I brought my aero/tri bike in for a tuneup. Was so pleased with the quality of the tuneup that I…read morepurchased their tuneup package which includes quarterly servicing. My bike has never ran so smoothly-- even from the bike shop that built it. Corbin was able to finally get my derailleur adjusted to where I didn't have any clicking in some of the gear combinations. I am very pleased with the several experiences I have had at this shop. I intend to be a long-term customer and buy my next tri bike from them.

Super nice staff/owner I needed a presta to schrader valve adapter and they just gave me one! They…read moreseem to cater to higher end road bikes and bicycle parts. But I'll definitely be back for the inevitable tune ups and repairs on my decidedly low-end bike. Looks like they also have a wellness / recovery room business now too with cold plunges and infrared saunas. Five stars for the customer service alone

Such a perfect place for any bicycle enthusiasts. Beautiful quality bike shoes and shirts there and…read morelots of interesting photographs from Bike meet ups on the walls. The tiramisu iced latte with oat milk was delicious, not too sugary and I loved the foam whip on top with cinnamon dust. Boyfriend thought the coffee was well balanced. The barista was very kind and worked hard the whole time we were in the shop. Very clean cafe and quiet enough for a business person to work on their laptop.

I can wholeheartedly say that I love this place. It's really great to support a truly local biz…read morethat has 2 of my favorite things -- bikes and coffee! I take my bicycle here for maintenance and admire their fancy bikes and gear. Then I grab a delicious coffee from the coffee bar. The hours of cafe and bike shop can vary sometimes so please check that before coming. I also love the clean and simple aesthetic of the shop. When they said support local, regroup is exactly what is being referred to. Great place!! Love the plants too.

I have been suffering with a tight lumbar for eight years (injured while playing golf in 2015), the…read moreinjury has left me with a tight lumbar and reduced range of motion and leg weakness. I decided to go to the nearby StretchLab Scottsdale Ranch to see if I can get back on track. I saw Flexologist Giselle for a 50 min one-on-one stretch session. After the initial greet and meet, the session started with an Artificial Intelligence (AI) squat test evaluation to assess my flexibility/mobility. The squat test gave Giselle an understanding of my issues and what muscle groups required more focused attention. I was impressed with how effective the assisted full body stretching session touched all the major muscle groups and how Giselle was able to apply more attention to my issue areas. StretchLab was easy to find, there was ample free parking, friendly and welcoming staff, and the studio had a comfortable and relaxed atmosphere. I highly recommend Flexologist Giselle if you are having issues or just need a complete body stretch.

Nick is excellent! Scottsdale Ranch on Shea - He is very…read moreknowledgeable and a great practitioner!

Going on my 5th year as a member! I'm pretty active, workout 5-6x per week, so to get in a 25min…read morestretch every week is great. Sometimes I'll group up the 25's and make it a 50min every two weeks. I usually stay with 2-3 therapist, they know my workouts the best, but all of them are great. I like how they are adding new free stuff all the time...I'll use the compression boots and recovery table all the time. Heck the compression boots alone are at least $60-$100 per month and it's free with my membership now!

I had a monthly subscription to the StretchLab in Gainey Ranch. This franchise is poorly run, and…read moreall the employees talk negatively about the owner. Apparently, the owner does not know about running a business, which makes sense because there's a high turnover here. There is always a new receptionist whenever I go, and they are ALWAYS late. I originally signed up with General Manager Samual Reeder and loved the flexologist Tabitha. I had a few sessions with Tabitha before she quit. She was full of knowledge and helped me with stretching. After Tabitha quit, I was disappointed because I had a new flexologist who could have been more knowledgeable. He used one of those massage guns you can buy on Amazon to kill some time, which I thought was a waste of my subscription, so I informed the General Manager, Samual, about it. I had booked with Alyssa, who's also fantastic, but she's typically always booked. I booked with Lori on Friday 9/1/23. I showed up early as usual and waited 15 minutes. The receptionist told me Lori wouldn't be coming in, so it was a complete waste of my time and not being notified beforehand that Lori wouldn't be there. I emailed Samuel about this (The GM) and he didn't apologize! I called him out for NOT apologizing. I'll attach a screenshot. I heard SO many great things about Stretchlab, but avoid this location at all costs.

Updated 9/14/2026…read more The follow-up from the owner ultimately made up for many of the challenges we experienced with the company's policies. The flexibility, understanding, and consideration extended to our situation were fair and very accommodating given our circumstances. I am sincerely grateful and satisfied with the customer service and the accommodations made regarding my wife's experience with the company. My opinion has certainly changed for the better since my original review. My only wish is that it had been a little easier to connect with the owner and reach this resolution sooner, without as much frustration surrounding the company's policies. That said, the owner's personal attention and follow-up were phenomenal and, ultimately, an appropriate and compassionate response given our circumstances. I truly appreciate the willingness to listen, understand our situation, and work toward a fair resolution.

Yesterday, Ashley stretched me at North Scottsdale StretchLab.  She asked me in advance if there…read morewas any injuries or anything specific I was needing.  I told her I was having a little trouble with tennis elbow and was a little tight all over. Over the next 50 minutes she actively stretched me.  I say actively because she would have me push back at times to increase the overall stretch.  She picked up things on my body that I hadn't told her - like I was more sore and tight on one side.  I definitely needed it and feel so much looser and more relaxed.  She also gave me a few gentle stretches I could do on my own.  Ashley made sure I was comfortable with every stretch she did and explained everything along the way.  I felt extremely comfortable with the entire process.  The location was immaculate and really smelled good! I will definitely be back!

Between working out and working in general at a desk, I have been told by both my exercise coaches…read moreand my massage therapist that I need to start stretching. While my exercise coach location offers some stretching, I started researching and found a StretchLab near me with great reviews. I found some promotions, and I jumped on an introductory offer to try the place out while I determined whether or not I should join the StretchLab and if so, how often. I found a promotion online for a $59 introductory offer that gets you a 50 minute one-on-one assisted stretching session with a certified Flexologist and includes a mobility assessment designed to improve flexibility and release tension. As this is only available for first-time clients, I jumped at this offer, which was typically $100-120 without any promotion. There were also special Black Friday deals which offered great savings. The problem for me is that I didn't know what I needed yet. They even offered a 25 minute first-time session for only $10 (though I wanted the 50 minute session). If you look online now though, there is a new 50 minute session, assessment, and grip socks for a low price of only $50. Mine didn't even come with grip socks, which are required, so I had to find some. Great deal for someone just trying them out (like me last month)! Right when I made my first inquiry and then appointment, I had someone reaching out to me directly from this location through text and phone, and they made sure all of my questions were answered. They also prepared me with having grip socks and knowing what to expect on my first visit. You can read more about the first-time experience at https://www.stretchlab.com/first-timers with testimonials, frequently asked questions, and general information about a one-on-one stretch. When I arrived a few minutes early for my appointment, I had two staff members giving me a tour and walking me through the experience. They even had my name on a welcome sign! Now that I know I like that, I'll be ready to jump at the StretchLab in the future; however, the price is quite high at a regular price, and I also can get heavily discounted stretches at my exercise coach, where the coaches have been trained, too. I will probably end up doing both over time and balancing them with my own stretching at home and my massage therapy appointment. Regardless, the StretchLab is a fine-tuned process with talented individuals and a great location with fabulous amenities. Though I have only been to the one appointment so far (and that was only a few weeks ago), I highly recommend the StretchLab for anyone looking for such an experience.

Nick O at the Scottsdale Ranch is outstanding tech. He is the reason I continue attending. He is…read moreprofessional, knowledgeable about anatomy. 5 start to Nick!!!

Great Stretch with Nick. Easy process to book, stretching I can't or won't do myself, and left…read morefeeling great. I will definitely be back. Thanks!

I'm really disappointed with my recent experience at StretchLab. All I needed was an itemized…read morereceipt for my visit so I could submit it to my FSA. I asked for it the day of my appointment and was handed a new‑client agreement instead, which obviously isn't a receipt. I followed up a day or two later, hoping that I would get different assistance, but still didn't get what I needed. I've tried reaching out to corporate since then, but none of their contact information seems to lead anywhere. No replies, no acknowledgment, nothing. At this point it feels like I'm seeking help from a void at Stretchlab over something that should be incredibly simple. What makes this even more frustrating is that a few years ago, the team here was amazing. I never had issues getting itemized receipts, and the staff was always helpful and on top of things. This time around, I've felt like my needs as a client don't matter at all. After this experience, I don't see myself coming back. If getting basic documentation is this difficult, it's just not worth the hassle.

First time with a reflexology and stretch specialist. WOW, it was great. I'm so much more loose and…read morerelaxed. My therapist Destiny was very good. Mikayla did my wife and she was also very good. I was they had a Stretchlab at home in the Coachella Valley.

Great service but unscrupulous business practice. I have no complaints about the service offered…read more However, their predatory business runs on monthly subscriptions that has a mandatory 3 month commitment. Their policy mandates you use your weekly sessions and my sessions not used will expire, with 1 roll over session per month. I signed up not knowing my job would change and thus affecting my weekly commitments. First, when asked if I could cancel, I was told I would still have to honor my 3 month minimum. I was given another option to pay to suspend my plan, THEN continue with my 3 month contract. With either option, I would still lose my unused sessions. The owner would not return my calls and instead I played telephone with the manager. I had to go in physically to speak with the manager and they finally waived the expiration on the sessions if I paid the full 3 months. I have yet to find time for these paid sessions. Again buyer beware. The company has no compassion for your situation. Once they get you to sign for a plan, you are hooked to pay at least 3 months.

I was a monthly member here for about five months. When I decided to cancel, I went in person and…read moreclearly asked to do so. Instead of processing the cancellation, the front desk employee repeatedly pushed me to put the membership on hold and continued selling me on that option. After spending far too much time going back and forth and needing to leave, I reluctantly agreed to a short hold just to end the conversation. Nothing was signed, and I was told I would be notified before the membership became active again. That did not happen. Two months later, my membership was reactivated without notice and my bank account was charged. I had not used the service and only discovered the charge while reviewing my statement. I returned in person to cancel (again) and was once again met with sales pressure before they finally processed the cancellation. They refused to refund the charge for the unused month, despite the lack of notification. After being a good, paying customer for five months, this experience was extremely disappointing. Billing and cancellation practices are unclear and poorly communicated. Proceed with caution if you sign up.

The trainers there were great even after the shake up where all new came in. The problem is their…read morecontract commitment that you don't know you are a part of. They make you believe you are signing up for a certain number of sessions and it ends up being like trying to break free of a gym membership. I ended up with a spine injury, not caused by them, but my doctor told me I was done with them. I gave my notice in May that I would not be back and in August I started getting hit with a 'membership' fee. I was told that my membership was not cancelled when I requested it but paused and they were taking another month because I didn't give 30 days notice. I now have officially given my 30 days and if they decide to do this again they will be dealing with the media. They did not consider my medical condition a termination of my membership. They need to clean up their business practices.

The best coaches,the best staff, (Gaby is always so helpful and wonderful), and the best owners…read more Love, love, love, my Orangetheory, Fitness Family,and Workouts...

I can't say enough good things about OrangeTheory Fitness Scottsdale Ranch. From the moment you…read morewalk in, you're greeted with positivity and encouragement. The coaches are fantastic--clear, motivating, and deeply committed to helping every member succeed. I'm participating in the Transformation Challenge, and it's been such a powerful experience. The structure, coaching, and community support make a huge difference. You never feel alone in the work--you feel coached, challenged, and celebrated. This studio is consistently clean, organized, and welcoming. It truly feels like a community, not just a gym. If you're looking for a place that will push you, support you, and keep you coming back, this is it.