First time with a reflexology and stretch specialist. WOW, it was great. I'm so much more loose and relaxed. My therapist Destiny was very good. Mikayla did my wife and she was also very good. I was they had a Stretchlab at home in the Coachella Valley. read more

Great service but unscrupulous business practice. I have no complaints about the service offered. However, their predatory business runs on monthly subscriptions that has a mandatory 3 month commitment. Their policy mandates you use your weekly sessions and my sessions not used will expire, with 1 roll over session per month. I signed up not knowing my job would change and thus affecting my weekly commitments. First, when asked if I could cancel, I was told I would still have to honor my 3 month minimum. I was given another option to pay to suspend my plan, THEN continue with my 3 month contract. With either option, I would still lose my unused sessions. The owner would not return my calls and instead I played telephone with the manager. I had to go in physically to speak with the manager and they finally waived the expiration on the sessions if I paid the full 3 months. I have yet to find time for these paid sessions. Again buyer beware. The company has no compassion for your situation. Once they get you to sign for a plan, you are hooked to pay at least 3 months. read more

I walked in here to check the store out and get a brochure. The Manager(middle aged, bald caucasian said he was from wisconsin)then blocked the front door so I couldn't leave. I waited several minutes and he continued to block the door. I then asked him about a shirt so he would move out of the doorway(I also did not want unwanted touching from him). After I exited the store, he falsely accused me of stealing "something" and said he was calling the police. I asked him what he thought I stole and he wouldn't answer. He also claimed he had 3 witnesses(there were only store employees in the store besides me)who he claimed "witnessed me steal". I asked him several more times what it was they thought I stole. He wouldn't answer(since I didn't steal anything and he was lying). I told him I would wait for police and they could search me because I committed no theft(I am middle aged, have no criminal record and never stole from a store). I waited at Starbucks for the cops to show up since I was willing for them to search me but he apparently thought twice about his false accusation and illegal detainment. This was a shocking incident. His behavior reflected extremely poorly on this company. Apparently they're new at the location and the store was empty of customers when I walked in. Highly not recommended. read more

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It was a good experience but I haven't been able to follow up with additional treatments

I highly recommend StretchLab! After every session I feel like the weight of the world has been lifted off my chest and can breathe. I'm on my feet all day and tend to tighten up quickly but StretchLab helps me stay loose and feeling great. Jesse is fantastic. Great conversations, he's knowledgeable, friendly and extremely helpful. I very rarely leave reviews but I am always telling people about StretchLab. So give them a shot. read more

Terrific idea and great staff, though watch their questionable billing practices. I was going out of town for the summer and at the recommendation of the GM put my account on 'hold' to see if I wanted to come back when I returned. I decided to try a different gym and called to cancel my hold. I was told by their assistant GM that their policy charges me $289 more because I didn't cancel within some 30 day period. This was neither discussed nor anything signed by me to this effect when I put things on hold that I remember, the assistant GM kept telling me it was their 'policy' so as to keep my spot though this was never discussed nor documented when I put the account on hold. After recommending this company to 4 friends, I can't in good faith do so anymore, and I'd be wary of others because of their business practices. I don't want to use this service anymore and have disputed the billing with my credit card company. read more

I had a poor experience with this location. I paid for 8 visits. I went in 30 days prior to my cancellation and was told to schedule my credits, then they will freeze my account and once completed I could cancel without penalty. I did exactly what they said and followed each step. I was then told they "bill in 3 cycles of 8 visits". Then I was told I "didn't cancel in time" even after I explained what I was told and provided some context and witnesses... to which I was told, "sorry I will discuss with our employees and they need more training"... then I was told they would "do me a favor" and let me cancel for 200.00 additional dollars?? I did what I was told and still had to pay extra. As you can see I am a Google Travel advisor and have a good reputation to providing accurate honest analysis of what's happened. Over 10K views on my reviews so I hope that provides some validity to my claim. I always give the business the benefit of the doubt but this one was very clear cut. read more

Great mgmt and techs who work on me Lorena & Nina are the best! If the prices were a little more reasonable, I probably would go more often as I find it really helps me and I'm very grateful. read more

My first experience with Stretch Lab was so good I signed up for a package! Nathan pushed my body to limits it needed to be pushed and I felt a good burn I haven't felt in so long. Jesse, the GM, and everybody else were so friendly and helpful and I cannot wait to go back to see Nathan! read more

When I first saw this new business arising "Stretch Lab" I looked into it and clicked the link to get a "free" stretch. I am the type of person that doesnt want to obligate myself for longer than 3 months. I spoke to Nick and the owner and I loved the concept. I signed up after my first trial stretch and fell in love. I dont want to do it at home much so I signed up for the 50 minute one on one. Great price , Great, flexoligist s. I have just completed my 8 sessions and it has been a wonderful experience . I recommend this to almost everyone. My flexologist is Kristopher and is so personable ( all they work there are) I cant say enough about this concept. Try it out for a few months it is aweome Lezlie Greenberg read more

My husband came back from his first session and told me that he felt good. I have overall lack of flexibility so I went for my first session. After the session, I was amazed on how all my muscles felt so relaxed. My stretch therapist was Nathan and he was good at explaining which muscles were being stretched and kept checking on my comfort level. And yes, I signed up for a package. So far I have had 4 sessions and each time I feel so good afterwards. read more

Stretch Lab is one of the greatest experiences I have ever had. The GM, Jessie, was very helpful throughout the entire session. I walked out of there feeling absolutely great. I would highly recommend the Stretch Lab and cannot wait for my next session! read more

Wow do I feel better after my 50 minute stretch. Ashley was a great flexologist by talking me through everything and making sure I was comfortable. She was able to choose different positions to help me since I'm double jointed and flexible.She was a huge help with my shoulder pain and I'm excited to go back next week! read more