty--they charged exactly what was quoted, with no surprise fees or upselling. I highly recommend this shop to anyone looking for reliable, high-quality automotive service.

just took it in but so far great communication. The inspection sheet so far has been thorough. And…read morehopefully price is affordable and he got it in this morning like he said he would! So far great company would recommen! Will leave another review as soon as it's done!

I went to the B Street location on 24th just north of Creighton Univ. The cars being worked on are…read morefenced in the back to provide security. The company walked through what will happen to my car and the estimated timeline. It took 10 days to work on my car. B street communicated with me by my chosen method of text. The communication was at appropriate frequency to keep me informed. My car looks lie new.

I has been a couple of years since we had work completed. We had front end damage to our 2006…read moreNissan convertible. For some reason they thought it needed a front license plate and drilled through the bra and the vehicle without our consent. Although they did repair the vehicle, the bra is ruined and their promises to replace have never come to fruition. Nor have we received replacement value. I was interested to see Neil mentioned in a recent review as he is the one making all of the promises. I would have loved to bring my Volkswagen Beetle to them for some body work but they have lived up to my skepticism of auto repair shops

WOW! 10 out of 10 !! EXCELLENT customer service!!! HIGHLY RECOMMENDED. There is a reason they have…read morea 5 star rating with nearly 400 reviews on Google!! Their customer service is off the charts! Spoke with the GM Matt and also Cade and was absolutely blown away by their professionalism, kindness, knowledge and willingness to spend time talking with me and sharing their expertise. I felt like I was talking with a family member or close friend. I really cant say enough kind words about my overall experience with them. HIGHLY RECOMMENDED !!!!

They did a very complete and thorough diagnostic of the problem and of course able to fix it. They…read morealso check several other areas that I had a concern about and actually found something totally different than what the dealer had said which I appreciate

Family owned business! Honest and reliable and always gets the job done right. Very responsive and…read moregets the work done in a timely manner.

These guys get a 5 based on the picture of the epic toolbox Chad has which appeared in PTEN auto…read moremagazine for tools. I'm in Atlanta and giving this shop a 5 based on how organized this tool box is. I think that organization reflects on the shop as a whole