Hello, I'm writing…read morethis note to thank and make you aware of a skilled,well-organized service advisor with excellent interpersonal skills. Her name is Karoline Quiterio. My wife and I drive two Subarus, a '24 Solterra and a '19 Outback so we've worked with Karoline on several occasions. She's always been pleasant and very efficient. Yesterday, while working with a different advisor I witnessed her patient, problem solving approach with a woman who was very adamant about not wanting to spend extra money on a recommended repair. Karoline explained the reasoning behind the repair and handled a difficult conversation beautifully. Last year I had a problem with the passenger side window on our Outback. Previously I had taken it in to service for some attention but had to return it because the fix didn't last. I talked to Karoline about it and she asked if I would be okay with her looking at it. I agreed and she went out and fixed the problem for me. I was impressed that she would go out of her way to do that for me. At any rate, I thought you should know. She gets my Hats Off Award for her efforts and skills! Sincerely, Dr. Ron Larrivée

I had a great salesman named Jacob. He was knowledgeable, professional, personable and a genuinely…read morenice guy. Made me very comfortable buying a used car from him. I bought a 2018 Rav 4 limited that had just been traded in. Car was immaculate with low mileage. After I bought it they notified me they were putting 4 new tires on and front and rear brake pad before handling it over. I thought the existing tires looked good and never noticed the brakes needing anything. They could have easily gotten away without doing this and I would have not known. Overall I had a great experience and this is the very first positive experience I've ever written about a car dealership. I honestly think 90% of the car dealerships out there are crooked and I've bought a lot of cars over the years. But this one was excellent. Thanks Jacob.

Called about 2017 dealer certified Tundra but because I dont live in the area they wouldn't take my…read moremoney or even consider it. Must be my southern accent. Looks like racism is still alive and well in Bourne, MA. Due to the rudeness of the Ray, the mgr, or wouldn't give them my business even if they gave the truck for free.

I have serviced my Rav4 at Falmouth Toyota since 2022 and have always been pleased. However, last…read moreweek I had the absolute pleasure of meeting Holly in the parts department who went above and beyond to help me with wiper installation instruction. Holly is one of a kind in today's hurried world. She is friendly, knowledgeable, patient and well deserved of a 5 Star Rating! Thank you!

Special Shout Out to Heather Alden, sales consultant at Battles GMC- I recently bought a used (7100…read moremiles) 2026 GMC Canyon Denali off Cape at a Subaru dealership who understandably had no knowledge of all the electronic controls and features. So I went into Battles yesterday to pick up an online order of a GMC product I purchased. On my way out I stopped at Heather's desk and asked if she could help me with all of the controls and bells & whistles- she said of course, without hesitation. Heather went on to spend a solid 20 minutes tutoring me and I couldn't be more grateful. Heather went above and beyond my expectations- I highly recommend if you're in the market for a GMC/Buick vehicle, please reach out to Heather- a true professional who puts service and client satisfaction at the forefront. I know who I'm going to see when it's time to purchase my next GMC truck!!!

Battles provided the ultimate in service after purchase. Bought the first off the line electric…read moreDenali truck. Had repeated software and computer issues but the truck never failed to operate. Nonetheless, Battles stood behind this vehicle in extra ordinary fashion, engaging GM factory reps, the service department, and the sales department. Every detail was completely rectified. They stand behind what they sell.

Great people all around! Great deals on your next chevy!!!…read more We had a pink halloween trick or treat drive thru. They went all out so everyone could have a great time.

If I could give Marty's Chevrolet 10 Stars I would.. We have bought several Cars in Mass at other…read moredealer's and have never received the customer service that we received at Marty's! We worked with Ron Lambert in the sales Dept . He was above and beyond through! We received a fair new vehicle price along with a great trade in price as a package. David Coogan (General Sales Manager) assisted us with a quick and smooth financial process. Once again Thanks to The Marty's Chevrolet Team! You are a shining star in the Car sales industry. We will be back for future purchases!!

have been coming for a few years and the staff is always very friendly and attentive - the price is…read morealways reasonable as well

Very good car repair experience. The New owner Tony is a great person to work with. Brought my car…read morefor repair, they did a wonderful job.

Go anywhere else!!! Do not go to this place!!! The customer service is awful and they treat…read moreeveryone like crap. They make you think your getting a good deal and that they want to help you out, but they could care less. There are so many other amazing car places in Wareham, go to one of those. This is a sketchy place!

RUN. I went to test drive a vehicle and when I get there, the owner met me. This was the same…read moremake and model vehicle that I have test driven and owned in the past, but this one was by far in the worst shape. The door handle in the back was broken, the NAV system had a theft lock on it, the leather was rough, and the speakers had chunks of the cover missing. It looked like two men had fought on the inside. But the craziest part is, when he told me to put it in drive to move the car up, THE CAR DID NOT DRIVE IN "D." He kept telling me to drive forward. He then said "oh yeah you have to put it in third gear to drive." WHAT? He said it needed a shifter cable. Whatever. He made one of his employees go on the test drive with me which was weird. The white family that came after me was able to take the car by themselves, but another employee said he knew them. Again, whatever. When I get on the test drive, the employee said he did not have time to let me drive on the highway. At this point, I feel like I am being joked with. I disregarded him and went on the highway, where I discovered suspension issues. When I went to negotiate a price, the owner raised his voice. I had to put him in his place by saying his cars don't even drive when in "Drive"." I put a deposit down and said I would take it to a mechanic before purchasing. When I did, it was a disaster. The vehicle would not have passed inspection. Brake light was out, holes in BOTH mufflers, massive oil leak, motor mount missing, sway bars rubbing, and dozens of codes that were erased were recovered on the mechanic's OBD system. When I brought it back to him and asked for my money back, he tried to pretend to give me my refund. I watched him get to the "Complete Refund?" screen but he did not press "YES." He stuttered and said "ok refund complete." I almost lost it. I made him press the button and recorded it. From start to finish, this was a complete mess. The owner is a stereotypical cheapskate used car salesman. He buys beat-up vehicles from the auction, does not choose to have them looked at, and then has his "brother in law" in Woburn make less-than-minimal repairs with junkyard parts. That's cool if you are selling dirt cheap, but he is marking up the vehicles THAT WON'T PASS INSPECTION ABOVE Kelly Blue Book and Cargurus IMV values. He wears Walmart brand sneakers, pretends to refund you, and tries to block you from taking the car to the mechanic or on the highway. After I told him the vehicle would not pass inspection, he raised the price online $1,000. Let my photos do the talking and STAY AWAY.

I meant to leave a 5 star rating for this local business! They go above and beyond! Who else around…read morehere brings your purchase outside AND.... Puts the wipers on?!!!

There are many auto parts stores in the area. All of them have at least one employee who really…read moreknows the business. The difference with Douglas is they ALL know what they are doing. You can go there with questions or to look for an obscure fit, anything out of the ordinary and they will be your best bet. I needed parts for a project and the other two stores in the area really didn't know how to cross reference or match a certain belt. Douglas should have been my first choice. It was nothing at all for them to find what I needed. They are worth the extra five minute drive for me.