If you need a place to repair devices, consider this place adequate…read more The clerks were super friendly and got through occasional lines of customers. It's a small place, where the front does minimal sales of accessories and pushes hard on Asurion's monthly coverage plan - but respectfully. The staff keep it clean, it has seating. You won't feel uncomfortable standing or sitting. The service was fairly quick for the repair I needed. And they got my old iPad looking brand spankin' new. The parking lot is small because it shares the small lot with other suites in the strip mall. If I needed another repair, I would highly consider a return to this location.

I brought my phone in for a charge port repair. When I picked it up, it had no service and didn't…read morerecognize the SIM card. Instead of trying to fix it, the tech told me to go to my carrier to have it fixed! I did and the carrier confirmed that UBreakIFix had damaged the antenna. I went back to the shop and was told that the tech who had worked on my phone had left and I would have to come back the next day! Overnight, the screen began to show bruising that ended up covering the screen entirely! (See attached picture) When I took the phone in the next day to repair the damage the tech had caused, I was told they would have to order the parts they had damaged! When I expressed my frustration at the situation, the tech became very angry and emotional and threatened to not fix my phone if I kept 'disrespecting him'! So unprofessional! I ended up keeping my phone and filing an insurance claim with my carrier to get a new one. I will never return to UBreakIFix. The techs are rude and incompetent.

I am not happy at all for the way (Verizon), as a company, for making me come back to their store…read moreTWICE for the problems I'm having with my data running slow with supposedly having unlimited. C'mon now I am a new customer who wanted to finally have a better service then my previous phone provider (t-mobile), who I wasn't happy with, now this.... Please don't let me regret it now.

Charles was at the door waiting to help; super chill, super knowledgeable and had a great attitude…read more As a business owner and active duty military would love to have employees like him !

Alter is my go to business fo everything in the electric world From computer science to tools and…read moreparts

Help in the Time of Crisis!…read more On a recent business trip I had the horrible experience of having my external hard drive becoming unreadable/corrupted! Not knowing any better, I made an appointment with the "Geek Squad" at Best Buy, who qouted me $500-$2000 for an "advanced repair ATTEMPT"?!?!!? Distraught, I came to Altex and was quickly greeted by Matt and the store manager Jacob Wiese. Explaining my problem, they offered to attempt repair for a nominal charge- how reassuring! Jacob broke down the concepts of disc drives and solid state drives into terms I could understand [thank you!] - so I immediately purchased a new portable solid state drive. I left my "broken" hard drive with them- feeling much more confident in their skills. Within 2 days they called to inform me they were able to access the data and transfer it to the new SSD! While I am impressed with their technical expertise, I am MORE grateful for their kind, patient, customer-friendly demeanor- helping those of us who are novices and helplessly lost. My job as a professional nurse has been to help explain medical terms/procedures to patients who are confused and anxious. What a wonderful experience to meet computer professionals who are willing to help do the same thing when an anxious customer comes in. I have definitely found my place for "all things compute" in San Antonio. Thank you all so much for sharing your expertise and your kindness Respectfully, Dr. Laurie Singel Schertz, TX

Busy place in the strip mall shared with HEB . Plenty of…read morestaff to help. I miss the self kiosk but heard it's a Texas area thing not to have any. Friendly and very efficient staff. Big parking lot with many other businesses around. In and out of there pretty quick

I take my mom to this store on s new braunsfels. Tina is friendly and patient with her. We are in…read moreand out quickl. Thank you!

Took my cell phone in because it was not charging. Wes fixed it at no cost. A piece of plastic…read morelodged in the port. These people are so customer oriented. Highly recommend this business. I will be a customer for life. Thank you!!!!

Wes is the nicest guy! He answered all of my questions over the phone and was so helpful!! I will…read morebe happy to use him again in the future!

Darin is knowledgable and honest with the way he does business. I brought a severely damaged iPhone…read more13 in. Honestly, I wasn't sure it was repairable, but they replaced the screen within a couple hours, and it was good to go, at least for a couple weeks. The screen quit working again, but not due to their work but the extent of the previous damage. So back in the phone went, this time for a new screen and back case. Darin was willing to comp the screen as they had already replaced it, but as I was using my bank's phone insurance this time, we are having it fully repaired like new. As I mentioned, this shop is very knowledgable about phone repair as well as the different phone insurance programs and able to help guide me through the process of filing a claim as well. The repair costs are comparatively great, and on newer phones that's definitely the way to go as DIY can be so challenging with all the glue used these days.

My tablet's battery was swollen and screen broken when a nearby shop (who I won't name) tried to…read morereplace it. GOOD NEWS: I found CPR on O'Connor. They had some delays getting parts; but took my broken mess and restored it. They treated me VERY fairly on pricing too. Thank you! -

I needed a new battery and terminal, it was all kinds of messed up but one of the workers Jay was…read moresuper helpful and really hooked me up great worker and great service highly recommended

Very friendly helpful store with fair prices. If they do not have the part you need in the store…read morethey can get it from there local parts warehouse in 40 minutes.

I've gone in here several times to get a new battery for my car's key fob and each time they have…read moreoffered to change out the new battery for me. What excellent service! This time on 12/10/25 it was Jesse. All the more impressive, as these key fob batteries are not expensive at all... Not sure about all Interstate locations (just no experience with the others--they could be great!) but this one has great employees!

Jesse is the man, he helps you with a smile, is always happy and knows what type of battery you…read moreneed immediately. We only come to Jesse because their batteries are great and just because Jesse is what every business needs. friendly and awesome guy. Thank you Jesse