Marc's Auto Service

3.6 (16 reviews)

Auto Parts & Supplies, Auto Repair, Towing

Open • Open 24 hours

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Services - Marc's Auto Service

Auto maintenance

Auto repairs

Auto battery or electrical system repair

4 More Services

Auto engine repair

Auto steering and suspension repair

Routine automotive maintenance

Vehicle towing

Marc's Auto Service Photos

Marc's Auto Service - My Prius on Marc's Tire's flatbed on I-195 in Wareham, MA. - Auto Parts & Supplies Near Me - Wareham, Massachusetts

Marc's Auto Service - Auto Parts & Supplies Near Me - Wareham, Massachusetts

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Recommended Reviews - Marc's Auto Service

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Scott S.

211

5 years ago

I needed a state inspection after I transferred a title from out of state and Marc's was most convenient for me. The inspection was quick and I waited for less than 60 minutes. I also needed a repair on my thermostat so I called Marc's and they were able to accommodate me on very little notice. I dropped my car off and Tyler from Marc's gave me a ride back to my house because I live nearby and I didn't have a ride home. I picked up my car after a day of them working on it and everything was fixed to my satisfaction. The prices here are reasonable for the work being done and you can also get a AAA discount. I will be returning for future services. read more

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Doreen A.

3 months ago

My friend's car had been stuck in my driveway for the last 2 days. The rear tires were spinning on a patch of ice, so she called AAA. The driver TONY from MARC'S in Wareham spoke very angrily and loudly, refusing to walk in the snow to rock her car off the patch of ice. Today, my friend and I went to MARC'S to speak with the owner about Tony's nasty attitude and refusal to do his job. The owner Marc Whitney was as rude and nasty as Tony. Last night my plow guy took a few minutes and unstuck my friend's car - with only a little bit of rock salt. Like the other disgusted customers who received nasty service from Marc's I'd give zero stars to this useless, nasty business. read more

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Van B.

4 years ago

Great fast service, and the boss even gave me and my groceries a ride home. The tire was replaced the same evening. Reasonably priced. read more

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Chris H.

3 years ago

At our request, they came to tow my daughter's car that wouldn't start after several jump start attempts. The person who came to tow took a look at the car and found the fuse that was blown. They were very accommodating and I would use their services again! read more

Business owner information

MarcsAuto O.

Hi there! Thank you for sharing your experience. It's fantastic to…

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Susan G.

4 years ago

My car broke down on Sunday afternoon of 4th of July weekend. Pfft...blown clutch. AAA sent Marc's Auto Service because the car had to be towed back to my home. They arrived much earlier than I thought; we had someone coming to get us from 40 miles away. The driver could fit two of us in the truck to get home, but my dog (an anxious rescue) would have to ride alone in the car on the tow truck. The driver arranged for us to leave the car and she had us call when our ride came. My car got home safe and sound a few hours later. Thank you, thank you, thank you to Marc's and their drivers. Great customer service. read more

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Kevin D.

3 years ago

Got stuck on cement partition in down pour. Van was in bad spot tough to manuever but Smooth and his partner were Excellent. Far above and beyond. Service was Fast and very Dedicated. Pricing is very fair. 1st time putting a Review but 100% Earned. read more

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Nancy M.

8 years ago

Awesome service through AAA when my car broke down. Tow truck (flat bed) arrived in a timely manner. read more

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Sejay M.

498

13 years ago

Great place to get yearly inspections completed. They are friendly and quick service with a smile. Never had an issue going here. They are also good for towing vehicles is you need a tow. read more

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Mike K.

6 years ago

Fellas from Marc's stopped by unexpectedly and lent some needed muscle! These guys don't just tackle cars.. on or off the clock. Super helpful!! Thanks again.. read more

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Shelley B.

7 years ago

AAA sent a driver from Marc's for my dead battery in Wareham. Richard was polite, professional, and got my car started in no time. Very friendly and helpful. Highly recommend! read more

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Kyle B.

164

11 years ago

I am appalled at the behavior of the driver and his boss that was called to help a friend with AAA this morning. Very unprofessional people. It's 2015. Let's start acting like it. read more

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Andrea S.

11 years ago

I'm forced to rate them 1 star because the system doesn't allow for 0 stars. In my opinion, they offer unprofessional service and should be avoided at all costs. read more

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Christopher B.

11 years ago

I have to say their tow service was fast.....however, when I told the tow truck driver that this was my husband's truck being towed and me being a man.....well he chuckled. Then when he called his boss and said, and I quote "There's a guy here that claims he's his husband".......implying that I was lying, then he paused and let out a somewhat hidden chuckle because obviously his boss made a funny comment about me being his husband. I'm a 50 year old man, with a husband and two sons that we adopted and raised, so sitting there being laughed at by some 25 year old tow truck driver did not leave me with a warm and fuzzy feeling. Then, when my friends went to their Facebook page to leave comments they de-activated their account. Really? Why couldn't they reply and defend their actions? Oh, maybe because they are inexcusable.......I would NEVER recommend them for anything. read more

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Mel K.

11 years ago

Rude employees on the phone!!!! Ultimately the guy who came by was very nice and helpful though!! read more

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Susan M.

8 years ago

Our truck died on a miserable, rainy night when we were quite far from home, over 60 miles. Charlie, the tow truck driver, made what could have been a dismal experience into a pleasant one. I recommend this shop!! read more

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Shannon M.

11 years ago

I wish I could give ZERO stars.. This review isn't for the actual shop but the people they employee for roadside assistance, they're vans & tow trucks say AAA but BEWARE!!! First off let me say I have NEVER used a site like this to review anything but this place is so negligent I was compelled to inform others. My story begins with a flat tire in August of 2014 I call triple A & they send Marc's auto service roadside assistance over to change the flat. The man ( not using his name) arrives we chat he attempts to get my tire off using HIS tire iron, he can not remove the tire. He says I'll fill it with air & follow you to the shop I say okay, he fills it up has me sign the form I get in the car look in the rear view & he's gone. Unreal I make it to the shop & decide not to call Triple A & report the guy cause I made it to the shop & i'm busy; right? WRONG 2 weeks ago I unfortunately get another flat (my luck) on a different tire back passenger. I call Triple A they send who but Marc's auto body, THE SAME GUY shows up again for roadside assistance I was like OMG no! anyway we chat it's friendly he proceeds to get out HIS tire iron he places it on my lug nut and with his FOOT stomps down on the tire iron snapping my lug nut clean off the post SO UNPROFESSIONAL!! He then holds the broken lug 6 inches from my face & says I'M NOT RESPONSIBLE FOR THIS NITHER IS TRIPLE A IF I ATTEMPT TO TAKE ANOTHER LUG NUT OFF & IT BRAKES THEN I'M RESPONSIBLE. I said to him listen last time you "helped" me the minute you got my signature you took off, you couldn't even remove the tire last time & this time do to you using your FOOT u snapped my lug nut in half. He says I'm not helping you didn't call a tow got in his damaged Marc's auto body van & drove AWAY. Triple A & I are in the process of an investigation into this situation, they gave Marc's auto shop 24hrs to contact me, we coulda work out a deal, they never called. Triple A couldn't express how unprofessional this entire experience was & they asked me to right this review, believe it or not. I hope this guy is no longer working for Marc's auto shop & I really hope Triple A looks deeply into Marc's auto service representing their company in any capacity. If you live in southeastern Massachusetts & have to call Triple A for your benefit ask them not to sent Marc's auto service.. read more

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More info about Marc's Auto Service

2688 Cranberry Hwy
Wareham, MA 02571
Directions
(508) 295-4000
Call Now
Visit Website
http://www.MarcsAutoService.com

Other Amenities

Does Marc's Auto Service have free WiFi?

Yes, Marc's Auto Service has free WiFi.

From the Business

Specialties

Automotive repair, 24HR Towing, trailer transport, Roadside service, jump starts, out of gas, battery replacement.

History

Established in 1991.

The owner started in the industry back in 1963 working with his uncle. in 1991 he ventured off on his own to open his garage back then called "center Texaco" at 377 main st wareham. He moved to his current location in 1999 at 2688 cranberry highway wareham ma.

Meet the Manager: JR W.

I have been involved with the business since I was a kid pumping gas at the gas pumps. I started working full time for the company in 2005 a little while after my deployment ended with the Marine Corp.

More Info

Hours

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Review Highlights - Marc's Auto Service

“The driver could fit two of us in the truck to get home, but my dog (an anxious rescue) would have to ride alone in the car on the tow truck.”

Mentioned in 2 reviews

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I've been going to Chuck's Auto pretty much since they opened. Chuck is a nice guy who does good…read morework on the cars, and I've never seen him overcharge for anything. Sometimes I feel like we don't pay him enough! I know he's probably headed for retirement soon and when he does, we will sorely miss him.

Guy was my go to mechanic for as long as I've been driving. Then I noticed prices going up, which…read moreis understandable, but I couldn't shake this feeling I was getting ripped off. The last time I brought my vehicle to him, he didn't even service my vehicle, disconnected my check engine light, and charged me full price. New customers aren't welcome and loyal customers are disposable.

Sullivan Tire & Auto Service

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Thank You Sullivan tire. They have been a huge help with…read moreme in figuring out a vibration problem with my new Ford Maverick truck, where a Ford dealership would not. I would strongly recommend using Sullivan tire for all your car's maintenance needs !

Purchased, installed, balanced, and aligned 4 new tires and replaced 2 faulty sensors…read more Took our car in on time. Knowledgeable, courteous staff provided clear explanation of what was needed and stood by the original quote- which was much less expensive than my regular service establishment. It would be helpful to know the approximate wait time. The service took a full 2 hours, which was not a problem for us, but it would be helpful to know ahead of time.

Lou's Custom Exhaust

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My husband's car started sounding like a jet engine taking off so he brought his car here the…read moreFriday before Memorial Day weekend expecting a substantial repair needed. The shop was able to accommodate him right away, he barely waited and they diagnosed and fixed the issue on the spot for WAY less money than we were anticipating needing to spend. They were friendly, honest and FAST! He said - "I never do this, but I think I'm going to leave them a review." He will never get around to that so here it is! Thank you Lou's Custom Exhaust for kicking our MDW off right!

I normally go to Mark at the Hyannis shop because he always treats me great but they were booked…read morethe day I called. He suggested I call wareham if I couldn't wait until the next day so I did and Benji got me right in. Same great service and price I'm used to getting with these guys. Resonater delete on my Toyota sounds great!

Excel Auto Repair & Sales

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It's so nice to just pull up and have an attendant pump your gas! But the best part about Excel…read moreAuto Repair on E Falmouth Hwy is when I bring my car in for an Inspection sticker. The service, professionalism, friendliness and efficiency is off the charts great! Went yesterday for my sticker, filled up with gas then drove off a very happy camper Sincerely, Jenny D

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Because I didn't need him for some service on my car the owner wouldn't speak to me anymore. Not…read moreknowing how angry he was l made the mistake of mentioning my mother's recent passing. He found this very amusing, laughed at me in front of other customers and employees. Before l drove away the gas attendent walked over to me so he could apologize for the owners wrong doings. My husband bought me a new car since then, he told me to never have any kind of service from this place of business. It is an eyesore as you'er coming off of Route 6, a real Junkyard ! !

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Brian can fix anything. Quality work. He has done both auto body repair and mechanical work for me…read more The most honest person in the auto repair business.

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The reviews below are not factored into the business's overall star rating.

Gale F.

4 years ago

OMG! Marc and the guys are the best...I've been bringing my cars here for about 18 years and I am never disappointed with the fabulous service. Marc is more than fair and I am able to keep my older car up and running. This is a VERY trustworthy business with the nicest guys; whether it is the tow truck driver or the mechanics....and Marc is one of the nicest people you will ever meet!! Trust and honesty in any relationship is so important and hard to find in car dealerships. Thank you Marc and guys for always being there when I need my car repaired!! I promise not to bring any 'big' projects again any time soon:) read more

James M.

286

5 years ago

Had to write a review here too-- Best tow ever: had a piece o' sh*t econoline break down on me in Wareham, called AAA, Cole came out within 5 minutes! We live in Falmouth, 40 minutes away and with COVID 19 we unfortunately couldn't ride along.. so he ordered an Uber!! We tried paying him at drop off but he refused! Just a very, very genuine guy working for a very honest tow company. Would recommend even if nothing's wrong with your car just for the experience (kidding, kind of)! If you see this Cole, thank you so much and good luck with the reserves or heavy towing or whatever you decide to do read more

Trudy D.

7 years ago

I had a terrifying experience on route 3 today, as I hit a trailer hitch in the middle of the road, and it shredded my tire. The day was saved when Sean R, from Marc's Auto Towing division showed up! I was distraught, and he calmed me down and had my brand new Honda safely at a dealership in a matter of minutes. The truck was spotless and air conditioning was a relief from the blazing roadside heat. The Honda Roadside Emergency Service had selected Marc's Towing, and they deserve to have the business. It was a great experience after a horrible start to the day. read more

Lisa M.

11 years ago

Rude, unprofessional, actually quite despicable behavior. They removed their Facebook page because of the scathing posts in regards to their appalling behavior. I guess they don't realize that the Internet makes the world a much smaller place. Perhaps a word of advise. Treat your customers as valued human beings and try your best to remedy your wrongs! Decency goes a long way. In this day and age such behavior is outed. Triple AAA should boot them to the curb! read more

John D.

11 years ago

I called AAA and they had Marc's come out to me for a jump start on my car. The drive arrived a lot faster then the 90 minutes AAA had quoted , he tested my battery and it turned out I needed a new one after the vehicle sat all winter. they were able to replace it on the spot and hopefully when I come back out during the summer I wont have any issues thank you for your service, I am still surprised that you come out all the way to Chatham. read more

Amanda F.

14 years ago

Marc's Auto Service of Wareham, MA demonstrated excellent professionalism and efficiency today, when my car broke down in Middleboro, MA. I called Triple A and the tow truck was there in less than 15 minutes, and ended up towing my car all the way back to Newton. The driver made me feel safe and secure, while driving me from Middleboro to Newton. I highly recommend this auto service especially for car towing. They were excellent. read more

Laura B.

7 years ago

I want to give a shout out to David, the manager of this location, who showed me and my sister excellent customer service. My sisters car had been towed there on Sunday morning, after an accident. This gentleman went out of his way, helping us and discussing what had to be done. This guy has a great personality for dealing with people who have gone through such a tough situation. Thank you so much for your help and kindness. read more

Vern M.

11 years ago

absolutely horrific treatment of customer. Rude, unprofessional, ignorant behavior from their driver and supervisor when driver contacted office with a question. avoid at all costs. should not be affiliated with a professional, publically minded company like AAA. will not do business with them EVER. read more

Christine M.

2 years ago

I want to give a shout out to Marc's Auto Service for sending Victoria C to come to my rescue when I had a flat front tire, driver's side. AAA notified Marc's who sent Victoria who changed the tire in no time and advised me where the next gas station was for more air. Thanks! Chris Mullin read more

Faye M.

2 years ago

Adam was the flat bed driver today. He was a very busy guy and very nice. I felt comfortable giving him my car, my baby. He also took the time to let me know that the car had been delivered to the body shop just now. Boy, he works long hours. Hope he's well compensated! read more

Richard N.

12 years ago

Have been a family friend for years and always get my work done here. Marc and Ron are state of the art mechanics. they do not give up until the prob is fixed. very nice tow trucks too. 5 Star here!! read more

Jimmy G.

10 years ago

Awesome company really saved me I waited for another company for 2 1/2 hours for a tow to get blown off my insurance call Marc's he was there fast awesome driver just s great company a+ read more