Super nice Store, great location, the employees were friendly. However, the problem is they don't support the Batteries Plus lifetime battery replacement warranty. I went there in November of 2024 and they said they are not a corporate store and don't follow corporate store rules, so I had to pay roughly $22.50 for a watch battery replacement. I just went to my local Batteries Plus Store on Sunday, October 5th, 2025 to replace the same battery again. The Store in Frisco Texas did replace the battery under the Batteries Plus warranty. read more

I dropped my phone and needed a screen replacement on my iPhone 15 pro max. This phone was recently purchased. I was told I would get a call back when my phone was ready so I waited in the parking lot. Never received a call and I saw the tech drive off. I went inside to get my phone and they had the wrong screen on my phone. I went back to the store the next day because the correct screen had to be ordered. When I picked my phone up the screen was glitching badly and the touchscreen wasn't functioning. The tech worked on my phone again. Now my phone doesn't hold a charge and I have to constantly charge my phone. Whereas before I could go at least a day or two without having to to charge my phone. I wouldn't recommend anyone to this store. read more

Been a customer here several years. Usually when I need a battery for my car or mower they have the best prices and it's closest to pick up. Always use a coupon code if you can locate it. read more

I wanted to change the battery in my 6 year old iPhone. After the battery change my Face ID camera won't work anymore. Batteries Plus doesn't have the capability to repair it , but they discounted the battery 20 percent and referred me to another business. The estimate to fix it is $250. I feel very frustrated and disappointed in Batteries Plus. A $20 discount on a battery does not solve the problem I now have which didn't exist before I took my phone in to them. I also have the issue of my phone not recognizing the new battery although the Batteries Plus website says they use genuine Apple parts. read more

Batteries + Bulbs is conveniently located one mile West of Highway 270 on Olive Boulevard. This Location sells specialty batteries and light bulbs for all type of devices and vehicles. They offer repair service for cracked Cell Phones, cracked Tablets, Key Fob batteries and repair, and Watch battery install. Batteries + Bulbs can repair or replace the charging port, headphone jack, built in cameras, and or buttons on Cell Phones and Tablets. Do not check out without searching online for a coupon, their store website even has coupons available to print of scan in the store. I have been shopping at Batteries + Bulbs for several years and feel this store offers great Customer Service. read more

I first found out about this company in Ft Lauderdale where I used to live. St Louis is my hometown and I was just thrilled to know they were here too! If you need a battery or a bulb, these are your people!! If they don't have it, they can order it for you and have it within the week! Always professional service from them!!! read more

Highly Recommend!!! Upon my arrival I was pleasantly greeted by a gentleman by the name of Matt, who provide me with top notch customer service. He knew exactly what I was looking for and truly put a smile on my face. I wish I could provide 10 stars ! Thank you so much for such a delightful experience! I highly recommend you ask for Matt when you arrive at this location . read more

The guys at this store are super helpful. The manager took time to explain how my car's ignition fob works and ultimately, because of the advice he gave me, saved me a lot of money: I didn't have to replace my fob as a result. That advice cost the store some income, BUT now I will never hesitate to give this brand, and this particular store, my business. read more

This is how you do customer service! Thank you to Tom and Doug! I have been having issues with my key fob for about 6 months or so. My car is 10 years old, so it happens. WELL, winter has quickly arrived in St Louis and I NEED the auto start. I popped into Batteries Plus last night and they were quick to clean up my fob's insides, solder a piece back in place, replace the battery, and get me back in business. Don't tell them, but I'd gladly pay more than the $20 fee. And it has a warranty. They also provide some comic relief after a long day read more

Great place to recycle your florescent bulbs. I took in several 4 ft bulbs and they charged me .48¢ each as a service fee. I will gladly pay that minimal fee to save our environment. I also did not walk out empty handed, I was in need of a couple flashlights for when the power goes out and found some in my favorite color orange. If it is orange and something I can use, I will normally buy it. I need a support group for those attached to the color orange. Great customer service, they make shopping for bulbs and batteries and enjoyable experience. read more

Second time I've gone to this facility when they couldn't fulfill my needs. I've got a Taylor digital scale. Didn't know it had a battery, until it displayed "Lo." And I figured it wasn't about my weight. I couldn't take out the battery. Neither could he. I'm done with this store. read more

I like them and their services/prices. They are skilled and friendly professionals. Five star rating! read more

Everything from bulbs to batteries. They can even make you a battery if they don't have one in stock. I've purchased hard to find baby monitor batteries at this store. The guys that work there seem to know their stuff. read more

if I could give this place a zero star rating I would absolutely horrible customer service extremely unhelpful and had no idea what they were doing all I needed was a simple cash return for one of the items I had purchased I used my card to make a partial payment on the other item I purchased and I told them I only used cash to pay for the item I needed to return then the clueless young man said it would only return the amount I paid on my Apple Pay which was only 10$ and then I can get the rest of it returned in cash he said he needed my Apple Pay because they only do a minimum $30 for cash returns and the total was $32 so I agreed to take off some of the balance with Apple Pay lo and behold he returns the payment onto my Apple Pay now I have to wait at least five business days to receive my money I needed that money ASAP that's why I did the return This rude young man told me it was going to be a certain way then does something completely different tells me there's nothing he can do about it and have a great day I really needed this money and now I'm screwed read more

The staff here is very friendly and helpful. They have good prices and any battery you could need. We have also gotten lightbulbs from here that we really like. They offer everything from standard batteries to watch and cell phone batteries and many different types of lightbulbs including CFL and LED. read more

THEY DO NOT INSTALL CAR BATTERIES!!!! 100% COMPLETELY UNSATISFIED! I've bought my past 2 car batteries from this company and I haven't ever had a problem until tonight. I bought a battery online for store pickup and when I asked the guy if they install batteries he kind of hesitated and begrudgingly asked what kind of vehicle I had only to tell me they don't install car batteries in my vehicle. The other location didn't seem to have any problems installing my last two batteries???? Why couldn't this location do it??? Ill check with corporate in the morning to make sure the information he gave me was correct. I had my money refunded and I WILL NEVER shop at this company again! Called corporate this morning and was told the employees in the store can choose if they want to install your batteries or not. So because it was cold outside and it was 7:00 pm I guess I was just inconveniencing this locations staff. Call AAA for your new car battery if you need it installed. They will come to you, determine if you even need a new battery and explain your options to you all in your own driveway. read more

I brought in my own batteries as I was unable to remove the OLD from garage door openers. I was in and out in 5 minutes, he checked to make sure I had a signal and refused pay. I said I would YELP them as pay and I got a big smile. Thumbs up to this store. Very nice guys. I will be going back. read more

Went to this location because my phone was frozen and AT&T was not helpful at all. Gave my phone to Dave at the counter and told him my story. Asked what he thought and he had already fixed it. Second time I visited this location with a great outcome. Their customer service is above and beyond! I highly recommend them! Thank you Dave and employees for such a fabulous experience! read more

They guys here are amazing! They were thorough and courteous. Dave was really nice and polite. He also repaired my cell phone screen within an hour or two. I actually got my screen fixed twice in a week. It was my clutzy fault when it broke both times. They were still cool about. It was also about a hundred dollars cheaper than up north in champaign, Il. read more

Thank you Tom for a thorough check of my iPhone 5C. Replaced the battery and I'm good to go.