This place was super fast and efficient. I needed a battery for my car fob. I was in and out in 5 minutes. Score!!

Went in for a simple charing issue with my cell phone, and when I got my phone back it wasn't working at all. The tech had broke the sim card tray somehow, didn't inform me and I was stuck with no phone over a holiday weekend. I had to end up taking it elsewhere to get it the sim tray and the charging issue fixed, it was an unnecessary cost and when asked if I would be reimbursed since they not only didn't fix my phone but broke it and then didn't take any accountability or notify me, the DM said that's what we have you sign a paper for so we're not responsible! Absolutely unacceptable, if you don't know how to fix it, just say that! I will not return or reccommed anyone to this place!! read more

Excellent service. So nice to just take my key fob and nice gentlemen replaced it for w.

Purchased a battery online for my son's car this morning and called in to verify that he could pick it up/have it installed shortly after and was told that would not be a problem. My son called me from the location on Wilmot stating that he spoke with the district manger and was told he would not be able to pick it up without me there. I called and spoke with Sam Funk and l offered to send a photo of my ID (my son and l have the same last name, address, etc) as well as a photo of the credit card used. I was immediately told "no". I advised her that my work schedule does not give me enough time to drive over and told her that l would need to cancel the order if they would not allow another way to verify my purchase. Without a word, she processed my return and only apologized after l let her know what an inconvenience this is. She spent the majority of the time on the phone explaining that the manger had just quit and how much online fraud she has encountered. As someone who is in the automotive industry, l know that rules need to be followed but l also know the importance of how information is delivered and how to provide customer service. Tucson is a small city and l hope this review will help the next person avoid this experience. read more

Cannot say enough good things about this business. Husband went to buy a battery for our garage door opener and when leaving, his truck wouldn't start. He went back inside and the employees there went into Hero Mode. They tried jumping the truck's battery and when that didn't work, he bought a new battery and they installed it for him. When the truck still wouldn't start, they pushed it while he popped the clutch to see if it would start. When it wouldn't start, they called a tow truck for him since he had forgot his phone when he left our house. He just keeps going on how nice those guys were and how much he appreciated their help. Thank you so much from the Travis Family! read more

Cheyanne went above and beyond to restore an old iPod. No other location offered to replace the battery but the First Ave location. Cheyanne takes true ownership of her profession and is an amazing employee read more

Needed two 6v AGMs and these guys came through. Their Duracell brand is a bit spendy but a solid buy. Chase did a great installation and had me in/out within 30 minutes. Try them. I'm glad I did. read more

Unfortunately Frank doesn't have the facts correct. I'm not sure who Frank is. Since he is not the store manager or the district manager. They have been unwilling to correct the issues they caused, possibly intentionally to try to get more money. Again beware of this business. read more

Do Not Use This Company to work on an iPhone. They have no idea what they are doing. They do not stand behind their work. And they become non responsive when you want them to fix what they broke. The worst customer service I've ever experienced. read more

BEWARE!!! Batteries Plus advertises Duracell car batteries that are not truly Duracell brands. They are "MagnaPower" car batteries but Batteries Plus has licensed the use of the Duracell name. If you buy one make sure you have AAA as they only last ~8 months. They'll keep giving you a replacement while under warranty but you have to deal with the hassle of frequent replacement. read more

I came here to get my broken screen fixed on my iPhone 11. The workers were really helpful and did this in a timely manner. My only complaint is that when I got my phone back, the front top speaker did not work at all and my phone couldn't activate face ID anymore. I overheard the worker say that they did not conduct a diagnostic test after completing my screen replacement. When I went back the next day to fix my two new issues, the workers were very helpful in helping me find another location that had the necessary hardware to fix my screen again. read more

Josh was extremely helpful during my battery exchange as well as with the purchase of a new battery. He also was very empathetic to those needing assistance while helping me. He can definitely multitask. read more

Took my phone in working with a cracked screen. They fixed the screen but now the phone will not hold a charge. I consider that not working but, they consider that to be working? So now I have a phone with a fixed screen but will not hold a charge. They would not provide me with area managers or regional managers phone i had to hunt them down. They suggested that if I have a problem with that i could email their corporate. Dontbworry i will guys and anyone else i can tell Terrible customer service in a service industry. Take the money, but when a challenge comes up they want me to email it in. The ultimate in a self serving business. Stay away from Way poor form guys. I would not do business with them for any reason. read more

Horrible experience! Bought a charger and had to return it because it didn't work. I was deducted 20% because of a 'restocking fee' since the package was opened. When I asked why no other store does this, the salesman said well I don't even have to give you any money back. I said I wouldn't be returning and he acted like he didn't care read more

Cheyenne helps me by replacing the battery in a watch. It's a difficult watch which requires special tools and knowledge to replace the battery and set. She had no problem! It was done quickly and efficiently. read more

GreAt service help me with my remote to my car my battery was dead and they help me find the problem and great reasonable price read more

Batteries Plus - Battery Stores Near Me - Tucson, Arizona

If you take in a product for repair make sure you check your item out well before leaving the store. Check as many functions as possible. If you don't and something doesn't work after you leave the store you are out of luck. They will blame you for the problem even though they caused it, either unintentionally or intentionally!!!! Very poor customer service. Use at your own risk. read more

Nope. Ordered a battery online for pickup, asked for a call when ready. A half hour later I get the call, Yay! Get to the store and the two young fellows are hanging out BSing and no, my battery isn't ready. NBD, they go to the back to fill it, 15 min later I'm good to go. Wake up this morning to discover that it is grossly overfilled and spilled in my car, soaking the box. The vent tube is also missing from the box. Battery acid in my car, on my hands, etc. Called the store and left a message, my buddy Shawn (manager) did call me back, and more or less told me he didn't believe me, because the guy that overfilled it said he didn't overfill it. OoooooKaaaay. I just called you after our 5th transaction to bust your chops then, right? Definitely did like the idea of keeping my business local, looks like I'll seek out another location to work with. Avoid this location unless you can deal directly with the manager. Good luck. UPDATE In response to Frank - I did speak to Sean, and he dutifully explained how it just could not have happened. Frank, Steven filled this battery TO THE BRIM, right up to the screw caps, put it in the box and sent me on my way. By the next morning as the battery began to activate and the inevitable bubbles began to form on the lead plates, the battery had overflowed, soaking the box and leaking through to the seat of the truck. Yes, I was foolish enough to leave it sitting on the seat of my truck. Now I have a quarter-sized hole in the leather of my truck's seat. I don't need to speak to Sean - you do. And someone needs to speak to Steven and let him know that there are bad consequences as a result of his carelessness. YOU may call ME if you like. You have my info in your transaction records. read more

My truck battery was dead so I went to Batteries Plus and the young man checked my battery. It was dead. He looked up my warranty and I received a new battery without any charge. Great and fast service. read more

Forget the mall watch repair. Batteries Plus Bulbs costs 1/3 and they're much nicer!!! They have many many different types of batteries and bulbs. Probably what u need read more

I went to get my battery changed at this place and they didn't even know how to change it like I thought yall was batteries and plus

So, my buddies battery was non-functional--no crank left in the tank. So, he called for me to come rescue him. I asked if I could pick up the battery on the way there and then take the old one back to get an adjustment. They said no, if you bought the battery and then brought the other back they would make no adjustment. Sorry guys--that's bad business. read more

I would like to start this out with the fact they provided great customer service. However, I went in about a month ago to have my iPhone screen replaced and the functionality hasn't been the same. I get there are going to be some glitches, but it's really starting to get annoying. The color is not as vibrant and the touch sensitivity is out of line. It accidentally "likes" posts and adds people on Facebook... embarrassing the hell out of me. The scroll function is glitchy and small details such as moving the cursor are done for. I would not recommend Batteries Plus for screen replacements, especially for the price. As much as I hate to say it... spend the extra money at Apple. read more

Batteries are expensive here.... but I walked in got what I wanted.. they even put the batteries into all my remote controls... Service was A+, just couldn't get over the high prices! read more

This place is great. Every time I'm there they quickly find the exact battery that I need. Their prices on batteries are awesome!

Customer Service was terrific. Franklin and Sean solved a tricky problem for me and saved me lots of time and money. I highly recommend them! read more

Called with the information I had about the battery I needed and was told that, without the serial number, I'd have to bring the battery in. Was also told how busy they were. Called Auto Zone with the same information and they cross referenced the battery very quickly, held it for me to pick up and, cha-ching, got the sale. Ridiculous that Batteries Plus Bulbs had no time to spend the three minutes that Auto Zone spent on the phone with me. Never again! read more

Great service, extra nice people. Made a big effort to get my phone battery replaced quickly.

Smart employees and good customer service. Knowledgeable about batteries. Bought a motorcycle battery and they filled and charged it for me. When I picked it up after it was charged they informed me to keep it standing up as it is not a sealed battery and can spill if tipped, tilted or set on its side. Common sense if you think about it but good advice as I never really thought about it. They also said to use and automatic charger and not leave it on a manual one or just use a battery tender so the battery doesn't get hot and boil over or vent. read more

The service is excellent. I needed a special part for my quad battery and it just so happened that the cashier had a used one which he gave me free of charge. I am very pleased!! read more