Our home burned almost completely down. We brought our computers we could find and gaming consoles…read moreinto Zipzap and to see Chris to see if he and his staff could salvage anything. While the computers and consoles couldn't be saved they were able to save data, including family photos for over the past 20 yrs we had saved. He and his staff are helping us replace our computers and gaming consoles. What was once lost was now saved. We couldn't be happier. Thank you Chris and staff.

I requested service over the phone and was quoted at $109 for a repair that would be done that day…read moreor the next, it wasn't done for 4 days. I had somebody drop it off for me as I was out of town and was told there was a $60 inspection although they were told what the issue was. This brought the total to $160. On top of this they put a sticker that was difficult to remove and left residue and didn't give me back my cords and not original sony power cords.

This is the all time best Verizon retailer you can go to. They have excellent customer service…read more Every one who works their is extremely nice and they know what they are doing. When I went there to get two upgrades on my plan, Joe was the one who helped me out and he did a great job. Very friendly and I never once felt like I was being pressured to buy anything else. Overall I wouldn't go anywhere else for a Verizon service.

Best store ever. Very fast and friendly and professional. I needed some account questions answered…read more Plus reviewed my account to save me a ton of money. Would 10/10 recommend

On Website, name of company is NW Cell Phone Dr. Centrally located downtown across the street from…read morethe Cherriots bus station. Called ahead earlier in day and talked to Kevin to schedule an appointment to repair my daughters broken Apple iPhone 6 plus front glass cover. $100 Repair was made same day in about 45 minutes. Kevin gave us a used protective case and glass protection without additional charge. I was very pleased how fast the repair was done and about $60 less then the estimated cost noted on the website. Now that's awesome service!

Having previously dealt with the TCC in Molalla, I knew this was an authorized retailer, and not an…read moreactual Verizon store; but when your phone dies (endless reboot loop) and can't be fixed while staying in Silverton, you do what you gotta do. With that said, Freddie was awesome! He was training another employee while helping customers, and was obviously a little short-staffed. After their system came up, they helped me find the best phone for my needs, and did a great job of getting everything switched over to the new phone. During the whole experience, Freddie was always knowledgeable and efficient with setup and transfer, and he did a great job of getting me out the door with my new phone -- even while training his apprentice. Well done.

Great customer service today from Colton M. He assisted me with a new screen cover & installing it…read more He was very patient and kind.

I got ripped off buying a craigslist 'unlocked' beautiful Note 5, there's two places to unlock…read more... Anyway, Salem Cell Store reprogrammed my phone so I could attach it to my carrier, all went perfectly. Until... A week later, I launch a factory reset without thinkint, OMG! I realized 10 seconds after launching it that I was wiping out my custom programming, and would have to do it again, what an idiot I was! But... To my delight, a factory reset did not undo the programming. this is next level code when then fixed that little problem. The factory restore include the programming. Great shop, and I'll buy my next ex-flagship used phone from them for sure! No more craigslist phones for me.

I read reviews for iphone repair near Salem and ended up going with Salem Cell Store…read more The ear microphone on my iPhone 4 wasn't working. I walked in & talked to Jim (James) who told me he could replace for $45 and I could pick it up in an hour. Also said it was guaranteed for 30 days. I've had it back now for three weeks and it is working great. Jim was friendly, helpful, personable and a pleasure to work with - 5 star experience all around. I highly recommend trying this small business, you'll get better service and a better deal than ATT, etc.

Picking up parts for the daughter's car repair. Prices were competitive and reasonable. Sign up for…read moretheir Rewards program for additional savings and offers. Location is easily accessible with plenty of parking. Helpful associates with little wait time. Now hiring if you're looking for a part-time gig!

Every time I come in here, I get awesome customer service. The one guy comes out to my truck to…read morehelp me find the light/fuse I may need replaced. (Robert, I think?) Everyone there is nice however. They are super helpful, will look up something you want or need to buy if they dont have it and are always eager to assist. Eric is super hot too, so if youre single, holla at the chick in the big ass, tall monster truck. (If not, disregard and pretend I didnt say a thing whenever you see me.)

Shortly after purchasing my BMW Z4 while adjusting my rearview mirror it fell off…read more I went to a glass shop only to find out the windshield had been damaged. The damage was hidden with black vinyl tape intentionally. After contacting previous owners they were also not aware, but was able to track records of repair done previously at Speedy Glass, through a claim filed with State Farm. This was prior to new owner taking over. There is not an option for 10 stars, if there was Charles Vickery, the General Manager, is deserving of 10 stars. He went above and beyond working with the previous owners State Farm agent. Due to ownership change and difficulties finding previous records it was a process. Charles made the decision to make sure I was treated more than fair. Without being able to determine exactly what happened he felt it was the right thing to do to make it right for me. I live in Portland, and they are in Salem. Instead of making me drive to them he set up for their tech to come to my house. He was going to cover the entire cost. Due to everyone working together I was overwhelmed with gratitude I wanted to contribute. We agreed on an amount that was a fraction of the total cost. Their tech, Tanner, showed up at my house Wednesday, August 26th and did an outstanding job. I now have a new windshield and met some extraordinary people. This was someone they could have walked away from and left me to find another company. Charles never gave me the impression this was even an option. He was there to make sure I was taken care of, went above and beyond. It is refreshing to know we still have some amazing people and businesses that really care more about their customers needs and values above their own. Thank you Charles Vickery, Tanner and Speedy Glass!

100% Fail Scheduled on a Tuesday for a Monday install. Glass…read moredidn't show up until Monday After I sat there for a hour in my semi they finally unbox only to find windshield badly scratched. All I got was excuses from Charles, blaming their answering service for not sharing my vin and not getting glass ordered until Friday. He says they can get another one in and do mobile Wednesday. I said that'll work. Fast forward to Wednesday i get a text 2.5 hours before install saying his tech called in sick, imagine that. Then tried to say they could install Thursday. What a joke.

I was thinking of replacing my sluggish 5-year-old MacBook Air when I did some research and saw…read morethat perhaps if I just got it professionally cleaned, it would function much more smoothly. I found Terry's website and saw that he offers computer clean-ups for $49.95 - and he was offering free local pickup and delivery during the pandemic! I texted Terry and he came by the next morning (properly masked up, hooray!) and picked up my laptop. He texted me a question as he was working on it to make sure he wasn't removing a program that I actually use, and then dropped it off just a few hours later. It's now super-speedy - it feels like I have a new computer. Among other things, he removed a program that I had that I thought was helping maintain my Mac, but he told me it was slowing things down massively. Now that I know that laptop cleaning is a thing, I'll probably do this every year. It's a small investment and will save me a ton of money down the road. Happy that I now have Terry to trust with this!

Terry is awesome. Very trust worthy and punctual. Great communication and only charges for real…read morework with real prices. Hard to find a service like his anymore