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    Verizon

    3.4 (10 reviews)
    Closed 9:00 am - 8:00 pm

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    1 year ago

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    6 years ago

    Dylan was extremely helpful and patient. So thankful you are open and during this pandemic.

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    Elite Auto Sounds & Home Theater

    Elite Auto Sounds & Home Theater

    4.1
    (9 reviews)

    Great service. Quality work. Timely and complete. Will be…read moreback. Will recommend. Thank you!!

    I previously had a good experience with Elite Auto Sounds (New Braunfels), but my latest visit was…read moreone of the worst customer service experiences I've had. I brought in an aftermarket Android head-unit and HD backup camera for my daughter's car, which they said they could install in 3-4 hours with a lifetime labor warranty. After drop-off, the owner called saying the harness was wrong, despite me providing instructions, diagrams, and resources. Hours later, he complained about the unit, blamed it on being "from China," and said such installs were always a "nightmare." The car was returned late that day, with CarPlay not working (audio) and the next morning I discovered the backup camera was crooked, there was trim damage, and the head-unit wasn't receiving signal from the OEM system. When I returned for a warranty fix, staff claimed the unit was defective, refused to let me inspect the work, and threatened a $125 diagnostic fee when asked for a refund if I could fix the issue myself. They insisted the installation was fine. I took the car home, disassembled the dash, and found two improperly connected cables. Once corrected, the system worked perfectly. I provided proof and requested a refund since the work was not done properly, but the owner ignored my calls and texts, later having staff reiterate they wouldn't refund labor on a "Chinese unit." They failed to honor their stated lifetime labor warranty, refused accountability, and blamed the product rather than their poor installation. Bottom line: This was a deeply unprofessional experience, and I would strongly advise others to either do the work themselves or find a company that stands behind its work.

    DMC GeeKs

    DMC GeeKs

    5.0
    (2 reviews)

    My MacBook Pro screen cracked, initially I thought yep laptop is a goner, I didn't want to spend 2…read moregrand on new laptop. So I researched on laptop repair locally and gave this guy a shot, at first I was reluctant but once you walk in the store, the tech was professional and the place looked fantastic. I was well informed on the repair process and came back when it was ready. Now I don't do reviews much but seeing how my laptop looked like new, yeah I had to share my expression and I'm thinking like, man, I should have brought my phone or iPad here when it broke. Saved me $$ and quick turn around time. Will be coming back again.

    I don't normally write reviews but it feels like I found such a gem that I needed to share. Daniel…read moreat DMC Geeks is very skilled at what he does, he's fast, and the micro soldering he did was very clean and precise. I drove to his shop from Austin and he repaired the boards I was bringing him on the spot ! All the other Austin places I had contacted had a long wait time and much higher prices. For Austin people yes he's in Canyon Lake but he'll do a much better job than most shops, he'll do it faster and probably cheaper. You can also ship him the broken electronics, which will probably be faster and cheaper even with shipping time/costs than to get someone in Austin with a long wait time charging a premium to do the job. Daniel's also very nice and patient, which can't be said for most similar shops. And most importantly he's honest - he recommended to *not* repair one of the logic boards I had brought him even if he would have made money doing it. Highly recommended.

    Verizon - mobilephones - Updated July 2026

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