Their customer service isn't the greatest. I stood there for 5 minutes while I listened to the guy…read moreat the desk and whomever it was talk about the cost of trucks when u make a comment I got from their customer are you in hurry. The manager didn't even acknowledge me or said I will be with you in a minute... was it because I am woman ??? I walked out without making my purchase went to another auto part store thst believes in customer service

Cant say enough about Frank at this store. I had called and ordered parts when I got there Frank…read morewasn't there. Dropped off some drums to be turned and was told he was the only one who could do it. Took a few days because of the weekend. Finally met him and bought some more parts. Brake job on an 1974 Nova. Needed lines and wheel cylinders and told Frank I would bring the car by after the brakes were finished. After a day of working on the brakes I brought the car by and he was genuinely happy I brought it by, and it made me feel good too. Frank when I'm in the area your store is the only one for me. Thanks so much for all your help.

Blew my tire and bent my rim last night. Each of 3 tire companies in my town could not find me a…read moresteel rim in their stores nor warehouses. One manger suggested that I call Robertson's. It was noontime today when I placed the call to them. I spoke to Ryan and he did have one for my car. I was thrilled, but the only set back was that they closed at 1pm. I'm in Falmouth and driving on a donut, so I couldn't possibly make it there driving 40-50 mph. Ryan said he could send me a link, to purchase the rim, and that he could leave it in one of the vehicles, and once he received the payment he would call me back and let me know what vehicle he'll leave it in. Sure enough not even 5 minutes later after the payment went through, he called and told me which wrecked vehicle, to find it in. I arrived there about 1:30pm and as soon as i pulled in I spotted the vehicle. went to the back seat and there it was with my paid receipt. Ryan and Robertson's saved me today, and on Monday I will have a new tire on that rim......10 Stars Loretta G. Falmouth, MA

I needed a power rear sliding glass for my 2006 F-250 and happened to find RAS' posting for one…read moreonline. It was clearly listed as a powered unit and not the manual one sliding variant. When ordering I even asked the rep if the motor was working and she said yes. Once I ordered, I never received any timeline as far as when it'll be ready for pickup. I called to get an estimate and was told that it should be ready in a few hours but someone will call me to confirm. I waited all day with no one contacting me. I called the next morning and was told that it was ready for pickup. Mind you it's about a 42 minute drive to Wareham from my house. Once I arrived I got the receipt and went down to the shop for my order. The guy there brought out a manual sliding glass. Immediately I told him this isn't what I ordered and he basically told me to go talk to someone upstairs and complain there. I went back upstairs and was told that they sold me an incorrectly inventoried part and that they never actually had a power sliding glass. They did provide a refund but basically said sorry there's nothing else we can do. I gave this place a shot despite the existing bad reviews and had a pretty bad experience. If you live nearby, might be worth checking out but if you have to drive 30+ min, I wouldn't bother in the likelihood you get screwed. Look for alternatives, if possible.

​On our way to my daughter's Dr. appointment, we had trouble with our family's van in a town I knew…read morenothing about. I found myself miles away from the help of anyone I knew... or my own tools. ​This specific AutoZone being literally right across the street was the greatest help I could hope for in a situation like the one my family was in. ​The manager, Patrick, was very knowledgeable and extremely helpful with troubleshooting the problem I was having. Though they didn't have the alternator I needed in stock at the time and I had to travel 1.5 miles to Advance Auto to get it, I returned to AutoZone because of Advance's ridiculously ignorant staff. Once back, I was again helped by another knowledgeable AutoZone worker by the name of Kasey (or Casey). ​He assisted me in finding the right tools I needed to change the alternator right there. It took me 3 hours or so, but I got my van back on the road and eventually got my family safely back home. ​I couldn't have done it without the staff at this AutoZone. ​Thank you guys so much!!!

The staff here is always helpful and friendly. They know their stuff and will always do right by…read moreyou. Ive been getting parts and supplies for my 2004 impreza for over a year now. I won't go anywhere else. Keep up the good work folks!

I just had such a great experience at this store. I went in for new wipers and i was welcomed…read moreasked what I needed. When I said wipers one of the associate went outside immediately and took off my old blades, while the other looked up my car and made suggestions. He then went and got them from the rack and while he was checking me out the other associate who had taken my blades off was back inside getting my new blades to put them on. I walked out and got into my car and drove away, new blades installed in less than 5 minutes. Matt H. and whomever was helping him were on point and pleasant. Thank you for providing a great experience.

From the owner: Your local Advance Auto Parts at 278 Marion Rd in Wareham offers automotive aftermarket products,…read morefree store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

Ron's auto service was great with my vehicle when it had to get my 4Runner towed from buzzard Bay…read moreduring a nor'easter a few weeks . My recovery guy's name was Ron and he was a standup guy, I could tell that my car was in good hands when I spoke to him. I'd recommend their service to anyone who asks or is in need. Thank you, Ron!

My friend's car had been stuck in my driveway for the last 2 days. The rear tires were spinning on…read morea patch of ice, so she called AAA. The driver TONY from MARC'S in Wareham spoke very angrily and loudly, refusing to walk in the snow to rock her car off the patch of ice. Today, my friend and I went to MARC'S to speak with the owner about Tony's nasty attitude and refusal to do his job. The owner Marc Whitney was as rude and nasty as Tony. Last night my plow guy took a few minutes and unstuck my friend's car - with only a little bit of rock salt. Like the other disgusted customers who received nasty service from Marc's I'd give zero stars to this useless, nasty business.

I meant to leave a 5 star rating for this local business! They go above and beyond! Who else around…read morehere brings your purchase outside AND.... Puts the wipers on?!!!

There are many auto parts stores in the area. All of them have at least one employee who really…read moreknows the business. The difference with Douglas is they ALL know what they are doing. You can go there with questions or to look for an obscure fit, anything out of the ordinary and they will be your best bet. I needed parts for a project and the other two stores in the area really didn't know how to cross reference or match a certain belt. Douglas should have been my first choice. It was nothing at all for them to find what I needed. They are worth the extra five minute drive for me.

Here I am, stranded almost 300 miles away from home thanks to a broken chain on a vintage Honda…read moremotorcycle. Fortunately Cape Cod Choppers was there for the rescue. I was down the road visiting family, and having spent the previous two days calling every single Honda dealer and other Japanese motorcycle dealers around town, NOT ONE had a chain for my bike, a common part that fits various models and years, yet the shops that SHOULD have the part do not. I thought for sure I was screwed. Finally, I was about to give up my search for the elusive chain and would have to trailer my vintage 450,000+ mile beast home on a trailer... OH THE HORROR OF COMMITTING SUCH BLASPHEMY... On my way to pick up a trailer, my family member said "what about them" as we passed Cape Cod Choppers. My immediate reaction was "I don't think they'll have it. it looks more like a bike builder's garage than a store" because it was literally a small garage with a small office on the side, and besides, traditionally, most customs and chopper builders are mainly Harley guys, but I decided to drop in, and lo and behold this office on the side was packed to the gills with parts EVERYWHERE.... It was a complete MESS with parts on the floor, hanging on the walls, on the counter, behind the counter, on racks, under the counter, in boxes, and all the way up to the ceiling... it was motorcycle parts heaven and all over the place were photos of bikers, motorcycles, events photos, old photos, I mean decades worth of photographs all the way back to the 50s... WOW.. Behind the counter stood what can only be described as a typical HARD CORE BIKER DUDE... long hair, tattoos everywhere, a long beard and a beer belly, of course.. a little rough on the edges, a little tough on the tone, but genuinely friendly and humorous. My immediate thought was "No way he's gonna have my chain... this is a Harley man standing before me" and certainly this man is personally biased in favor of Harley motorcycles, but his knowledge and passion for ALL motorcycles become very clear and evident as I witnessed and listened to his conversation with two other customers and his mechanic.. Oh the knowledge this man has was indeed precious... and them came the gruntled "What can I do for you" and I asked for my 530x104 chain. He smiled, reached right underneath where he was standing and slapped onto the counter a 530x110 and said "we can cut 6 links off this sucker and there ya go" Hell yeah baby, I was thrilled and then I was in for another surprise, the price of the part did not include an inflated markup and I was happy to pay the $39 for what was normally sold for $80+ elsewhere. This place is amazing and I can not wait to drop in next time I ride down there. great place. At the time, a new shop was being built down the road where they would have a large showroom full of custom bikes, a large store, etc.. so, I'm really looking forward to my next visit to see their new location.

Great service had my bike in for tires and maintenance reasonably priced and did a great jobread more

Just one man's dream Turned into a world wide business with…read moreamazing people and products

We went here to pick up a race car kit that was just purchased. Upon our arrival, we were…read moreimmediately greeted by a very nice man that seemed excited we were there. We asked about getting a factory tour, and were brought back right away. He walked us through the entire building, and explained each phase of the building process. To say the building was clean would be a huge understatement. It was impeccably clean all over - the office, showroom, factory, and all facets of the build phases. These guys really know what they are doing. When it was time to load up our new race car kit into the trailer, two other men came out to help us and did all the work for us. They gave us pallets to set the kit on, and were extremely careful in and around our trailer. They had equipment that was specialized for this purpose, and have clearly done this a few hundred time. They were funny, and excited for us to take delivery as well. We had a great time meeting them and getting to know them during our short stay in the area. I would definitely recommend this company going forward. We brought a 45' coach bus and a 26' trailer, and were able to get in and out of the place with no issues at all.